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Call Centre Customer Service jobs in Greenfield

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  1. Quality Coach (Call Centre)

    Birkenhead | £18k pa | From HR GO Recruitment

    HR GO are currently recruiting an experienced Quality Coach for our award winning Wirral based client. The main purpose of the role is to support the aims and objectives of the company by delivering... high quality customer service and support to clients and customers through the monitoring of, and improvement in, quality adherence and the customer experience. Responsibilities - To Support the operational and training team to conduct the required levels of email, social media, recorded and live call monitoring and coaching sessions. - To proactively drive continuous improvement in ... against quality objectives and targets, customer experience and compliance. - To identify training needs and plan learning and development activity. - To develop best practice among a range...

  2. Call Centre Agent

    Birkenhead | £6.77 - £7.20/hour | From CV-Library

    Call Centre Agent £6.77- £7.20 p/h Birkenhead I am currently recruiting for passionate call centre agents for an inbound customer service role based in Birkenhead close to local... town and city transport links. Based in one of the fastest growing call centres you will be representing a number of large retailers to ensure customers receive an exceptional service. Surrounded by friendly, likeminded people you will strive to provide the best service for all customers. Your main duties will involve dealing with customer enquiries and potentially taking complaints for one of their popular campaigns, therefore a good telephone manner and previous customer service experience is desired. You will be required to work Monday to Sunday, generally 5 days out of 7 on a rota...

  3. Call Centre Agent

    Birkenhead | | From CV-Library

    Part-time Call centre Agent £6.77- £7.20 p/h- Weekend only Birkenhead Are you passionate about customer service and strive to provide the best experience in a call centre... environment? If so, we are looking for you. My client based in central Birkenhead is looking to recruit passionate and driven inbound call centre agents to join their expanding team. Based in the modern call centre in central Birkenhead, your main duties will involve dealing with inbound calls from customers with a wide range of enquiries and potentially complaints therefore excellent written and verbal communication skills as well as a professional attitude and telephone manner is essential. You will be required to work weekends only between 8am and 8pm. The hourly rate of this role is...

  4. Call Centre Agent

    Birkenhead | | From CV-Library

    Part-time Call Centre Agent £6.77- £7.20 p/h- Weekend only Birkenhead Are you passionate about customer service and strive to provide the best experience? If so, we are looking... for you. My client based in central Birkenhead is looking to recruit passionate and driven inbound Call Centre Agents to join their expanding team. Based in the modern call centre in central Birkenhead, your main duties will involve dealing with inbound calls from customers with a wide range of enquiries and potentially complaints therefore excellent written and verbal communication skills as well as a professional attitude and telephone manner is essential. You will be required to work weekends only between 8am and 8pm. The hourly rate of this role is between £6.77 and £7.20...

  5. Experienced Call Centre staff

    Liverpool (Speke) | £7 - £7.5/hour | From CV-Library

    Looking for EXPERIENCED call centre staff to join one of our already well establised clients. You will be dealing with insurance claims and will be given leads to follow up. You must be able... to work between the hours of 10-6 Monday - Friday Ideal candidates will be confident on the phone, bubbly and have a good nature on the phone. Commission also awarded Please call or send CV for more information ...

  6. Customer Service Advisors

    Birkenhead | £6.77 - £7.20 p hour | From HR GO Recruitment

    50 x Inbound Customer Service Advisors required Award winning outsourced call centre based in Birkenhead Excellent on site facilities Easily accessible by public transport Immediate... start available (various start dates throughout the summer) Full training provided Duties will include: Handling inbound retail customer service enquiries Processing orders Managing customers on line accounts Sourcing products/replacement items on line Taking payments/processing refunds Candidates must have good computer skills and previous customer service experience £7.20p/h after 12weeks for all Candidates Call ************* now to arrange an interview or send your CV to ******************** ...

  7. Customer Services Adviser

    Chester | 15000 - £16000 + Bonus Scheme + 5 weeks holiday | From Adam Butler Limited

    Based on the outskirts of Chester, our client is an FCA authorised financial services organisation specialising in current accounts. They now have an exciting opportunity for a Customer Services... interview. If you have the skills, drive and motivation for this role, please apply today! Keywords: Customer Services, Contact Centre, Call Centre, Sales Support, Adviser. This vacancy is ... Adviser to join the team to assist in business growth. Working in a contact centre environment in attractive offices, the role is customer services and involves dealing with customer queries in relation to current accounts. Using your excellent customer service skills, you will play a key role within the contact centre. Person Specification The ideal candidates should have a CV that...

  8. Customer Service - Inbound

    Liverpool | Neg | From AMS Contingent

    MORE TH>N was launched in June 2001 bringing freshness and a new approach to the consumer financial services market. Customers tell us they want a modern, forward thinking financial brand but with... customers delivering the highest levels of customer service, expertly handling and resolving customer complaints along the way. - You will use your first class customer services skills to answer inbound telephone calls and process work, and provide guidance and support to others in the team to ensure consistent quality and service standards are met. - Advising on other insurance products available - no ... . What do I need to be successful in this role? - You will need to be a driven and motivated team player with a hardworking, 'can do' attitude and a passion for delivering brilliant customer service...

  9. Customer Service Officer

    Liverpool | Neg | From Capita Resourcing

    About Us Williams & Glyn is the new name in Personal, Private, Business and Commercial banking. Launching formally into the marketplace in 2017, we will be a UK bank, focused on driving change... and rewards that the journey will bring. The role We have an exciting opportunity to join a well-established and friendly team at the heart of our Liverpool contact centre, as a Customer Service Adviser. This is a full-time, permanent opportunity for customer focused individual who is looking for a long term career in a banking industry. We won't judge you on the number of calls you handle ... in the banking industry. We'll do this by putting the customer at the heart of everything we do, servicing the communities in which we reside with the level of professionalism and friendliness that...

  10. Customer Service Advisor

    Chester | Neg | From Recruitment Genius Ltd

    Full Time: Monday - Friday 09:00am - 17:30pm Part Time: Monday - Friday 17:30pm - 20:00pm; Saturday and/or Sunday 09:00am- 16:00pm Additional Package Info: Pension; Life Insurance; Eye Care... opportunities for Customer Service Advisor's to join their growing team. They offer a competitive salary, great benefits, fun work environment and best in class training, development and career opportunities. As their Customer Service Advisor they don't just invest in you, they will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to their customers. They are currently looking for a number of advisors to join several teams within their business - The first notification of loss reporting team, the recoveries team; the claims...

  11. Customer Service Assistant

    Denbigh | To be discussed | From NWN Media Limited

    We have a vacancy for an intrepid Customer Service Assistant Applicants must be able to demonstrate great communication skills and enjoy working in a busy retail sales and services... environment. Having nerves of steel, the ability to mind-read, possess an unflappable disposition and being a brilliant organizer will be considered a huge bonus. . and a sense of humour (essential). If you think that you have the stamina, enthusiasm and ability to fit into a small close-knit team then please call in or phone Rosie for more details on 01824 705800. Fineline Printing & Stationery Ltd, The Eagles, 32 Clwyd Street, RUTHIN, Denbighshire LL15 1HW ...

  12. Call Centre Manager - Travel Industry

    Deeside | - £25k-£30k | From Easy Web Recruitment

    My client is a well-established Travel company who specialise in tailor made dream holidays. We now have an opening for an experienced Call Centre Manager based just outside Chester tomanage the..., - Ensure high levels of customer service are provided by call centre teams at all times Essential Skills, Experience & Qualifications - Extensive operational management experience in a call centre ... business performance of the Call Centre. You will be responsible for maximising revenue generation through the sale of Air, Land and travel-related products. Location:Chester Salary:£25,000 - £30,000 - OTE £45,000 -£50,000 Key Responsibilities - Lead the call centre teams to maximise sales revenue - Coaching and developing call centre staff to ensure sales targets are met, and preferably...

  13. Call Centre Manager - Travel Industry

    Chester | - £25k | From CV-Library

    My client is a well-established Travel company who specialise in tailor made dream holidays. We now have an opening for an experienced Call Centre Manager based just outside Chester to manage the... volumes, - Ensure high levels of customer service are provided by call centre teams at all times Essential Skills, Experience & Qualifications - Extensive operational management experience in ... business performance of the Call Centre. You will be responsible for maximising revenue generation through the sale of Air, Land and travel-related products. Location: Chester Salary: £25,000 - £30,000 -  OTE £45,000 -£50,000 Key Responsibilities - Lead the call centre teams to maximise sales revenue - Coaching and developing call centre staff to ensure sales targets are met...

  14. Calling all Call Centre Team Leaders in Liverpool

    Liverpool | £0 - £21000/annum | From CV-Library

    Scottish Power - Team Managers - Wanted - Liverpool Are you focused to drive and motivate a team to achieve the very best goals? In short, we need someone to be there for our advisors to... opportunities to work for one of the UK's big 6 utility companies based in Kirby, Liverpool. Capita has an excellent relationship with Scottish Power and together we offer our customers the very best in customer service. All our shifts are permanent, working 37.5hrs - 5 days over 7, we don't have fixed shifts but offer a flexible working week that is focused on our business needs, with that in ... and dental plans, save as you earn schemes to mention a few. To apply you must possess previous - * Management experience * Contact centre experience We are looking for someone who will always...

  15. Customer Service Associate

    Liverpool | £10 - £11 p hour | From Barclays Temp

    An opportunity awaits you at Barclays. We're looking for responsible and methodical people to join us on a temporary basis as Customer Service Associates in Liverpool. We want to be the bank... enquiries) - Communicating outcomes to customers using approved call salutation and letter templates with discretion to adapt where appropriate As a Customer Service Associate, your skills will include: - Accuracy and attention to detail - The ability to communicate clearly and confidently on the phone with customers - previous telephony experience either in a call centre or customer ... of Customer Service Associates have an important part to play in retaining the loyalty of customers by investigating claims of mis-sold Packaged Bank Accounts - these are current accounts with added features...

  16. Junior Customer Services & Retail Assistant

    Liverpool | £250 - 500 per week | From Alpha Innova

    Junior Customer Services & Retail Assistant Full time roles in customer services and retail with leading retail promo company Alpha Innova. Our company helps promote and sell for big brands.... We are dedicated and professional in our customer services, but we love to have fun while we get the job done so an outgoing personalty is important! Our team environment is what drives our success. We are seeking applicants for Customer Service & Retail Assistant roles who are committed to delivering exceptional customer service and maintaining high standards in all that they do. If you're interested in career progression you should know we ONLY promote from within, and as we grow so does our need for team leaders, supervisors, event managers, campaign managers and recruiters so we...

  17. Customer Service Advisor

    Bootle | Neg | From Barclays Temp

    Community Banker/Customer Service Advisor Location: Bootle Hours: Full Time Monday- Friday 9am-5pm & Saturday 10am-2pm Make a real difference to your community. Help our customers get... resolving problems using your experience and judgment to manage customer expectations Our Values: All we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship ... ownership of our customer needs to provide the best experience at all times. Deepening customer relationships, we'll depend on you to help grow the business and strengthen the Barclays brand, purposes and values in the community, while working collaboratively with your colleagues to deliver on our vision to be the 'go-to' bank. This role is all about making the customers' lives much easier by...

  18. Team Leader - HR and L&D - Professional Services Centre

    Liverpool | Competitive | From Interserve PLC

    Job purpose Manage a team to deliver administration services for a specific business administration process in line with service level agreements (SLAs). Continuously improve processes, while... focused with the ability to take ownership of problems and ensure effective solutions; Working in a fast pace transactional environment with multiple sites (desirable); Strong customer service skills ... maintaining high quality and effective business administrative services. Support the strategy to enable rehabilitation across the Community Rehabilitation Companies (CRCs) to reduce reoffending through the Interchange Model. Responsibilities Demonstrate leadership and motivational skills to manage the HR & L&D Administration team to deliver an effective and efficient administration service...

  19. Customer Service Advisor - Part Time / Full Time

    Chester | £8.25 p hour | From Recruitment Genius Ltd

    Based in Chester, this business is the number one on-line Christian book and resource store. They have an exciting opportunity to join their Customer Service team in the role of Customer Service... and compassionate service and if you have the skills, knowledge, attitudes and behaviours then they would love to meet you. If you are passionate about customer service, possess great attention to detail and are able to make a positive impact, then this could be the role for you. They are looking for self driven individuals who can influence others and make great judgement calls whilst following company ... . - Experience in a customer service telephony role is desirable but not essential. - Commercial awareness is essential. - Comfortable with technology is essential. Main Responsibilities...

  20. Customer Service Advisor - Part Time / Full Time

    Chester | £8.25 per hour | From RECRUITMENT GENIUS

    Based in Chester, this business is the number one on-line Christian book and resource store. They have an exciting opportunity to join their Customer Service team in the role of Customer Service... and compassionate service and if you have the skills, knowledge, attitudes and behaviours then they would love to meet you. If you are passionate about customer service, possess great attention to detail and are able to make a positive impact, then this could be the role for you. They are looking for self driven individuals who can influence others and make great judgement calls whilst following company ... . - Experience in a customer service telephony role is desirable but not essential. - Commercial awareness is essential. - Comfortable with technology is essential. Main Responsibilities...