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Customer Services jobs in Ledbury

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  1. Customer Service Advisor

    Thornbury | £16000 - £18000 per annum | From Jobs@Pertemps (Bristol Commercial)

    Customer Service Advisor Thornbury, South Gloucestershire £16,000-£18,000 (dependent on experience) + excellent bonus opportunities Start in January These telephone based vacancies are a... under current FCA regulations Essential skills and experience: - Previous customer service experience - Takes the initiative and able to fin solutions to problems - Strong communicator, with ... first point of contact for new and existing customers. The role is to ensure all relevant procedures are followed and accurate information is provided to all customers. Daily tasks and accountabilities include: - Engaging customers and finding out about individual situations and needs - Explaining products, options and clarifying benefits of each with customers - To provide...

  2. Customer Service Advisors

    Gloucester Business Park | £8.27 p hour + Weekly bonus scheme | From Omega Resource Group Ltd

    Omega Resource Group are currently recruiting for Customer Service Advisors to work in a busy customer service centre based near Gloucester. This will be on a long term basis with permanency viable... for those that excel.. We are looking for well educated confident people with good IT skills, and an outgoing personality, who are able to provide our customers with the very best customer service. Customer Service experience would be an advantage but we have a comprehensive ongoing training programme so not a necessity. Product knowledge not necessary as we will have fun teaching you! Desirable Skills: -Communication -Customer Retention -Customer Service -Sales You must be flexible in the hours you can work as the Contact Centre is open 7 days a week. Your hours will include...

  3. Customer Service Advisor

    Worcester | £17000 to £19000 | From High Finance Group

    Your new company A well-established international insurance company looking to grow within the regions. The company's a highly rewarding outfit carrying a large reputation within the... insurance industry with a real commitment to internal promotion. Your new role This is a Customer Service Advisor role, essentially acting as the first point of contact for both existing and new customers. For new policies you will be providing quotations using the set structure put in place. For existing customers you will be utilizing all opportunities to cross-sell meeting new business ... directly with the customer and internally within various departments. Your professional development As previously mentioned, our client pride themselves on their staff retention rate always focusing on...

  4. Customer Service Advisor Weekends

    Worcester | £6.70 p hour | From eResponse Recruitment

    Job title: Customer Service Advisor Location: Worcester Salary: £6.70 per hour Hours: Part time - Must be flexible Contract: Temporary-Permanent Our client, are recruiting for customer... service advisors to join their customer service team to offer technical support over the phone on a range of products. Ideally successful candidates will have previous call centre experience although this is not essential. Job Specification - Ability to assess customers support needs and provide solutions when they phone us, whilst also building a good rapport over the phone ... service tailored to match your exact needs and can assist you with the following job categories Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial...

  5. Customer Service Administrator - Estate Agents

    Gloucester | £17,000 - £18,000 | From Anderson Recruitment Ltd

    This is a great opportunity to join a firmly established Estate Agents based in Gloucester. Our client is looking to recruit a Customer Service Administrator to implement the smooth transition of... - Be able to communicate at all levels - Be computer literate - Have a pleasant attitude and excellent customer service skills Salary is £17,000 to £18,000 depending on experience...

  6. Customer Service Advisor

    Gloucester Business Park | £14,000 - £16,000 | From Plan Ahead Recruitment Ltd

    Our client are a leading figure in the Insurance sector employing over 6,500 people in the UK and 12,000 worldwide. We are recruiting for a number of exciting Customer Service positions across... client that they work with. You will be working on behalf of some of the leading brands in the UK in a thriving, fast-paced environment based in Brockworth. A background in customer service either face to face or over the telephone is highly important for this role. "We are looking for enthusiastic and committed individuals with a strong Customer Service background to working on a number of different campaigns within the business. Our Sales and Service centre offer a thriving atmosphere where we offer the best in training and support. We follow a number of people values and have created...

  7. Customer Service Manager & Administrator

    Tewkesbury Business Park | £18,500 pa plus Bonus | From Pro-Bolt Ltd

    Customer Service Manager & Administrator Department: Sales Responsible to: Louisa Harker, MD Responsible for: Order Processing Team Liaison with: Sales Team, Product Service Team,... Directors Package: £18,500 pa plus Bonus Principal Purpose To ensure the highest levels of customer service are maintained, to maximise sales & potential, to ensure specific customer requirements are delivered on time/every time and ensure the efficient & smooth running of order processing. Core Responsibilities - Helping to develop or update customer service policies and procedures ... - Keeping up to date with developments in customer service for example data protection - Providing feedback and information to department Managers on stock issues, quality issues & customer...

  8. Customer Service

    Worcester, Worcester | £7.00/hour | From CV-Library

    A rare opportunity to join a friendly team based at their UK head office. This well established European brand are looking for a hands-on Customer Service Advisor who is accurate and efficient and... enjoys speaking with people over the phone Your day to day duties will involve speaking with people UK wide, promoting the companies products to existing and new customers. The role boasts a modern working environment, friendly and welcoming colleagues and working hours are Monday - Friday 08.30am - 5.30pm with an hour for lunch. As well as the opportunity to join this established business you will benefit from: - The opportunity to secure a permanent contract - Friendly, sociable team environment - Hands-on, approachable management structure - Career progression - Free...

  9. Complaints Coordinator / Customer Service

    Tewkesbury | £22,000 per annum | From networx Ltd

    Complaints Coordinator / Customer Service Tewkesbury £22,000 per annum Permanent, full-time (37 hours per week) Are you passionate about customer service, do you strive to achieve... and providing services to over 5,000 customers across Gloucestershire. As a Complaints Coordinator, you will be the principal point of contact in relation to complaints from customers and stakeholders; you will liaise closely with service managers to ensure responses are thorough and are sent within timescales. You will help embed a culture of learning from complaints by supporting service leads to ... with customers will be considered. Closing date: Sunday 14th February 2016 Interview date: Monday 22nd February 2016 ...

  10. Customer Service

    Gloucester | £15000 - £17000/annum | From Pertemps Industrial

    I am recruiting for one of my clients based in Gloucester who have a number of vacancies for Customer Advisors. Strong customer service experience is key, so it doesn't matter if this has been... gained in person through retail work or on the phone, as long as you are comfortable with telephone work. The Customer Service Advisor will handle a wide range of telephone enquiries from customers and Affinity partners: - To accurately handle new business, renewal enquiries and quotations - To convert new business and renewal quotations - To handle complaints To be considered for this role you will need a minimum of 4 GCSE's (Grade C or above) with strong verbal communication skills To apply please submit your CV ASAP for consideration ...

  11. Customer Service Team Leader

    Gloucester | £23k - £25k pa + holiday, life insurance, pension | From Omega Resource Group Ltd

    Accountable for : Weekly resource planning Delivery of SLA's Delivery of KPI's for the sales co-ordination, query resolution and key account co-ordination teams Liaise with the... finance and warehouse teams to investigate quality issues,customer account problems and customer complaints. Plan and implement structured and ad-hoc training needs for individuals Motivate your team to deliver Day to day management of the team members , including recruitment and on boarding of new team members. Record keeping Key activities: Hold weekly team meetings 121's ... and innovations Pipeline management Manage the on boarding of new customers Overseeing holiday requests , maintaining attendance records, managing team training , induction and progress review...

  12. Customer Service Administrator

    Worcester | £14000 - £16000/annum | From CV-Library

    An expanding and successful company require a bright and proactive customer service administrator who enjoys a fast-paced team environment. Duties of the Customer Service Administrator will... include the following: • Building relationships with external and internal contacts • Taking a high volume of inbound calls • Maintaining, entering and updating customer information • Setting up and creating new accounts Must be able to deliver a high level of customer service and have some administrative experience and familiar MS Word and Excel. Minimum 5 GCSE/’O’ Level equivalent including English and Maths. This position would suit an individual with excellent organisational and administration skills who is looking to commit and develop within...

  13. Customer Service Administrator

    Stonehouse | £17000/annum | From Acorn Recruitment

    Customer Service - Sales Administration (Manufacturing) A customer service / sales administrator is required to work within the Stonehouse area of Gloucestershire to provide support to our... clients busy expanding sales force. Key responsibilities: · Customer enquiries - assisting customers via the telephone, fax and email · Internal sales - building relationships with existing clients over the telephone · Sales order processing - inputting customer orders onto the inhouse system · Liaising with customers over the telephone to meet their needs · General office administration and providing support to other team members You must have the following: * Previous experience of working within a customer focused environment * Excellent communication...

  14. Customer Service Administrator

    Gloucester | £8.00/hour | From CV-Library

    We are seeking a customer service administrator to join an existing customer service team. Job Responsibilities: * General administration * handling initial calls to the team from customers or... internal departmental contacts * managing written correspondence from customers into the office Skills Required: * must have previous customer care and administration experience within an office environment Personal Attributes: * Ability to work confidently with all levels of staff in various departments * confident in problem solving and managing difficult conversations Full time position working Monday to Friday - 37.hours The Role is paying £8.00 per hour. Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal...

  15. Customer Service Co-ordinator

    Tewkesbury | £5000/week | From CV-Library

    Are you looking for a new and exciting challenge? Do you enjoy dealing with people and providing a high level of customer service? Do you possess excellent attention to detail and a high level... responsibilities will be to provide quotations, process orders and liaise with trade customer's regarding technical/sales queries, orders, deliveries and after sales service. Key Tasks required by you are as follows: *Act as the first point of contact for customers and provide a high level of customer service at all times *Professionally deal with product, price, order progression and literature requests *Produce basic quotations where possible *Act as the 1st line of technical assistance to all customers *Communicate with customers via phone, fax, email and other media...

  16. Customer Service Advisor

    Pershore | £15000 - £16000/annum | From CV-Library

    Do you thrive on working under pressure? Are you an excellent communicator? Do you love talking to people? Then this could be the role for you…. Our client is looking to recruit a Customer... Service Advisor to join their team. You need demonstrate excellent customer service and IT skills. You will manage your own set of customers and be a key point of contact. This will involve answering telephone and email queries as well as invoicing. Full training will be provided. You need to demonstrate flexibility as overtime may be required. If you are looking for a new challenge then contact Adecco today! The Adecco Group UK & Ireland is an equal opportunities employer and positively encourages applications from all eligible candidates regardless of sex, race, disability, age...

  17. Customer Service Administrator

    Cheltenham | £16000/annum | From GB Solutions

    Customer Service / Administrator - Cheltenham Salary up to £16,000 Working Hours - Monday-Friday - 8.30am – 5.30pm Are you a strong team player who has excellent organisational... are looking for you to join a family run company based on outskirts of Cheltenham. We are looking for an experienced Customer Service Administrator to join a growing business and work alongside the Managing Director. Responsibilities:- * Accurate entry of information and CRM management * Liaising with agents, suppliers, customers on a regular basis * Entering invoice details, generating job sheets * Answer inbound customer calls * Book appointments / daily schedules for engineers * Regular contact with engineers * Receive, manage and process day to day requirements and enquires...

  18. Customer Service Administrator

    Pershore | £7.25/hour | From CV-Library

    We are looking to recruit an experienced Customer Service Assistant to join company based in Pershore. The role will be responsible for your own client base. You will take orders , liaise with... internal company departments, and raise invoices. The role is varied and we are looking for a candidate with excellent communication skills, confident and friendly and good IT knowledge. Full training will be given in the companies bespoke software package. The hours of work will be Monday - Friday 8am -5pm or 10am -7pm . This is a temp to perm vacancy and a permanent contract will be offered after completion of 3 month probationary period. Suitable candidates must have previous experience in customers services . There is no minimum qualification. Immediate start available. To apply for...