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Customer Service jobs in Nantwich

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  1. Customer Service Officer

    Hanley | £16, 300.00 | From Co-Op Banking

    Customer Service Officer £12,800 - £16,000 Location Develop your career as a Customer Service Officer with an organisation that puts the needs of its customers and its people at the heart of every... customer service, customer service, customer service. We want every interaction you have with our customers to be a positive one. For you to operate as our branch host, happy to provide advice, guidance and exceptional customer service to every customer who approaches your counter. You'll extend the same courtesy to every customer you speak to over the phone or by email too. As a key point of customer contact for all cash related queries and enquiries, you'll be skilled at building customer relationships and be really approachable. Able to process transactions in a timely, efficient...

  2. Customer Service Advisor

    Crewe | £15k - 17k per year | From Uniting Ambition

    Seeking professional Customer Service Advsiors to join a brand new and exciting team based in Crewe, Monday - Friday business hours & a great salary of 15-17k (DOE) Key Responsibilities *... Dealing with inbound customer enquiries * Representing company brand effectively * Actively share updates about customers with team * Advise Sales of customers commercial queries * Carry out data entry for Customers * Production of Customer Transaction Files and Reports * Ensure all work is performed to standards SLA (Service Level Agreements), KPI (Key Performance Indicators) & contracts * Answer phone calls with set criteria and within parameters set out by the Company * Arrange product restriction amendments on request from customer, taking into account control criteria * Assist...

  3. Customer Service Agents

    Crewe | £15,000 - £17,500 | From Assurant Solutions

    Customer Service Agents £15,000 - £17,500 + benefits Crewe Big on personality our rapidly growing contact centre team is made up of all kinds of characters. So, whoever you are, you'll... fit right in at Assurant Solutions. While some customer service experience would be great, our training will prepare you for anything. And as we keep on growing at an incredible rate - you'll grow and develop too. Answering calls from customers about their mobile and gadget insurance, you'll help them to protect the things that matter most. You'll get to know them and put them at ease. You'll take ownership of their queries. And you'll go out of your way to help over 8 million customers with their lost and broken gadgets. The voice of some of the biggest brands in...

  4. Customer Service Advisor

    Crewe | £15k - £15500 pa + Excellent Benefits | From Oakland House Recruitment Limited

    We are seeking experienced call centre customer service advisors to work from our offices in Crewe.This Customer Service role is full time and permanent M-F 8.30am -5pm. As an advisor you will be... providing 1st line customer service support to all our business customers and updating internal customer data bases. In return we will offer excellent training,development & career opportunities for those customer advisors who share our values & passions for providing excellent customer service. Key skills Excellent PC Skills Excellent telephone manner Excellent Customer service ... This is an excellent opportunity for an experienced customer service advisor to join a global business and develop a long term career within the service industry Immediate interviews available. ...

  5. Customer Service Officer

    Newcastle under Lyme | £16, 300.00 | From Co-Op Banking

    Customer Service Officer £12,800 - £16,000 Location Develop your career as a Customer Service Officer with an organisation that puts the needs of its customers and its people at the heart of every... customer service, customer service, customer service. We want every interaction you have with our customers to be a positive one. For you to operate as our branch host, happy to provide advice, guidance and exceptional customer service to every customer who approaches your counter. You'll extend the same courtesy to every customer you speak to over the phone or by email too. As a key point of customer contact for all cash related queries and enquiries, you'll be skilled at building customer relationships and be really approachable. Able to process transactions in a timely, efficient...

  6. Inbound Customer Service

    Crewe | £15k pa + excellent training | From Oakland House Recruitment Limited

    Are you excited about customer service and want to make a real difference to the experience of our inbound calling customers? Our customers appreciate it when they receive great service and when one... of our inbound customer service advisors go out of their way to help them when they need it. We would like you to join our friendly inbound customer service team and you'll talk to customers over the phone, answering questions, solving queries and supporting them when they need help support or advice. It will be up to you to put our customers at ease and reassure them that we're ... professionalism & patience A desire to provide the best service & customer experience Be PC Confident & literate and have the ability to work shifts We will provide you with excellent training fantastic...

  7. Customer Service Advisor

    Stoke-On-Trent | £13.5k - 16k per year + Benefits | From Uniting Ambition

    Would you like to work for one of the UK's largest independent insurance businesses? Do you have previous customer service experience or looking for a new career path? Want to work for a... company who values you? We are looking for candidates with a passion for people and customer service, we are looking for the right individuals to take inbound calls from customers for a reputable business in Stoke. We are looking to speak to retail sales, receptionists, customer service advisors, sales advisors, bar staff, hospitality and leisure staff, inbound, outbound experience ... expressions of dissatisfaction - The ability to give fantastic customer service, Drive and excellent communication skills. Offering a competitive starting salary between £13,500-£16,000k basic...

  8. Customer Service Advisor

    Crewe | 16.4k | From Oakland House Recruitment Limited

    A leading company within the market sector are looking to recruit an experienced Customer Service Advisor to join the business. If you are reliable, proactive and adaptable with a passion for... customer service this may be the role for you. Apply now for immediate interview. We are looking for people with a positive "can do" attitude and a flexible approach to their work ... phone or electronically * Processing customer orders * Redirecting problems to appropriate resources * Recording details of enquiries, comments, complaints and actions taken * Identifying and escalating situations requiring urgent attention * Handling enquiries Experience: * Excellent customer service skills * PREVIOUS EXPERIENCE within a CALL CENTRE environment is ESSENTIAL * Knowledge...

  9. Customer Service Agents

    Crewe | £15,000 - £17,500 + benefits | From Print Upsell S X-Post

    Customer Service Agents £15,000 - £17,500 + benefits Crewe Big on personality our rapidly growing contact centre team is made up of all kinds of characters. So, whoever you are, you'll... fit right in at Assurant Solutions. While some customer service experience would be great, our training will prepare you for anything. And as we keep on growing at an incredible rate - you'll grow and develop too. Answering calls from customers about their mobile and gadget insurance, you'll help them to protect the things that matter most. You'll get to know them and put them at ease. You'll take ownership of their queries. And you'll go out of your way to help over 8 million customers with their lost and broken gadgets. The voice of some of the biggest brands in...

  10. Global Customer Service Manager

    Stoke-On-Trent | £30000.00 - £55000.00 per annum + Benefits Package | From Hays

    GLOBAL CUSTOMER SERVICE MANAGER STOKE ON TRENT PERMANENT UP TO £55K+ BENEFITS Our client, a Global company, is looking to appoint an experienced Customer Service Manager. You will be responsible... for ensuring that an excellent customer service experience is provided to customers in timely manner. You will prove that you are able to adhere to policies and standards to achieve highest satisfaction levels. You will be managing the daily operations of the customer services team; through training and monitoring you will guide the team to achieve the highest standards across four locations, UK, Singapore, China and USA. Working alongside the Sales Business Unit, the role of Global Customer Service Manager forms part of my client's Senior Leadership Team. The appointment is key to moving...

  11. Inbound Customer Service Advisor

    Crewe | £15,00 p/a | From Proactive - Chester

    Our client, a well established, growing Accident Management company based in Crewe are currently looking to fill a number of Inbound Customer Service positions. Main Duties: - Taking incoming calls... from customers that have been referred to the company by their insurance company - Taking details from what happened at the scene of an accident - Arrange for a courtesy car - Arrange for any vehicle maintenance - Arrange for a medical - Arrange for a pay out All training is given, no experience necessary but a Customer Service background would be an advantage. Salary starts at £15,500pa and rises by £500 every 6 months until reaching £18,500 ( monthly bonus also available ) Hours - Monday - Friday, 8.30-5pm This position is Permanent subject to a probationary period. please contact Kirsty...

  12. Inbound Customer Service Advisor

    Stoke-On-Trent | 16.4k | From Oakland House Recruitment Limited

    Due to continued expansion we are seeking additional experienced Inbound customer service advisors for new September intakes.The roles are full time permanent based in Crewe and close to all major... transport links Our client is looking for experienced Customer Service Advisor to support our customers & provide excellent customer service. As a business we seek self-motivated individuals who want to have a real career in customer service and who share our passion for providing excellent customer service. The role is varied and involves customer service and administration duties include ... sheets, keeping all records up-to-date * Attention to detail is essential * Dealing with online sales orders The role provides an excellent opportunity for a positive proactive customer service...

  13. Inbound Customer Service Advisor

    Stoke-On-Trent | 15K | From Oakland House Recruitment Limited

    Due to continued expansion we are seeking additional experienced Inbound customer service advisors for new September intakes.The roles are full time permanent based in Crewe and close to all major... transport links 15k M-F 8.30-5PM immediate interviews available. Our client is looking for experienced Customer Service Advisor to support our customers & provide excellent customer service. As a business we seek self-motivated individuals who want to have a real career in customer service and who share our passion for providing excellent customer service. The role is varied and involves customer service and administration duties include: * Maintaining, updating customer records * Proactively resolving customer queries * Dealing effectively with telephone enquiries from retailers...

  14. Customer Service

    Stoke on Trent | £16000 - £18000/annum Bonus | From Appointments Personnel

    Our prestigious client, a telecommunications company based in Stoke on Trent is currently recruiting for an Account Manager to join their already established sales team. Key... Responsibilities To pro-actively manage the life of its existing customer base Providing excellent customer service with incoming enquiries Take ownership of the retention of existing customer actively promote further additional products into existing customers Ensure all paperwork is fully completed and presented correctly to the Operations team Uphold the values and standards of the company Skills needed for the role Experience of working in a B2B role would be beneficial Great attention to detail Experience of working in a customer service role would be benficial Effective...

  15. Customer Service

    Stoke on Trent | £7.00 - £7.50/hour | From Spring Personnel

    Our Client in the Stoke on Trent area is looking for a temporary Customer Service Advisor to work in there fast paced environment, taking daily inbound calls, giving a first resolution each... time. previous customer service experience is essential for the role, and the right candidate will have an excellent telephone manor, good attention to detail and passion for customer service. Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time ...

  16. Inbound Customer Service - no experience needed!

    Crewe | £15k - 17k per year + benefits | From Uniting Ambition

    Are you working in hospitality or retail but want some of your weekends back? Or want to work in an office environment for the first time? But every job you apply for you don't have the... right experience? We are looking for people from a retail, hospitality and customer facing background to join our client in Crewe. With a passion for people and customer service you will take ... dates coming up, don't delay - apply now and arrange your place for the start of your new career! We are looking to speak to retail sales, receptionists, customer service advisors, sales advisors, bar staff, hospitality and leisure staff, inbound, outbound experience, and recent graduates. Keywords: Customer Service, Inbound Calls, Customer Advisor ...

  17. Customer Services

    Stoke on Trent | £NEG | From Allegis Global Solutions

    A market leading telecommuncations company have an exciting oppourtunity based within their Stoke HQ. The role is initially for a 6 month period, and sucessful candidates will work on a shift... pattern between 8am-8pm. The man duties will include; Works effectively as part of the Contact Centre Inbound team, ensuring effective issue resolution, customer relations contacts and delivery of telephone support direct to the customer - Acts as the key point of contact to Contact Centre Inbound, solving and acting upon enquiries and responding to requests for information. May provide some outbound services to offer complete response and service to the customer - Delivers Inbound support to customers to agreed standards of efficiency and delight - Provides feedback and suggestions to...

  18. Part Time Evening Inbound Customer Service Advisors

    Stoke-On-Trent | £14k pa + Pro rata | From Appointments Personnel Ltd

    This is an excellent opportunity to join a rapidly expanding insurance provider based in Stoke-on-Trent who are offering a great career for customer service candidates. This role involves taking... inbound calls from existing customers, ensuring that you provide the highest levels of customer service at all times. Providing advice, quotations and making changes or additions to existing insurance policies it is essential that you have excellent communication skills and a background in a customer service role. You will be required to be credit checked for this role therefore it is essential that you have clear a credit history. In return, you'll be guaranteed a great environment to work in plus an attractive remuneration package and many fantastic benefits including free...

  19. Logistics Coordinator & Customer Service

    Crewe | £26k pa + 25 Days Holiday, Pension, Bonus | From White Recruitment Ltd

    Logistics Coordinator/Customer Service Advisor - Crewe - Circa £26K - APPLY NOW! A Logistics Coordinator/Customer Service Advisor is required for a manufacturer of medical products based in... Crewe. The Logistics Coordinator/Customer Service Advisor should have previous logistics experience, including completing shipping documentation and arranging dispatch dates. The Role: The Logistics Coordinator/Customer Service Advisor duties will be: To manage the customer order book, including producing accurate documentation to ensure customer orders are dispatched and delivered ... dispatch dates. * Experience planning and arranging transport for the shipping of products to customers * A strong customer service background is essential. The Package: * Starting Salary...

  20. Social Media Customer Service Agent

    Crewe | Competetive | From Assurant Solutions

    Social Media Customer Agent /Windsor Assurant Solutions, one of the leading providers of mobile device protection in Europe, serves over 11 million European customers. Its businesses develop,... team what the key things are being said by customers, so that improvements may be made to the product and/or customer journey Experience - Customer service - especially experience in dealing regularly with customer complaints or queries through to resolution - Social Media Customer service, specifically Facebook and Twitter - Customer communication Key Skills - Outstanding ... underwrite, market and administer specialty insurance including mobile phone insurance, gadget insurance and extended service contracts through collaborative relationships with mobile network...