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Call Centre jobs in Gatwick

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  1. Call Centre Agent

    Reigate | 0.0000 | From Willis Towers Watson

    Call Centre Agents / Inbound Customer Service If you enjoy speaking with different types of people, are flexible, empathetic, can build rapport quickly and have a positive attitude then this could... be the role for you! An exciting opportunity has arisen for multiple Call Centre Agents to join our expanding teams in both Reigate or Redhill. If successful, we offer a competitive salary ... induction and ongoing training. As a Call Centre Agent you will mainly be taking inbound calls relating to employee benefits and occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. You will be working to KPI's in a fast paced, busy call centre environment. Requirements: * Possess...

  2. Call Centre Operator

    Leatherhead | 18000.0000 | From KBR

    Qualifications : Essential: English Language GCSE grade C or above Minimum of 1 years experience in successfully working within a service centre / call centre environment / customer service... resolving queries and complaints by applying a first call resolution plan to each call. To create accurate data records containing all relevant information to enable requests to be resolved to time ... responsible to the ICC Supervisor for: To achieve call handling targets and standards at all times, providing a professional and knowledgeable approach on all calls aiming to exceed customer expectations ... skills, seeking assistance to acquire new skills and maintaining records of own development and call observations. To take action to keep up to date with changes to the contract and sharing...

  3. Call Centre Agent

    Crawley | 7.0000 | From Lloyd Recruitment Services Ltd

    Lloyd Recruitment Services have a great job opportunity to join a developing team as a Telesales Agent within a very well establish and reputable company who are looking for motivated and... enthusiastic sales people to join their team. With fantastic opportunities for progression within in the business. Main Responsibilities: Making outbound calls to future prospects Providing good Quality appointments for our Field Sales Agents Working to exceed given daily / weekly targets Full ongoing training and support is provided Office hours: Monday to Friday 9 - 5.30, late shift once in every 4 -8 weeks Key skills and experience: Customer service experience within office based or You must have an excellent telephone manner Have a passion for delivering excellent customer...

  4. Call Centre Quality Controller

    Crawley | 20000.0000 | From Rolf Berryman Limited

    Call Centre Quality Coach - Crawley - £20k Our client has a brand new role available as a Call Centre Quality Controller/Coach. To join them in continuing to deliver an excellent service at all... times The main duties will be: - Call listening and verifying the all inbound and outbound calls - Making sure that the agents calls are compliant and adhere to industry regulations - Liaising with the trainer and team leaders regarding the outcome of call audits - Coaching agents on a 1-1 basis to gain continuous improvement across the call floor - Writing up reports and updating records when necessary Previous experience of call centre coach or quality and verification experience is essential. You need have great attention to detail and be able to offer constructive feedback...

  5. Recruitment Manager - Call & Contact Centre

    Crawley | 0.0000 | From Search Consultancy

    Call & Contact Centre Recruitment Manager Sussex Location: Gatwick/Crawley Search Call & Contact Centre is recruiting for a new exceptional Manager in our Gatwick/Crawley office to strengthen and... grow the team. It's an exciting time to join Search Call & Contact centre as Manager as we build on our strong reputation nationally and deliver specialist solutions to our Sussex client base. We're creating big teams with expert knowledge across the country and this is your chance to be involved in implementing this strategy in the South East. There's a warm client base and there's every ... the region and beyond. We'll be looking to you to be a key member of the national team, working with other offices and managers to cement the reputation of Search Call & Contact Centre as a leader in...

  6. Call centre

    Crawley, West Sussex | Competitive plus commission | From Interaction - Crawley

    Call Centre Agent - Outbound Location: Crawley, West Sussex Hours: Mon to Fri 9:00 - 5:30 and some late shifts on a monthly rota Salary: Competitive plus Bonus Interaction recruitment... are currently looking for the very best Call Centre professionals to join a large and buzzy sales/customer service office based in Crawley. Due to growth and expansion my Client are looking for motivated and enthusiastic people to join as a Call Centre Agent and in time progress within the business. If you are confident and enjoy the prospect of earning great bonus in a varied working environment then this is the role for you! Your duties and responsibilities will include: Making outbound calls to future prospects Arranging appointments through effective questioning Passing...

  7. Call centre

    Crawley, West Sussex | | From CV-Library

    Call Centre Agent - Outbound Location: Crawley, West Sussex Hours: Mon to Fri 9:00 - 5:30 and some late shifts on a monthly rota Salary: Competitive plus Bonus Interaction recruitment... are currently looking for the very best Call Centre professionals to join a large and buzzy sales/customer service office based in Crawley. Due to growth and expansion my Client are looking for motivated and enthusiastic people to join as a Call Centre Agent and in time progress within the business. If you are confident and enjoy the prospect of earning great bonus in a varied working environment then this is the role for you! Your duties and responsibilities will include: * Making outbound calls to future prospects * Arranging appointments through effective questioning * Passing...

  8. Call Centre

    Crawley | £14500 - £18500/annum | From CV-Library

    My client is looking to recruit call centre staff to join their growing team. This is working in a busy environment. As well as a starting salary of £14,500k you will also earn bonus on... appointment booked so OTE for the first year will be a minimum of £18,500. This is an uncapped bonus so you can earn as much as you want, you just need to book the appointments! You will be * Answering incoming calls * Making outbound calls * Dealing with queries from customers * Booking appointments for the field sales staff * Updating the system with the details of the call Please be aware that this is a 37 hour working week on a rolling rota over the following hours * Mon - Sun 8am - 8pm * You will not work every weekend. Please contact the Croydon Berry Branch for...

  9. Call Centre Customer Service Agent

    Crawley | 16500.0000 | From Lloyd Recruitment Services Ltd

    Are you a keen cyclist looking for the first step into an exciting career within a head office environment for a market leading leisure retail brand? Lloyd Recruitment Services are seeking customer... focused, friendly amateur cyclists who want to launch an exciting career with a major leisure retailer. These roles have become available within their contact centre due to internal progression ... of exciting employee benefits! Duties & Responsibilities Answer inbound customer service and complaint calls 1st line customer service support for enquiries. Complex support enquiries get handed onto ... calls). A test will be given to them in the assessment day to check their written skills (usually to compose a customer service response email). Reasonable typing speed Reliable and committed Working...

  10. Call Centre Agent x 4 - Temporary

    Reigate | 9.0000 | From YourRecruit

    Hours: Monday to Friday / 37.5 hours Start: 9th February - 12 weeks We are looking for a number of Call Centre temporary staff for our global client based in in their Reigate office. This is a... fantastic opportunity to gain experience within a corporate environment - although no previous call centre experience is necessary, as full training will be given, some customer service experience ... strong attention to detail and have the ability to respond to a high volume of incoming calls on a daily basis. The ideal candidate will have gained previous Contact Centre /Call Centre/Customer ... you be successful. There is also a strong chance that this role could be offered on a permanent basis. The Role Working in a busy contact centre, within a friendly and professional team you will...

  11. Team Leader - Customer Call Centre (Crawley)

    Crawley | 210.0000 | From Momenta Operations Ltd

    WHO WE ARE Momenta provide quality resource, consulting expertise and people development for financial services companies in the UK. Contracting with Momenta in the Financial Services marketplace... Leader: Customer Call Centre - Financial Services (Crawley) The role will be working on behalf of a major Financial Services provider. You will based in an inbound customer call centre and managing a team of call handlers who are providing Q&A responses to customers, logging calls and transferring or escalating complex queries or complaints where appropriate. You will be working in a result ... escalations, generating MI and reporting to management. Experience of directing a team to ensure that targets are met is essential. Experience of working in a Financial Services/Banking call centre...

  12. Customer Services - Contact Centre Agent - Inbound Calls

    East Grinstead | 9.0000 | From Lloyd Recruitment Services Ltd

    Lloyd Recruitment Services the East Grinstead branch has a number of exciting job opportunities for experienced Contact Centre - Customer Service Agents to join a very well established company based... training and product information. Hours: 35 hour working week - 9-5 / 9.30-5.30 Duties and responsibilities will include: Handling inbound calls from customers Build relationships with your customers, up sell through service and convert Log the customer calls and maintain an accurate database Dealing with customer complaints in a prompt and efficient manner Ensure all customer queries are ... customer service skills Ideally have proven contact centre, customer service centre experience A thorough knowledge of Microsoft Word & Excel Able to build customer relationships A calm...

  13. Quality Checker - Customer Call Centre (Crawley)

    Crawley | 170.0000 | From Momenta Operations Ltd

    WHO WE ARE Momenta provide quality resource, consulting expertise and people development for financial services companies in the UK. Contracting with Momenta in the Financial Services marketplace... Checker: Customer Call Centre - Financial Services (Crawley) The role will be working on behalf of a major Financial Services provider. You will based in an inbound customer call centre where team members are providing Q&A responses to customers, logging calls and transferring or escalating complex queries or complaints where appropriate. The Quality Checker is responsible for monitoring ... & SKILLS REQUIRED Considerable experience of working in a telephone based environment is essential Experience of coaching others and monitoring call records is essential Experience as team leader...

  14. CONTACT CENTRE CALL HANDLERS - START DATE 6 MARCH

    Crawley | 100.0000 | From BrightPool / Interim Partners

    Contact Centre Call Handlers - Start Date 6 March 2017 £100.00 per day 8 - week contract Immediate start on 6 March 2017 Location Crawley (5 mins from the station) We are looking for... experienced Customer Service Advisors / Call Handlers to provide Question & Answer responses to customers, you will be required to log calls and transfer or escalate complex queries or complaints where appropriate. Essential Skills and Experience: Excellent telephony skills Excellent customer service skills Desirable Skills and experience: Financial Services Contact Centre You will be able to work to targets, achieving results without compromising on quality. You will be able to follow process, work to tight deadlines and have high levels of attention to detail. The helpline...

  15. Call Centre Quality Controller

    Crawley, West Sussex | £20000/annum | From CV-Library

    Call Centre Quality Coach - Crawley - £20k Our client has a brand new role available as a Call Centre Quality Controller/Coach. To join them in continuing to deliver an excellent service at... all times The main duties will be: - Call listening and verifying the all inbound and outbound calls - Making sure that the agents calls are compliant and adhere to industry regulations - Liaising with the trainer and team leaders regarding the outcome of call audits - Coaching agents on a 1-1 basis to gain continuous improvement across the call floor - Writing up reports and updating records when necessary Previous experience of call centre coach or quality and verification experience is essential. You need have great attention to detail and be able to offer...

  16. Call Centre Agent

    Crawley, West Sussex | - £15k | From 360 Resourcing

    Our client has an exciting opportunity for a Call Centre Agent to join the team based in Crawley. You will be on a full time permanent contract, with a highly competitive salary of £7.51 per hour,... with on target earnings of £18,808.40. Our client are looking for motivated and enthusiastic people to join in our clients success. As a Call centre Agent, you will enjoy all the benefits ... ! Accountabilities as their Call Centre Agent: Making outbound calls to future prospects Providing good Quality appointments for their Field Sales Agents Working to exceed given daily / weekly targets Full ongoing training and support is provide What they are looking for in their Call Centre Agent: You must have an excellent telephone manner Have a passion for delivering excellent...

  17. Call Centre Agent

    Crawley, West Sussex | £7.51 per hour - OTE £18,808.40 | From Niagara Healthcare PLC

    Niagara Healthcare are looking for motivated and enthusiastic people to join in our success. As a Call Centre Agent for Niagara Healthcare, you will enjoy all the benefits of working from our... role · The ability to empathise is essential Aspects of the role will include: · Making outbound calls to future prospects · Providing good Quality appointments for our Field...

  18. Call Centre Agent

    Crawley, West Sussex | £7 - £7.51/hour | From CV-Library

    Lloyd Recruitment Services have a great job opportunity to join a developing team as a Telesales Agent within a very well establish and reputable company who are looking for motivated and... enthusiastic sales people to join their team. With fantastic opportunities for progression within in the business. Main Responsibilities: • Making outbound calls to future prospects • Providing good Quality appointments for our Field Sales Agents • Working to exceed given daily / weekly targets • Full ongoing training and support is provided Office hours: Monday to Friday 9 – 5.30, late shift once in every 4 -8 weeks Key skills and experience: • Customer service experience within office based or • You must have an excellent telephone manner...

  19. Call Centre Advisor - Arrears Management

    Redhill | - £18k | From CV-Library

    Excellent opportunity to join an industry leading, well known global financial organisation as a Call Centre Advisor within the well established Arrears Management team. Based in their bright... modern offices in the centre of Redhill close to the train and bus stations. This role is initially on a 6 month fixed term contract, however if you impress then there will be the opportunity to be made a permanent member of staff. The prupose of the role is to speak to customers who`s accounts are in arrears, look at their incommings and outgoings and work out an affordable payment plan. You will need to have excellent negotiation skills! The role is on a rotating shift pattern. Shifts are 9am to 3.30pm Monday to Friday Week 1 and then 12pm to 8pm Monday to Friday plus Saturday 9am to...