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Customer Services jobs in Ledbury

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  1. Customer Service

    Worcester | £7.20 per hour | From Randstad Business Support

    Are you a people person? Comfortable dealing with colleagues and the general public on an hourly basis? Looking for variety in your daily routine? Have you considered a career in the customer... the order process from start to finish ? Deal directly with clients keeping them updated on the progress of their order ? Maintaining and delivering a first class customer service experience at all times ... service industry? We have an exciting opportunity to join a forward-thinking company located on the outskirts of Worcester. If you love working in an ambitious, friendly and proactive environment ... between the business and its customers, you'll be expected to ensure that every customer receives the same high level of assistance and guidance you yourself would expect. To deliver that you must be able...

  2. Customer Service

    Worcester | 7.2000 | From Randstad Employment Bureau

    Are you a people person? Comfortable dealing with colleagues and the general public on an hourly basis? Looking for variety in your daily routine? Have you considered a career in the... customer service industry? We have an exciting opportunity to join a forward-thinking company located on the outskirts of Worcester. If you love working in an ambitious, friendly and proactive ... contact between the business and its customers, you'll be expected to ensure that every customer receives the same high level of assistance and guidance you yourself would expect. To deliver that you must be able to demonstrate: ? Strong customer focus ? Effective communication - both written and verbal. ? Team work ? Confidence and competence answering inbound calls ? Problem solving...

  3. Customer Service Manager

    | 25000.0000 | From ISL Recruitment

    My client based in Gloucester is looking for an experienced Customer Service Manager to join their team on a permanent basis. You will provide leadership to their Customer Services Department &... *You will report directly to the CEO and attend management meetings Skills & Experience - *Customer services management experience, if this experience has been gained within a retail environment this is highly desirable. *Experience and examples of delivering excellent customer service *Ability or experience of coaching and mentoring team members *Experience of managing rotas in accordance to ... implement policies and processes to improve customer interaction. The role - *You will be the point of contact for customer escalations *You will continuously evaluate the quality...

  4. Customer Service Advisors

    Ruardean | £14600.00 per annum + Great culture | From Hays

    Excellent permanent job opportunity for a Customer Services Advisors! Hays are currently recruiting for a Customer Services Advisors for our Clients based in Gloucestershire. This is an... excellent permanent job opportunity for a highly motivated and customer focused individuals. You will be responsible for providing a first class customer service to customers. You will hold ... regards to services and their account features Resolve all incoming customer queries on the first occasion where possible Foster good relations with customers In order to apply for this position you must be a friendly and approachable individual who has strong customer service and administrative skills. You must have excellent communication (verbal & written) and interpersonal skills...

  5. Customer Service Supervisor

    Hereford | 0.0000 | From Talentspa

    Customer Service Supervisor Location: Hereford Salary: £22,000 Per annum + Training Our client is an independently owned manufacturer and importer of life-saving products for the construction... team in the company's service department. This is a high pressured environment organising the day to day running of fire alarm and fire extinguisher engineers and delivery drivers. The candidate will be required to have competence in the following tasks. Telephone communication with customers booking in service jobs and taking service related calls (potentially 50+ calls per day) IT skills ... a salary of 22k per annum with a view to increasing this further. If you feel that you may be suitable for this Customer Service Supervisor role, then please apply now! ...

  6. Customer Service Advisor

    Worcester | 16000.0000 | From Adecco

    As an entrepreneurial business, the company is looking for a passionate, committed and driven individual who enjoys working in a fast paced and changing environment. You will need to have a can-do... Outbound calling campaigns *Handling queries/enquiries with 1st class customer services via telephone, email and web *Receiving inbound calls from customers and inputting call details into ... and outgoing personality and be passionate about providing excellent customer service. The Adecco Group UK & Ireland is an equal opportunities employer and positively encourages applications from all ... attitude and put customer success at the forefront of your mind always. The company's ethos is always: do right by our customers and the company will thrive. With the head office based in...

  7. Customer Service Representative

    | 16000.0000 | From Gap Personnel

    Location: Gloucester Job Type: Temporary to Permanent (fulltime) Salary: 14,000 - 16,000 Role: Customer Service Representative As a Customer Service Representative you will handle customer... contractual agreements. Responsibilities All calls received are handled appropriately in line with and met the requirements of the call quality framework Demonstrate excellent customer skills including: rapport building, active listening and appropriate use of questions to fully understand each customers individual circumstances Deliver the right outcome for the customer by following client specific instructions and adhering to best practise guidelines All information provided to customers is correct and customers are fully aware of the next steps Achieving and maintaining competence in line...

  8. Customer Services Assistant

    Fairford | 18480.0000 | From RAFCTE

    Job Title: Customer Services Assistant Location: Fairford, Gloucestershire Job Type: Fixed Term Contract, Full Time, to start ASAP until Friday 29th September 2017 About Us: We are the... objectives. About the role: We are now looking for a bright, self-motivated individual who can work as part of a very busy but small team providing first class customer service. As a member of the customer service team you will be engaging with our customers on a daily basis, primarily to respond to general enquiries and provide information on the different types of tickets we sell. Main Responsibilities will include: Liaising with customers to provide ticket and merchandise information. To promote ticket and mechanise sales. Taking full responsibility of the front desk, including...

  9. Customer Service Manager

    Gloucester | 25000.0000 | From Adecco

    Customer Services Manager Permanent Gloucester Salary £25,000 - £35,000. I am proud to be recruiting for a Customer Services Manager to join my Gloucester based client on a Permanent basis.... available due to the current manager stepping into part time hours. - Do you have Customer Service Management experience? - Have you led a team to monetary success? - Perhaps you are working for ... team of circa 10, which is a far cry from a call centre environment! The Customer Service Manager will take command of the following areas: - Product Knowledge; ensuring that your team will ... create training and reference materials for your team. - Commercial Acumen; my client doesn't want their Customer Care Team to be pushing sales - that's not their definition of customer service. However...

  10. Customer Services Manager

    | 27000.0000 | From Page Personnel Finance

    To oversee the customer service team for a range of clients in a busy customer service and data processing team. Client Details A not-for-profit organisation in Worcestershire Description To... manage and continually improve the customer service and processing department. To lead and motivate the Customer Services team to deliver exceptional customer service standards and meet key ... service standards, and will champion those standards of customer service across the organisation. General management including overseeing staff and dealing with all customer related issues. Staff development including training needs assessment and performance related. Recruitment and development of customer service assistants. Analysing information and various data to improve the Customer...

  11. Customer Service Manager

    Gloucester | 25000.0000 | From Juice Recruitment Ltd

    Juice are delighted to be supporting a fantastic, multi-channel specialist organisation, in their search for a Customer Service Manager. This is an exciting opportunity to join a rapidly growing,... dynamic and exciting company whilst leading the Customer Care Team to deliver exceptional customer service. Duties: Manage, lead and develop a small team of Customer Service Executives Implement ... ensure customer and client satisfaction Deal with customer escalated customer complaints Collate in-depth reports to deliver at managerial meetings Person Specification: Extensive customer service management experience Experience of delivering customer service experience Experience of managing teams Experience of reporting departmental KPI's Ability to coach and mentor team members Ability to...

  12. Customer Service Manager

    Gloucester | From £25,000 to £35,000 per annum | From Juice Recruitment Ltd

    Juice are delighted to be supporting a fantastic, multi-channel specialist organisation, in their search for a Customer Service Manager.  This is an exciting opportunity to join a rapidly growing,... dynamic and exciting company whilst leading the Customer Care Team to deliver exceptional customer service.  Duties: Manage, lead and develop a small team of Customer Service Executives  Implement and follow strict processes to ensure a stream-line service  Evaluate and monitor individual performances  Deliver training and mentor individuals to drive standards  Work towards strict SLA's ... customer service management experience  Experience of delivering customer service experience  Experience of managing teams  Experience of reporting departmental KPI's  Ability to coach and mentor team...

  13. Customer Service Administrator

    Gloucester | 0.0000 | From RE Resource Group

    Re Resource Group are recruiting an overnight Customer Service Administrator, Gloucester 18:00 - 06:00am, Sunday - Wednesday. This position is to start ASAP! For immediate consideration, apply... now. BENEFITS: Great pay 1 hours lunch Relaxed atmosphere Parking Lovely warming team Accessible on bus route. Main Duties To provide excellent levels of customer service to customers via email. To be efficient and proactive. Computer literate. ...

  14. Customer Service Advisor

    Gloucester | 16000.0000 | From Artis HR

    Have you got excellent customer service or administration experience? Are you looking for you next challenge? Our expanding client is looking for Customer Service Consultants who can provide... resourcing consultancy focused solely on the supply of Contact Centre, Customer Service and Customer Experience professionals ... an exceptional back office support to their growing contact centre. The role will focus on amending customer accounts as well as using your initiative to investigate suspicious transactions. In return for providing an excellent service you will receive extensive training, with the opportunity for rapid progression through the business. You will also receive an unrivalled benefits package...

  15. Customer Service Administrator

    Quedgeley | 16000.0000 | From Anderson Recruitment Ltd

    My client based in Quedgeley, Gloucester is currently recruiting for a permanent Customer Service Administrator to join them. The Customer Service Administrator will provide support to customers... and reports - Provide administrative support for Operations Department Education: - Experience of working within a customer service / call centre / helpdesk environment or very similar - Good ... directly relating to all products and services, via telephone and email from registration through to resolution liaising with the technical team. To ensure faults, queries and new orders are responded to and completed within the agreed customer SLA. Great opportunity to join a well-established local company who have a low turnover of staff. Main Duties: - To answer customer calls promptly...

  16. Customer Service Manager

    Worcester | 22000.0000 | From Kate + Co

    My client based in Worcester is seeking an experienced Customer Service Manager to join their well established and highly successful Customer Service Team. Priding themselves on delivering an... exceptional customer service, they require a dynamic and forward thinking individual to drive standards and develop a team to achieve their maximum potential. An experienced Customer Service Manager with a background in leading a team, you will identify new opportunities and improvements, ensuring the ‘customer experience’ is second to none. The main duties of the Customer Service Manager ... business and process improvements Take responsibility for managing projects throughout the process from inception to delivery To be considered for the role of Customer Service Manager, you will have...

  17. Customer Service Advisors

    Gloucester | 15000.0000 | From i2i Recruitment Consultancy

    Customer Service Advisors Barnwood Salary £15,000 - £16,500 p.a + benefits My client, a successful British based financial organisation, is looking to strengthen its team based in Barnwood. This... is an exciting opportunity to join a growing Company with competitive salaries and excellent benefits. As a Customer Service Consultant you'll be working within an already established team providing administration skills and answering inbound telephony support to both our existing customers who have queries. You’ll be responsible for delivering exceptional levels of service, meeting call ... operates. Key Capabilities Excellent customer service and communication skills Have desire to learn and a passion for delivering outstanding customer service Be focused on driving performance Be...

  18. Customer Service Advisor

    Cheltenham | 15000.0000 | From Commercial Limited

    About the Company: Commercial Group was established in 1991 and has since grown to become the largest independently owned Business Services Group in the UK. Today, comprising of 4 divisions; IT...: We currently have a vacancy based from our Head Office in Cheltenham, Gloucestershire for a Customer Service Advisor/Administrator within our MPS Service Division. The role will involve providing support for customers while managing and maintaining our printer fleet. Person specification: • The ideal candidate will have previous administration and/or customer service experience • Excellent customer service skills, both written and verbal • The successful candidate will have a minimum of 5 GCSE’s (or equivalent), including Math’s & English • Have the ability to work well under pressure...

  19. Customer Service Administrator

    | 15000.0000 | From Page Personnel Finance

    To provide support to members and customers on all aspects of the content and administration of the organisation's awards. To be responsible for the administration and processing of all... awards Client Details A not-for-profit organisation in Worcestershire Description Provide helpdesk support to members/customers when required Support the processing of all awards and their administration in the Customer Service Department Ensure timely and accurate entry of data onto the database for all awards and administration Ensure efficient storage of paper records for easy ... in customer service and data processing A positive attitude Excellent team player The ability to prioritise Job Offer Private health membership, pension scheme, full staff development programme...