Call Centre Advisor - Fleet Maintenance
Park Royal, London
I am currently recruiting for a Call Centre Advisor to join one of the largest providers of support services to the emergency... services sector who manage vehicles, equipment and facilities on behalf of the London Fire Brigade, Metropolitan Police Service, New Dimension, Highways Agency and Associated British Ports, managing vehicles, equipment, facilities and training.
- Carry out diligently, all specified administrative tasks according to Managed Service Centre procedures, e.g. data entry, warranty claims, order numbers etc
- Ensure that telephone calls are dealt with promptly and efficiently, ensuring that Call Targets and Quality Targets are met
- Ensure that new repair and maintenance...