IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults...