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Call Centre Manager jobs in Stonehouse

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  1. Call Centre Sales Adviser

    Cheltenham | 18000.0000 | From Enjoy Recruitment Group Ltd

    We are seeking a Call Centre Sales Adviser to join our prestigious client within the insurance sector based in Cheltenham. The main purpose of the role is to provide appropriate advice with a strong......

  2. Workforce Contact Centre Planning Manager

    Cheltenham | 30000.0000 | From TWG Services Ltd

    PositionWorkforce Contact Centre Planning ManagerLocationMitcheldeanAbout The Warranty GroupThe Warranty Group is one of the world's premier global providers of warranty solutions and related... a Workforce Contact Centre Planning Manager! Job PurposeThe Work Force Contact Centre Planning Manager is the expert and focal point for planning strategy, processes, techniques and technology. Their work results in detailed plans used by teams across the Contact Centre to ensure that they have the right number of skilled associates on the right schedules to enable TWG to provide excellent customer ... affecting staffing and provide insights to the management team to forecast or predict impacts on service delivery.Work in collaboration with other managers to implement long term staff / skill plans and to...

  3. Contact Centre / Operations Manager

    Cheltenham | 40000.0000 | From Resource Management

    Operations Manager West Gloucestershire Salary: £40,000 - £50,000 depending on experience + annual bonus + benefits Our client is a leading global business operating in over 30 countries and... employs 1500+ people. Operating predominantly within Financial Services we have an excellent opportunity for a Contact Centre Manager / Operations Manager to join their office located just west of Gloucester. Within this role you will be responsible for the performance and development of a 50+ FTE administrative and customer services team, team leaders and team managers ensuring the delivery ... candidates who can demonstrate experience within a similar Operations Management role, ideally from within a Financial Services / Contact Centre environment. You will have a proven track record of leading...

  4. Contact Centre Team Manager - Outbound Team

    Malmesbury | 26000.0000 | From CCR Consulting & Recruitment

    CONTACT CENTRE TEAM MANAGER - (OUTBOUND/SALES TEAM) Salary: Up to £28,500 - Plus Bonus & Excellent Benefits Package Location: Swindon My client is a niche supplier of professional & regulated... services and has established a small outbound contact centre in Swindon, looking to appoint an Outbound Team Leader. The Team Manager is responsible for ensuring individual agents are performing against targets, reviewing their performance and coaching/training them, where required. The Team Manager will meet on a regular basis with their Manager both to provide feedback but also to receive instructions or actions and so they are responsible for keeping their agents informed of what is happening in the centre and anything that may impact on the agents. They will be able to lead by example...

  5. Contact Centre Team Manager - Outbound Sales

    Malmesbury | 25000.0000 | From CCR Consulting & Recruitment

    CONTACT CENTRE TEAM MANAGER - (OUTBOUND/SALES TEAM) Salary: Up to £28,500 - Plus Bonus & Excellent Benefits Package Location: Swindon My client is a niche supplier of professional & regulated... services and has established a small outbound contact centre in Swindon, looking to appoint an Outbound Team Leader. The Team Manager is responsible for ensuring individual agents are performing against targets, reviewing their performance and coaching/training them, where required. The Team Manager will meet on a regular basis with their Manager both to provide feedback but also to receive instructions or actions and so they are responsible for keeping their agents informed of what is happening in the centre and anything that may impact on the agents. They will be able to lead by example...

  6. Call Handler

    Stroud | 8.5000 | From Hays Specialist Recruitment Limited

    Long term call handler required 3 months+, Stroud, £8.50-9 per hour, start ASAP, previous experience required Your new companyAn exciting opportunity has arisen for call handler to join a highly... of working within one of the following environments: customer service, contact centre, call centre, call handling, telesales.What you'll get in returnYou will have an excellent opportunity to gain ... will be dealing with inbound calls, handling all enquiries. You will be responsible for accurately inputting all information on the system. You will need to liaise with colleagues to ensure that ... pay.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for...

  7. Contact Centre Roles

    Cheltenham | 16250.0000 | From Yolk Recruitment Ltd

    Our client is UK’s largest independently owned insurance intermediary, generating £3 billion of gross written premiums across its companies and employing nearly 4500 staff across a vast network of.... Experience of customer service, sales, retentions, complaints or renewals - ideally within a contact centre or financial services environment. Minimum of 5 GCSEs including Maths & English Grade C or above...

  8. Customer Support Advisor - Gloucester - NOT A CALL CENTER

    Gloucester | 18000.0000 | From Anderson Recruitment Ltd

    Due to company growth our client is now looking for a Customer Support Specialist to join their expanding team on a permanent basis. The client is looking for bright individuals with bags of... and encourage personal growth. The company offer full on the job training to ensure that you know the product inside out. You will work closely with both the Developers and Account managers to ensure you can complete your job to the highest possible standard. Job Role - Provide front line support call for customers - Become familiar with the terminology and process involved with the product - Deal with customers via, incoming telephone calls, support ticket, face-to-face, live-chat and any other means - Identifying the issue and working with the customer to solve efficiently and accurately...

  9. Data Centre engineer

    Gloucester | £12.40/hour | From CV-Library

    Technical Resources are currently recruiting for the following position: Job Role: Data Engineer Location: Gloucester Start Date: ASAP Duration: 3 months minimum Working Hours: 10hour... nights (4 on 4 off) RATE: £12.40ph Main Duties include: Patching and cabling in a data centre Data centre cabling Install, patching NO terminations Need to know excel spreadsheet, word Testing Understand fault finding Required Tooling: Own Standard Tools FULL PPE (Personal Protective Equipment) If you are interested in this role or can recommend anyone, please contact Dale Waters on (Apply online only) or via email at ...

  10. Change & Transformation Project Manager

    Cheltenham | 45000.0000 | From Contact Centre Partners

    Contact Centre Partners are delighted to be able to bring this brand new and exciting opportunity to the job market on behalf of one of our more interesting and up and coming clients. Due to a large... shift in customer expectations and the desire to move into far more diverse markets my client is looking for 3 Project Managers that will take hold of existing outlined projects and see them through ... ). To be successful you must of held a similar position as a Project Manager and have experience of not only influencing change of current practises but also leading through development of new initiatives. For full details please contact Avi George at Contact Centre Partners. ...

  11. Account Manager

    Tetbury | See Job Spec | From Inspired Thinking Group

    Do you love Print and Print Management? Do you also love Malmesbury and the Cotswolds? Let's be honest, we already know the answer is yes to both! Luckily, this means ITG has just the opportunity... for you! We're looking for an experienced Account Manager with the print knowledge to boot. With a client service attitude named litho; and a work ethic named digital print, you're ready to ... person for all of our client's print buying needs. As an Account Manager you wear many hats: first line client contact, print buying extraordinaire, production briefing wizard, and Account Director ... as the go-to person for print requirements * Completion of account specific management information and reporting Account Manager | Print Management | Store Development | Print | POS | Client...

  12. Home Manager

    Malmesbury | £40000 - £45000 per annum | From WHITE RECRUITMENT

    Registered Manager Location: Malmesbury Salary: £40,000 per annum Hours: Full Time An opportunity has become available for a Registered Nurse (RGN/RMN/RNLD) to become a Registered Manager at a... Entitlement * On-going Development Opportunities * A Positive Work Environment That Focuses On Person Centred Care * A Host of Benefits To Be Discussed At Interview If you would like to find out more...

  13. Contract Manager

    Gloucester | £25,000 per annum plus OTE bonus | From Staffline Group

    Staffline have an exciting new opportunity for a Contract Manager to join the team based in Bradley Stoke, Bristol. As a Contract Manager, you will be accountable for the day to day provision of... workers and management of Drivers, whilst ensuring a high level of professionalism and communication to both the customer and the temporary workforce. You will be required to work from 8am - 5pm Monday to Friday with on call support in the evenings and on weekends. The main areas of responsibility are: - Advertising, recruitment and managing pipeline to ensure fluctuations in client requirements are met - DVLA checks - Absence management - Achieving KPI's - Adhering to compliance procedures - Conducting weekly service review meetings with the client - Day to day management...

  14. Compliance Manager

    Cirencester | Competitive Salary Offered | From Cavendish Maine

    Job Title: Compliance Manager Location: Cirencester Sector: Financial Services Salary: Competitive Reference: LH/17809 The Company: Our client is a well-established financial... services practice who specialises within the wealth management sector. Due to a period of growth they are now looking to secure a Compliance Manager to be responsible for providing advice on client money and assets. There will be the opportunity to develop into broader areas of responsibility in due course but there is an initial focus on technical advice for CASS issues. Key Responsibilities ... suitable vacancies. If you do not want us to do this please call us on ************* In the meantime, we would like to thank you for your interest in Cavendish Maine. ...

  15. Kitchen Manager - Fromebridge Mill, Whitminster

    Gloucester | £26,000 | From Greene King

    Vacancy – Kitchen Manager The Business Average weekly turnover: £26,000 Split Wet/Food: 30/70 The Fromebridge Mill is a recently refurbished site boasting a Farmhouse Inn standard Carvery... of the past with the convenience of the present – a unique combination ensuring that every stay with us is different! With informal table service and beautiful settings, this is perfect for a manager who has...

  16. Project Manager

    Gloucester | £35k - £45k pa | From Consult Solutions

    Project Manager - Gloucester A well recognised multi-billion-pound turnover company with a great reputation are looking for a Project Manager to join the Property team of its business in based in... and safety legislation is enforced Daily Duties: The successful Project Manager will be delivering new build, refurbishments and extensions across this client's diverse property portfolio by liaising with internal and external stakeholders. Salary: £35,000 - £45,000 Start Date: ASAP Location: Gloucester This is a great opportunity for a talented Project Manager to join a company with a fantastic reputation. Apply online today with an up to date CV and Cover Note explaining why you would be a good fit for the job. Project Manager - Gloucester ...

  17. Stores Manager

    Stroud | £25000 - £30000 per annum | From Cheltenham

    Stores Manager required for a market leading engineering business based in the Stroud, Gloucestershire area. Salary: £25,000-£30,000 Description The Stores Manager will get the opportunity to... lead the busy warehouse operation within this well established and growing manufacturing company. As the Stores Manager You will report into the Operations Manager and directly manage a small team. Other responsibilities will include - Stock management - Keeping inventory accuracy - Utilising the WMS system to its full capacity - Developing your staff to an excellent level - Always ... - Inspirational and engaging team meetings The successful applicant for the Stores Manager vacancy will have the following skills and experiences: - Management of inventory / warehouse staff...

  18. Installations Manager

    Cheltenham | £25k - £30k pa + Bonus | From Meridian Business Support Limited

    Our client based in Cheltenham are looking for an Installation Manager to join their fast growing friendly team. As an installation Manager you will be responsible for: -Managing a team of 5......