An exciting opportunity has arisen for Customer Services professionals to join our client, a global leader in technology protection services based at their Chiswick office.
The basic salary is... £19,000 per annum with a realistic bonus of up to £500/month based on performance targets. This role will comprise inbound calls only.
The main purpose of the Customer Services Agents will be to ... the appropriate system while following established policies, procedures, and contractual obligations
- To handle Customer Service requests, primarily inbound telephone calls, in a prompt, courteous, and efficient manner, ensuring that the needs of the customer are met, service is rendered, and the customer is kept apprised of the status of their request
- Interpret insurance policy coverage to...