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Call Centre jobs in Welwyn

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  1. Call Centre / Administrator

    Stevenage | 0.0000 | From Exova

    Exova is one of the world’s leading providers of testing, calibration, advisory & certification services. Our global network of laboratories and experts support many of the world’s most respected... companies through the provision of mission-critical services that help them to bring new products to market and ensure that quality is maintained through their production processes and supply chains. Call Centre Administrator Stevenage Job Details Rotating Shift Pattern: Monday-Friday 8.00am-4.00pm / Monday- Friday 12.00pm-8.00pm with occasional Saturdays Main duties and responsibilities include: To administrate for the call centreTo provide an after sales service, with regards to furniture, to our clients within our agreed service level agreementAnswering high volumes of callsCalling...

  2. Call Centre Administrator

    Hemel Hempstead | 21000.0000 | From Select Appointments

    Hours- shift work between the hours of 7.30am-6.00pm To provide a high quality service to all customers and actively contribute to the overall improvement of the business. The role involves a very... high level of verbal communication with Clients and most departments within the Company. Main duties include receiving and logging service calls from Clients and then managing distribution of service calls to engineers to completion, other duties listed. Essential duties and responsibilities: Receive telephone calls from Clients detailing service calls and breakdowns relating to vending equipment. Log service calls onto the management system; distribute all service calls to engineersEnsure that all service calls are attended to within the Company guidelinesResponsible for filter programme...

  3. Customer Services Advisor – Call Centre Agent (AWDO-C2986)

    Hatfield | Competitive + Benefits | From AWD online

    Customer Services Advisor / Call Centre Agent with excellent communication, listening, complaint / general enquiry handling and administrative skills is required for a well-established Company based... account regularly for our correspondence. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Services Advisor / Call Centre Agent that has excellent communication, listening, complaint / general enquiry handling and administrative skills Working as the Customer Services Advisor / Call Centre Agent you will join the Company’s Contact Centre Team based in Hatfield, Hertfordshire. As the Customer Services Advisor / Call Centre Agent you will ensure all client contacts receive a high level of service when contacting the centre and are responded to in line with specified...

  4. Call Centre Manager - Sales & Service

    Watford | 33000.0000 | From CCR Consulting & Recruitment

    We are a friendly contact centre predominantly for undertaking both inbound and outbound calling. There’s no cold calling, we only ever contact potential supporters who have expressed an interest in... our clients. We now have an opportunity for a Call Centre Manager to join our fast paced call centre in Watford. We are looking to recruit a commercial and data focused call centre manager with the experience of managing 20 + FTE. You will be given a high level of autonomy, reporting to our Head of Operations. The centre manager outbound sales management background. Core responsibilities will include: Recruitment of staffEnsure there is an adequate level of resource during operating hoursInstall best practiceManagement and leadership of the contact centre team; be involved in the training...

  5. Call Centre Administrator (maternity cover)

    Stevenage | 0.0000 | From Exova

    Exova is one of the world’s leading providers of testing, calibration, advisory & certification services. Our global network of laboratories and experts support many of the world’s most respected... companies through the provision of mission-critical services that help them to bring new products to market and ensure that quality is maintained through their production processes and supply chains. Call Centre Administrator (maternity cover) Stevenage Job Details Rotating Shift Pattern: Monday-Friday 8.00am-4.00pm / Monday- Friday 12.00pm-8.00pm with occasional Saturdays Main duties and responsibilities include: To administrate for the call centreTo provide an after sales service, with regards to furniture, to our clients within our agreed service level agreementAnswering high volumes...

  6. Call Centre Manager - Inbound & Outbound Teams

    Luton | 25000.0000 | From AMC LTD

    Call Centre Manager A fantastic opportunity has arisen for a successful and driven Call Centre Manager professional, with management experience to join our expanding business, based in Luton. AMC... via Press / TV / Online / Newsletters marketing channels. We are looking to expand our Call Centre Operation and the Call Centre Manager will; Be responsible for the commercial delivery of the in- house Call Centre (team of 20) Drive the performance of the team to improve conversion, hitting and exceeding appointment targets Improve call handling efficiency on the 30,000 sales calls currently received /made per month. Prepare various operational reports on the Call Centre Performance, via monitoring of hourly / daily / weekly / monthly of the teams individual performances. Improve...

  7. Call Centre Sales Advisor based in Watford

    Watford | 7.7500 | From NL Recruitment

    Call Centre Sales Advisor based in Watford - Permanent Role - £7.75 per hour plus excellent commission structure - Weekly pay and Immediate Start We're looking for up to 20 new In-house Sales... next week. If you don’t reach a consultant please email your CV to info @ nl-recruitment.com. The call centre is based near Watford Junction station. We look forward to hearing from you! ... and Responsibilities: - Making outbound calls to prospective customers with the purpose of having them switch to company - Handling Inbound calls from potential or existing customers - Flexible / Adaptable working in a fast paced environment - Maintain a positive attitude in handling calls professionally - Order processing and accurate data entry The Candidate: - We are looking for determined and professional...

  8. Call Centre Administrators with European Languages

    Letchworth Garden City | 8.5000 | From Lawrence Dean Recruitment Ltd

    Company Profile - Call Centre Administrators with European Languages Our client based in Letchworth offers an excellent opportunity on a temporary basis to work on a specific project. You will be... working within a small finance team responsible for contacting existing customers to chase payments or to investigate invoices. Job Description -Call Centre Administrators with European Languages ... . • Handling any relevant complaints along with general queries. • Working as part of a team to meet deadlines. • Required Skills -Call Centre Administrators with European Languages Ideally you will have ... . • Benefits -Call Centre Administrators with European Languages • £8.50 per hour • Excellent training provided Due to the high volume of applications we are currently receiving it is unfortunate that we are...

  9. Call Centre Sales Advisor based in Watford - Basic + Commission!

    Watford | 7.7500 | From NL Recruitment

    Call Centre Sales Advisor based in Watford - Permanent Role - £7.75 per hour plus excellent commission structure - Weekly pay and Immediate Start We're looking for up to 20 new In-house Sales... next week. If you don’t reach a consultant please email your CV to info @ nl-recruitment.com. The call centre is based near Watford Junction station. We look forward to hearing from you! ... and Responsibilities: - Making outbound calls to prospective customers with the purpose of having them switch to company - Handling Inbound calls from potential or existing customers - Flexible / Adaptable working in a fast paced environment - Maintain a positive attitude in handling calls professionally - Order processing and accurate data entry The Candidate: - We are looking for determined and professional...

  10. Call Centre Agent

    Watford | £15000/annum + Commission | From CV-Library

    We are recruiting for experienced Call Agents to work for this prestigious employer in Watford, Hertfordshire. This is a full time position working a rotating shift to cover the hours of (week 1)... 09:00 - 17:30 and (week 2) 12:15 - 20:45, it will also include occasional weekend working. The role of a claims agent reports directly to the claims manager and is responsible for processing and investigating claims relating to personal injuries. This will involve working with the claimant, colleagues and other professionals to ensure that the claims is valid. The claims agent will deal with both inbound and outbound calls and follow up administration. You must have previous call handling experience, gained within a call centre environment, along with excellent interpersonal skills...

  11. Call Centre / Administrator

    Stevenage | Competitive | From Exova Group PLC

    Job Details Rotating Shift Pattern: Monday-Friday 8.00am-4.00pm / Monday- Friday 12.00pm-8.00pm with occasional Saturdays Main duties and responsibilities include: Answering a high number... of calls daily Calling Customers and booking appointments for field based Technicians To administrate for the call centre To provide an after sales service to our clients within our agreed service level agreement Dealing with customers, clients and field based Technicians Reviewing and publishing reports to clients Report data entry What Are We Looking For? Comfortable with inbound & outbound calls Good telephone manner Ability to communicate on all levels Comfortable working in a fast paced, busy enviromenent Attention to detail, including accurate data entry skills...

  12. Call Centre Executives/ Outbound Telemarketers

    Hemel Hempstead | £9 - £10/hour uncapped OTE | From CV-Library

    Call Centre Executives/ Outbound Telemarketing Business to Business Based in Hemel Hempstead Temp - Perm IMMEDIATE START! This up and coming outsourced call centre based in the heart... committed outbound Telemarketers to call into the UK and USA generating leads and booking appointments on behalf of some of the worlds leading businesses in the IT and Oil and Gas industry. Unlike other Call Centre and Sales roles you will not be 1 of 100's of people calling everyday without a dedicated desk and invisible as an individual from the business. This role is a more sophisticated environment where you will not be on a dialler or targeted to make hundreds of calls a day. Instead you are measured on quality appointment setting for Field Sales executives that work directly for these...

  13. Call Centre Administrator (maternity cover)

    Stevenage | | From Exova Group PLC

    Job Details Rotating Shift Pattern: Monday-Friday 8.00am-4.00pm / Monday- Friday 12.00pm-8.00pm with occasional Saturdays Main duties and responsibilities include: Answering a high number... of calls daily Calling customers and booking appointments for field based Technicians To administrate for the call centre To provide an after sales service to our clients within our agreed service level agreement Dealing with customers, clients and field based Technicians Reviewing and publishing reports to clients Report data entry What Are We Looking For? Comfortable with inbound & outbound calls Good telephone manner Ability to communicate on all levels Comfortable working in a fast paced, busy enviromenent Attention to detail, including accurate data entry skills...

  14. Call Agent

    Watford | 7.5000 | From First Care Limited

    Do you want to work for a progressive health and well-being company? Our company is expanding into Watford and recruiting for flexible inbound contact centre positions for 16 to 30+ hours per week... in the busy contact centre, your duties will include: Receiving telephone calls and record employees absence details;Logging information into our in-house computer system;Delivering a personal ... internal departments to ensure the appropriate service is provided for every call. We are looking for candidates who have: Passion about customer service and a positive "can do" attitude;A high level of spoken English;Transferable customer service experience for a contact centre environment;An excellent telephone manner;The ability to adapt according to callers need effectively;Strong...

  15. Call Handlers - Bilingual

    Letchworth Garden City | 8.5000 | From Talent HQ Limited

    TalentHQ Recruitment: Our goal is simple to find: the right talent for the right job. Company Profile: Our client is a highly established and award winning organisation within their specialized... already highly successful and friendly team. Position: Call Handlers - BilingualLocation: LetchworthSalary: £8.50 p/hContract: Temporary Call Handlers - Bilinugal: Are you Bilinugal and speak fluently in English as well as either: French or German?Do you have excellent Customer service skills? Maybe you've worked in a call centre environment before?Are you a confident, bubbly individual looking ... career and not just a job? If you answer YES to the above, then please get in touch with the TalenTHQ team as we are activley recruiting for Temporary Call Handlers for our client and this could be...

  16. Data Centre Supervisor / Data centre Lead / Manager – Hemel Hempstead

    Hemel Hempstead | Negotiable | From NTT Europe

    Data Centre Supervisor / Data centre Lead / Manager – Hemel Hempstead £40,000 to £45,000 & Up to 10% annual company bonus We are part of a large Communications company (Fortune Global top 75) we... have over 700 employees, with headquarters in the UK and offices across Europe. The role of Data Centre Supervisor is to manage the support element of our Data Centre facilities. This includes the management of the Data Centre Technician team, as well as providing assistance to the Data Centre Manager and Operations Director with planning infrastructure upgrades as well as ensuring support is maintained to all customers of the data centre environment. Data centre Supervisor / Data centre Lead / Manager Key Responsibilities: A point of contact for internal teams to contact regarding...

  17. Customer Service Representatives Call Handlers

    Dunstable | 0.0000 | From Response Personnel

    Customer Service Representative (Call Handler) Our highly regarded client, based in Dunstable, are currently recruiting for a part time Customer Service Representative. This is an exciting...-management/process queries (taking ownership).Ensure calls are answered to agreed standards whilst offering professional efficient customer services to all internal and external customers. Key Skills...

  18. Data Centre Technician

    Hemel Hempstead | 18000.0000 | From Dyett enterprise

    THE COMPANY A fortune 100 global organisation, and one of the largest telecommunications companies in the world JOB DESCRIPTION Data Centre Technician based in Hemel Hempstead £18,000 to... £40,000 (DOE) (15% Shift allowance included in the salary) + Bonus + Benefits Are you an experienced Data Centre Technician that has experience from racking & stacking to deployment & decommissioning - and everything in between? Interested in new challenges and being part of a great team working on critical projects? Then we’d like to talk to you! The role of Data Centre Technician is to provide assistance to the Data Centre Supervisor, in building and maintaining infrastructure to support our customers. They will be responsible for the resolution of hardware issues, deployment of new...

  19. Data Centre Shift Engineer

    Hemel Hempstead | £39000 per annum | From Randstad CPE

    Shift Engineer (Electrical) - Data Centre - Hemel Hempstead - £39,000 + Overtime An Exciting opportunity has arisen to join an established IN-HOUSE DATA CENTRE Company who self deliver their own... service and maintenance to the Data Centres. They are currently looking for 2 key members of staff to complete the team across in Slough. The successful candidate will have a proven track record working within a critical Site (Banking / Blue Chip / Data Centre) crucially with City & Guilds Electrical, 16th / 17th edition, HV Qualified / Knowledge would be an advantage but is not essential. Hours of work Continental shift pattern - Days & Nights (19:00pm to 07:00am & 07:00am to 19:00pm) Key duties & responsibilities Ensure that Planned Preventative Maintenance & Reactive maintenance...

  20. Contact Centre Advisor

    Harlow | 9.5200 | From ITS (Industrial Tool Supplies)

    Confident? Enthusiastic? Dedicated and hardworking? Come and join our team! We believe in customer service, not only matching our customers expectations but surpassing them! You'll be part of our... growing and successful team, speaking with our customers and being the 'face' of ITS. Main Duties: Providing the highest possible standard of Customer Service at all timesAnswering inbound calls confidently, promptly and efficientlyTaking customer orders in a professional manner, maximising sales opportunities and giving customers adviceResponding to customer e-mails promptly and knowledgeablyInteracting with our customers on all forms of communication and social mediaThere is no cold calling required for this role Benefits: Competitive Salary28 Days Holiday (including bank holidays)Staff...