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Customer Service jobs in Nantwich

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  1. Customer Service Advisors

    Crewe | £15k - £17k pa | From Appointments Personnel Ltd

    A leading provider of business to business solutions is currently expanding its team to accommodate six new Customer Service Team Members. You will be working in a Crewe based office but will be... invoices * Following up on quotes If you have previous customer service experience or feel like you have the right personality to interact with customers on a daily basis then apply now! ... handling customer accounts across the UK and Europe. Your duties will include but not be limited too; * Inbound calls from new and existing account holders; updating their details, changing restrictions on the accounts, taking payments etc. * Answering customer queries and transferring them to the correct department should you not be able to help. * Meeting KPI's * Forwarding...

  2. Customer Service Advisor

    Crewe | £15k - 17k per year | From Uniting Ambition

    Seeking professional Customer Service Advsiors to join a brand new and exciting team based in Crewe, Monday - Friday business hours & a great salary of 15-17k (DOE) Key Responsibilities *... Dealing with inbound customer enquiries * Representing company brand effectively * Actively share updates about customers with team * Advise Sales of customers commercial queries * Carry out data entry for Customers * Production of Customer Transaction Files and Reports * Ensure all work is performed to standards SLA (Service Level Agreements), KPI (Key Performance Indicators) & contracts * Answer phone calls with set criteria and within parameters set out by the Company * Arrange product restriction amendments on request from customer, taking into account control criteria * Assist...

  3. Customer Service Advisor

    Crewe | £15k - £16k pa | From Appointments Personnel Ltd

    Due to a rapid expansion, our prestigious client is looking to recruit a number of Customer Service Advisors to work in a busy fast paced contact centre dealing with general Insurance... exceptional customer service * Attention to detail in all written communication and accuracy with all system processing * IT literate and familiar with Microsoft applications * Strong time management ... enquiries. Duties to include: * Handling inbound and outbound new business calls, providing accurate quotes, informing the customer about the features and benefits of the product and completing the policy set up * Contacting the customer to validate the information they have provided within their online application by completing a thorough telephone review * Dealing with policy...

  4. Customer Service Representative

    Middlewich | £18,000 - £20,000 pa | From Brampton Recruitment Ltd

    Permanent Customer Service Representative Middlewich Monday - Friday 9am - 5pm £18,000 - £20,000 pa Education & Experience Required: Italian speaking would be advantageous Job... Description: Our client are a leading international industrial company involved in the manufacturing and sale of machines for packaging and have been present in the fresh food market for over 60 years. A rare opportunity has arisen to join our clients UK team as Customer Service Representative this role is a challenging role and becomes cross-functional covering many aspects of the business ... - Booking out shipments - Invoicing - Sales support - Create maintenance contracts - General office duties - Drafting letters and other documentation required by customers - Maintaining filing...

  5. Customer Service Manager

    Stoke-On-Trent | £35k - £40k pa + pension, 25/day holiday | From Manesis Search & Selection Ltd

    Customer Service Manager North West Basic starting salary of £35k to £40k, plus pension, life assurance, 25 days holiday. The Company This global, market leading manufacturer of fixing... and fastening solutions wish to appoint a dynamic, proactive and ambitious Customer Service Manager to deliver change and drive improvement within their Customer Service function. The Role Customer Service Manager - Cheshire Lead, develop and manage the Customer Service team to deliver outstanding customer service. Identify, implement improvements in the department, leading and driving change in a proactive and empowering manner. Ensure customer requests and issues are understood by the Customer Service team and that expectations are met with a " Win- Win" outcome...

  6. Customer Service Agents

    Crewe | £15,000 - £17,500 + benefits | From Print Upsell S X-Post

    Customer Service Agents £15,000 - £17,500 + benefits Crewe Big on personality our rapidly growing contact centre team is made up of all kinds of characters. So, whoever you are, you'll... fit right in at Assurant Solutions. While some customer service experience would be great, our training will prepare you for anything. And as we keep on growing at an incredible rate - you'll grow and develop too. Answering calls from customers about their mobile and gadget insurance, you'll help them to protect the things that matter most. You'll get to know them and put them at ease. You'll take ownership of their queries. And you'll go out of your way to help over 8 million customers with their lost and broken gadgets. The voice of some of the biggest brands in...

  7. Customer Service Advisor

    Crewe | £15500 - £17k pa + Excellent Benefits | From Oakland House Recruitment Limited

    Experienced Permanent Customer Service Advisors required for our busy Inbound call centre 15.5k-17k Monday -Friday 8.30am - 5pm We are a leading provider of business to business solutions and... promote teamwork & improve results * Focus on improving customer service & satisfaction * Good listening skills - recognise the importance of understanding customer requirements * Good team member ... have an exciting opportunity for 6 talented Customer Advisors to join our team at our Headquarters in Crewe. You will be working in an expanding Department, which will eventually cover the whole ... & Experience for Consideration * Able to handle incoming calls efficiently and proactively * Able to manage complaints/difficult situations /customer matters to a satisfactory resolution * Able to manage...

  8. Customer Services Repairs Planner

    Northwich | £19,555 - 21,553 per year | From 360 Resourcing

    Role: Customer Services Repairs Planner Salary: £19,555 to £21,553 p/a, with a range of benefits Location: Gadbrook Point, Northwich Job Type: Permanent, Full Time 1 x 37 hours per week ... (to be worked flexibly in line with business needs) Permanent, Part Time 1 x 18.5 hour post Do you want to develop a Customer Services career within a progressive Social Housing environment, as part of a ‘Times Top 100 Company to Work For’? Our client has a fantastic opportunity for an enthusiastic Customer Services Repairs Planner to join their team based in Gadbrook, Northwich . There is a permanent full time and part time position available offering a salary of £19,555 to £21,553 p/a (pro rata for part time). The Customer Services Repairs Planner will join a busy team...

  9. Customer Service - Order Management

    Crewe | Competitive | From Petrolic Consultants Limited

    This vacancy is within an exciting, fast paced, Customer driven environment in the clients Packaged Gases division. Under general supervision, you must be able to administer Customer /Agent... and Customer Retention. The future vision of this role, having been given adequate training, will be that you multi task between Customer Services and Order Management. RESPONSIBILITIES ,h Act as ... A minimum of 3 years¡¦ experience in a demanding Customer Service environment ,h Team player with strong interpersonal skills and a positive attitude ,h Must be customer focused ,h Excellent ... queries of varying complexity and/or volume including negotiating and troubleshooting to ensure optimum customer relations and retention. Developing and maintaining effective relationships between...

  10. Customer Services Rep - Order Management

    Crewe | £10.27 p hour | From Morson (EPB)

    An exciting opportunity has arisen to join a fast paced customer services environment based in Crewe on a 6 month contract. * Administer external and internal customer orders of varying complexity... to ensure optimum customer relations and retention. * The role is focussed on placing orders in all areas the client's business, and will involve liaising with numerous teams across the business. * Responsibility for running daily reports, and taking ownership of your own orders to ensure that they are delivered on time and in full. Manage additional orders that come in via email, fax etc. * Deal with various queries relating to orders, collections and product information from customers and the commercial teams. * Previous experience in a logistical background would be advantageous...

  11. Inbound Customer Service Advisor

    Stoke-On-Trent | 15-17k doe | From Oakland House Recruitment Limited

    Due to continued expansion we are seeking additional experienced Inbound customer service advisors for new intakes.The roles are full time permanent M-F 8.30 -5pm based in Crewe and close to all... major transport links Our client is looking for experienced Customer Service Advisor to support our customers & provide excellent customer service. As a business we seek self-motivated individuals who want to have a real career in customer service and who share our passion for providing excellent customer service. The role is varied and involves customer service and administration duties ... service advisor that is passionate about quality customer service and delivering a positive experience ...

  12. Customer Service Administrator/ Advisor

    Newcastle under Lyme | £6.50ph rising to £6.75 after 3 months | From Brampton Recruitment Ltd

    Temporary -Permanent Customer Service Administrator/Advisor Newcastle under Lyme £6.50ph rising to £6.75 after 3 months then rising to £6.94 after 6 month Hours of work: Sunday - Wednesday,... 11am-7pm Education & Experience Required: - Previous call centre experience is required - Strong Customer Service - Excellent administration - Organised - Strong data entry - Be able to ... answering incoming calls, in a busy call centre environment, taking and inputting orders directly onto the order booking system, and dealing with customer queries. Customer Service Administrators also actively promote produce and promotions and make outgoing calls to promote our product range to existing customers and account manage a selected list of customer accounts. Personal Attributes Required...

  13. Customer Service Order Processor

    Stoke-On-Trent | £15.5-17K | From Intro Personnel Ltd

    CUSTOMER SERVICE ORDER PROCESSOR STOKE ON TRENT PERMANENT FULL TIME HOURS £15,500 (RISING TO £17K AFTER 6 MONTHS) Our Staffordshire based client is considered one of the world's market... leaders in their field of expertise. Due to continued success, an excellent opportunity has arisen for an experienced Customer Service Order Processor to join the customer service team at their site ... demonstrate excellent customer service and order processing skills from previous office based roles. Candidates must also have a flexible approach to working hours as the role may involve working until 8pm on a rota basis and also may include weekend overtime. Due to the expected high number of applicants for the Customer Service Order Processor role, we regret that it may not be possible to...

  14. Customer Services Repairs Planner

    Northwich | £19,555 - 21,553 per year | From Weaver Vale Housing Trust

    Role: Customer Services Repairs Planner Salary: £19,555 to £21,553 p/a, with a range of benefits Location: Gadbrook Point, Northwich Job Type: Permanent, Full Time 1 x 37 hours per week (to... be worked flexibly in line with business needs) Permanent, Part Time 1 x 18.5 hour post Do you want to develop a Customer Services career within a progressive Social Housing environment, as part of a 'Times Top 100 Company to Work For'? We have a fantastic opportunity for an enthusiastic Customer Services Repairs Planner to join our team based in Gadbrook, Northwich . There is a permanent full time and part time position available offering a salary of £19,555 to £21,553 p/a (pro rata for part time). The Customer Services Repairs Planner will join a busy team of Customer...

  15. CUSTOMER SERVICE

    Stoke-On-Trent | £8 per hour | From Forrest Recruitment

    Customer Service, £8.00ph, Start date ASAP Are you an experienced customer service advisor, seeking a new challenge? I am currently recruiting for my client who are a leading manufacturer within... their field. Duties will include liaising with customers via telephone, taking orders and inputting onto in-house system, query handling and stock control. This role would suit an experienced sales order processor who is accustomed to handling a high number of calls. Possible permanent opportunities for the right candidate. This job was originally posted as www.totaljobs.com/JobSeeking/CUSTOMER-SERVICE_job63155179 ...

  16. Customer Service Contact Centre Agent - PART TIME

    Crewe | £6.79 p/h (£15,000 FT equivalent) | From Assurant Solutions

    Recruiting Part Time Customer Service Agents: from 16 to 25 hours per week, mornings or evenings Mornings: 8am / 8.30am - 12pm / 12.30pm 4-5 days out of 7. To include some weekends Evenings:... of characters. So, whoever you are, you'll fit right in at Assurant Solutions. While some customer service experience would be great, our training will prepare you for anything. And as we keep on growing at an incredible rate - you'll grow and develop too. Answering calls from customers about their mobile and gadget insurance, you'll help them to protect the things that matter most ... with attention to detail Desirable: Customer service experience ...

  17. Customer Service Contact Centre Agent - PART TIME EVENINGS

    Crewe | £6.79 p/h (£15,000 FT equivalent) | From Assurant Solutions

    Recruiting Part Time Customer Service Agents: from 16 to 25 hours per week - evenings Evenings: 4pm - 8pm, 4-5 days out of 7. To include some weekends The start date will be either 13th July,... customer service experience would be great, our training will prepare you for anything. And as we keep on growing at an incredible rate - you'll grow and develop too. Answering calls from customers ... to multi-task Have passion and enthusiasm Ability to retain information Take pride in your work with attention to detail Desirable: Customer service experience ... . And you'll go out of your way to help over 8 million customers with their lost and broken gadgets. The voice of some of the biggest brands in telecoms and finance, you'll help us to work as...

  18. Customer Service Manager - Aerospace / Manufacturing

    Stoke-On-Trent | £40k - £50k DOE | From CG Consultants Ltd

    Customer Service Manager - Aerospace / Manufacturing Are you an experienced Customer Service Manager? Do you deal with internal and external customer issues? Do you have experience working in... manufacturing, aerospace, automotive or engineering? If so a world leader in the manufacture of precision aerospace components are looking to speak to you. As the Customer Service Manager, you will manage a team of customer service reps to ensure customer products are delivered on time in full. You will be liaising with key accounts, updating them on order status, compiling quotes and costing ... missing out on a great opportunity. THE SALARY/RATE/PACKAGE/BENEFITS Customer Service Manager - Aerospace / Manufacturing - £40k - £50k DOE - Pension - Life Assurance - Start ASAP...

  19. Customer Service Representative

    Crewe | £13520/annum | From Manpower

    This role is ideal for candidates who are looking to start a career in a call centre environment with a large global company with bases on every continent. It would also suit candidates looking for... communication skills and previously demonstrated customer service skills. Additionally successful candidates would need to be security cleared so must be a UK resident for at least 5 years ...

  20. Customer Service Advisors

    Crewe | £15000 - £17000/annum | From Appointments Personnel

    A leading provider of business to business solutions is currently expanding its team to accommodate six new Customer Service Team Members. You will be working in a Crewe based office but will be... on quotesIf you have previous customer service experience or feel like you have the right personality to interact with customers on a daily basis then apply now ... handling customer accounts across the UK and Europe. Your duties will include but not be limited too; Inbound calls from new and existing account holders; updating their details, changing restrictions on the accounts, taking payments etc. Answering customer queries and transferring them to the correct department should you not be able to help. Meeting KPI's Forwarding customer accounts...