Based in New York City, 1stdibs has a strong international presence, both in terms of our dealers and clients. For several years, we have had a team operating out of Wyboston, including... and written) to support our company’s growth and to provide a winning customer service experience. Our Support Specialists and Team Leads are tasked with assisting customers with a variety of questions ... and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
Assist in documentation of customer service procedures and with onboarding ... total in customer service or sales support, including 2+ in a supervisory / management role
Experience managing scheduling and day-to-day management issues
Strong sense of accountability...