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Call Centre Customer Service jobs in Belfast

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  1. Inbound Call Centre Advisors - Belfast

    Belfast | £13,500 - £14,500 plus commission | From Recruitment Direct Limited

    Recruitment Direct is a leading Call Centre and Multilingual Recruitment Agency. We are currently recruiting Call Centre/ Mobile phone Advisors for our client a state of the art call centre which... Monday to Sunday. shift pattern 8 am - 4pm, 10 am - 6 pm and 12 pm to 8 pm . NO STUDENTS Criteria: To be considered for this position you must have a minimum of 3 months sales or customer service experience ideally from a Call Centre, retail , telesales , Customer Service , senior hospitality or insurance background. Please apply online by clicking on the apply button below. One of our ... . No cold calling Basic salary £13,500 - £14,500 plus commission 18k OTE Full time permanent position. Our client has a management academy so career prospects are excellent within this call centre...

  2. Mobile Phone Call Centre Advisors - Belfast

    Belfast | 14000 plus commission | From Recruitment Direct Limited

    Recruitment Direct is a leading Call Centre and Multilingual Recruitment Agency. We are currently recruiting Call Centre/ Mobile phone Sales Advisors for our client a state of the art call centre... OTE NO STUDENTS Criteria: To be considered for this position you must have a minimum of 3 - 6 months sales or customer service experience ideally from a Call Centre, retail , telesales , Customer ... based in both East and West Belfast. Both inbound and outbound call centre advisors are required urgently for both sites. All outbound positions are fulltime (38.5hrs) and permanent with a starting ... . Our client has a management academy so career prospects are excellent within this call centre. They also offer free car parking and many other benefits. 1 -2 weeks of training will be provided...

  3. Inbound call centre Heroes

    Belfast | - £14k | From CV-Library

    My client believes that customer service and sales advisors are the heroes and are looking for driven sales and telesales people with a focus on customer service, to make a difference working for a... excellent customer service is provided on every call To be successful in this role, you will have: Strong sales focus with the ability to act as a true advisor to your customer Inbound and/or Outbound ... well-established and award winning organisation. As an Inbound Sales Agent, you will recommend packages and products to customers by understanding their requirements, matching their needs and providing solutions, with the ultimate aim of providing the best customer experience. This is an exciting opportunity for a passionate, target driven individual to join a growing and successful team...

  4. Customer Service Advisor

    Belfast | £15330 pa | From Santander

    NA You like going further. We'll make getting there half the fun. At Santander, we need to meet the needs of our customers in an ever-changing world. That's why the Digital team is a... rapidly growing presence, influencing the whole bank and leading customer experience transformation. As a Digital Banking Customer Service Advisor you'll be the first point of telephone ... customer-friendly advice. So there's never been a better time to join us at our bright, modern building in Belfast. As a Customer Service Advisor your skills and qualifications will include: - Excellent listening and communication skills - A high level of motivation - Previous experience in a customer service role - A flexible approach - Strong team working skills - A keen interest...

  5. Call Centre Advisor - Part Time

    Belfast | £6.70 - £10/hour | From CV-Library

    Call Centre Advisor – Part Time We are looking for confident customer advisors and call centre advisors to join one of the most successful outsourcing companies in the world. • Do... relationships • Exceptional communication skills • Strong listening skills • Upselling experience • Computer literate • Customer service/call centre experience As a Customer Advisor / Call Centre Advisor you will get: • 28 days holiday per year • Company Incentives and team building days out • On-going coaching and genuine opportunities to ... you thrive in a customer focused environment? • Are you looking for a fun and rewarding company to work for? • Are you driven by providing an exceptional customer experience? &bull...

  6. Customer Service Advisor - Select

    Belfast | £15375 pa | From Santander

    Santander Select Santander Select is a differentiated service available to our premium customers. Select customers have a dedicated service available to them to fulfil their needs from day to day... queries to discussing potential savings options. As a Select Customer Service Advisor, you will develop and build long-term loyal relationships with your Select customers. You will be the main point ... ready to help you progress. As a Select Advisor your main responsibilities will be - Providing exemplary customer service to our Select customers - Deepening customer relationships by providing ... , to provide authoritative advice and insight to customers and colleagues What we will be looking for in you - A track record of building solid customer relationships within a customer service...

  7. Customer services assistant

    Antrim | £15300/annum Benefits | From CV-Library

    Your new company This is a well known and well respected company in Antrim with a great reputation and a market leader in what it offers their customers. Your new role This is a telephony based... customer services role and requires someone with exceptional customer services skills. You will be confident in dealing with complaints, assisting in enquires in a timely and efficient manor. What you'll need to succeed Previous call centre experience is essential for this role and Maths and English at Grade C and above. What you'll get in return A permanent salary of £15,230 plus benefits is available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but...

  8. Dutch Customer Service Agent

    Belfast | £15500/annum | From CV-Library

    Our client in Belfast is currently looking to recruit an experienced Dutch speaking customer service advisor to join their growing business. This is not a call centre job , this is a fantastic... offers opportunities for bonus. The job will be customer service orientated and it you will be responsible for dealing with clients on the telephone and also via email. The right applicant for this job will be passionate about providing a first class service to all clients. Responsibilities: * Ensure all sales orders are accurately processed on day of receipt * Follow up and reply to all ... needed) * Process all service credits accurately and on day of receipt * Screen and filter technical calls on behalf of product and service departments * Manage and control SNN process providing report...

  9. Dutch Customer Service Agent

    Belfast | £1550 - £15500/annum | From CV-Library

    Our client in Belfast is currently looking to recruit an experienced Dutch speaking customer service advisor to join their growing business. This is not a call centre job , this is a fantastic... opportunity to join a growing company with excellent training opportunities and career prospects on offer. You will receive a competitive remuneration package. The job will be customer service orientated and it you will be responsible for dealing with clients on the telephone and email. The right applicant for this job will be passionate about providing a first class service to all clients ... * Screen and filter technical calls on behalf of product and service departments * Manage and control SNN process providing report and information when required * Check and send processed SAP invoices to...

  10. Customer Services Operator

    Belfast | £8.00 - £9/annum | From CV-Library

    Ensuring calls are dealt with in accordance with company / client procedures Utilising customer service, IT, communication, and problem-solving skills Making decisions quickly Being... customer service Being resilient with an extremely calm demeanour SIA Accreditation 24 hours a day 365 days a year 7 days a week please contact Jim Morrison on (Apply online only) if ... sympathetic & sensitive to varying situations Working under pressure Taking ownership of incidents and seeing them through to resolution Ensuring all telephone calls are dealt with professionally and Maintaining accurate records Logging all calls are logged Storing data stored to enable reports to be generated for analysis by Management Dealing with incidents & emergencies...

  11. Customer Services professional

    Newtownabbey | £19000 - £21500/annum 10% bonus | From CV-Library

    This is an exciting and challenging opportunity to work in a dynamic and fun customer focused team.You will be passionate and have drive to ensure excellent standards and maintain high customer... satisfaction. Key Responsibilities / Relationships * Build extensive product knowledge * Take accountability and ownership of workload * Deliver excellent customer service to all customers. * Provide accurate information in all aspects of product offerings and services. * Channel customer feedback to the relevant areas of the business. * Continuous review of processes/procedures ... flexibility and adaptability to change. * Handling customer data in accordance with Data Protection Laws. Qualifications /Experience * Customer Service Professional * Educated to degree calibre or...

  12. Welsh Speaking Inbound Customer Service

    Belfast | £18000/annum Benefits Package | From CV-Library

    We are the UK's No. 1 business process outsourcing (BPO) and professional services company, at the leading edge of redefining and transforming services. We deliver back office administration and... front office customer contact services to private and public sector organisations across the UK and Ireland. We create and reshape services that both answer the needs of our clients and deliver ... and infrastructure. Capita PIP is currently looking for Welsh Speaking Inbound Customer Service Agents to join their expanding Customer Service Team on a full time permanent basis in Belfast ... Independent Payments (PIP) who are looking to place a new claim for PIP or are already receiving the Disability Living Allowance (DLA) and are at the point of renewing their benefit. Our Customer Service...

  13. Customer Service Advisors (Welsh Speaking) - Bangor

    Bangor | £7.20/hour | From CV-Library

    Customer Service Advisors (Welsh Speaking) - Bangor Part Time Exciting times, Exciting jobs Customers are at the heart of the business and delivering outstanding customer service is our... number one priority. Do you have the ability to cope under pressure and still provide a first-rate customer experience? We are looking for Customer Service Advisors to answer a combination of short length incoming calls including; Directory Enquiries, Operator Services and 999 calls, which involves transferring to the appropriate emergency authority. Call centre experience is not essential as full Training is provided to enable you to deliver our service to a very high standard; all you need to bring is the following; * An excellent telephone manner along with the ability to...

  14. Customer Support - Norwegian

    Belfast | 15808 | From Belfast

    DESCRIPTION In partnership with its client CPL is currently seeking a Norweigan speaking Customer Support Agent for our Belfast based client. Customer Support Agent - Belfast In partnership... with its client CPL is currently seeking a Norweigan speaking Customer Support Agent for our Belfast based client. MAIN DUTIES - Handling a large volume of inbound customer calls - Solve customer queries efficiently - Meet and exceed KPIs EXPERIENCE REQUIRED - 3 months experience in a customer facing role - Proficiency with Microsoft Office packages - Fluency in English and Norweigan SALARY - £15,808 Basic Salary HOURS OF WORK - 40 hours - Monday to Sunday 7.00am - 18.00pm. RELOCATION PACKAGE - Reimbursed travel costs - Accommodation on Arrival...

  15. Customer Support - Dutch

    Belfast | 15808 | From Belfast

    DESCRIPTION In partnership with its client CPL is currently seeking a Dutch speaking Customer Support Agent for our Belfast based client. Customer Support Agent - Belfast In partnership with... its client CPL is currently seeking a Dutch speaking Customer Support Agent for our Belfast based client. MAIN DUTIES - Handling a large volume of inbound customer calls - Solve customer queries efficiently - Meet and exceed KPIs EXPERIENCE REQUIRED - 3 months experience in a customer facing role - Proficiency with Microsoft Office packages - Fluency in English and Dutch SALARY - £15,808 Basic Salary HOURS OF WORK - 40 hours - Monday to Sunday 7.00am - 18.00pm. RELOCATION PACKAGE - Reimbursed travel costs - Accommodation on Arrival - Relocation Support ...

  16. Customer Support - Danish

    Belfast | 15808 | From Belfast

    DESCRIPTION In partnership with its client CPL is currently seeking a Danish speaking Customer Support Agent for our Belfast based client. Customer Support Agent - Belfast In partnership with... its client CPL is currently seeking a Danish speaking Customer Support Agent for our Belfast based client. MAIN DUTIES - Handling a large volume of inbound customer calls - Solve customer queries efficiently - Meet and exceed KPIs EXPERIENCE REQUIRED - 3 months experience in a customer facing role - Proficiency with Microsoft Office packages - Fluency in English and Danish SALARY - £15,808 Basic Salary HOURS OF WORK - 40 hours - Monday to Sunday 7.00am - 18.00pm. RELOCATION PACKAGE - Reimbursed travel costs - Accommodation on Arrival - Relocation Support ...

  17. Customer Services Advisor (full time Perm role)

    Newtownabbey | £19000 - £21500/annum + 10% bunus | From CV-Library

    Excellent opportunity for an experienced Customer Services Professional to take on a role within a prestigious award winning company, based in Newtownabbey This is an exciting and challenging... / Relationships * Build extensive product knowledge * Take accountability and ownership of workload * Deliver excellent customer service to all customers. * Provide accurate information in all aspects of product offerings and services. * Channel customer feedback to the relevant areas of the business. * Continuous review of processes/procedures - suggesting and implementing improvements ... . * Handling customer data in accordance with Data Protection Laws. Qualifications /Experience * Customer Service Professional * Educated to degree calibre or equivalent. * IT literate and system savvy...

  18. Fluent Dutch or German Sales/Customer Service Executive-Belfast

    Belfast | £14000 - £16500/annum | From CV-Library

    Our client is looking for additional staffs to represent a global brand for the Dutch and German market in the sales and customer service sector. Office is based in Belfast, Northern... Ireland. The role requires handling queries over the phone and emails in the German or Dutch language. Such as general queries to troubleshooting to sales queries. Requirements: • Fluency in written and spoken German or Dutch Good communication skills in English • Have at least six months of customer service or sales experience. • Good Microsoft Office, internet, strong working knowledge of PC based internet and software applications. The operational hours requires individuals to work 40 hours per week, on a rotational shift pattern. These positions are full...

  19. Fluent Norwegian/Danish/Swedish Customer Service/Sales Agent-Belfast

    Belfast | £15000 - £16500/annum | From CV-Library

    Our client is looking for additional staffs to represent a global brand for the Norwegian, Danish and Swedish market. Office is based in Belfast, Northern Ireland. The role requires handling... queries over the phone and emails in the Norwegian or Danish or Swedish language. Dealing with general queries about payment issues to troubleshooting to updating information in the system and sales queries. Requirements: • Fluency in written and spoken Norwegian or Swedish or Danish language Good communication skills in English • Have at least six months of customer service or sales experience. • Good Microsoft Office, internet, strong working knowledge of PC based internet and software applications. The operational hours requires individuals to work 40 hours per...

  20. Inbound Enquiry Centre Agent

    Belfast | £15000/annum | From CV-Library

    Capita PIP are currently looking for Inbound Enquiry Centre Agents to join their expanding Enquiry Centre Team on a full time permanent basis in Beflast. The Role: To provide a high quality... advice service by telephone to new and existing claimants of Personal Independent Payments (PIP) who are looking to place a new claim for PIP or are already receiving the Disability Living Allowance (DLA) and are at the point of renewing their benefit. Our Customer Service teams are responsible for resolving both simple and complex issues for a whole range of customers as well as completing ... of the PIP assessment service Key Skills and Experience: Essential Skills, Knowledge and Behaviours * Good Listening skills - able to understand customers problems; * Ability to question...