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Call Centre jobs in Gatwick

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  1. Call Centre Advisor

    Crawley | £10 per hour | From General ATA Posting

    Call Centre Advisor Crawley £10.00 per hour 3 month contract IMMEDIATE START Experienced Call Centre Advisor required for a 3-month contract in Crawley. You will be taking customer... calls and utilizing the in-house system to source and provide accurate information relating to the customer query. You will be taking high volume calls and as such will need to be able to stay focused under pressure to consistently deliver the highest standards of customer service. Excellent communication skills are required and experience in a similar role would be highly desirable. Our client runs a 24/7 operation and as such you will be required to work shifts including early, lates and nights on a rota basis. This is an immediate requirement so apply online today or email...

  2. Customer Services Advisor / Contact Centre / Call Centre

    Redhill | £22,000 - £25,000 + Excellent Benefits | From networx Ltd

    Customer Services Advisor / Contact Centre / Call Centre / Customer Relations / Helpdesk / Utilities / Water Redhill, Surrey £22,000 - £25,000 + Excellent Benefits Our client supplies water to... Advisor in the Customer Contact Centre at the very heart of our Operations. Under the guidance of the department's Manager and Team Leaders, you will be the first point of contact for customers when they need your expert help. Our client trusts you to take care with each and every call, placing a real emphasis on quality outcomes rather than simply meeting targets. It is key that...

  3. Call Centre Manager

    Dorking | Competitive | From Care UK

    Job Summary As the Call Centre Manager you are responsible for the efficient operation of the Care UK 111 Call Centre covering In and Out of Hours services. You will also have to ensure the... and the effective supervision of all staff under their management Responsible To National Call Centre Manager Key Responsibilities •Responsible for the management of immediate reporting ... delivered in the top quartile of all targets and measurements and meet locally agreed contractual KPI’s •To ensure call centre staff fully understand the importance of their role in delivering an effective, efficient, caring and positive service and always ‘treating patients as family’ •Resume ownership for call centre complaints and ensure that they are promptly and adequately investigated in line with...

  4. Call Centre Advisor

    Crawley | £10/hour | From ATA Recruitment

    Call Centre Advisor Crawley £10.00 per hour 3 month contract IMMEDIATE START Experienced Call Centre Advisor required for a 3-month contract in Crawley. You will be taking... customer calls and utilizing the in-house system to source and provide accurate information relating to the customer query. You will be taking high volume calls and as such will need to be able to stay focused under pressure to consistently deliver the highest standards of customer service. Excellent communication skills are required and experience in a similar role would be highly desirable. Our client runs a 24/7 operation and as such you will be required to work shifts including early, lates and nights on a rota basis. This is an immediate requirement so apply online today or...

  5. Recruitment Consultant - Call Centre

    Crawley | | From Search Consultancy

    Recruitment Consultant - Call Centre Crawley £20,000 - 25,000 (Senior level 25-28k) About the team The Call and Contact Centre division is currently looking for a Recruitment Consultant to... large call and contact centres along with smaller offices with customer service and sales teams. The Opportunity It is essential that you are very sales focused and confident in making sales calls ... well as trainees for this position. To be considered as a trainee it is necessary that you have proven sales experience within a telephone based position or call centre environment. The right candidate...

  6. Sales - Contact Centre - Outbound Calls

    Crawley, West Sussex | - £17k | From Lloyd Recruitment - East Grinstead

    Lloyd Recruitment Services has a great opportunity to work for a very well established and reputable company based in Crawley, West Sussex, within their busy Contact Centre. Candidates must have... contact centre, outbound telesales, customer service experience. Hours 8.30am - 5.30pm - Monday to Friday - free parking Salary - basic £17K plus commission We are looking for professional and competent customer focused candidates for a fantastic client in Crawley, West Sussex. You will need to have call centre experience, worked in an office based customer service environment before and have first class customer service skills. You will possess excellent communication skills both verbal and written, good keyboard skills and be a strong team player. You will be given...

  7. Call Centre Team Leader/ Supervisor

    Crawley | £22000 - £24000/annum | From Jark Recruitment

    Call Centre Team Leader/Supervisior required in Crawley JOB PURPOSE: To effectively and professionally lead and manage a team of customer care advisors and claims schedulers who will be... of Treating Customers Fairly principles * Knowledge of using call centre telephone systems Jark Recruitment is acting as an employment agency in relation to this vacancy. Due to the volume ... dealing with all inbound/outbound telephone calls relating to claims handling, the processing of new applications, policy information, mid-term changes and resolving customer queries. RESPONSIBILITIES: * Motivate the team, * Coach and train team members and take responsibility for their ongoing development * Undertake effective, timely, consistent and justifiable employee Monthly...

  8. Insurance Call Centre Advisor - Inbound

    Haywards Heath | Competitive | From Pavilion Jobs

    We are currently recruiting for a number of individuals to join one of the world's largest Insurance Assistance providers based out of their large office operation in West Sussex. Working in a... high volume inbound call centre environment you will be the first point of contact for customers regarding their Travel or Medical Claim. You will be responsible for logging claims and assisting in answering questions on the update of the claims progress. Candidates from ANY Customer Services background will be considered and this is an excellent chance for you to secure your first role within a thriving industry. The working hours are 8:30 to 6 Monday to Friday, 8:30 to 4pm on Saturdays (one in four weekends). MY CLIENT IS INTERVIEW ON WEDNESDAY 18TH FEBRUARY AND IF SUCCESSFUL...

  9. Customer Service - Call Centre Agent - Inbound Calls

    Haywards Heath, West Sussex | £8 - £9/hour | From Lloyd Recruitment - East Grinstead

    Do you have a background in call centre environments and strong customer service experience? We have a great opportunity to work for a very well established and reputable company based in the... Haywards Heath, West Sussex area within their busy Contact Centre. Candidates must have contact centre, customer service experience and happy to work shifts. The role is to start next Tuesday 11th August - this is a 6 week booking. Hours 37.5 hour week - the contact centre operates from 8am - 9pm - 7 days a week. You will work probably need to work 1 day at the weekend. *** Pay rate £8-9 per hour *** You will need to customer service or call centre experience or have worked in an office or retail based customer service environment before and have first class customer service...

  10. Customer Services Advisor / Contact Centre / Call Centre

    Redhill, Surrey | £22000 - £25000/annum | From Networx

    Customer Services Advisor / Contact Centre / Call Centre / Customer Relations / Helpdesk / Utilities / Water Redhill, Surrey £22,000 - £25,000 + Excellent Benefits Our client... our client as an Advisor in the Customer Contact Centre at the very heart of our Operations. Under the guidance of the department’s Manager and Team Leaders, you will be the first point of contact for customers when they need your expert help. Our client trusts you to take care with each and every call, placing a real emphasis on quality outcomes rather than simply meeting targets. It is...

  11. Call Centre Team Leader - Crawley - £24,000k + Shift Allowance

    Crawley | £24000 - £26000/annum | From Rolf Berryman

    Call Centre Team Leader - Crawley - £24000 - £26200 Our client is seeking an experienced Call Centre Team Leader to join the customer service department. You will be responsible for managing a... team of customer service agents, increasing performance and team capabilities. Recruiting new staff members when necessary, call listening, carrying out 1-1's and handling escalations. It is essential that you have previous team management experience within a call centre environment. You also need to be highly motivational and able to coach and develop others. As well as being a good listener and an approachable team player. The call centre is open between 7.00am and 12.00am, you will be required to work a 40 hour a week across a shift rota of 8 hour shifts, 5 days a week with 1 in 3...

  12. Customer Services - Contact Centre - Inbound Calls - TEMP

    Haywards Heath | From £8 to £9 per hour | From Lloyd Recruitment

    Do you have a background in call centre environments and strong customer service experience? We have a great opportunity to work for a very well established and reputable company based in the... £8-9 per hour *** You will need to customer service or call centre experience or have worked in an office or retail based customer service environment before and have first class customer service ... www.totaljobs.com/JobSeeking/Customer-Services---Contact-Centre---Inbound-Calls---TEMP_job63218516 ... Haywards Heath, West Sussex area within their busy Contact Centre. Candidates must have contact centre, customer service experience and happy to work shifts. The role is to start next Tuesday...

  13. Call Handler

    Dorking | £17k - £21k pa + 30/day holiday plus benefits | From Guidant Group

    Or global Financial Services client is currently recruiting a professional call handler for their busy customer support team. The role involves processing inbound telephone calls and emails in... line with our clients Compliance Process & Call Quality Standards. The role Liaise with internal and external customers to ensure that the service proposition is achieved and customer relations are continually enhanced. Take responsibility for delivery of accurate and timely information. Take responsibility for the work allocated by the scheme co-ordinators to deliver service level agreements at the required quality. Proactively learn and become accredited in all the relevant procedures and ensure that they are followed at all times, to ensure the customer receives a quality service...

  14. Operations Centre Manager

    Crawley | | From Thales

    Thales Learning and Development is an innovative provider of tailored learning solutions to a range of customers and industries; whatever your requirement Thales Learning and Development will... operations centre team as Centre Manager; you will manage all of the operations and the complete customer experience within the training centre and ensure the smooth running of all training course and facilities to allow the business to perform at its optimum level of efficiency. Key responsibilities: - Manage all of the operational activity taking place within the training centre ensuring quality and customer satisfaction is achieved and maintained - Manage the relationship with the facilities representatives and supplier contracts - Lead the centre team to ensure they support the wider...

  15. Electrical Maintenance Engineer (Data Centre)

    Dorking | £16.50 p hour | From Vital Services Group Ltd

    Our client is looking for an Electrical Engineer (Data Centre) to work on a static site in Dorking. Responsibilities To carry out operational and monitoring activities which deliver safe,... resilient and reliable operations to support the client business Monitoring and maintaining equipment performance to ensure correct operation of the critical service of the Data centre. To identify ways in which the full range of maintenance activities can be improved to maximise value, minimise cost, risk and down time whilst delivering the desired consistent quality of service. To co ... within the contractual KPI's whilst adhering to the SLA's Review change requests written by Data centre engineering supervisors, to complete critical planned maintenance activities. To...

  16. Customer Coordinator - CALLS/QUOTES

    Reigate | - £18k-£21k | From Active Recruiting Consultants

    If you have call / contact centre experience within financial services, insurance or banking - the leap across to this product provider could set you on a path to a long, progressive and.... The Role: The successful candidate will be responsible for providing the main point of contact for IFA's and Customers within a team based call centre/administration environment. These contacts can be ... / call centre background, ideally within financial services, banking or insurance, but this is not essential. If you have had experience in pensions, mortgages or equity release, this would be an ... and liaising with all internal departments across the Operational teams. Although officially this is deemed a contact centre role, in our opinion, it is not a harsh environment like some and the role is much...

  17. Dorking/ Data Centre/ Elect/ Critical Experiance/ Imme

    Dorking | £16 - £18 per hour, Benefits: OVERTIME WEEKENDS | From Phoenix Resourcing Services (Holdings)Ltd

    QAULIFIED ELECTRICIAN REQUIRED FOR A DATA CENTRE IN DORKING Our Client is currently looking for a QUALIFIED competant Electrical Engineer with Critical experiance to work at one of their brand... Centres) - Electrically Qaulified - Mechanical Experiance - Strong Experiance in Electrical Maintenance Please contact Kyle at PRS on Phone number removed for more information ...

  18. Contract Call Handler - quick start

    Redhill | £17500 - £18500/annum Shift Allowance | From Fusion Appointments Ltd

    Contract Call Handler An exciting opportunity has arisen to work as part of this industry client. The start date for this role will be 17th August, from which you will commence 4 weeks... available avenues Person specification *Excellent standard of written English and Mathematics *Previous experience within a call centre is desirable. *An excellent communicator, capable of influencing ... training (Mon-Fri, 9-5). Once the training period is complete the shift pattern will begin. As a Call Handler you will be responsible for front end call handling in relation to claims ... , and the advice given to our customers, ensuring an excellent quality of call handling. The role will require a certain level of technical claims knowledge and a calm, polite and assured telephone...

  19. Contract Manager - Data Centre

    Crawley | £45000 - £55000/annum + package | From Boden Resource

    Contract Manager – Facilities Management – Data Centre Location – Crawley Package – Up to £55k + package An opportunity has arisen for us to recruit a Contract Manager for a leading Global... a confidential discussion please call Adam on (Apply online only). Contract Manager / Account Manager / Data Centre manager / Operations Manager / Data Centre / Critical / FM / Facilities ... Facilities Management business. You will be required to manage hard service delivery to a Data Centre site in Crawley, managing both the technical team on site and the financials of the contract. The Contract Manager will need to be from a technical background (ideally Electrical) and must have managed planned and reactive maintenance within a Data Centre or Critical environment. You will...