Permanent Customer Service Position.
Our Client, based in Crewe, is looking to recruit for several Customer Service Agents on a permanent, full time basis.
As a Customer Service Agent duties... will include:
Taking customer calls and answering any inquiries they may have
Updating customer details on the system
Sending out quotes and confirming them with customers
Liaising with legal teams, other departments and other companies in relation to quotes, accidents or policies
Offering excellent customer service
Understanding Company policies
Achieving company goals, KPI's and valuesPrevious experience or knowledge within an insurance company or call centre will be looked on favourably.
£15,000 - £15,500 moving to £16,000 after 3 months
Hours of Work: