We are recruiting for experienced Call Agents to work for this prestigious employer in Watford, Hertfordshire.
This is a full time position working a rotating shift to cover the hours of (week 1)... 09:00 - 17:30 and (week 2) 12:15 - 20:45, it will also include occasional weekend working.
The role of a claims agent reports directly to the claims manager and is responsible for processing and investigating claims relating to personal injuries. This will involve working with the claimant, colleagues and other professionals to ensure that the claims is valid. The claims agent will deal with both inbound and outbound calls and follow up administration.
You must have previous call handling experience, gained within a call centre environment, along with excellent interpersonal skills...