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Call Centre Customer Service jobs in Belfast

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  1. Customer Service - Call Centre Based

    Belfast | £14,000 - £18,000 + Bonus' | From Red Dot

    Red Dot Recruitment are delighted to be recruiting for several full time Customer Service Inbound and Outbound jobs on behalf of our global clients. What you will be doing: As the first... customers as required and looking for potential sales opportunities in order to meet your daily targets. Location: The successful candidate will be based at one of our client contact centres in Belfast. Job Purpose: To handle incoming and/or outgoing calls to customers, answering queries and resolving in line with your training. Identify suitable sales opportunities to upsell or cross ... ensure that the customer experience is always the best it can be. Maintain accurate information on the client`s systems. Work to daily targets (e.g. call times, KPIs, sales targets) Escalate...

  2. Call Centre Advisor : NIGHTSHIFTS

    Belfast | 16000.0000 | From Red Dot Recruitment

    Call Centre Advisor - NIGHTSHIFTS Immediate start £7.95 p/h + uncapped commission OTE commission of £100 per week Previous sales or customer service experience required If you are an... enthusiastic and professional individual looking for a new challenge in a fast-paced environment and are able to achieve set targets as well as always putting the customer first, then this could be the right role for you! We're looking for up to 20 new call centre staff to join an existing team in Belfast. You'll be the responsible for making calls to existing cusotmers in America. Your role will involve: Making outbound calls to existing American customers to promote their services Handling Inbound calls from potential and existing customers Working in a fast paced environment...

  3. Call Centre Advisors Belfast - Nightshift 16k

    Belfast | 16000.0000 | From Recruitment Direct

    Our client based near George Best's Belfast City Airport require Call Centre advisors for an evening/night shift. Location east belfast Immediate starts available Permanent job Duties making... outbound calls to existing customers in the American Market Basic Salary: £16,000 plus (Bonus Potential) Campaign Hours: Shifts. 4 days working 4 days off. Mon - Friday 6pm - 4am Saturday 2pm - 12pm (only 2 weekends required within the 6 week shift pattern) 6 week shift pattern . Training 5 days 10am -6pm training Recruitment Direct are acting as an employment agency and offer a free and confidential service to all candidates ...

  4. B2B Call Centre Sales Executive

    Belfast | 18000.0000 | From Recruitment Direct

    Our client a call centre based in East Belfast require B2B Sales Advisors to sell Business to Business for a mobile phone network. Permanent job Working hours - Mon- Thurs 9am-6pm/ Friday... 9am-1pm Free Carparking onsite Salary - £18,000 plus excellent bonus potential. Training - 10 days training Cr iteria - Minimum 6mths B2B experience required Significant experience within an outbound contact centre Evidence of working within a target driven environment and successfully meeting targets Please upload a copy of your cv by clickking on the apply button and a consultant will give you a call back if you meet the minimum criteria. Recruitment Direct are acting as an employment agency and offer a free and confidential service to all candidates ...

  5. Call Centre/Customer Support - Banking/Financial

    Belfast | £16,087 per year | From First Source Solutions

    Customer Support Advisor – Banking/Financial Firstsource are looking to hire Customer Support Advisors to join our exciting team located at Danesfort, Belfast. As Firstsource employees..., you`ll qualify for our great bonus scheme and incentives throughout the year. Your Role Your role will be to provide an excellent customer experience for all customers with our banking clients. You will help customers with queries while making sure they feel like the number one priority and are fully informed about the options and services available to them. What we’re looking for Minimum 6 months customer service experience Friendly personality, shows confidence and pride in delivering excellent service Conscientious and reliable individual who is self-motivated...

  6. Inbound Call Centre Advisors - West Belfast - immediate starts

    Belfast | 14000.0000 | From Recruitment Direct

    We are currently recruiting inbound call centre sales advisors for a call centre in west belfast. January and February intakes The role will involve answering inbound calls from customers on... weekends in every month is required for inbound positions. Criteria: To be considered for this position you must have a minimum of 6 months customer service /sales experience ideally from a Call Centre, retail , telesales , Customer Service , senior hospitality or insurance background. Please apply online by clicking on the apply button below. One of our consultants will be in touch if you meet the minimum criteria as outlined above. . Recruitment Direct is acting as an employment agency and offer a free and confidential service to all candidates. ...

  7. Call Centre Agent

    Holywood, County Down | £14500 Per Annum | From Red Dot

    Call Centre Agent What is on offer: Salary: 14,500 - 18,000 basic salary depending on role and experience. Bonus: All roles have significant bonus potential. Benefits: ... targets. Location: The successful candidate will be based at one of our client contact centres in Belfast. Job Purpose: To handle incoming and/or outgoing calls to customers, answering ... of working in a contact centre environment is desirable, but experience of dealing with customers (e.g. retail or hospitality, etc) would also be applicable. Excellent telephone manner and/or experience ... needs whilst delivering exceptional service. For a further discussion on the roles available and how your experience may match these, select APPLY NOW and we will call you back today. We have...

  8. Customer Service Advisor

    Bangor | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor Location - Bangor Contract - Permanent Salary - Up to £15,500 per annum Hours - 37.5 Shifts - 5/7 days between 8am - 8pm Monday - Friday and 9am - 5.30pm, Saturday... of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions ... of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance...

  9. Customer Service Advisor

    Bangor | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor Location - Bangor Contract - Permanent Salary - Up to £15,500 per annum Hours - 37.5 Shifts - Monday 12pm - 9pm, Tuesday - Thursday 12pm - 8.30pm, and Friday... customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been ... questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s...

  10. Customer Service Advisor

    Bangor | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor Location - Bangor Salary- Up to £15,500 per annum Employment type- Permanent Hours -37.5 Shifts- Monday - Friday 8am-8pm, Saturday and Sunday 9am-5.30pm Training- 5... a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service ... a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll...

  11. Customer Service Officer

    Bangor | 0.0000 | From HSBC

    Customer Service Officer , Business Banking Some careers prize diversity more than others. If you're looking for a career where you will be respected as an individual and valued for the... of Customer Service Officer In this role, you will: Work collaboratively with the others to ensure that referral processes for walk-in customers are robust Ensure all customer needs are met ... Specialist To be successful in this role you should meet the following requirements: Demonstrate previous experience in providing customer service excellence Experience within Banking Experience ... offers opportunities, support and rewards that will take you further. Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding...

  12. Customer Service Advisor

    Bangor | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor Location - Bangor Salary - Up to £15,500 per annum Contract- Permanent Hours - 40 Shifts- 5/7 days between 8am - 8pm Monday-Friday and 9am-4pm Saturday and Sunday.... of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to ... on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this...

  13. Customer Service Advisors - Bangor

    Bangor | 7.2000 | From Manpower

    Customer Service Advisors - Bangor Location: Bangor Ongoing Role with no end date Pay Rate: £7.20 per hour Customers are at the heart of BT's business and delivering outstanding customer... service is our number one priority. Do you have the ability to cope under pressure and still provide a first-rate customer experience? MANPOWER working with BT requires Customer Service Advisors to answer a combination of short length incoming calls; including 999 calls, which involves transferring to the appropriate emergency authority, Directory enquiry calls and operator services Call centre experience is not essential as full BT Training is provided to enable you to deliver our service to a very high standard; all you need to bring is the following: * A professional, can-do...

  14. Customer Service Advisor Select - Belfast

    Belfast | 15375.0000 | From Santander

    Customer Service Advisor - Premium Banking Select Select is a specialist area of Santander offering a dedicated service to our affluent customers. It is about providing personalised services and... special offers that are simple, personal and fair to our most high-value customers. That's why there's a dedicated team just a phone call away 24/7, as well as Select specialists in over 300 of our ... Providing exemplary customer service to our Select customers Listen to customers to identify and understand their current and future needs, and providing the right solution to meet those needs. Deepening customer relationships by providing a simple, seamless and efficient service whilst ensuring commercial opportunities are identified and referred Identifying and driving new ways to make...

  15. Inbound Customer Service Advisor

    Belfast | 9.3200 | From Bailey Employment Services

    Our client is looking for a number of Telephone Banking Advisors to join their well established site in Belfast. You will be the key first, and often only, point of contact for customer calls,... providing an excellent level of customer service that exceeds expectations and in doing so reduces the need to transfer calls. Putting each customer at the heart of everything you do by demonstrating a genuine interest in their current needs and future aspirations. Proactively seek opportunities to offer customers additional products and services that will develop and add further depth to their relationship with the bank. Applicants must have previous customer service experience, with the ability to work to targets and KPI's. Applicants should demonstrate they can put the customer first...

  16. Customer Service Advisor - Email

    Belfast | 15330.0000 | From Santander

    You like going further We'll make getting there half the fun As a Customer Service Advisor you'll be the first point of email or social media contact for our customers, and that will involve a lot... banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to join us at our bright, modern building in Belfast. As a Customer Service Advisor your skills and qualifications will include Excellent written and communication skills A high level of motivation Previous experience in a customer service role A flexible approach Strong team working skills As you'll be working in a regulated environment, a high level of numeracy and computer literacy are also essential. As a Customer Service Advisor your main responsibilities will involve...

  17. Customer Service Advisor - Part Time

    Bangor | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor - Part Time Location - Bangor Contract - Permanent Salary - Up to £15,500 per annum pro rata Hours - 23.5 Shifts - Part time morning and evening shifts available....? Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35 ... business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience...

  18. Swedish Speaking eCommerce Advisors - Customer Service

    Belfast | 16598.0000 | From Recruitment Direct

    Swedish Speaking eCommerce Advisors Belfast £16598 Basic, OTE £18998 + relocation This client is an leading name is ecommerce and online payments. As part of a multicultural and multilingual... a friendly, helpful and resourceful manner. Responsibilities: High level of professionalism and customer service skills Responsible for resolving customer queries via email and telephone. Maintain and promote a positive attitude whilst meeting productivity goals. Maintain high confidentiality at all times. Essential Criteria: Fluency in written and spoken English & Swedish. 6 customer service experience this does not have to be call centre ie restaurant, shop experience will be considered. Proficiency with MS Office, internet, strong working knowledge of PC based internet and software...

  19. Part Time Customer Service, Bank Assistant - M&S Bank, Bangor

    Bangor | 0.0000 | From M&S Bank

    Part Time Customer Service / Bank Assistant - M&S Bank - Bangor, County Down, Belfast Competitive salary and benefits package. At M&S Bank, we're enhancing life every day for our customers, and... we're currently looking for dedicated service professionals to make it happen. This isn't your average customer service role - we'll look to you to show a genuine passion for excellence in everything you do. That means building real relationships with our customers and only delivering the products and services that are truly tailored to their ambitions. In return, you can expect plenty ... service quality rather than sales to provide expert banking advice and solutions that are right for our customers- every time Using your initiative to engage customers in other areas of the store to...

  20. Fluent German and/or Dutch Customer Service & Sales Advisor - Belfast

    Belfast | 14975.0000 | From Create Solutions Consulting Ltd

    A multinational client of ours is constantly growing and is in need for extra staffs to join their customer service and/or sales department in February. They are looking for individuals who are... fluent in German and/or Dutch where the individual can represent a global brand. The main responsibilities will be handling inbound and/or outbound phone calls from/to customers in regards. For the customer service role, the types of queries to features are providing product knowledge to account details to checking for availability to upgrade. As for the sales roles, this will entail with ... great communication skills in English. Good computer/IT skills. Have a minimum of six months experiences in customer service and/or sales environment. The client’s office is based in the city...