We are currently recruiting for Claims Assistants to join both our Property and Motor Claims teams. These teams are responsible for being the first point of contact for customers seeking... to make a claim on their buildings, contents, possessions, travel or motor insurance.
The team work with customers to build a picture of the loss and the circumstances surrounding it, using this information to form an initial value judgement on the validity of the claim, and decide on an appropriate course of action.
The team pride themselves on providing a high level of customer service throughout the claims process and ensure we meet our aims of maximising customer retention, maximising the prompt settlement of genuine claims, and minimising fraud.
The Claims Assistant...