Due to expansion, a new opportunity has arisen for an IT Technician to work for a well established client, based on the outskirts of Huntingdon, Cambridgeshire.
The IT support team is the central... point of contact for all local IT related incidents and service requests. Working within a team of 3, reporting to the IT Manager, this role is varied and includes:
* Diagnosing and resolving software and hardware issues, including operating systems
* 1st/2nd line support for any logged incidents
* Install and configure new IT equipment
* Resolve incidents and updrade software and hardware
* Create/Maintain and publish relevant support documentation to assist IT Staff in the quick resolution of incidents and service requests
* Maintain production solutions by liaising with...