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Customer Service Manager Jobs In London

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  1. Customer Services Manager

    Dartford | £30000 - £32000 per annum | From Recruitment Genius

    Job Title: Customer Services Manager Location: South Darenth Salary: £30,000 - £32,000 A great opportunity has arisen to lead the Customer Services team within this growing international company.... and develop ways in which to improve overall efficiency, manage performance and offer better service - Assist the Quality Manager in resolving customer complaints and rolling out remedial action ... the ability to handle multiple projects and prioritise accordingly to meet deadlines and targets. Key Words: Customer Service, Call Centre, Customer Service Manager, Management, B2B, Business to Business Get ... to meet the challenges of the expanding and ever changing marketplace, both in the UK and overseas. They should demonstrate an innate understanding of the importance of customer service and how best...

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  2. Customer Service Manager

    Croydon, Surrey | £10.50 - £15.50 per hour | From Blue Arrow - Croydon

    Our client in Croydon is looking for a Customer Service Manager until the end of the year. Responsibilities:- - Monitor all aspects of Customer Service, Performance, increasing customer... satisfaction, improving operating efficiency, Reducing waste, Maximising margins. - Manage compliance and report against KPI's - Manage customer service team and provide excellent customer service ... complex queries when necessary - Effectively manage costs - Assist in shaping and developing the customer service team - Negotiate with and influence customers, clients and internal stakeholders ... has been to work in partnership with our clients and candidates to secure long-term relationships. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service...

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  3. Customer Services Manager

    Dartford | £30000 - £32000 per annum | From Recruitment Genius

    Job Title: Customer Services Manager Location: South Darenth Salary: 30,000 - 32,000 A great opportunity has arisen to lead the Customer Services team within this growing international company.... improve and develop ways in which to improve overall efficiency, manage performance and offer better service - Assist the Quality Manager in resolving customer complaints and rolling out remedial ... , with the ability to handle multiple projects and prioritise accordingly to meet deadlines and targets. Key Words: Customer Service, Call Centre, Customer Service Manager, Management, B2B, Business ... the department to meet the challenges of the expanding and ever changing marketplace, both in the UK and overseas. They should demonstrate an innate understanding of the importance of customer service and how best...

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  4. Customer Service Manager

    London | From £47,000 to £50,000 per annum | From Clear Futures Recruitment

    Are you and experienced Customer Service Manager ideally from a Telecoms background? Are you a strong people manager with experience of working in a Europe and EMEA? Have you... Service Manager to lead the team. The purpose of this position is to serve as a primary Operational Manager for the first level support group by managing a team of level 1 customer care agents supporting customers in their daily business. As the Customer Service Manager you will manage all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining ... opportunities for service delivery improvements and add value to customers. The Customer Service Manager will also liaise between customers and internal departments to resolve status production...

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  5. Head of Customer Services / Customer Services Manager

    West London | Competitive Salary and Benefits | From PrinterPix

    ABOUT US Syncoms is a leader in the personalised photo products and online print arena with a global footprint spanning the UK, North America and India. Harnessing the power of... Service Manager is responsible for leading a team of top performing, goal oriented Customer Service Representatives in a fast pace customer care environment. Responsibilities include overseeing the Customer Service Department and monitoring the performance of Customer Service Representatives. The successful candidate must have customer service and people management experience, combined with ... leadership, coaching, and development to a high performing team of Customer Service Representative to achieve key performance targets. · Ensuring flawless customer service is delivered to each...

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  6. Customer Service Advisor

    Watford | £18700 per annum | From Call Centre Managers

    Customer Service Advisor Watford £18,700 +27 days' holiday +bank holidays This is a fantastic opportunity to join part of an internationally recognised organisation that provides a professional... Managers Ltd is acting as an Employment Agency in relation to this vacancy. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job60854745 ... and first class customer experience. Due to growth, they are looking to recruit a new team of 6 Customer Service Advisors who will provide first line telephone and email based support that ensures customer resolution at first point of contact. If you're motivated and passionate about delivering fantastic customer service, we'd love to hear from you! YOU MUST HAVE THE FOLLOWING SKILLS...

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  7. Customer Services Manager

    Central London / West End | £Competitive | From Charge Point Services Ltd

    Customer Services Manager THE COMPANY ChargePoint Services (CPS) provides complete business solutions for charging electric vehicles. We provide world class customer support... services to the Electric Vehicle (EV) charging industry and our unprecedented growth means that we are now seeking to recruit a full time Customer Service Manager (CSM) to manage our expanding ... Reporting to the Operations Director, you will be responsible for several teams of Customer Support services who provide solutions by phone to the technical problems and questions ... of all client networks is enhanced by your teams' activities Actively and constantly promoting and improving the concept of high quality customer service throughout CPS Developing customer...

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  8. Customer Services Manager

    Isleworth | £23000 - £25000 per annum | From Page Personnel Secretarial & Business Support

    Summary Our client is looking for a Customer Services Manager for their offices in West London. Client Details Our client trades in the wholesale of food/beverage and has been established... businesses throughout London and the Home Counties. Description This Customer Services Manager position will include the following duties: Management of 7/8 people Monitoring of the quality of calls ... managerial experience within Customer Services, have outstanding telephone manner and strong communication skills, ideally have worked in the FMCG industry, be highly organised and flexible. Job Offer This Customer Service Manager role is based in West London. This is a permanent position paying up to £25k. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services...

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  9. Customer Services Manager

    City | £65000 - £80000 per annum | From DEVONSHIRE APPOINTMENTS LTD

    We are looking for a Customer Service Manager with experience gained from within the print and communications industry to join a fortune 500 company on a permanent basis. This role is to manage... the Customer Service team in London. The Customer Service Manager has responsibility for ensuring that client requests are actioned and that we deliver those requests accurately and on time. They ... point for customers and sales and have local decision making rights. Role and Responsibilities: Responsible for managing the Customer Service team Direct and coordinate activities of Customer Service ... management of major deals and provide mentoring Recovery Management: work with the Customer Service Team and Sales Representative to best action the necessary recovery option and be the main point...

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  10. Customer Service and Installation Manager

    East London | £20000 - £22000 per annum | From Recruitment Genius

    Do you love working with customers, and have a natural skill for managing a large number of electric vehicle charge point installs at their customers homes? Then this company need you on their... the customer and check they are satisfied with the service they received. To succeed, you'll need to be fantastic at dealing with customers, and be able to manage and control their network of installers ... the world of nasty, high carbon fossil fuels! This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-and-Installation-Manager_job60829740 ... of the operations team, you'll be looking after customers who want a home charge point installed at their house. You'll be speaking to their customers, collecting information from them, arranging when suits them...

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