KC, part of the KCOM Group plc, is currently recruiting Customer Service Advisors, on a fixed term basis, to be based at their office on Carr Lane, Hull.
The main responsibility of the role is to... provide a high level of customer service at all times, to both internal and external customers, in order to attract and retain customers with a strong focus on maximising customer satisfaction at all times. The role will also involve:
* Interfacing with customers and staff to provide an exceptional customer experience in the provision of customer service
* Providing 1st line customer service to customers through whatever medium is utilised within the Operation
* Seeking improvement in customer value through the sale of appropriate products and services from inbound/outbound contact...