Skills: Call Centre, pensions / financial / Finance industry experience, Defined Benefits, Defined Contributions, mentoring, monthly reviews, appraising staff.
Benefits: 25 days annual leave,... management.
This is a fantastic next step for someone that has already gained valuable experience within in Call Centre environment, but whom is looking for more responsibility to enhance their career further.
What will your working week be like?
Working on a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to occupational pension ... & without sponsorship),
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Keywords: Call Centre, Team Leader, Team Manager, KPI, Call Stats, Customer...