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Customer Services jobs in Ledbury

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  1. Customer Service Administrator

    Worcester | £17,000 to £19,000 (dependent on experience) | From WASTE EFFICIENCY LTD

    Customer Service Administrator Waste Efficiency Ltd have an excellent opportunity for a Customer facing professional to join our Head Office team. Working in a busy but friendly environment, the... service for our customers with a single point of contact for both new and ongoing services. To liaise between Customers and Service providers to obtain best possible solutions and service. To seek out new supplier/routes. To provide customers and potential customers with information and data via the website, email and telephone, promoting and enhancing the service we provide. Typically daily duties - Receiving telephone calls from clients to book or query services - Proactively call specified clients to carry out customer care activities - Maintaining and monitoring jobs on our bespoke...

  2. Customer Service Executive

    Gloucester | To £18,000 | From LINEA RESOURCING

    The Company: A global manufacturing organisation are currently recruiting for a Customer Service Executive to join their team. The Role: The Customer Service Executive will be the first point of... contact for all customer enquiries at the site. Tasks include; • Deliver excellent customer service, ensuring all enquires are dealt with in a professional, effective and timely manor • Effectively manage the day to day ordering, shipping, billing and query process • Build strong customer relationships and gain an understanding of the customers’ needs • Actively manage customer invoice queries The Candidate: Customer Service Executive • Excellent written and verbal communication skills • Strong computer skills ...

  3. Customer Service Advisor - Claims

    Gloucester | £14k - £15k pa + bonus and benefits | From USMAART Ltd

    Our client are a leading insurance company based in Brockworth. We have a number of permanent positions vacant within their claims team. This is an exciting & rewarding customer service role working... customer service to our customers. - Dealing with claims in the correct manner in accordance with all guidelines. - Identifying indicators of fraud and using questioning techniques to decide if ... & customer service qualifications. In addition our client also offer a fantastic career progression plan. ... - Sunday 7am - 11pm Job description: To manage the commencement of claims ensuring the customer requirements and expectations are properly framed and understood. Providing guidance to customers on key...

  4. Customer Service Administrator

    Worcester | £16,000 - £18,000 | From CY Resourcing

    Customer Service Administrator If you are an outgoing, confident and hardworking person who enjoys a fast-paced team environment and talking to people then we want to hear from you! This expanding... and successful company based near Worcester City Centre are looking for a Customer Service Administrator to join their already existing lively team. Responsibilities You will be taking a high volume of inbound calls, in order to try and resolve customer queries or passing the query on to a relevant contact. You will have responsibility for setting up and creating new accounts and maintaining ... hand to help! Previous Experience You will be able to deliver a high level of customer service and will have previously worked within either a customer facing role or a role which requires making...

  5. Customer Service

    Tewkesbury | £8.50 - £9.20/hour | From CV-Library

    Job Description Job Title: Customer Services Representative/Export Shipping Administrator Department: Customer Services Reporting To: Customer Relationship Manager Overall Objective of... Job: To assist the Customer Relationship Manager in providing "World Class" efficient, effective and exceptional service to all Customers. Key Responsibilities: Sales Order Processing 1 ... administration and other learning Knowledge of European languages Strong system processing capability and good data accuracy Customer service background Microsoft Great Plains system knowledge ... meeting the customer requested ship date 5. Seek advice and guidance on any Non stock items or un-released part numbers from the Customer Relationship Manager 6. Complete Concessions where required...

  6. Customer Service Executive

    Worcester | | From CV-Library

    Position: Customer Service Executive Location: Malvern, Worcestershire Salary: Competitive Salary (Dependent on Experience) + Pension & Free Parking The Company: Our client is the leading... manufacturer of ropes and cords in the UK specialising in a number of different markets, all with a focus on high quality product and first class customer services. A position has arisen for a professional Customer Services Executive with a supporting track record to join a vibrant team at their head office in Malvern. The successful candidate will be career minded and looking for a long term role where they are able to make a difference and enhance the company`s competitive position. The Customer Service Executive Role: The main responsibilities of the Customer Service Executive are...

  7. Customer Service Advisors

    Gloucester | £8.27/hour Weekly bonus scheme | From CV-Library

    Omega Resource Group are currently recruiting for Customer Service Advisors to work in a busy customer service centre based near Gloucester. This will be on a long term basis with permanency viable... for those that excel.. We are looking for confident people with good IT skills, and an outgoing personality, who are able to provide our customers with the very best customer service. Customer Service experience would be an advantage but we have a comprehensive ongoing training programme so not a necessity. Product knowledge not necessary as we will have fun teaching you! Desirable Skills: -Communication -Customer Retention -Customer Service -Sales As a Customer Service Advisor you will be responsible for delivering an excellent service to all customers by answering telephones...

  8. Customer Service Recoveries

    Gloucester | £15000 - £16000/annum | From CV-Library

    Do you have experience within a Customer Service and administration role? Do you enjoy meeting customers` needs? My client is a natinal bank looking to recruit 3 customer service recovery... agents. You will be dealing with some enquiries from customers on the phone as well as helping with the admin and processing required. You will be supporting other colleagues and other relevant people making sure you deliver great service every time. Wherever you can, you`ll solve their problems on your own initiative Key accountabilities • Accuracy • Customer focus • Providing admin support • Preparation of cases for recoveries action • Verifying Invoices • Reconciliation • Specialist function with variety of tasks (full training will be given) • 80% admin...

  9. Customer Service Advisor - Evenings

    Worcester | £16000 - £16500/annum | From CV-Library

    Customer Service Advisor – Evenings (typically 6pm – 2am) Are you an experienced Customer Advisor looking for a new role and who can commit to working evenings and weekends? Our...; Updating system with any relevant information received Previous experience of working within a customer service environment is essential and preference will be given to candidates who can ... client is looking to recruit an experienced customer advisor to join their small team who process orders for specialist food within hotels, restaurants and wholesale outlets. • Processing voicemail and email orders accurately and efficiently adhering to distribution deadlines • Resolving issues and queries effectively • Liaising with customers regarding stock shortages...

  10. Customer Service Advisor

    Gloucester | £15000/annum | From CV-Library

    I am recruiting for one of my clients based in Gloucester who have a number of vacancies for Customer Advisors. Strong customer service experience is key, so it doesn't matter if this has been... gained in person through retail work or on the phone, as long as you are comfortable with telephone work. The Customer Service Advisor will handle a wide range of telephone enquiries from customers : - To handle all calls at the first point of contact, ensuring all claims are dealt with efficiently and accurately - Answer all customer queries/ questions fully using appropriate behaviours - To handle complaints To be considered for this role you will need a minimum of 4 GCSE's (Grade C or above) with strong verbal communication skills Salary £15,000 SHIFT WORK and rota'd...

  11. Customer Service Advisor

    Worcester | £17000 - £20000/annum | From CV-Library

    My Client is a specialist insurer, specialising in insurance and reinsurance. With a wealth of experience to back up there flexible and innovative solutions. They offer a large variety of customer... options, ranging from a straight-forward quote and buy facility to a fully managed process on the customer`s behalf. Job title – Customer Service Advisor Salary –  £17k -£20k Location – Worcester Main Purpose: To deliver exceptional customer service and satisfaction at all times through handling all levels of customer enquiries. Main Responsibilities: - Be pro-active at all times in seeking to maximise business opportunities with existing, prospective and new customers - Provide support to other teams as required including company representation at shows - Deal with incoming...

  12. Customer Service Adviser

    Cheltenham | £7.25 - £7.92/hour Gym | From CV-Library

    Are you looking for a brand new, exciting new challenge within Customer Service? Are you looking to develop your skills and build a career within a professional environment? Then look below! The... Job: The role is as a customer service consultant working within Endsleigh's customer service and sales teams. As a consultant, your role is to deal with Endsleigh's new and existing customers ... and alteration of the policy which could involve liaising with varying internal departments and of course updating the systems and issuing new documentation to the policyholder. The Hours: The customer service team at Endsleigh work between 8-8pm Mon - Fri - Of course, we wouldn't expect you to do a 12 hour shift! Therefore, if you are working the later shift you do get to have the morning off which...

  13. Customer Service Administrator

    Cheltenham | £16000 - £18000/annum | From CV-Library

    We are looking for a confident, enthusiastic individual with excellent communication skills to work within a busy and fast paced customer service environment. You will be responsible for liaising... with clients and third parties regarding any issues or defaults and ensuring correct cover is in place. You will be expected each case through to completion and any associated reports, documentation and administration. The successful candidate will have previous experience in a customer service environment with a confident telephone manner. This is an excellent opportunity to join an expanding organisation and work within a fun and lively environment. Working hours 9am - 5.30pm Monday to Friday + excellent benefits ...

  14. Customer Service Advisor

    Cheltenham | Attractive Salary | From Justaff Employment Services

    Customer Service Advisor / Cheltenham / Full Time / Competitive Salary Are you passionate about Customer Service or Cars or both? Then this may be the opportunity you have been waiting for… No... matter what your previous experience may be, we are looking for candidates who can demonstrate the aptitude and attitude needed to look after our customers servicing their Motor Vehicles No ... the opportunity to convey your knowledge and expertise on to our customers and build up a successful, rewarding career for yourself. This is an ideal opportunity for candidates looking to be part ... to be trained to the highest standards You want to work in a fast paced, exciting environment You will need A ‘Can do’ Customer focused attitude A Willingness to learn A full UK (manual...

  15. Customer service advisor

    Gloucester | Attractive Salary | From Justaff Employment Services

    Customer service advisor / Full Time / Attractive Salary / Gloucester Are you passionate about Customer Service or Cars or both? Then this may be the opportunity you have been waiting for… No... matter what your previous experience may be, we are looking for candidates who can demonstrate the aptitude and attitude needed to look after our customers servicing their Motor Vehicles No ... the opportunity to convey your knowledge and expertise on to our customers and build up a successful, rewarding career for yourself. This is an ideal opportunity for candidates looking to be part ... to be trained to the highest standards You want to work in a fast paced, exciting environment You will need A ‘Can do’ Customer focused attitude A Willingness to learn A full UK (manual...

  16. Graduate-Customer Services

    Cheltenham | £7.50/hour | From CV-Library

    Calling all graduates! Location: Cheltenham Start Date: ASAP Pay: £7.50 to start Full Time An exciting opportunity has arisen for graduates to work as a customer services advisor within a... leading organisation. This is initially a month's temporary position, however in the past we have experienced successful candidates be offered permanent positions with an increased salary. This is a great opportunity to gain valuable experience within a highly regarding organisation. Your main daily duties will include answering incoming calls and dealing with customers both over the phone and in writing. Skills and experience required: Educated to degree level Proven ability to deal with a high volume of customer calls Excellent verbal and written language skills in English Good...

  17. Customer Service/Sales Advisor

    Worcester, Worcester | £6.91/hour | From CV-Library

    Inbound Customer Service Advisor Temporary - Immediate start! (with a view to becoming permanent for the right candidate) £6.91 per hour Worcester Shift rota's Monday - Friday 30 hours per week... with flex up to 40 when needed An exciting opportunity has become available for Inbound Customer Service Advisors to work in a fantastic, rapidly growing call centre in Worcester. The Inbound Customer Service Advisors will have an excellent telephone manner and previous experience in a customer service based role. Our client offers a modern working environment with incentives inplace to encourage you to succeed. Free onsite parking (also on a bus route) Canteen facilities. If you think you have the skills and experience to be successful in this Inbound Customer Service Advisor...

  18. Customer Service Advisors

    Worcester, Worcester | £8.42/hour | From CV-Library

    CSA /Administrators are required for an exciting project within a large well established company in Worcester. This is a varied role, where your responsibilities will include working with our... car park available. If you have good administration and customer service skills including word and excel then this is the position for you. Starting as a temporary position initially for 3 months ... current customers. You will be responsible for handling customers queries regarding their accounts and managing each individual situation with care to find the best possible solution to meet the customers and business needs. You will also work to ensure all procedures are carried out with our regulatory commitment, all whilst working with our customers best interests at heart. You will need...

  19. Customer Services Program Manager/ Team Leader

    Gloucester | Excellent salary and benefits package | From GE Aviation

    Role Summary/Purpose Reporting to the Dowty Propellers Product Services Leader, the Customer Programme Manager is responsible for managing a portfolio of customer relationships, maximising customer... satisfaction and delivery on sales plans for OE / Spares material, tooling and repair services. Essential Responsibilities * Act as the Customer Champion within Dowty Propellers * Lead ... forecasts, - Work with the Field Service and Sales teams to support the customer and monitor customer wellbeing. - Work with Supply Chain to ensure timely order execution to agreed delivery schedules ... -ordinate with the Dowty Propellers organisational matrix, - As a regular point of communication this person will have responsibility to o Represent Dowty Propellers products and services to the customer...