IT Service Desk Lead - Helpdesk, IT Support, Windows, Hardware, Software, 1stline / 2ndline - Bournemouth - a senior member / team lead of the IT support team providing technical support a large... and specialist support teams.
The IT Helpdesk runs Monday to Friday with a slight flexibility in start and finish times on a rota basis to cover 7:30am to 6pm. Ideal applicants will have a relevant degree ... IT hardware and software knowledge
* Service Desk logging tools - Remedy, ServiceNow, etc
* ITIL experience (Foundation V3 certification also desirable)
* Remote desktop control tools
Also ... £25k (dependant on experience) is on offer as well as a good flexible benefits scheme.
To apply for this position, candidates must be eligible to live and work in the UK
IT Service Desk Team Lead...