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Customer Services jobs in Ledbury

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  1. Customer Service Advisor

    Worcester | £6.50 p hour | From eResponse Recruitment

    Job title: Customer Service Advisor Location: Worcester Salary: £6.50 per hour - Hours: Monday to Friday 09:00 - 17:00 Our client, are recruiting for customer service advisors to join... their customer service team to offer technical support over the phone on a range of products. Ideally successful candidates will have previous call centre experience although this is not essential. Job Specification * Ability to assess customers support needs and provide solutions when they phone us, whilst also building a good rapport over the phone. * The successful candidate will be ... needs and can assist you with the following job categories Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Professional...

  2. Customer Service Advisor

    Stourport-On-Severn | £16k pa + Commission | From Hewett Recruitment

    The Company Operating throughout the whole of the UK as well as in Europe, they specialise in providing a recycling and waste management service through a network of depots and processing plants.... Due to their size, experience and exceptional industry knowledge, they are able to provide a bespoke service to suit individual customer needs. The Role To deal primarily with inbound contact from new and existing customers. To provide an outstanding customer experience to all customers and ensure excellent customer retention. Maximise added value services from existing customers by making ... * Liaise with other departments to ensure good service delivery * Dealing with customer complaints and resolving issues where possible * Update database details at every opportunity, maximising email...

  3. Customer Service Advisor (Fraud Agent)

    Gloucester | £14,850 (pro rata) + benefits | From TSB

    Customer Service Advisor (Fraud Agent) Full and part time £14,850 - £16,000 (pro rata) + benefits Gloucester At TSB, we have a very simple ethos that we're hugely proud of. We believe in.... You'll be a valued member of a customer service team that helps to protect our customers - and our business - from financial loss relating to fraud. Whether a customer calls us with a concern, or we ... demands. We also have various part time shift patterns working evenings and weekends. You'll bring great communication skills and a commitment to providing good customer service. We'll provide all the training you need. And because you're a real team player, you'll soon be sharing your own ideas on how we can provide an even better service. It's not just customers who...

  4. Customer Services

    Cheltenham | £17000.00 - £19000.00 per annum + NEG | From Hays

    Due to current expansion plans are client is looking to compliment the existing team with Pensions Administrators. About you Previous Customer Service experience within financial services or... colleagues to ensure service delivery in accordance with Service Level Agreements. You will be taking ownership and resolution of customer enquires to the required standard and procedures Provide a high quality customer focused service Remain compliant and up to date with industry requirements Please send your cv in confidence to Jill Hays Specialist Recruitment Limited acts as an employment agency for ... This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job62953493 ...

  5. Customer Service

    Worcester | £6.50/hour | From Randstad Sales

    We are recruiting for an inbound customer service advisor for an immediate start to work in a busy office environment based in Worcester. The main duties for this role are: Answering incoming... phone calls Dealing with customer queries Escalating issues when appropriate Re-directing calls to the correct department General administration tasks Skills required for this role: Good telephone manner Good customer service skills Administration skills Well organised Having your own transport would be desirable for this role due to location. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities...

  6. Customer Service

    Worcester | £6.50 per hour | From Randstad Business Support

    We are recruiting for an inbound customer service advisor for an immediate start to work in a busy office environment based in Worcester. The main duties for this role are: Answering incoming... phone calls Dealing with customer queries Escalating issues when appropriate Re-directing calls to the correct department General administration tasks Skills required for this role: Good telephone manner Good customer service skills Administration skills Well organised Having your own transport would be desirable for this role due to location. Randstad Business Support acts as an ... /JobSeeking/Customer-Service_job63052356 ...

  7. Customer Service

    Gloucester | £7.10/hour | From Cordant People Gloucester

    Working in a fast paced office environment as part of a small customer service team the role will involve responding to customer queries. Most queries come in via email although there may be the... occasional telephone call. You will work on the evening shift which is 2pm to 10pm Monday to Thursday, 9am to 5pm Fridays and alternate Saturday mornings 9am - noon. These hours are subject to change due to the requirements of the business. You will need excellent written and verbal communication skills and the ability to use MS Outlook and construct well written emails. You will also need initiative to deal with questions as they arise. Previous office experience is not always essential however you will be able to display strong customer service skills and a bubbly, confident...

  8. Customer Service

    Ross-On-Wye | £8.50 per hour | From Jark Industrial

    Jark Industrial are working on behalf of a client and looking for Customer Service Advisors. You will have a pleasant telephone manner and be able to cope under pressure and deal with customers... queries. This role involces dealing with clients who at times, can be very demading, so an apptitude to be able to prioritise and calmly deal with clients is essential. Duties will be to log the call and complaint/query onto a system and deal with them in an orderly fashion. Full training will be given on the system. This is a Mon - Fri position working 9-6 with breaks. In the first instance send your cv to djones@jark.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job63085181 ...

  9. Part Time Customer Service

    Cheltenham | £7.25 per hour | From Red Recruitment

    Are you looking for a new exciting challenge within Customer Service? Currently recruiting for x10 Part Time Customer Service Consultants to join a prestigious insurance company based on the... outskirts on Cheltenham. You will be required to answer inbound calls from existing customers and helping them with their general enquiries. Duties: Receiving inbound calls from existing customers assisting them with their general enquiries Offering excellent customer service at all times Updating internal systems at all times to ensure the databases are up to date Up-selling beneficial products to customers Person Specification: Excellent communication skills Excellent rapport building skills Previous customer service experience Maths and English GCSE's (A-C) You will...

  10. Customer Services Representative

    Cheltenham | £17000 - £21000/annum | From Pertemps Industrial

    Customer Services Representative - Financial Services - up to £21K with the opportunity for both Fixed Term Contracts and Permanent! My Client are an established and reputable organisation based... in Cheltenham and they are looking to recruit a number for Customer Service Representatives. These are full time positions and there will be some on a Fixed Term Contract for 6 months and Permanent Contracts. You will be providing an administrative service and will be responsible for delivering a service in helping customers, IFA's and Fund Managers with all aspects of written and verbal ... advantageous however as long as you have at least 2 years financial services experience, within a customer services environment you will be considered. --------------------------------- Pertemps is an...

  11. Insurance Customer Service Advisor

    Gloucester | Competitive | From Pavilion Jobs

    To manage the commencement of claims ensuring the customer and third party requirements and expectations are properly framed and understood. Providing guidance to customers and third parties on key... service to our external and internal customers and third parties. These include Policyholders, brokers, third parties and legal representatives To deal with claims in the correct technical manner in ... work in a variety of different departments within Claims & Operations. The Customer Service Adviser reports to the Team Leader and is responsible for dealing with all of their calls in a professional and efficient manner. This in turn, will ensure that the department reaches it’s required service levels consistently. The Customer Service Adviser has a responsibility to effectively deal with...

  12. Customer Service Advisor

    Gloucester | £15,000 per annum | From Initial Recruitment Services

    This is an excellent opportunity to join an established, award winning business providing advice and information as part of a customer service team. You will be required to carry out a range of... tasks involving customer service and administration, and will vary dependent on the brand and/or department you are representing. Your role is likely to include managing inbound customer enquiries via a mix of the telephone, electronic or traditional post and outbound telephone activity. You will provide appropriate products for customers explaining choices and recommendations whilst following ... letter to Rachel Wilson at cv@initialrecruitment.com This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job63116699 ...

  13. National Customer Service Administrator

    Gloucester | From £18,000 to £21,000 per annum | From James Recruitment

    Job Title National Account Administrator - Frampton Upon Severn - Office based Job Description To assist the Account Manager in sustaining and developing... product development · A clean driving licence is essential This job was originally posted as www.totaljobs.com/JobSeeking/National-Customer-Service-Administrator_job63126725 ... Accompanying the Account Manager on customer visits Placing orders with suppliers Monitoring of stock levels and the placing of regular timed orders to replenish customer stock ... Completing customer forms and Product data sheets Deputising as necessary for the Account Manager Personal Specification: · Administration experience...

  14. Part-time Customer Service

    Worcester, Worcester | £7.21/hour | From Brookstreet UK

    We are looking to recruit Customer Service Advisors for a busy Contact Centre based in Worcester. This is a brilliant opportunity to work for a large local company that has continued to go from... strength to strength. Your key responsibilities in this role would be the following: To provide 5* customer service at all times. Tasks including: - Editing and maintaining the customer data base. - Handling customer interactions. - Advising customers on the services available to them. - Booking in appointments. - Resolving customer queries and complaints - Providing technical advice ... . - Punctuality. - Ability to think on your feet. - Work in a high pressured environment. - Ability to build a rapport with customers. - Ideally experience working in a customer service...

  15. Customer Service Advisors/Telesales

    Worcester, Worcester | £6.50/hour | From Brookstreet UK

    The Job Working within the Customer Services department your primary role will be to effectively, efficiently and enthusiastically deliver excellent customer service to all of our customers,... internal and external. You will proactively promote the service, looking for business opportunities and will become a key contact for your customers. Within the Customer Contact team you will be the first point of contact for many of our customers, creating that first impression. You will deal with a range of queries across all products and services offered by the company. The Person ... a task through to completion. An excellent communicator with great interpersonal skills, you will be driven to deliver excellent customer service. The Benefits FullTime and Part Time positions...

  16. Customer Service Co-Ordinator

    Cheltenham | £18,500 plus bonus | From BROOK STREET BUREAU - Cheltenham

    Award winning service provider to businesses across the UK. Long established organisation, continually moving forward and remaining a thriving organisation. Top firm within their market. ... pressure to ensure each customer receives a high quality service and their requirements and standards are exceeded. Working with a small, pro-active and friendly team. You will be dealing with ... a proven track record within an office based customer service role and are looking for a new challenge within a reputable organisation, this is the ideal position for you. A clear and professional ... www.totaljobs.com/JobSeeking/Customer-Service-Co-Ordinator_job63038796 ...

  17. Customer Service Advisor

    Gloucester, Gloucester | £15000/annum | From Brookstreet UK

    A fantastic opportunity has arisen to join a company with great training and progression opportunity. Your role will be providing customer service over the phone, explaining choices on products......

  18. Customer Service helpdesk

    Gloucester | £16000 - £18000/annum shift allowance | From Enjoy Recruitment Group Ltd

    If you are looking for your first career move into the IT industry, this could be for you. The company project manage and service large corporate networks for Global companies and you will support... the service team by ensuring any problems are responded to quickly and within KPIs. The role involves answering inbound client calls to report failures in the infrastructure, logging all details and trying to diagnose and resolve faults at first contact or working with the 2nd line technical support team to escalate problems. You will also be monitoring alarms on behalf of the client. The ideal person will have strong communication skills and previous experience of working in a call centre or telephone based customer service role or helpdesk. An interest in working within IT...

  19. Sales / Customer Service / Fundraiser - Travel / Accommodation Covered

    Worcester | Basic Plus Bonus (£26,000 - £50,000 OTE) | From Recruit Together

    Immediate start charity fundraisers / Sales Executives / Customer Service. We cover the cost of our fundraisers travel and accommodation. You do not need to be working as a... fundraiser or within sales or customer service but this experience is an advantage. Our fundraisers get a guaranteed weekly pay of £280 - £480 per week. **************THIS IS A BASIC PAID ROLE AND BONUS************** Fantastic fundraising opportunities to progress your career further within a sales / customer service environment. Apply now for a job with an ... stay away from home for a minimum of 4 weeks at a time. Our fundraisers work patterns of 4 weeks on 1 week off. This job was originally posted as www.totaljobs.com/JobSeeking/Sales--Customer...

  20. Sales / Customer Service / Fundraiser - Travel / Accommodation Covered

    Gloucester | Basic Plus Bonus (£26,000 - £50,000 OTE) | From Recruit Together

    Immediate start charity fundraisers / Sales Executives / Customer Service. We cover the cost of our fundraisers travel and accommodation. You do not need to be working as a... fundraiser or within sales or customer service but this experience is an advantage. Our fundraisers get a guaranteed weekly pay of £280 - £480 per week. **************THIS IS A BASIC PAID ROLE AND BONUS************** Fantastic fundraising opportunities to progress your career further within a sales / customer service environment. Apply now for a job with an ... stay away from home for a minimum of 4 weeks at a time. Our fundraisers work patterns of 4 weeks on 1 week off. This job was originally posted as www.totaljobs.com/JobSeeking/Sales--Customer...