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Call Centre jobs in Welwyn

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  1. Call Centre / Administration

    Hertford | 18000.0000 | From I P Recruitment Ltd

    Our client based in Hertford are looking for experienced Call Centre Operatives to join an already well established small team. They provide a comprehensive service to clients that require in depth... training which will be given to the successful applicant. Must have call centre / admin experience, good attention to detail, to be a team player and experienced in Microsoft Office / Outlook. The position is permanent, full time, Monday - Friday 8am - 4pm and 10am - 6pm. ...

  2. Call Centre Telephone Operator

    St. Albans | From £5.50 to £7.20 per hour | From ESA Retail

    Call Centre Telephone Operator Salary: Pay: £5.50 - £7.20 per hour Dependent upon age  Benefits: Generous Bonuses + Holiday Pay  Contract Type: Flexible working hours (full and part time) ... Location: St Albans, Hertfordshire, AL1 3JX  ESA Retail is looking to recruit articulate, highly - professional, client focused Call Centre Telephone Operator to work a variety of shifts at our friendly telephone centre, conveniently located in St Albans, Hertfordshire. Call Centre Telephone Operators collect information, using prepared questionnaires. You will be interviewing people over ... . There is NO selling involved. There will be an immediate start for successful applicants. An ideal Call Centre Telephone Operator will hold the following skills and experiences: In this job you’ll...

  3. Call Centre Administrator

    Letchworth Garden City | £8.50 - 10.50 per hour | From Interaction - Letchworth

    My client in Letchworth is looking for call centre administrators to join their team on a temporary basis. You will be required to speak languages, French, German, or Spanish. You will be... calling through a data base and will be updating the database with the correct information. You will · Excellent attention to detail · Excellent telephone manner · Making high volume calls · Team player and self motivated This is a great company to work for and will also consider part time hours. Pay is £ph If you speak an additional language and can start work immediately then please contact us on and ask for Emma Eaglen or send CV to ...

  4. Call Centre Administrator

    Stevenage | Competitive | From Exova Group PLC

    Job Details Rotating Shift Pattern: Monday-Friday 8.00am-4.00pm / Monday- Friday 12.00pm-8.00pm with occasional Saturdays Main duties and responsibilities include: To administrate for the... call centre To provide an after sales service, with regards to furniture, to our clients within our agreed service level agreement Answering high volumes of calls Calling Customers and booking visits for field based Technicians Dealing with customers, clients and field based Technicians Reviewing and publishing reports to clients Report data entry What Are We Looking For? Ability to communicate at all levels Attention to detail, including accurate data entry skills Educated to GCSE level (Including English and Maths at grade A*-C level) A good understanding of customer service...

  5. Customer Service - Call Centre - Temporary

    Hemel Hempstead | £10 - £13.91/hour | From CV-Library

    An exciting new opportunity has arisen for an experienced Customer Service candidate who has relevant experience working within a busy Call centre to join a focused and driven team for a... well-established organisation with a large modern open plan working environment. The role will be on a temporary basis for 6 months and will require a strong candidate who can come in and hit the ground running. Although structured training will be provided, previous experience is essential! The role will be to providing effective and efficient payroll service to customers answering and dealing with any queries to ensure the accurate and timely payment of their employees' salaries. The position will involve dealing with a high volume of inbound calls and updating the in-house system...

  6. On Call Manager

    Hemel Hempstead | £8.70 - £10.14 Per hour | From Nash Homecare

    On-Call Manager We are looking for a caring On-Call Manager to join our Nash Homecare team. This role will require you to primarily work from home in the evenings and alternate weekends to..., morning, weekend - Take emergency calls from clients and carers - Cover short notice absences or emergency situations by ringing / texting carers - Updating clients of anything that may impact their ... ) - Verifying that all carers working later shifts are home safely - Sending daily update emails regarding on-call activity and changes to office team - Organise handover of on-call material - Complete all on-call paperwork in an accurate and timely manner Skills required: - Must be drivers with access to a vehicle to cover care calls at short notice - Ideally previous experience working in...

  7. Contact Centre Manager

    Hertford | 50000.0000 | From Mottram Search Limited

    This is a great opportunity for our client who is recruiting for a Contact Centre Manager to lead and motivate your Team Managers responsible for delivering the key revenue, profitability and... service level targets for their Services Centre. You will need drive, enthusiasm and great engagement and support skills to manage the Centre to deliver the objectives, all whilst providing, "a personalised service to members through independent, practical advice from people they trust and who are empowered to deliver an outstanding service every time". The Role We are looking for an ... through the PDR process, utilising feedback to appraise individuals’ performance and meet their objectives.Coach the team to effectively drive the engagement levels and manage Advisors to ensure the centre...

  8. Temporary Patient Call Handler - Dunstable - £9.81ph

    Dunstable | 9.8100 | From Marketplace Group

    Temporary Patient Call HandlerDunstable£9.81 per hour Our Client, based in Dunstable, requires an experienced Call Centre / Customer Services candidate for an ongoing termporary role within a... the set deadlines/procedures) of customer complaints. Constantly informing relevant contacts (Credit Control, Sales, Customer). Telephone Management Ensure calls are answered to agreed standards...

  9. Contact Centre Team Manager

    Hatfield | 25500.0000 | From Adecco

    Adecco are currently recruiting for a Contact Centre Team Manger. You will be responsible for managing a team of 8-12 advisors within a call centre environment for a market leading client of ours... and KPI's). Our client is looking for a Contact Centre Team Manger who has previous experience within a call/ contact centre or office environment and has developed the ability to effectively man ... . * Engaging with the contact centre team to build a positive culture, improving the moral. * Monitoring inbound and outbound call flow and staffing levels to ensure customer calls and emails are answered in a timely manor. * Ensure outbound calls to customers are made to resolve pre-emptive issues. * Utilise the contact centre system to accurately log issues and relevant resolutions. * Reviewing...

  10. Contact Centre Sales and Service Manager

    Hemel Hempstead | | From Capita Professional Recruitment

    Contact Centre Sales and Service Manager If you are an experienced Contact Centre Manager who is seeking a new dynamic role, then I have just the opportunity for you! My client is a well-known... leisure and tourism company who are seeking a Contact Centre Manager to lead and support the delivery of contact centre based customer sales and service, through the co-ordination of all-front line ... initiatives to improve performance and processes in conjunction with quality manager Where required effectively manage the relationship with contact centre outsource partner to deliver seamless extended service Manage and monitor call traffic to ensure that targeted productivity and customer response is achieved Become a lead pioneer supporting the brand culture and values To ensure clear communication...

  11. Reservation Centre Learning & Skills Trainer

    Dunstable | 29000.0000 | From Mottram Search Limited

    An exciting opportunity to join the Reservations Centre team to design and deliver skills training for an award winning hotel chain. The role, reporting to the Head of Reservations Centre, will...-financial performance information.Highly articulate verbally and in writing with a close attention to detail.Experience of working closely with large teams (especially call centre) and driving effective ... ensure effective and impactful core learning and skills training is designed and delivered across the Reservation Centre teams. The Role We are looking for an experienced and proven trainer to join the team based in Luton to support the reservation teams. The role will require you to: 1. Design and deliver effective and impactful learning and skills training solutions, materials and workshops...

  12. Team Leader (Reservations Contact Centre)

    Luton | 30000.0000 | From Mottram Search Limited

    An exciting Team Leader opportunity within an award winning hotel chain’s Reservations Centre. Working to the Reservations Centre Manager, along with fellow Team leaders you will lead your Team of... Reservations Agents to deliver a great service on every call and maximise all customer opportunities. The Role. We are looking for an experienced Reservations Team Leader to join the operation based in Luton. The role will require you to: 1. Lead the team of circa 14 Reservations and Senior Reservation agents in order to maximises the opportunity from every guest contact whilst meeting your SLAs. 2. Support, coach and mentor your team to deliver their best performance, every day. 3. Conduct regular PDP’s, 1-2-1’s, call quality reviews and wider team meetings to fully engage your team...

  13. Centre Manager

    Watford | £35000 - £42000/annum | From CV-Library

    Centre Manager Herfordshire £35K to £42K + Car Allowance Our client is a leading training provider for the automotive sector. To manage to the highest standards the effective......

  14. Call Handler / Administrator

    Watford | £16000/annum 20 Days Holiday | From CV-Library

    We are working in partnership with a national law firm for the recruitment of a call handler. This is a pivotal role dealing with all calls into the firm from customers, suppliers, colleagues and... business partners, identifying the nature of the call and routing it through to the relevant department, person or office. This is a permanent full time position working Monday to Friday 09:00 - 17:00 and will involve dealing with high call volumes. You must have previous call handling experience gained within a busy call centre or reception Job Place Ltd is acting as an Employment Agency in relation to this vacancy ...

  15. Call Handler - Bilingual

    Letchworth Garden City | From £8.50 to £8.50 per hour | From Talent HQ

    TalentHQ Recruitment: Our goal is simple, to just find: the right talent for the right job. Company Profile: Our client is a highly established and award winning organisation within their... join their already highly successful and friendly team. Position: Call Handlers - Bilingual Location: Letchworth Salary: £8.50 p/h Contract: Temporary Call Handlers - Bilinugal: Are you Bilinugal and speak fluently in English as well as either: French, German or Spanish? Do you have excellent Customer service skills? Maybe you've worked in a call centre environment before? Are ... Temporary Call Handlers for our client and this could be the exciting Temporary oropportunity you are looking for. About TalentHQ Recruitment: TalentHQ Ltd are an "Award Winning" recruitment...

  16. On Call Manager

    Hemel Hempstead | From £8.70 to £10.14 per hour | From Nash Homecare

    On-Call Manager We are looking for a caring On-Call Manager to join our Nash Homecare team. This role will require you to primarily work from home in the evenings and alternate weekends to... Take emergency calls from clients and carers Cover short notice absences or emergency situations by ringing / texting carers Updating clients of anything that may impact their visits Communicating ... working later shifts are home safely Sending daily update emails regarding on-call activity and changes to office team Organise handover of on-call material Complete all on-call paperwork in an accurate and timely manner Skills required: Must be drivers with access to a vehicle to cover care calls at short notice Ideally previous experience working in care Strong organisational...

  17. Inbound Call Handler

    Watford | From £7.50 to £8.35 per hour + Holiday Pay | From Unico Recruitment

    Inbound Call Handler Watford £7.50ph + Holiday Pay PAYE to £8.35 (Umbrella) A great opportunity has arisen for a number of Inbound Call Handlers to join a lively team within... a vibrant and leading organisation in Watford. As a part of a team, you will be responsible for providing a 5 star service at all times to customers/clients. Skills & Experience: To provide 5 star service to all customers/clients Conducting outbound market research calls Accurately logging all information gathered onto the in house system Any other duties as required by your role, at Management request or due to business requirements. This role is offered on a temporary basis for with 2-3 weeks, Monday to Friday shifts between 08:00 to 18:00 If...

  18. English Speaking Team Leader - Contact Centre

    Hemel Hempstead | 23000.0000 | From LoveWorkLife Recruitment Limited

    Leading a team of Customer Care Advisors, you will also work closely with other teams within Customer Care including CC Transformation, Real Time, Profit Protection and Customer Experience.... customer queries• Drive on-going language support for our outsource centre to quality monitor advisor responses and CSAT results • Setting clear objectives and ensuring appropriate levels of engagement ... centre environment• Demonstrable experience of managing multiple workflows to a set of targeted KPI’s• Used to working in a high volume, fast paced, ever changing environment • Proven ability to multi-task a number of sometimes conflicting prioritiesKey Skills:• Fluency in written and spoken English• Operational understanding of a contact centre environment and strong commercial awareness• Self...

  19. Customer Service Advisors, Contact Centre, Housing

    Hertford | 24005.0000 | From Network Homes

    This is a very exciting time to be joining Network Homes. With 19,300 properties, a turnover of £155m and a substantial development and sales programme, we never stand still. We have a clear and..., every time. Our shared commitment to our customers is 'Every Customer Counts’. Our Customer Contact Centre, as the first point of contact for our customers, is essential towards this goal. Our Customer ... desirable) and a professional telephone manner that will be assessed during the recruitment process. Our contact centre staff are key to our success, and it is a great starting point within an...