Customer Service Assistant x2
Location: Cambridge, CB22
Salary: £16,000 - £20,000 (Dependent on experience)
Having experienced exceptional growth over the last 5 years, we... require a driven individual to join our Customer Service team.
Main purpose of role
Respond to and resolve customer queries via phone, email, mail, chat or social media. Greet customers ... priority issues.
Provide customers with product and service information.
Enter and update customer information onto system.
Follow up customer calls where necessary.
Document all call information ... 6 months experience working in a customer service environment.
Microsoft Office, databases.
Skills and abilities
Excellent customer service approach.
Excellent listening skills...