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Customer Services jobs in Cambridge

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  1. CUSTOMER SERVICE

    Cambridge | £15.5k - 16k per year | From THE ONE GROUP

    Job title: Customer Service Support Location: Cambridge Employment term: Permanent Salary: 16k My Client is looking for someone with a high level of customer service experience and a keen eye... for detail. You will be working as part of the Customer Service team handling lots of documentation and processing . The Successful candidate will ideally have advanced knowledge of Microsoft ... comes from our high level of customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This is recruitment as it should ... transfer and tour information is booked correctly The reporting and checking of services to suppliers on clients bookings Ad hoc reporting based on the needs of the business Managing in house...

  2. Customer Service Advisor

    Cambridge | £15k - £18k pa | From Pontoon

    Customer Service Advisor We have an excellent opportunity for Customer Service Advisor, to join our team in Cambridge What will the main responsibilities be? This is a fantastic opportunity... so all applications will be welcomed You will be a point of contact to our customers delivering either new business quotations, mid term adjustments or generating and discussion the policies renewal. Customer service is paramount and you will therefore need to be able to offer a first class level of service on every call. You must have the ability to build rapport quickly in a friendly and approachable manor and overcome any objections by using a soft sales approach. Training will be provided to ensure you are able to be compliant with local procedures, customer service standards...

  3. Customer Service Advisor

    Newmarket | £14k - £18k pa | From Recruitment Genius Ltd

    Are you outgoing? Do you want to work in a friendly office and get full training? Are you looking to get yourself into a career in customer service or sales and earn bonuses? Could you be an... exceptional addition to their customer services team? The job is to speak to people who've visited their website to explain how they may be entitled to flight delay compensation, and gather the information required to process their claim (full training given). You'll need all your wits about you to make sure you can inform customers if they have a valid claim, by answering questions ... confident, with an excellent telephone manner and a great ability to explain things clearly to customers. Sociable hours and lots of social activities too! Pleasant office located just off the High Street...

  4. Customer Service Advisor

    Huntingdon | Competitive | From 1st CHOICE RECRUITMENT- Huntingdon

    Our client is seeking a Customer Service Advisor to join their team. Friendly and professional, you will be the first point of contact for customers visiting the Centre and, as such, you'll be an... important ambassador for the Brand. This role will involve: * Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner. * Ensuring a high standard of customer satisfaction is met at all times whilst dealing with all service enquiries by telephone, email and face-to-face. * Managing the allocation and handover of customer service vehicles. * Liaising with workshop teams to ensure timely completion of customer vehicles. Previous Service Advisor experience in the motor trade is essential. Full UK driving licence is essential. If...

  5. Customer Service Advisor

    Huntingdon | Competitive | From 1st Choice Staff Recruitment Ltd

    Our client is seeking a Customer Service Advisor to join their team. Friendly and professional, you will be the first point of contact for customers visiting the Centre and, as such, you'll... be an important ambassador for the Brand. This role will involve: * Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner. * Ensuring a high standard of customer satisfaction is met at all times whilst dealing with all service enquiries by telephone, email and face-to-face. * Managing the allocation and handover of customer service vehicles. * Liaising with workshop teams to ensure timely completion of customer vehicles. Previous Service Advisor experience in the motor trade is essential. Full UK driving licence is essential...

  6. Customer Service Agent

    Haverhill | £14.4k per year | From Hales Group Ltd (Bury)

    Customer Service Agent- £14,400 with excellent benefits package Role Responsibilities Ensure incoming calls that are received are acknowledged and processed accurately and efficiently, within... work load issues are highlighted to service team leader in a timely manner. Support other customer support teams to ensure workload is managed across the whole team, ensuring all work load issues are highlighted to service team leader in a timely manner. Communicate effectively to the other members in the team regarding changes in procedures and processes in regard to customer people counting systems. Promote and be instrumental in looking at continuous improvements both from a customer and business perspective. Administration requirements of the service team to be completed to...

  7. Customer Service Team Leader

    Cambridge | Salary £18-20K depending on experience | From Spider Web Recruitment

    Customer Service Team Leader - Spider Web Recruitment are pleased to be supporting a well-established local business in their search for a Customer Service Team Leader in Cambridge. You will be... a key point of contact for customers and responsible for day to day supervision of a small team of front line customer service staff. Key responsibilities of the Customer Service Team Leader will ... . Dealing with customer queries over the telephone, providing an excellent level of customer service at all times. On site customer service visits will be required to deal with business reviews, pricing ... improvement. Responsible for the delivery of key revenue targets and the management of small projects, reporting to the Group Customer Service Manager. This successful company specialise in...

  8. Customer Services Manager

    Saffron Walden | Unspecified | From LinkPoint Resources Limited

    LinkPoint specialises in the recruitment of high quality candidates in the IT and Customer Service sector. We have an excellent opportunity for a Customer Services Manager to join and manage a... growing international customer support service providing both B2C and C2C support. An ideal candidate will be willing to gain a deep understanding of the entire product range and be the customer champion making recommendations to the developments on how to improve the products and services offered. Customer Services Manager’s Skills and Experience required Helping to develop or update customer service policies and procedures Experience using Kayako or similar support tools would be beneficial Managing or leading a small team of customer services staff in UK and US Handling of more...

  9. Customer Service Team Leader

    Cambridge | Salary £18-20K depending on experience | From Spider Web Recruitment Ltd

    Customer Service Team Leader - Spider Web Recruitment are pleased to be supporting a well-established local business in their search for a Customer Service Team Leader in Cambridge. You will be a... key point of contact for customers and responsible for day to day supervision of a small team of front line customer service staff. Key responsibilities of the Customer Service Team Leader will ... . - Dealing with customer queries over the telephone, providing an excellent level of customer service at all times. - On site customer service visits will be required to deal with business reviews ... continuous improvement. - Responsible for the delivery of key revenue targets and the management of small projects, reporting to the Group Customer Service Manager. This successful company specialise...

  10. Temporary Customer Service Administrator

    Cambridge | £9.00 per hour | From Pure Resourcing Solutions Ltd

    An exciting opportunity for a Temporary Customer Service Administrator has now arisen with our client based north of Cambridge city. This temporary post is to start ASAP on an on-going... skills Microsoft office suite - Team player - Customer service experience is essential Hours: Monday to Friday 9:00am 5:30pm Hourly Rate: £9.00 per hour Parking is available If you are ... basis. Duties will include: - Managing calls from customers and logging all fault details on to the web-based fault system - Dispatching engineers to customer sites for repair and maintenance work - Timely production of monthly invoices for paid repair services - Providing backup support for departmental administrators - Producing typed quotations - Maintaining warranty details...

  11. Multilingual Customer Service Specialist (French, German, Spanish)

    Cambridge | Competitive, DOE | From ABCAM

    Multilingual Customer Service Specialist (French, German or Spanish) Location: Cambridge, Cambridgeshire Salary: Competitive, DOE Contract: Fixed Term Contract - 12 Months Are you great with... to the Life Sciences sector, with head-quarters in Cambridge UK, are looking for a Multilingual Customer Service Specialist to join our diverse, multi-cultural and growing team. We have our customers in mind in everything we do. We provide a world class experience to our customers whether it`s using our website or talking to our talented Customer Service Specialists. We need people with ... experience in other customer service roles - dealing with customers on the phone and by email - but we also consider applicants from sectors such as Retail, Gaming and Leisure & Tourism. This role will...

  12. Customer Service/ Sales Administrator

    Cambridge | Competitive | From Pure Resourcing Solutions Ltd

    Customer Service Representative/ Sales Administrator Full Time Location: Outskirts of Cambridge City Centre Salary: £23,000 - £27,000 (depending on experience) Job Responsibilities -... including such areas as ensuring that office equipment is functioning properly, ordering office supplies, and planning company events. - Performing tasks and duties outside of customer services as required by management - Maintain and develop the Customer Service function to deliver first class service across all accounts. Job Specification - Five Years Customer Service experience - Fluency ... Understanding customer needs, communicating them effectively to production and completing the communication loop back to customers - Handling incoming orders, RFQ`s and complaints from all...

  13. Customer Service - Huntingdon

    Huntingdon | £7.50 - £8.5/hour | From CV-Library

    Our recognised client is seeking a customer service person to be part of their busy team. This role will be a temp to perm position ,hours will be 37.5 per week 9-6/10-6 and 1 in 3 working... service and call centre experience and be outgoing and have the ability to handle yourselves when dealing with disgruntled customers. Office Angels is acting as an Employment Business in relation to ... weekends. Pay rate £7.50 for 3months After 3 Months £7.75 After another 3 Months £8.00 This is an after-sales service role which includes helping to set up products and general usage of the products but the main part of the role is trouble shooting with the customer seeing if there are any issues/faults and determining if there is in fact a fault and if the unit is in warranty...

  14. Dutch Customer Service Administrator

    Nationwide | - £20k-£22k | From CV-Library

    Job Title: Fluent Dutch speaking Customer service Administrators Location: St Neots, Cambridgeshire, England This leading international company are looking for Dutch speaking Customer Care... Customer Care Administrators will need to be able to demonstrate: * Passionate about delivering excellent customer service * Must be fluent in both oral and written English and Dutch * Excellent ... Administrators to be based at their head office in St Neots Cambridge England. Fluent Dutch speakers are required to deliver the highest levels of service excellence and positively contribute to achieving the highest quality customer care. Serving the Dutch market the French speaking Customer Care Administrators will provide expert customer support by building and development customer...

  15. French Customer Service Administrator

    Nationwide | - £20k-£22k | From CV-Library

    Job Title: Fluent French speaking Customer service Administrators Location: St Neots, Cambridgeshire, England This leading international company are looking for French speaking Customer Care... speaking Customer Care Administrators will need to be able to demonstrate: * Passionate about delivering excellent customer service * Must be fluent in both oral and written English and French ... Administrators to be based at their head office in St Neots Cambridge England. Fluent French speakers are required to deliver the highest levels of service excellence and positively contribute to achieving the highest quality customer care. Serving the French market the French speaking Customer Care Administrators will provide expert customer support by building and development customer...

  16. Customer Service Representative

    Newmarket | £15810/annum | From CV-Library

    Customer Service Representatives Required! Our client is looking to recruit a number of Customer Service Representatives to join their growing team. You will be taking incoming calls from existing... months and would provide you with great training and customer service skills. As well as a competitive salary of £15,810 pa, the company offer a range of benefits to reward your hard work. This role would be shift based and this would work on a 5 week rotation, you will be working a mix of days, evenings and weekends. You will receive full customer service and call centre based training provided and designed by the company and regulated by the FCA. If you have a passion for providing high levels of customer service, we would love to hear from you! We will be reviewing...

  17. Customer Service Advisor

    Newmarket, Suffolk | £17000/annum | From CV-Library

    Customer Service Advisor Newmarket £17000 Twelve Talent are looking for a Customer Service Advisor to join our client’s busy team in Newmarket. As a customer services advisor you... scheduling calls for maintenance engineers and escalating complaints efficiently. Previous experience working on a help desk is preferable for this customer service advisor role as is a good geographical awareness and the ability to multi task. You must also have good verbal and written communication skills. In return my client offers their customer service advisor a competitive package ... an experienced customer service advisor with help desk experience, then please apply now or contact Leah at Twelve Talent for more information ...

  18. Customer Service Representative

    Haverhill, Suffolk | £17000/annum | From CV-Library

    Our client, a bespoke design and manufacturing organisation based in Haverhill, Suffolk, are looking for an enthusiastic and determined Customer Service professional to join their team. Reporting... directly to the Customer Service Manager, you will play a pivotal role in ensuring the efficient and effective operation of the customer service department, whilst providing extremely high standards of customer care, liaison and interaction at all times. The department you will be working in, pride themselves on the service that they supply to their customers, which includes the following ... and requests • Handling any customer queries or issues with a diligent and pleasant nature We are looking to recruit someone who ideally has experience within an office based customer service...

  19. Customer Services Operator

    Haverhill, Suffolk | £20000/annum | From CV-Library

    Customer Services Operator, Haverhill - Permanent - Circa £20,000 per annum Our client, based in Haverhill, are looking to recruit a Customer Services Operator to assist in the office. The ideal... candidate will have previous experience within the customer services sector and be competent using Microsoft Office. In this position you will be the first point of contact for customer enquiries ... Responsibilities: * Manage all incoming calls * Generate sales leads * Deliver first class customer service * Develop relationships of trust and reliability with customers * Deliver accurate ... manner * Prepare and distribute sales activity reports Candidate Requirements: * Proven customer service experience * Competency in Microsoft suites * Excellent communication and listening...