Technical Support Engineer
Salary: Competitive + Benefits + Share Options
ResponseTap is the market leader in voice-centric marketing technology. We originally traded in... of clients globally, collecting web, phone-call and e-commerce data.
Due to continuing business growth and success we now have a fantastic opportunity available for a Technical Support Engineer to join our team in Salford Quays, Manchester.
Technical Support Engineer key responsibilities:
Own, conduct and co-ordinate investigation of Incidents and Requests, and provide documentation, information, work-arounds and software, where appropriate, to resolve the Support Request.
Perform detailed and thorough investigations as required in order to identify whether the incident has a known condition...