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Customer Service Manager Jobs In London

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  1. Customer service manager

    City | £25 - £30 per annum | From Office Angels

    Our client, a dynamic small-medium company, based in the heart of London requires a Customer Service Manager to ensure that the needs of customers are being satisfied. Their aim is to provide... excellent customer service and to promote this idea throughout the organisation they work for. Key Responsibilities: You will: -Manage a large team of account managers and customer service ... the account managers - Be responsible for the administration of the daily and weekly targets. - Assist in the training and implementation of new Customer Service agents in line with company ... accountable for complaints to be resolved within the company defined timescales and policies. -Manage, coach and drive the performance of the Customer Service team to achieve high level of service... More

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  2. Customer Service Manager

    London | | From Carphone Warehouse

    Are you a true Customer Services Manager who is passionate about providing a positive customer service experience and managing a team who strive to offer the best support they can, if so we are... job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Manager_job60058082 ... , developing and growing, so managing expectations is key. We’re investing heavily in our customer journey and this role is vital to getting that right. You’ll bring strong people management skills, gained from a similar role in a customer support function; you’ll bring energy and drive to the team; you’ll demonstrate experience of a true best practice approach to engaging... More

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  3. Customer Services Manager

    West London | DOE | From Synchronized Communications

    ABOUT US Syncoms is a leader in the personalised photo products and online print arena with a global footprint spanning the UK, North America and India. Harnessing the power of... company. The Customer Service Manager is responsible for leading a team of top performing, goal oriented Customer Service Representatives in a fast pace customer care environment. Responsibilities ... amazing and vibrant rec room or just crash out on the beanbags! call centre manager/ call centre director/ call centre/ contact centre/ customer support manager/ customer service manager/ head of customer services/ customer experience manager/ customer development manager/ customer service This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services... More

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  4. Customer Service Manager

    Watford | £30000 - £40000 per annum | From Hamlin Knight Watford

    Our client a leader in their field required a highly experienced Customer Service Manager to cover a 12 month Maternity cover. Purpose of the job: Maintain and maximise exceptional reputation for... customer support and service. Duties To Lead and drive the customer experience to ensure the service offering meets the current and future needs of the broader vision. Maintain and maximise exceptional reputation for customer support and service. Plan and oversee the renewal process to secure the annual budget, ensuring targets and milestones are met Anticipate problems with customers ... of the service support services to ensure service levels are maintained and consistent Manage, motivate and coach the customer service team to ensure that every opportunity is taken to develop team... More

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  5. Customer Service Manager

    South West London | £30000 - £40000 per annum + excellent benefits | From Three People

    Customer Service Manager - £30,000 to £40,000 plus excellent bens Based: London The Role The Customer Service Manager will lead a front line team delivering a range of services directly to... and profitability. The Company Our client is a major national B2C business with a widespread and diverse customer base. The Person The Customer Service Manager will be an experienced Customer Service and People Manager who can effectively lead and inspire a team - even when the pressure is on! As a professional Customer Service Manager you will empower your team to deliver a fantastic service ... catering delivery sectors could be particularly relevant. If you wish to be considered for the role of Customer Service Manager, please forward a CV in Word format, by e-mail, in confidence, stating... More

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  6. Customer Services Manager

    City | £65000 - £80000 per annum | From DEVONSHIRE APPOINTMENTS LTD

    A Customer Services Manager with fantastic customer facing skills is required for a City based client. Ideally from a Hospitality background the Customer Services Manager must be comfortable with... meeting the expectations of Lawyer's, CEOs and various other Senior Professionals. The Customer Services Manager will manage the Client Service team in London through the various on site Client Service Supervisors. The Customer Services Manager has responsibility for ensuring that client requests are managed and delivered accurately and on time. Role and Responsibilities : Responsible for 18 managing Customer Service Supervisors and Assistants Direct and coordinate activities of supervisors and staff to assure effective performance and attainment of production goals. Assign... More

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  7. Customer Service Manager

    London | From £29,000 to £32,000 per annum | From Skilled Careers

    My client who are a well known house builder that have been around for 40 years have properties all over the UK and have a huge presence on the market. The Head of Customer Service is looking to... take on a new Customer Service Manager to replace someone that has left. It is essential that you have experience in new build residential or affordable housing. This role could be an immediate start or they would be willing to wait for the right person. The duties would include.... Dealing with customers via email and telephone Solving maintenance issues  Have knowledge of NHBC New ... rhobson@skilledcareers.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Manager_job60090649 ... More

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  8. Senior Customer Service Delivery Manager

    West London | | From Carphone Warehouse

    As the Senior Customer Service Delivery Manager, you will play the role of brand ambassador and be a pivotal part of the ongoing success across customer operations. You’ll take... responsibility for customer service delivery, creating a culture where they can innovate, share best practice and ultimately deliver the best customer experience across contact center operations. You’ll lead, engage, support and drive performance ensuring that the brand’s values are at the forefront of the business. In addition you will proactively manage the customer communications ... www.totaljobs.com/JobSeeking/Senior-Customer-Service-Delivery-Manager_job60100629 ... More

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  9. Customer Service Manager

    London, England | £30000 - £40000 per annum + excellent benefits | From Three People

    Customer Service Manager - £30,000 to £40,000 plus excellent bens Based: London The Role The Customer Service Manager will lead a front line team delivering a range of services directly to... and profitability. The Company Our client is a major national B2C business with a widespread and diverse customer base. The Person The Customer Service Manager will be an experienced Customer Service and People Manager who can effectively lead and inspire a team - even when the pressure is on! As a professional Customer Service Manager you will empower your team to deliver a fantastic service ... catering delivery sectors could be particularly relevant. If you wish to be considered for the role of Customer Service Manager, please forward a CV in Word format, by e-mail, in confidence, stating... More

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  10. Senior Customer Service Manager

    London | £55k - 65k per year + Benefits | From CALL CENTRE ASSOCIATES

    Senior Customer Service Manager  Based - Hampshire / Surrey Boarders  Salary £55'000 - £65'000 per annum Performance Related Bonus Fantastic Benefits Package I'm proud to be working... originally posted as www.totaljobs.com/JobSeeking/Senior-Customer-Service-Manager_job60001793 ... the management and leadership of a contact centre that is need of some TLC. You will have full autonomy for shaping the customer contact across all touch points including Voice, Email and Chat in a multi-channel customer contact centre operation. The Role The role will stretch you with its fast paced, dynamic environment allowing you to shape the strategic delivery across both voice and non-voice... More

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