1st Line Support Engineer - Newport - up to £20,000 pa
Candidate Key words - Windows, Service desk, Analyst, Help desk, 1st line, Engineer, Customer, Support, Software, Hardware, Server,... Technical, ITIL, SLA,
The position of 1st Line Support Engineer is a key role in the support of the solution to the customer. The company is embarking on a significant new initiative and is seeking a highly motivated candidate to provide support. Ensuring customers issues are understood, logged and resolved to a high and professional standard. Taking full responsibility for calls taking and escalating queries were necessary to ensure a swift response. Full training and development will be provided.
- Provide Desktop & Application Support. Connecting, setting up...