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Customer Service jobs in Nantwich

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  1. Customer Service Advisor

    Crewe | £15,500 - £16,700 per annum | From AO.com

    A bit about us We may have started small, but we've always had very big ideas. We launched in 2001 and we just haven't stopped; a years' worth of achievements always seems more like... always like to have a little fun as we do it. More about the Customer Service Advisor role Our customer service advisors are the main point of contact between us, our clients as well as their customers regarding any issues or customer service queries. In order to provide the best customer service possible you will also work very closely with the rest of our customer services team, and liaise regularly within our operation. Here's what you can expect to be doing as our Customer Service Advisor As one of our Customer Service Advisors you will provide essential customer service by...

  2. Customer service advisor

    Crewe | 16, 500 | From Oakland Recruitment

    We are currently looking for 10 Customer service advisors to support new growth & expansion with start dates in May. These inbound customer service roles are full time permanent and offer a... customer has the right to an exceptional customer service experience and they always strive to provide this - no matter what it takes. They are looking for caring, motivated individuals who go the extra ... personality to shine through to promote a positive connection with the customer. Full training will be given on the company's services and systems but you will already be able to display the following skills/experience: - At least 12 months experience in a customer service focused environment. - Be able to remain calm, patient and polite in all situations. - Excellent verbal...

  3. Inbound Customer Service

    Crewe | 16.4k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused and fast-paced Customer Service Department and would be responsible for taking calls from a variety... of customers, ensuring all receive excellent service throughout the term of their insurance policy. Main Duties and Responsibilities: - The ability to communicate clearly and concisely both written, verbally, face to face and using the telephone - Experience of using computers and programmes such as Outlook, Word and Excel is essential - Being able to keep calm and demonstrate that ... you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service...

  4. Customer service advisor

    Crewe | 16.4k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused and fast-paced Customer Service Department and would be responsible for taking calls from a variety... of customers, ensuring all receive excellent service throughout the term of their insurance policy. Main Duties and Responsibilities: - The ability to communicate clearly and concisely both written, verbally, face to face and using the telephone - Experience of using computers and programmes such as Outlook, Word and Excel is essential - Being able to keep calm and demonstrate that ... you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service...

  5. Customer Services Manager

    Ford | £20000 - £25000 per annum | From Berry Recruitment

    An opportunity has arisen for a Customer Services Manager to join clients site in Stoke on Trent. The working hours for the position are Monday to Friday, equating to a 40 hour week. Job... Purpose: The Customer Services Manager plays a pivotal role in delivering a high quality service, by meeting with client representatives and customers as required gaining feedback, engaging in ... identified are resolved in a timely fashion. * Utilise service excellence skills and work as appropriate with the Account Management Team to develop and maintain working relations with customers and client team. * To manage and support the compilation and implementation of a focused Service Excellence Programme at client site, including customer surveys, monitoring feedback, organising...

  6. Customer Service Advisor

    Stoke-On-Trent | £17,000 - £18,000 + Competitive Benefits | From United Utilities & Severn Trent Water

    CUSTOMER SERVICE ADVISOR CUSTOMER CONTACT CENTRE PERMANENT, TEMPORARY TO PERMANENT & TEMPORARY OPPORTUNITIES AVAILABLE 17,000 - 18,000 + COMPETITIVE BENEFITS PACKAGE MON TO FRI -... great service, they will work hard to offer you an amazing career in customer service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to ... dates will be available throughout May, June and July. Working as a Customer Advisor within the customer contact centre you will act as the face of the business to interact with customers in a professional, pleasant and efficient manner at all stages of the business relationship. You will take ownership of customer enquiries and ensure a timely resolution. You will have strong communication...

  7. Customer Service Team Leader

    Crewe | £20,000 - £22,000 per annum | From AO.com

    A bit about us We may have started small, but we've always had very big ideas. We launched in 2001 and we just haven't stopped; a years' worth of achievements always seems more like.... We need to care about people, and we always like to have a little fun as we do it. More about the Customer Service Team Leader role In order to ensure that we have an efficient and customer-focussed client support team you will work very closely with the Customer Service Team Leaders and Advisors to build lasting and trusted relationships. As our Customer Service Team Leader you will liaise ... what you can expect to be doing Our Customer Support Team Leader provides essential support to the customer service team by helping to lead, and develop their skills in answering all client and customer...

  8. Customer Service Advisors X 5

    Stoke-On-Trent | £14k-£15k basic £17k OTE | From CV Recruitment (Staffordshire) Ltd

    CUSTOMER SERVICE ADVISOR X 5 IMMEDIATE START DATES Salary £14k-£15k basic....... £17k OTE The Role The inbound role is taking incoming calls from customers, processing the orders and... up-selling additional products. Skills and Attributes Excellent verbal communication Excellent customer service skills Excellent rapport building skills Excellent negotiation skills Ability to multitask a multitude of duties Ability to manage own time Ability to understand the needs of our customers Ability to promote company products Must be efficient, reliable and committed to the role Self motivated To work as part of a team building team relationships Hours Between 8:30am and 5:30pm Monday to Friday 9am-1pm Every other Saturday morning ...

  9. Customer Service

    Crewe | £7.00 - £7.50/hour | From CV-Library

    Due to expansion my client based in Crewe is looking for a number Customer Service Agents to work in their busy customer service centre. You will be expected to handle customer queries and......

  10. Customer Service

    Stoke on Trent | £8.80/hour | From Spring Personnel

    Our Client based in the local area is looking for a temporary customer Service advisor working at our busy customer contact centre, you will provide support and solutions for our Customers. You... will need to demonstrate a passion for customer service, with a natural flair for helping and supporting others. Previous call centre experience is essential for this role. Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time ...

  11. Customer Service - part time weekends only

    Crewe | 16.3k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused Customer Service Department and would be responsible for taking calls from a variety of customers,... develop their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be:- Enthusiastic and be able to demonstrate this within a capable manner - Focused on delivery and ensuring that all questions are answered ... ensuring all receive excellent service throughout the term of their insurance policy. Previous call centre experience is essential. Main Duties and Responsibilities: - The ability to...

  12. Customer Service

    Stoke on Trent | £7.50/hour | From CV-Library

    Our client based in Hanley is looking for customer services candidates to join there fast growing office. This is a temporary role with a view to go permanent for the right candidates. Duties... will include, taking calls through an inbound channel, updating customers and there records, giving advice and deals with complaints. shifts-9am-5pm, 10am-6pm and 12pm-8pm Monday to Friday previous customer service experience in a fast paced environment will be beneficial. Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time ...

  13. Customer Service Advisor

    Northwich | £14750/annum | From CV-Library

    Customer Service Advisor Northwich This is an excellent opportunity to join a very successful and growing business in their customer service team, providing first class customer service to... their 70,000 customers. This role involves taking inbound customer service calls and responding to emails and letters from customers, helping them to resolve their queries and questions quickly ... shift pattern between 8am and 8pm This business is a very successful and growing company that is at the forefront of their industry who provide a range of services to over 70,000 customers across ... essential for this role - we are keen to speak to people with first class customer service skills gained in any customer facing role. To succeed in this position you will have strong verbal and written...

  14. Customer Service Agent

    Crewe | £15000 - £15500/annum | From CV-Library

    Permanent Customer Service Position. Our Client, based in Crewe, is looking to recruit for several Customer Service Agents on a permanent, full time basis. As a Customer Service Agent duties... will include: Taking customer calls and answering any inquiries they may have Updating customer details on the system Sending out quotes and confirming them with customers Liaising with legal teams, other departments and other companies in relation to quotes, accidents or policies Offering excellent customer service Understanding Company policies Achieving company goals, KPI's and valuesPrevious experience or knowledge within an insurance company or call centre will be looked on favourably. Salary: £15,000 - £15,500 moving to £16,000 after 3 months Hours of Work: Monday...

  15. Customer Service Advisor

    Crewe | £8.50 - £9.00/hour | From CV-Library

    We are pleased to be recruiting on behalf of our client, an established international organisation based in Crewe, for a Customer Service Advisor to be based within an exciting, fast paced, Customer... Customer Service environment * Be a team player with strong interpersonal skills and a positive attitude * Must be customer focused with excellent telephone/communication skill * Have the ability to ... on a 6 month temporary contract, however permanent opportunities often arise for successful candidates. The successful applicant will: * Act as contact to Customer / Agents throughout the entire enquiry process * Manage incoming internal and external Customer phone calls and communications exercising judgment within specifications of standard practices * Troubleshoot problems to ensure...

  16. Customer Service Advisor

    Crewe | £15500 - £17500/annum | From CV-Library

    Do you have customer service experience and are you looking for a new challenge or change in direction. Our client offer a fantastic training programme to give you the tools required to become a... Claims administrator. The opportunity to work for a well known, continually growing company. If you are looking for a stable position working within a customer service environment please apply for this position. You will be taking calls from Customers with lost, stolen or damaged handsets and you will be required to see the claim through from start to finish, there will be an element of administration and data input, but the main aspect of the role will be telephone based. We look forward to hearing from you Contact Lisa Birch or Daniel Mcgaughey (Apply online only) Please be...

  17. Danish Customer Service Agent

    Northwich | £16000 - £165000/annum bonus+benefits | From CV-Library

    Danish speaker Customer Service Northwich Permanent/Full-Time 16.5K + Bonus The client: Our Client is an internationally recognised company in the manufacturing business who is... looking for an ambitious and motivated bilingual person to join their team! What you'll do: Working within the International Customer Service team responding to customers queries via telephone and email (inbound calling) in your target language Handling overflow contacts from the UK team Responding to queries received via Social Media Assisting with quality scoring Occasional translations may be required Ensuring emails are responded within 24 hours Answering 80% of calls within 20 seconds Achieving a minimum quality standard of 85% Striving for first time resolution What...

  18. Customer Service Agent

    Northwich | £8.05/hour | From CV-Library

    On behalf of my prestigious client based in Northwich, I am looking to recruit an experienced Customer Service Administrator. Working as part of a small and friendly team you will be receiving and... resolving customer queries either by email or over the phone, responding to general correspondence and arranging couriers. The successful applicant will have excellent organisation skills, be proficient in Microsoft Office and be a good communicator who can liaise at all levels. This is an on-going temporary role and it gives an opportunity to work for a leading employer in the Northwich area. Immediate interviews are available Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome...

  19. Inbound Customer Service Advisor

    Crewe, North West | £16000 - £18000 Per Annum (OTE £20,000) | From The Business Connection

    As a Customer Service Advisor working in our client’s branch in Crewe you will be responsible for taking inbound Customer Service calls dealing with various queries whilst also maximising on any... opportunities to upsell the many products the company deal with. Also as a Customer service advisor you will provide a professional and efficient service to all customers in accordance with customer needs and demands, whilst ensuring full FSA compliance. You will also as a customer service advisor need the below skills and requirements. Company: Our client is now a Top 50 UK Insurance Broker & growing at a phenomenal and are looking to hire the very best customer service professionals. Benefits:   Fantastic growing company full of energy – with excellent career progression Full induction...

  20. Customer Services Manager

    Stoke on Trent | £20000 - £25000/annum | From CV-Library

    An opportunity has arisen for a Customer Services Manager to join clients site in Stoke on Trent. The working hours for the position are Monday to Friday, equating to a 40 hour week. Job... Purpose: The Customer Services Manager plays a pivotal role in delivering a high quality service, by meeting with client representatives and customers as required gaining feedback, engaging in ... identified are resolved in a timely fashion. * Utilise service excellence skills and work as appropriate with the Account Management Team to develop and maintain working relations with customers and client team. * To manage and support the compilation and implementation of a focused Service Excellence Programme at client site, including customer surveys, monitoring feedback, organising...