Customer Service jobs

Customer Service role based in Basingstoke. Ideally looking for a Customer Service background in Financial Services. Ideally with a clear phone manner and is an excellent problem solver. You will be...

A proactive role for somebody ideally with a background in Retail/Sales or Banking. MUST have experience dealing with customers face to face as well as over the phone. Will need initiative... flexibility and very strong admin skills. Role will involve dealing with insurance brokers, the general public and existing customers. Good education background and the ability to deal with people at all levels essential. Will work a 5.5 day week (including Saturday mornings, usually three in four

Our Client, a Northwich based Contact centre are looking to recruit an experienced and highly professional customer services advisor to help sustain growth of the business. The successful... candidate will be responsible for answering inbound calls from existing clients and helping them resolve any issues that they may be having. The ideal candidate will have excellent oral, numerical and written skills and have previous experience of working within a Customer Services environment - ideally within a call centre. For more information or indeed to apply for this position please email your current CV to jobs@howardjames.co.uk

Customer Service/Account Manager Leigh, Lancashire £14, 000 Working in an inbound call centre this role involves dealing with members of the public regarding their accounts. You will be... understanding their needs and problems and resolving their concerns in a satisfactory manner It is essential that you understand the need to provide sound advice and guidance to all customers on the conduct of their account and aim to provide solutions at all times. If you are dedicated to providing a good customer service, working in a targeted environment around KPI's and enjoy working in a team environment this role is for you! Please send your cv to to apply now! Search Consultancy is acting as an employment agency Req101855/AGY

CUSTOMER SERVICE REPRESENTATIVE ACT AS MAIN INTERFACE FOR THE CUSTOMER AND SALES DURING ORDER TREATMENT PROCESS LIAISON WITH THE OPERATIONS IN TERMS OF ALL ASPECTS OF THE BUSINESS AS USUAL CUSTOMER... RELATIONSHIPS REPORTING AND CUSTOMER SATISFACTION RECORD MANAGEMENT QUALITY MANAGEMENT OWNER OF THE ORDERS DURING THE COMPLETE PROCESS FROM SALE AGREEMENT TO DEL LIVERY OF INVOICE

Customer Services role based in Basingstoke. Ideally looking for a strong Customer Service Administration background with a clear phone manner and an excellent problem solver. You will ideally have...

Customer Service Advisor / Witham / £16,000 + OTE £20,000 Our client is currently looking to recruit an experienced customer service advisor to join their busy team. Duties include..., and telesales . Provide pro-active care to key accounts, monitor their orders and ensure regular customer contact . Manage customer concerns and complaints to minimise the effect on the customer and company . Make realistic customer commitments, follow through each transaction to full completion and keep the customer and other internal departments informed at all times . Operate effectively within current ... companies . Maintain accurate customer records and participate in regular housekeeping as required . Participate in team briefings and communicate with team leader and other team members to address

Reporting to the Sales and Marketing Manager, the role is to provide and maintain high levels of customer service and to ensure that regular contact with customers is made so as to build... Discipline Code & Staff Handbook ? Respond to all inbound customer phone calls ? Process customer quotes and orders ? Ensure that purchase orders are processed and that confirmed delivery dates are ... ? Discuss weekly targets and KPIs with Manager In addition to the above the successful candidate with also be required to: ? Deal with all customer orders, quotes, queries and returns ? When processing orders, check customer history for items not purchased recently and try to increase sales ? Offer alternative products if preferred item is out of stock ? Monitor back orders at the beginning

This is a great opportunity if you can show us that you have some exposure to customer service and can drive and have use of a car for work Working within this small very close knit team, you will... be talking to customers and ascertaining their needs. This is an office environment where the phone is very busy and that’s good because it means that you have lots of customers. There will be the opportunity for you to research your customers’ needs and this will be via tools within the office or internet search. You will also process service calls and research and negotiate prices. This is a big liaison role and we are looking for a self motivated, versatile and presentable candidate. So are you a real team player who is happy to learn and develop? If so let’s see

CUSTOMER SERVICE A successful company based in Chippenham requires an experienced Customer Service person General • Answering all incoming telephone calls and taking messages / transferring... as necessary • Greeting visitors and taking deliveries • Organising of Couriers as and when necessary • General office duties, including filing, faxing, photocopying, franking and posting of all outgoing mail etc Sales Support • Logging sales enquiries and setting up files for all quotations and correspondence • Preparation of quotations • Emailing and Faxing Quotations • Checking lead-times for customer orders, prior to order placement • Logging of Purchase Orders ensuring correct prices are recorded • Typing of Purchase Orders for sign off

Their three main functions are Reception, Telephone Answering & Conferencing. Main responsibilities: Assisting in running the centre on a day to day business Reception Telephone...

Dealing with general day-to-day customer queries, complaints and requests. Good communication and organisational skills. Understanding of Microsoft word, excel. Experience in Customer service...

An excellent opportunity has arisen for a number of experienced, customer focused individuals to join a highly renowned inbound Call Centre based on the outskirts of Nottingham. Due to... companies continued success and the vast expansion of major accounts we are seeking highly motivated and enthusiastic Customer Associates / Customer Service Advisors to join the existing customer service and sales support team. The Role As Customer Associate / Customer Service Advisor you will build customer relationships, predominantly via inbound telephone interaction, ensuring that each call provides customers with all of the information that they require to make the most of the service provided, promoting and cross selling relevant company products to maximise customer satisfaction

The Company Based in Shrewsbury, we are a privately owned leading provider of commercial waste management services. We have over 1000 commercial clients throughout the UK including major blue chip... and PLC companies. Our clients are demanding and we strive to provide the highest levels of service within our industry. You will be expected to work hard, however, you will enjoy the benefits of a fun and relaxed office environment. Customer Service Assistant An exciting and varied customer focused role within a friendly and relaxed department. You will spend much of your day talking to a diverse range of clients and subcontractors on the telephone, receiving and placing orders. Using the knowledge and experience you will gain, you will provide solutions to client needs and resolve queries

North West Leading Employer State of the art Training A Future Career An exciting opportunity has arisen to work for one of the UK’s leading financial organisations.  This company is... split into 7 brands and between them these companies offer a wide range of competitive products to their customers. Job Description The role of Customer Advisor is based in the Salford Quays contact centre. Work will involve taking calls from existing Bank Account Holders regarding a large range of queries and questions. You will offer outstanding Customer Service over the phones, whatever their needs may be, you’ll be helping them to find what they are looking for. Person Specification In order to succeed in the role of Customer Advisor you will need to be: Highly