Our client, based in Cambourne, is looking for an experienced Customer Service Assistant to join their company.
Working within a small team, as Customer Service Assistant you will be responsible....
• Order management from order receipt through to invoicing (pre-sales), including order input, liaison with customer to ensure customer requirements are understood, liaison with corporate headquarters
• Management of customer queries/complaints (post -sales) regards delivery, technical concerns, invoicing issues etc., to a satisfactory solution for both parties.
• General assistance and interaction with customers, aimed at increasing sales volumes.
• Proven experience in working within a Customer Service Assistant role or similar
• Educated to...