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Call Centre jobs in Welwyn

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  1. Call Centre / Administration

    Hertford | 18000.0000 | From I P Recruitment Ltd

    Our client based in Hertford are looking for experienced Call Centre Operatives to join an already well established small team. They provide a comprehensive service to clients that require in depth... training which will be given to the successful applicant. Must have call centre / admin experience, good attention to detail, to be a team player and experienced in Microsoft Office / Outlook. The position is permanent, full time, Monday - Friday 8am - 4pm and 10am - 6pm. ...

  2. Call Centre Advisor

    Hatfield | 20000.0000 | From Ocado

    Call Centre Advisor£20,000 salary + bonus and benefits January 2017 start datesOcado is the world’s largest dedicated online grocery supermarket, unique and completely independent focusing on the... home delivery of high-quality food, drink and household goods. We’ve won countless consumer awards for our incredible, customer-centric business.As a Call Centre Advisor you will be the voice of our ... queries and complaints effectively, whilst remaining calm and composed is no easy task, but to our Call Centre Advisors it’s a breeze.Our Call Centre is open seven days a week from 7:00am to 11:00pm. We ... communication skills A high level of written and spoken English The ability to work well under pressure To be passionate about helping customers The added extras from Ocado to you! All of our Call...

  3. Call Centre Executive

    Hatfield | 20000.0000 | From Lawrence Dean Recruitment Ltd

    Company Profile - Call Centre Executive This industry leading and expanding organisation who is not only consumer focussed, but also environmentally aware, have opportunities for customer focussed..., 12pm-9pm, 1pm-10pm and 2-11pm) therefore flexibility is essential. Job Description - Call Centre Executive You would be the first point of contact for incoming customer enquiries and complaints and would be answering a high volume of inbound calls and well as responding to customer via email. Duties will include; Answering inbound calls from customers Query and complaint resolution, providing the highest standards of service at all times Responding to customers emails in a timely and professional manner Required Skills - Call Centre Executive As a Call Centre Executive you will have...

  4. Call Centre Advisor - Part Time

    Hatfield | 20000.0000 | From Ocado

    Call Centre Advisor - Part Time£20,000 salary (pro-rata) + bonus and benefits16 to 32 hours per week January 2017 start dates Ocado is the world’s largest dedicated online grocery supermarket,... a Call Centre Advisor you will be the voice of our business, ensuring that we deliver multi award-winning customer service to new and existing customers in our own innovative way.You will be constantly managing our customer expectations to resolve queries and complaints effectively, whilst remaining calm and composed is no easy task, but to our Call Centre Advisors it’s a breeze.Our Call Centre is ... The added extras from Ocado to you! All of our Call Centre staff will receive the following: 15% staff discount on all online orders with Ocado Free parking Discount at various local and national...

  5. Bilingual Call Centre Agents required

    Luton | 22500.0000 | From HR GO Recruitment

    Bi / Tri Lingual Customer Service Agents required to join a large call centre in Luton Salaries start from £22500pa The call centre operates 24/7 so you need to be prepared to work on a rota basis 5... out of 7 days per week, start times vary anywhere from 0530 - 2200. You will need to have mother tongue command of: German, Dutch, French, Spanish, Portuguese, Italian, Polish, Bulgarian, Hungarian, Romanian, Czech, Slovak, Russian, Slovenian, Danish, Finnish, Greek, Norwegian, Swedish and a strong command of at least one other. Business level English is essential. Duties will include: Receiving inbound and making outbound calls to customersHandle all call types that vary depending on the services provided by the departmentBe confident using computers / internet / bespoke systems...

  6. Customer Service Representative - Call Centre

    Stevenage | 15000.0000 | From Morgan McKinley

    This is an exciting opportunity to work for a world leading company with offices across the UK and Globally. This role is an exciting mix of administration and customer services and could range from... answering a high volume of calls to booking visits for technicians to visit clients. Key Responsibilities To administrate for the call centreTo provide an after sales service to our clients within our agreed service level agreementAnswering high volumes of callsCalling Customers and booking visits for field based TechniciansDealing with customers, clients and field based TechniciansReviewing and publishing reports to clientsReport data entry Essential Skills / Requirements Ability to communicate at all levelsAttention to detail, including accurate data entry skillsA good understanding...

  7. Call Centre Quality Assessors

    Luton | £25000 - £27500/annum | From CV-Library

    We are currently recruiting for Quality Assessors to join a well-established business based in central Luton. The business is looking for candidates with excellent contact centre experience and the... ability to speak two languages, ideally French, German, Polish, Spanish or Portuguese. In return, you will receive a competitive basic salary of between £25,000 and £27,500, dependent on experience. As a Quality Assessor you will be responsible for: * Performing real time call monitoring. * Conducting quality evaluations according to set standards. * Providing reports into ... of working in a contact centre environment. * Must be tri-lingual, with ability to speak either French, German, Polish, Spanish or Portuguese. * Experience of being able to analyse and manipulate data...

  8. Call Centre Adviser

    Hertford | £17000 - £17500 per annum | From Randstad Business Support

    Call Centre Advisor - Hertford - Permanent £17K plus bonus £21K OTE Are you looking for a customer service position in an outstanding organisation? Are you looking to develop your career with a......

  9. Bilingual Call Centre Agents required

    Luton | £22500 - £27000/annum | From CV-Library

    Bi / Tri Lingual Customer Service Agents required to join a large call centre in Luton Salaries start from £22500pa The call centre operates 24/7 so you need to be prepared to work on a... rota basis 5 out of 7 days per week, start times vary anywhere from (Apply online only). You will need to have mother tongue command of: German, Dutch, French, Spanish, Portuguese, Italian, Polish, Bulgarian, Hungarian, Romanian, Czech, Slovak, Russian, Slovenian, Danish, Finnish, Greek, Norwegian, Swedish and a strong command of at least one other. Business level English is essential. Duties will include: * Receiving inbound and making outbound calls to customers * Handle all call types that vary depending on the services provided by the department * Be confident using computers...

  10. Call Agent

    Watford | 7.5000 | From First Care Limited

    Do you want to work for a progressive health and well-being company? Our company is expanding into Watford and recruiting for flexible inbound contact centre positions for 16 to 30+ hours per week... in the busy contact centre, your duties will include: Receiving telephone calls and record employees absence details;Logging information into our in-house computer system;Delivering a personal ... internal departments to ensure the appropriate service is provided for every call. We are looking for candidates who have: Passion about customer service and a positive "can do" attitude;A high level of spoken English;Transferable customer service experience for a contact centre environment;An excellent telephone manner;The ability to adapt according to callers need effectively;Strong...

  11. Call Handler

    Stevenage | 16000.0000 | From Talent HQ Limited

    Call Handler TalentHQ Recruitment: Our goal is to find: the right talent the right job. Position: Call Handler Salary: £16,000 Location: Stevenage *Please note: there is no parking available at the... working location* Contract: Full Time - Permanent Call Handler: Have you previously experienced working on a phone?Do you have an excellent telephone manner?Are you passionate about delivering ... ’s lives? If you answer YES to the above, then this could be your exciting next career opportunity working as a Call Handler. Responsibilities: Phoning various venues around the UKUpdating, managing and maintaining Excel data sheetsUpdate information on company’s bespoke computer softwareMeet set targets and deadlinesReporting to the call team leader on a daily / weekly / basisWorking to...

  12. Tyre Centre Manager, Hemel Hempstead

    Hemel Hempstead | £30k - 35k per year | From Protyre

    We have a vacancy for a Tyre Centre Manager for an immediate start in Protyre's busy fast fit centre based in Hemel Hempstead.Reporting to the Area Manager your remit will be to get vehicles back on... order. As the Tyre Centre Manager you will:* Be accountable for promoting sales maximization* Achieve optimum customer satisfaction* Be responsible for the achievement of key performance targets* Promote the growth of the depot* Manage the centre's Health and Safety standards in line with company and external obligationsYour responsibilities as Tyre Centre Manager will include:* Maintenance ... a continuous improvement planSkills and experience required for the role of Tyre Centre Manager:* Previous Automotive Sales Management experience* Must be a dynamic manager who is able to accelerate...

  13. Tyre Centre Manager, Hemel Hempstead

    Hemel Hempstead | £30k - 35k per year | From eRecruitSmart

    We have a vacancy for a Tyre Centre Manager for an immediate start in a busy fast fit centre based in Hemel Hempstead. Reporting to the Area Manager your remit will be to get vehicles back on the... order. As the Tyre Centre Manager you will: * Be accountable for promoting sales maximization * Achieve optimum customer satisfaction * Be responsible for the achievement of key performance targets * Promote the growth of the depot * Manage the centre's Health and Safety standards in line with company and external obligations Your responsibilities as Tyre Centre Manager will include ... within your team through a continuous improvement plan Skills and experience required for the role of Tyre Centre Manager: * Previous Automotive Sales Management experience * Must be a dynamic manager...

  14. Call Handler - Part Time

    Stevenage | 8.2500 | From Talent HQ Limited

    Call Handler TalentHQ Recruitment: Our goal is to find: the right talent the right job. Position: Call Handler Salary: £8.25 ph Location: Stevenage *Please note: there is no parking available*... Contract: Part Time - Permanent Call Handler: Have you previously experienced working on a phone?Do you have an excellent telephone manner?Are you passionate about delivering exceptional customer ... you answer YES to the above, then this could be your exciting next career opportunity working as a Call Handler. Responsibilities: Phoning various venues around the UKUpdating, managing and maintaining Excel data sheetsUpdate information on company’s bespoke computer softwareMeet set targets and deadlinesReporting to the call team leader on a daily / weekly / basisWorking to the company’s customer...

  15. Contact Centre Adviser

    | 17000.0000 | From Which?

    Sales & Service Adviser Hertford £17,000 plus bonus and benefits We need smart, switched on individuals who excel at customer service and are motivated to achieve targets. You’ll be the frontline..., ambition and a positive attitude The ability to deliver sales by matching services to customer needs We’d get really excited if you have experience of: Working in a busy contact centre environment ... increases to 11% after you’ve been here for a year, an interest-free season ticket loan and much, much more. You’ll also get the chance to progress. We’ve seen 1 in 4 people from our contact centre develop...

  16. On Call Coordinator - Weekends & Out Of Hours

    Saint Albans | 10.5000 | From Abbots Care

    An exciting opportunity awaits an on call care coordinator to join our busy team in our rapidly expanding Care Company. Abbots Care is a thriving and evolving care provider based in St Albans... outside of the box to problem solve where needed.Knowledge of local area is important.Ensure staff are logging in and out of all calls using the electronic call monitoring system.Be available and able to go out and cover calls if there is no one else to cover them.Undertake any other administrative duties that may be required.Possess Level 2 in Health & Social Care.Possess a clean driving licence...

  17. Data Centre Engineering Manager M&E

    Watford | 70000.0000 | From Hays Specialist Recruitment Limited

    Data Centre Engineering Manager (M&E) for a Data Centre organisation based in North London. £70k+Package Data Centre Engineering Manager (M&E) North London £70k + Package My client is a Global... Leader in the Data Centre industry with a portfolio of state of the art properties. They are committed to being able to offer a market leading service by offering innovation and a tailored service to suit their clients. They are currently looking to recruit an experienced Data Centre Engineering Manager (M&E) to join their team and oversee a key property in North London. The role will be responsible for the operational and strategic delivery of engineering services across the site. You will be the first point of call for all customers and ensure they are provided a service with 100% uptime...

  18. Contact Centre Advisor-Housing

    Letchworth Garden City | 10.6100 | From Build Recruitment Limited

    Professional and customer focussed individual required for a Housing Association to work in their Contact Centre The role is within a small team who act as the first point of contact to... tenants/customers and whereby 80% of customer queries are resolved within the call You will be a positive, hardworking and passionate individual with genuine social values. You will be dealing with a variety of queries from rent enquiries to ASB and repairs and often working with challenging customers to find a solution that suits the customer and the organisations You must have the ability to communicate confidently on the phone, contact centre experience would be beneficial. The role will be for 20 hours per week over 4 days (Fridays and Mondays must be worked) If you feel you are suited...