SupportAnalyst /Application Support - CRM - required for a leading organisationbased in North West London. You must have experience with suppportinga CRM tool eg SugarCRM, Dynamics CRM, Sage CRM or... support on Dynamics CRM to external customers, and working closely with Dynamics CRM Developers and CRM Consultants. You will be working in a Dynamics CRM Support team, working on customer queries ... industry-leading experts. Full and ongoing training and certification is provided.
For this CRM Support role, you must have:
* CRM experience - SugarCRM, Dynamics CRM, Sage CRM or Salesforce,
* provided support or troubleshooting,
* exposure to support desk, 1st line, or handling customer queries,
* exposure to working in SLAs,
£25-35k basic + benefits