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Call Centre jobs in Runcorn

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  1. Weekend Call Centre Advisors

    Birkenhead | £6 - £77 pa + 7.20 | From HR GO Liverpool

    ****CALLING ALL TRAINEE WEEKEND WORKERS**** An excellent opportunity has risen to work for an award winning call centre based in Birkenhead. Due to ongoing growth and expansion we are looking for... basis. You will be expected to take customer service calls and respond to email queries. Duties will include: Handle customer enquiries both telephonically and by email - Office administration - Account administration on contracts - Basic fault finding skills - Manage and resolve customer complaints - Taking payments - Resolving billing issues - Taking calls regarding account suspension - Provide customers with product and service information - Identify and escalate priority issues - Follow up customer calls where necessary - Document all call information according to...

  2. Key Account Director Call Centre

    Stuttgart | £50512 - £60614.40 pa + Inclusive bonus +Benfits | From LOGICAL RECRUITMENT PARTNERS LTD

    We are looking for an experienced Account Director capable of managing multiple clients and teams. Our clients are active in various sectors from the travel industry to FMCG and financial services.... degree preferred - 5+ years experience in outsourced call centre management or customer service - Proven experience in maintaining and building client relationships - Proven experience managing customer service or sales teams - Excellent communication and motivational skills, ability to multitask and work independently - A proven track record in performance and achieving targets within a call centre environment - Excellent understanding of call centre practices, KPIs etc. - Good level of computer literacy (MS Word, MS PowerPoint, MS Excel, Call centre software) - Language skills in German...

  3. Inbound Call Centre - Collections - O2

    Runcorn | £14967 pa + Benefits | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for Collections Agents to... take inbound calls on behalf of O2 in a call centre environment at our Preston Brook site. This inbound call centre role is currently paying £14,371 per annum, rising to £14,967 after a six month ... verbal and written communication. This role will involve taking inbound calls from customers and taking payment against their outstanding debt. You'll need a confident, friendly telephone manner ... . Our Preston Brook site can be located just five minutes from Junction 11 on the M56. Preston Brook is a purpose built contact centre with a capacity of 1500 seats. It offers employees a free...

  4. Inbound Call Centre Advisor - Marks and Spencer

    Runcorn | £15385 pa + Benefits | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Inbound... Customer Service calls on behalf of Marks and Spencer at our Preston Brook site. This is a full time inbound role on a 37.5 hour fixed term contract basis which will run until 31st December ... whilst delivering excellent customer service at all times - Navigate multiple PC based in house systems during a call, allowing the candidate to update or amend customer orders, process payments ... 360 and Kinect. Our Preston Brook site can be located just five minutes from Junction 11 on the M56. Preston Brook is a purpose built contact centre with a capacity of 1500 seats. It offers...

  5. M&S Call Centre Advisor - £15,385 per annum!

    Runcorn | £15385 pa + Benefits | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... Service calls on behalf of Marks and Spencer at our Preston Brook site. This is a full time role on a 37.5 hour fixed term contract basis which will run until 31st December. Employees work five ... excellent customer service at all times - Navigate multiple PC based in house systems during a call, allowing the candidate to update or amend customer orders, process payments, complete customer ... . There's even an on-site gym you can use when you've finished work. Our Preston Brook site can be located just five minutes from Junction 11 on the M56. Preston Brook is a purpose built contact centre...

  6. Call Centre Agent

    Birkenhead | | From CV-Library

    My client based in central Birkenhead is looking to recruit INBOUND Call Centre Agents to join their expanding team. The role involves dealing with inbound calls (no sales or cold calling!) from... customers with a wide range of enquiries and complaints. You will be providing the best customer services to a wide range of different customers as a Call Centre Agent. The position is contact ... duties of a Customer Service Call Centre Agent are; * Dealing with inbound calls dealing with a variety of customer service related enquiries * Complaint handling and fielding calls to Escalated ... and providing professional customer service * Undertaking the duties of this role in accordance with the regulatory and scheme guidelines To be considered for the role of Customer Service Call Centre...

  7. Call Centre Agent

    Birkenhead | £6.77 - £7.20/hour | From CV-Library

    Call Centre Agent £6.77- £7.20 p/h Birkenhead I am currently recruiting for passionate call centre agents for an inbound customer service role based in Birkenhead close to local... town and city transport links. Based in one of the fastest growing call centres you will be representing a number of large retailers to ensure customers receive an exceptional service. Surrounded by friendly, likeminded people you will strive to provide the best service for all customers. Your main duties will involve dealing with customer enquiries and potentially taking complaints for one of their popular campaigns, therefore a good telephone manner and previous customer service experience is desired. You will be required to work Monday to Sunday, generally 5 days out of 7 on a rota...

  8. Call Centre Agent

    Birkenhead | £7.20 - £7.81/hour | From CV-Library

    Night Work- Call Centre Agent IMMEDIATE START! £7.20- £7.81 p/hour Birkenhead I am currently recruiting for passionate call centre agents for an inbound customer service... night role based in Birkenhead close to local town and city transport links. Based in one of the fastest growing call centres you will be representing a number of large retailers to ensure customers receive an exceptional service. Surrounded by friendly, likeminded people you will strive to provide the best service for all customers. Your main duties will involve dealing with customer enquiries and potentially taking complaints for one of their popular campaigns, therefore a good telephone manner and previous customer service experience is desired. You will be required to work on...

  9. Call Centre Agent

    Birkenhead | £6.77 - £7.20/hour | From CV-Library

    Call Centre Agent £6.77- £7.20 p/h Birkenhead I am currently recruiting for passionate call centre agents for an inbound customer service role based in Birkenhead close to local... town and city transport links. Based in one of the fastest growing call centres you will be representing a number of large retailers to ensure customers receive an exceptional service. Surrounded by friendly, likeminded people you will strive to provide the best service for all customers. Your main duties will involve dealing with customer enquiries and potentially taking complaints for one of their popular campaigns, therefore a good telephone manner and previous customer service experience is desired. You will be required to work Monday to Sunday, generally 5 days out of 7 on a rota...

  10. CALL CENTRE REPRESENTATIVE

    Liverpool | | From CV-Library

    Call Centre Representatives NEEDED for our continually growing business! NO EXPERIENCE REQUIRED for being a part of our exciting inbound/outbound call centre team. Role responsibilities: -...; *** ONE WEEK TRIAL FOR SUCCESSFUL APPLICANTS If you would like to be considered for the CALL CENTRE REPRESENTATIVE role please click ‘APPLY’ below This role may also suit people who ... Making outbound calls to customers renewing service plans - Dealing with enquiries regarding customers equipment - Upgrading service plans - Managing engineers call out diaries - Liaising with staff in relevant departments What we are looking for: - Applicants who are well spoken, have a positive attitude and great telephone manner - Enthusiastic people who enjoy...

  11. Part Time - Inbound Call Centre Advisor - Marks and Spencer

    Runcorn | £10256 pa + Benefits | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take inbound... Customer Service calls on behalf of Marks and Spencer at our Preston Brook site in a call centre environment. In this part time role, the shifts cover 4PM - 9PM Monday-Sunday. Current salary is ... excellent customer service at all times - Navigate multiple PC based in house systems during a call, allowing the candidate to update or amend customer orders, process payments, complete customer ... . Our Preston Brook site can be located just five minutes from Junction 11 on the M56. Preston Brook is a purpose built contact centre with a capacity of 1500 seats. It offers employees a free large car...

  12. Call Centre Executives

    Warrington | £290/week bonus , 28 days holiday | From CV-Library

    Our client starts a 2 year programme on a new contract and looking for people who want to work in a fast paced call centre environment. This is a TEMP TO PERM vacancy based in their offices in... Warrington town centre. Full training will be provided and an opportunity to earn 25k OTE. You will be working between the hours of 10.30am to 1900 Monday to Thursday and 9am to 17.30 pm on Fridays, NO WEEKENDS. Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion ...

  13. Call Centre Agent

    Speke, Liverpool | £14500 - £16500/annum Plus commission | From CV-Library

    My Client is looking for hard working, dedicated telephony agents who have experience in sales. Ideally this would be in a call centre environment although not compulsory to join our expanding... Liverpool contact centre. This is a great opportunity for anyone who wants to establish a career in telesales and earn some great commission! Staff are paid an hourly rate, have the ability to earn competitive bonuses, as well as many opportunities for promotion to different sales campaigns within our company. If you want to join a thriving, successful team and have the drive and determination to exceed targets, this job is for you. Ideal candidate will be:- • Able to commit to full time work (Monday to Friday 9am-5pm) • Target driven • Self-motivated ...

  14. Weekend Call Centre Advisors

    Birkenhead | £6 - £77/annum 7.20 | From CV-Library

    CALLING ALL TRAINEE WEEKEND WORKERS**** An excellent opportunity has risen to work for an award winning call centre based in Birkenhead. Due to ongoing growth and expansion we are looking for a... basis. You will be expected to take customer service calls and respond to email queries. Duties will include: Handle customer enquiries both telephonically and by email * Office administration * Account administration on contracts * Basic fault finding skills * Manage and resolve customer complaints * Taking payments * Resolving billing issues * Taking calls regarding account suspension * Provide customers with product and service information * Identify and escalate priority issues * Follow up customer calls where necessary * Document all call information according to standard...

  15. Start Monday! Part time Call Centre - Marks and Spencer

    Runcorn | £10256 pa + Benefits | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... Service calls on behalf of Marks and Spencer at our Preston Brook site. Apply today and start next week! In this part time role, the shifts cover 4PM - 9PM Monday-Sunday. Current salary is ... excellent customer service at all times - Navigate multiple PC based in house systems during a call, allowing the candidate to update or amend customer orders, process payments, complete customer account ... Preston Brook site can be located just five minutes from Junction 11 on the M56. Preston Brook is a purpose built contact centre with a capacity of 1500 seats. It offers employees a free large car park...

  16. Inbound Call Centre Advisor - M+S - Preston Brook

    Runcorn | £15385 pa + Benefits | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Inbound... Customer Service calls on behalf of Marks and Spencer at our Preston Brook site. This is a full time inbound role based in Preston Brook on a 37.5 hour fixed term contract basis which will run ... the Marks and Spencer brand whilst delivering excellent customer service at all times - Navigate multiple PC based in house systems during a call, allowing the candidate to update or amend customer ... comfy chairs, TV's, Xbox 360 and Kinect. Our Preston Brook site can be located just five minutes from Junction 11 on the M56. Preston Brook is a purpose built contact centre with a capacity of 1500...

  17. M+S Inbound Call Centre - Start next week!

    Runcorn | £15385 pa + Benefits | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Inbound... Customer Service calls on behalf of Marks and Spencer at ourPreston Brook site. This is a full time inbound role on a 37.5 hour fixed term contract basis which will run until 31st December ... whilst delivering excellent customer service at all times - Navigate multiple PC based in house systems during a call, allowing the candidate to update or amend customer orders, process payments ... 360 and Kinect. Our Preston Brook site can be located just five minutes from Junction 11 on the M56. Preston Brook is a purpose built contact centre with a capacity of 1500 seats. It offers...

  18. Part Time - Call Centre

    Liverpool | £7.53 - £7.83/annum Paid Weekly | From CV-Library

    This is an excellent opportunity to work for a busy call centre near to Liverpool City Centre. The company operates 365 days a year, 24 hours a day. There are opportunities for additional shifts and... overtime. You will be taking inbound calls from a variety of customers and will be required to deal with their query effectively whilst accurately inputting data into the in-house systems. This position also involves emailing telephone messages to both internal and external contacts. It is essential that you are able to input the information accurately and the application process for this role ... opportunity not to be missed! Call Rullion Resource today on 01512433900 and speak to Donnie or email your CV Rullion Resource are acting as an employment business on this vacancy ...

  19. Customer Service or Call Centre Experience? Students Welcome!

    Liverpool | £22k-£25k OTE (basic plus bonuses) | From HMGT Services Limited

    No Experience required! Do you have any kind of sales or customer service experience? Do you need an immediate start in a new Career? How does £7.20-10 Per hour plus Uncapped Bonuses sound? If... you`ve got customer service or call centre experience, then you are just the person our client, HOME Fundraising is looking for! Never get up early for a 9am start again!! Full time or part time openings as a door-to-door charity fundraiser. -- IDEAL FOR STUDENTS LOOKING FOR EVENING WORK -- They need confident, fluent conversationalist who enjoy speaking to and meeting new people. They have an amazing team of charity fundraisers and have raised a phenomenal £500 million since 2002 which has enabled some truly life-changing work to be carried out. --- THIS COMPANY HAVE REACHED THEIR...

  20. Inbound Call Centre Advisor

    Runcorn | £0 - £15385/annum | From CV-Library

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... Service calls at our Preston Brook site. This is a full time role on a 37.5 hour fixed term contract basis which will run until 31st December. Employees work five out of seven days, covering ... Navigate multiple PC based in house systems during a call, allowing the candidate to update or amend customer orders, process payments, complete customer account notes, arrange or amend deliveries ... Junction 11 on the M56. Preston Brook is a purpose built contact centre with a capacity of 1500 seats. It offers employees a free large car park, free bus and car share scheme. If you want to join...