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Call Centre jobs in Gatwick

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  1. Resource Planning Analyst - Call Centre

    East Grinstead | £20000 - £24000 per annum + excellent benefits | From CCA Recruitment Group

    CCA has been approached by one of Sussex's biggest employers in their search for a Resource Planning Analyst to cover a 12 month contract in their call centre operation. This business has a family... base. KEY RESPONSIBILITIES FOR THE RESOURCE PLANNING ANALYST: Day to day management of all call centre contact channels, ensuring that KPIs and SLAs are delivered against Manage intra-day call ... feel, however undergoing a commercial growth phase in contact centre and digital channels and is looking for a strong analyst to support this. This is a great opportunity reporting into the Team ... of Contact Centre Managers meetings Provide insight into telephony solutions, script writing and any performance improvement additions that can be made Proactively identify potential improvements on systems...

  2. Call Centre Agent

    Reigate/Redhill | | From CV-Library

    Call Centre Agents / Inbound Customer Service An exciting opportunity has arisen for multiple Call Centre Agents to join our expanding team, based in our Reigate or Redhill office . In return we... of people with outstanding customer service and administrative skills. Do you have contact/call centre experience and are seeking a fresh challenge? You will be responsible for: • Receiving inbound ... ! The current operating hours for the Call Centre are 8am to 6pm Monday to Friday with future plans to cover Saturday mornings. We have a number of full time roles to work a 35 hour week within these hours and we would also consider part time working patterns/other flexible working patterns. If you have experience of Inbound / Outbound Call Handling or have experience in Telesales, Contact Centre, Call...

  3. Call Centre Agent

    Leatherhead | £20000/annum | From CV-Library

    Call Centre Operative Huntress are seeking a confident and enthusiastic individual to join a call centre based in Leatherhead. You will be responsible for being the first point of contact for all... * Achieving call handling targets whilst making sure to exceed customer expectations * Escalating calls where appropriate to the relevant departments Skills required: * Must have at least 1 years experience within a call centre/customer service based environment * Excellent customer service and communication skills are essential * Must be willing to commit to a daytime shift pattern work * Must...

  4. Call Centre Co-ordinator

    Crawley | £7.50 - £8.50/hour Temp to Perm | From CV-Library

    Are you an experienced call centre agent looking for your next role? Do you want to take a step up the career ladder into a more administrative role? Do you want to just work Monday to... Friday? If the answer is YES we could have the role for you? We are looking for an immediately available candidate who has at least 6 months experience working in a call centre environment that is looking to take there next step and build on there experience. The ideal candidate will be: *Organised *Have excellent verbal communication skills *Outstanding attention to detail ... you would be interested in discussing further then please call the office on (Apply online only) to discuss further. We are looking for a candidate to start immediately, who is able to commit to...

  5. Senior Call Centre Agent

    Reigate, Surrey | | From CV-Library

    Senior Call Centre Agent / Senior Contact Centre Agent Salary: Highly Competitive Willis Towers Watson are seeking an experienced Call Centre Agent with people management experience to join... their thriving team. Working on a busy inbound call centre, within a friendly and professional customer service team. You will mainly be taking calls relating to occupational pension schemes ... and to promote the Willis Towers Watson brand. •Communicate with members via email. •Make outbound calls when required. The Requirements •Contact centre experience required at supervisory level ... team members and check the work of others. This role will require a minimum of 50% of your time taking calls. Performance Objectives: Excellence •Supervise the specified team or project as...

  6. Sales Advisor - Call Centre

    Crawley, West Sussex | Realistic OTE £23,000 | From Kinex

    Telesales Executive As a kinex telesales executive you will be calling potential customer to offer our telecoms products and services.  We typically save our customers between 10% - 15% off... their existing bills and with our customer base being small to medium businesses, that level of saving it can truly help them with day to day cash flow. We are looking for candidates who have; - Experience in a Telesales / Call Centre role, this is desirable but not essential as full training is given - Excellent communications skills, who enjoy working within a team environment - A high ... us what you’ve got?  Apply today and join this well established, market leading company. This job was originally posted as ...

  7. Contact Centre - Call Centre Analyst

    East Grinstead, East Sussex | £22000 - £24000/annum | From CV-Library

    Lloyd Recruitment Services, the East Grinstead branch is looking for a Contact Centre Analyst - Resource Planner is to assist in developing and implementing an effective department strategy (short &... retention rate of the abandoned/terminated calls and SLA’s advising Team Leaders and Contact Centre managers of any real time issues. • Future plan accurate resource requirements across communication ... : • Previous experience of resource planning, analysing within a busy Contact Centre – Call Centre environment. • Good communication skills, both verbal and written • Strong attention to detail and able ... long term) in order to optimise service levels within the Contact Centre. In addition to use real time analytics, monitor, analyse, forecast, schedule (short & long term), maintain data and provide...

  8. Appointment Setter - Fun company - not call centre

    Haywards Heath, West Sussex | - £16k | From CV-Library

    Want to have fun at work whilst earning really good money? Do you have a passion for success and want to use your communication skills to make excellent money whilst having fun with a great team... around you? We are recruiting for an Appointment Setter for a truly fantastic company in the centre of Haywards Heath. This is not a call centre - it is a medium sized company with a really lively, outgoing team who all love their job and the company they work for. Working Monday to Friday the Appointment Setter will be calling companies through the UK and talking to them about the products and arrange for the Field Sales team to visit them - in return for this you will receive an excellent basic salary and ON TOP of this you will receive commission for every appointment you book...

  9. Recruitment Consultant- Contact Centres

    Crawley, West Sussex | £18000 - £25000/annum | From CV-Library

    Warm contact centre desk, basic salary £18,000 - 25,000 dependant on experience + commission with an OTE of up to £45,000. Are you a Recruitment Consultant or a Sales Consultant with a background... success within the team have a desk open within their contact centre team focusing on the placement of temporary call centre workers within the Midlands. The role will provide you with a warm desk, with ... awareness of the contact centre market, having either worked as a Recruitment Consultant placing customer service staff and call centre workers or having prior experience of working in a contact centre ... of working in contact centres looking to progress your career within recruitment and join a company who are able to provide comprehensive training and career development plans as well as a great...

  10. Contact Centre Agent

    Haywards Heath, West Sussex | £14750 - £16500/annum | From CV-Library

    Our client is looking for friendly candidates who enjoy speaking to people over the phone. Working 37.5 hours per week,mianly working Monday to Friday 8.30-5pm, the call centre is open from 8am -... full days, but they are flexible. PURPOSE of the JOB: Working in a busy contact / call centre of approximately 50-60 staff - taking inbound calls, you will provide support to customers as the first point of contact for enquiries and calls. You will be dealing with both existing and new customers acting as an ambassador for the company and its clients. Every call or email you manage will be different and it will be your responsibility to help their customers at every stage of their enquiry. DUTIES: To deliver exceptional customer service, answering about 70-80 calls per day To...

  11. Data Centre Architect / Infrastructure Architect (Global Systems) c£100k

    Crawley, West Sussex | C100k + Bonus + Benefits | From Comtecs

    Infrastructure Architect / Technical Architect / Data Centre Architect - Global MPLS/LAN/VLAN/WAN, Enterprise Wintel/Virtualisation/Cloud, Unix/Midrange, SAN/Storage Fabric. Permanent, Crawley,... West Sussex. c.£100k +Bonus +Benefits Global Insurance Company seeks a Data Centre Architect / Infrastructure Architect to play a key role in the design of enterprise wide (global) infrastructure ... regions: EMEA, USA, Latin America, ASIAPAC. The Data Centre Architect / Infrastructure Architect will serve as principal point of contact for all Data Centre Technology related solutions & services, through development and maintenance of Data Centre technology infrastructure strategies, standards, architectures, designs, patterns, guidelines & road maps that are cohesive and aligned with overarching...

  12. IT System Centre Administrator

    Redhill, Surrey | Competitive basic + benefits | From Cubic Transportation Systems Limited

    The opportunity: We have an exciting opportunity for an IT System Centre Administrator to join our team based from our European HQ in Salfords, Surrey. As IT System Administrator you... will be required to support, maintain and develop Cubic’s System Centre Orchestrator 2012 (SCORCH) and Service Manager 2012 (SCSM) installations and their integrations with other IT products used by the business. What we’re looking for in you: You will have proven experience managing a SCOM environment as well as scripting in PowerShell and/or V.B in a corporate environment ... -System-Centre-Administrator_job65333563 ...

  13. Customer Service Representative/Contact Centre

    Redhill | £8.00 - £10.00/hour | From CV-Library

    The Company: My Client a leading global advisory, broking and solutions company is looking for a Customer Service Representative/Contact Centre Agent to join their busy team in Redhill. The... Role: Working as part of a busy customer service team, this is a great opportunity to utilise your customer service skills within a friendly and professional call centre environment. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: * Forward on escalated calls in the correct manner * Maintain and develop knowledge of pension schemes * Provide support to the administration team...

  14. Call Handler – Crawley - Social Housing Repairs - £19,000/20,000PA

    Crawley, West Sussex | £19000 - £20000/annum | From CV-Library

    My client as a successful large Social Housing Repairs Contractor working in co-operation with a housing association in the Crawley area and you will be joining an extremely successful and long... standing team. They are looking for ambitious and driven individuals to work alongside who will be receive calls from tenants and be able respond without a script. It is NOT ESSENTIAL that you have inbound call handling experience ...

  15. Graduate Opportunity in Horsham Centre

    Horsham, West Sussex | Up to £20k + Excellent Bonuses | From SLS Services

    Are you an intelligent, articulate and hard-working graduate looking to launch a great career?  Can you learn quickly, absorbing new ideas and putting them into practice as you build and grow... Services would like to hear from you. Based in the centre of Horsham in West Sussex, we are expanding our team in the IT sector and are now recruiting graduates for an intensive training scheme. About SLS Services SLS Services, in Horsham town centre, is a specialist recruitment organisation helping businesses across the UK, Europe and USA in the attraction and hiring of new staff. As members ... depending on service time), free parking in the centre of Horsham and a number of fun staff social events. Keywords: Graduate, Technology, Sales, Recruitment, IT Recruitment Consultant, Horsham, West Sussex...

  16. Network Operations Centre Engineer (Security)

    Leatherhead, Surrey | £35000 - £40000/annum | From CV-Library

    COMPANY OVERVIEW My client is an award winning Global systems integrator and managed service provider, working with clients in over 56 countries. Working with leading vendors in the Gartner... would be advantageous. You will be required to participate in a shift pattern with the other engineers in the team, as well as providing on-call cover which is shared with the other engineers in...

  17. Project Manager – Cisco UCS, IP Phones, Call Control, Video Conference

    Leatherhead, Surrey | £55000/annum + Bonus + Car Al + Benefits | From CV-Library

    Project Manager – Cisco UCS, IP Phones, Video Conferencing, Call Control, Jabber Surrey £55,000 Negotiable + Bonus (Circa £5,000) + Car Allowance, £5,000 + Company Benefits Permanent One of... projects with particular emphasis on VMWare, Microsoft, Cisco UCS, IP Phones, Video Conferencing, Call Control. The company’s focus is to enable Business Transformation through innovative solutions with ... years in Infrastructure Project Management in and around Networked Infrastructures with Cisco UCS, IP Phones, Call Control, Video Conferencing and VMWare and Microsoft > A background of working in ... ) and lifecycles > Proven track record of delivering projects into end users. A thorough understanding of Cisco and Microsoft technologies, including HyperV, Systems Centre, Lync, Office 365, Windows 8 Migrations...

  18. Resource Planner - Customer Services Contact Centre

    East Grinstead | From £23,000 to £25,000 per annum | From Lloyd Recruitment

    Lloyd Recruitment Services, the East Grinstead branch is looking for an experienced Resource Planner to assist in developing and implementing an effective department strategy (short & long term) in... of the abandoned/terminated calls and SLA’s advising Team Leaders and Contact Centre managers of any real time issues. Future plan accurate resource requirements across communication channels (phone, email, webchat ... within a busy Contact Centre - Call Centre environment. Good communication skills, both verbal and written Strong attention to detail and able to work with speed and accuracy Ability to analyse ... order to optimise service levels within the Contact Centre. In addition to use real time analytics, monitor, analyse, forecast, schedule (short & long term), maintain data and provide a variety...


    Crawley West Sussex | - £39k | From CV-Library

    CRITICAL DATA CENTRE MAINTENANCE SHIFT Engineer - CRAWLEY - £(Apply online only)k - Single Man Shift An excellent opportunity to work for the UK's leading maintenance provider on one of their... * Experience within a data centre, banking or telecommunications background essential * Ability to remain calm in a high pressure business critical environment * HV - Highly desirable Please call steve ... Brand New premier sites Data Centres, providing electrical maintenance within a data centre environment has arisen. This is a Brand New Data Centre contract so a very unique opportunity to work in a state of the art data centre on a single man shift. The site is based in Crawley, however cover of other critical sites maybe required. You will be required to perform all electrical PPM's...