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Customer Services jobs in Cambridge

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  1. Customer Services Manager

    Newmarket | Negotiable | From Unisurge International Ltd

    Unisurge International Ltd is experiencing exceptional growth and has an exciting opportunity for an experienced Customer Services Manager to join us in Newmarket, Suffolk. The successful applicant... sterile medical devices and custom procedure packs. Our range of bespoke single use products is both cost effective and patient specific. This Customer Services Manager position is based at our ... manufacturing operations and launching a new Technical Services offering to the Medical Devices industry. The ideal Customer Services Manager candidate will have a minimum of two years' relevant managerial experience within a Customer Service environment. They should be proficient in verbal and written communication and have the ability to delegate. A high standard of computer literacy is...

  2. Customer Services Representative - Huntingdon

    Huntingdon | | From Additional Resources

    Customer Services Representative - Huntingdon Salary Depending on Experience Job Description: Due to an expansion in business operations of our client based in Cambridge we now seek... additional enthusiastic and committed individuals to join their office based skip hire customer services team. Job Role: Based at their head office in St. Ives you will be responsible for dealing with customer orders and enquiries via the telephone and on-line, processing customer orders and providing administration support to the operation teams. Skills Required: Experience of working in a busy operational office preferred together with good basic IT skills. Waste industry experience is not required as full training and support will be provided. Salary: A competitive...

  3. Customer Service Assistant

    Cambridge | £18000 per annum | From Print Upsell L X-Post

    Our client, based in Cambourne, is looking for an experienced Customer Service Assistant to join their company. Working within a small team, as Customer Service Assistant you will be responsible.... • Order management from order receipt through to invoicing (pre-sales), including order input, liaison with customer to ensure customer requirements are understood, liaison with corporate headquarters • Management of customer queries/complaints (post -sales) regards delivery, technical concerns, invoicing issues etc., to a satisfactory solution for both parties. • General assistance and interaction with customers, aimed at increasing sales volumes. Key attributes: • Proven experience in working within a Customer Service Assistant role or similar • Educated to...

  4. Customer Service Advisor

    Huntingdon | Market related | From 1st Choice Staff Recruitment Ltd

    Our client is seeking a Customer Service Advisor, to join their team on a permanent basis. This role will involve and not limited to the following responsibilities: * Providing spoken and... written support for all customers via the phone and by email. * Ensuring that customers are given the correct information, materials and support. * Completing daily administration within the Customer Service Role and support the business and customers by offering an exceptional service. * Meeting required service levels for customer service response times. * Accurately maintaining records ... must: * Have excellent customer service skills. * Have strong communication skills at all levels, both written and verbally. * Have excellent accuracy and attention to detail. * Have a strong...

  5. Customer Service Administrator

    Cambridge | Neg | From Experis IT

    Customer Service Administrator required for a leading global healthcare company based in Cambridge. The candidate will require an excellent level of customer service along with technical... administration skills. Main day to day duties: * Interface with all service providers to develop and maintain service schedule, determine call priority based on customer needs and available ... and Competencies: * Intermediate Excel skills * Technical Administration experience * Planning and Scheduling service calls and lab equipment breakdowns. Engineer repairs. * Customer service ... solutions to unique situations. * Planning of scheduled events with interaction with the instrument owner * Issue work order * Prepare instrument out of service, work permit etc. for PM if needed...

  6. German-speaking customer service

    Cambridge | Not specified | From Print Upsell L X-Post

    We are seeking a German-speaking customer service professional to work for a research company on the outskirts of Cambridge city centre. The working environment is fun and fast-paced, with... everybody working together as a team to deliver great service and the best products to customers. In addition to competitive salaries, an attractive flexible benefits package which includes a profit-share scheme and share options is offered. This is an exciting opportunity for a German-speaking Multilingual Customer Service Assistant to play a key role in the German virtual office team. • You will support the growing German-speaking customer base by ensuring fast delivery and exceptional service. • You will be based in the UK office alongside the French, Spanish and English...

  7. Customer Service

    Saffron Walden, Essex | 13520.0000 | From Exact Sourcing

    Do you love talking to people and helping them put a smile on their face? Our client is a dynamic brand at the top of their field and due to continued success and expansion, are looking for new... customer service team members for their offices in Saffron Walden. This is a vibrant company where the emphasis is on fun, open plan working and a truly supportive environment. Like the sound of the above? Then this could be the role for you. The role will involve • Receiving calls direct from customers • Taking and processing orders / bookings • Use of the in-house system ... • Outstanding level of customer service • Naturally enthusiastic ...

  8. Customer Service

    Saffron Walden | £13520/annum Up to £250 1/4 bonus | From Exact Sourcing Limited

    Do you love talking to people and helping them put a smile on their face? Our client is a dynamic brand at the top of their field and due to continued success and expansion, are looking for new... customer service team members for their offices in Saffron Walden. This is a vibrant company where the emphasis is on fun, open plan working and a truly supportive environment. Like the sound of the above? Then this could be the role for you. The role will involve • Receiving calls direct from customers • Taking and processing orders / bookings • Use of the in-house system ... • Outstanding level of customer service • Naturally enthusiastic ...

  9. Trainee Customer Service Administrator

    Huntingdon | Depending on experience | From 1st Choice Staff Recruitment Ltd

    Our client is seeking a Trainee Customer Service Administrator to join their expanding Customer Service Team. This role will involve an approximate 2 year training scheme where you will be... learning various aspects of the Sales Administration and Customer Service department. Duties will include: * Supporting the activities of the Customer Service team by delivering excellent assistance in all sales administrative matters. * Arranging customer demonstrators. * Oder processing. * Preparing documentation as requested as well as other general administrative tasks. * Providing highest possible standards of customer care. The successful candidate must: * Have excellent customer service skills. * Have excellent communication skills at all levels, both written...

  10. Customer Service Advisor Apprentice

    Cambridge | £10394 per year | From QA Ltd (Apprenticeships)

    If you have a passion for IT and are hoping to earn a qualification by getting hands-on experience then this is an excellent opportunity to start your career with an apprenticeship in IT and gain... Customer Service Advisor to join our vibrant and growing team. You will be a highly motivated individual who understands the importance of your role to the success of the team, having a 'can do&apos ... , resolution or escalation ensuring end user experience is of high accuracy, quality and customer satisfaction. - Ensure company's service compliance requirements are met with zero deviations - Manage the effective and efficient on-boarding of new customers - Publish metrics on SLA adherence to drive continued improvement and service excellence. - Develop, review and maintain processes to...

  11. Customer Services Advisor

    Cambridge | £22,000 per annum | From talentdesk

    talentdesk have an exciting opportunity for an experienced Customer Service Advisor to work for a large organisation based in Cambridge. Working in a team environment you will be responsible for... taking high volumes of calls and dealing with emails regarding customer queries. You will also be liaising with other areas of the business to provide support. Other administrative duties will include updating the database and generating reports. This role requires previous customer service experience and strong communication skills. The hours of work will be between 10am and 10pm on a shift rota of four days on followed by four days off. This Customer Service role is paying £22,000. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services-Advisor_job63068740 ...

  12. Customer Service Execuive

    Cambridge | £15000 per annum | From Recruitability

    Job Title: Call Centre Customer Service Executive Location: Cambridge Salary: £15,000 increasing to £17,000 with training Term: Permanent My client is looking a full time Call Centre... Customer Service Executive to join their busy Cambridge Call Answering Centre for an immediate start - ideally. The Role of Call Centre Customer Service Executive: The company are a busy and productive Cambridge based telephone answering and customer service centre offering services to clients ranging from basic message taking and virtual reception, through to sales order processing ... of customer service in the industry. You will develop your talents with a company funded NVQ in Customer Service up to Level 3. To be successful for the role of Call Centre Customer Service Executive...

  13. Customer Service Advisor

    Huntingdon | £18000 - £20000/annum | From HRGO

    My client in Huntingdon are looking for a Customer Service Advisor to join them on a permanent basis. Speed and accuracy of response is a key requirement of the role. In particular, it is the... or conclusion. Whilst the role will concentrate in areas of sales/sales administration, you will act as the 'key' contact for all areas of customer service across the company. This will require ... judgement and influence will greatly influence the company's response. Printing/binding of proposals; issue master documents; monitor and report quotations; Customer setup & service implementation ... of dispatch of official purchase order and customer acknowledgement, all orders within 72 hours of receipt, subject to re­negotiation in the event of there being no suitable vehicles available. Liaise between...

  14. Customer Service Adviser

    Huntingdon | From £15,000 to £15,000 per annum | From Support Services Group

    You will have experience working within a call centre or busy customer service environment for this Huntingdon based role. Main duties will include assisting the Customer Service Manager with... approving website orders, processing bookings, answering queries, recording customer communication, maintaining the Company database and all associated administration duties to meet service levels and response times. Immediate start!  This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Adviser_job63139674 ...

  15. customer service advisor

    Cambridge | £15k - 17k per year | From Interaction - Cambridge

    Customer Service Advisor Permanent Cambridge My client is looking for enthusiastic Customer Service Advisors to join their busy team in Cambridge. I am seeking candidates who provide excellent... customer service, work well within a busy target driven environment and provide a pleasant call service. Responsibilities: Inbound and outbound calls B2B / B2C; Raise awareness of a full range of products available; Maintain an excellent customer service experience; Manage a variety of tasks and responsibilities; Maintain a high customer call volume Candidates must: Be enthusiastic and motivated; Excellent telephone manner with listening skills Microsoft Office skills, mainly Word and Excel; Evidence of high call volume; At least 1 year’s experience in a customer service...

  16. Customer Service Advisor

    Newmarket | £15000 - £17000/annum | From Interaction Recruitment

    Customer Service Advisor Permanent Newmarket My client is looking for enthusiastic Customer Service Advisors to join their busy team inNewmarket. I am seeking candidates who provide... excellent customer service, work well within a busy target driven environment and provide a pleasant call service. Responsibilities: * Inbound and outbound calls B2B / B2C; * Raise awareness of a full range of products available; * Maintain an excellent customer service experience; * Manage a variety of tasks and responsibilities; * Maintain a high customer call volume Candidates ... ;s experience in a customer service environment I am looking for candidates who have personality that’s comes through over the phone, a passion to sell a service, and a natural buzz for...

  17. customer service advisor

    Cambridge | £15000 - £17000/annum | From Interaction Recruitment

    Customer Service Advisor Permanent Cambridge My client is looking for enthusiastic Customer Service Advisors to join their busy team in Cambridge. I am seeking candidates who provide... excellent customer service, work well within a busy target driven environment and provide a pleasant call service. Responsibilities: * Inbound and outbound calls B2B / B2C; * Raise awareness of a full range of products available; * Maintain an excellent customer service experience; * Manage a variety of tasks and responsibilities; * Maintain a high customer call volume Candidates ... ;s experience in a customer service environment I am looking for candidates who have personality that’s comes through over the phone, a passion to sell a service, and a natural buzz for...

  18. Customer Service Advisor

    Cambridge | £6.50 per hour + Holiday Pay | From Neaves & Neat Employment Services

    Temporary Customer Service Advisor job for a company based in Waterbeach . This is a superb opportunity to join our client in Waterbeach as a Customer Service/Call Centre Representative. You... Candidate requirements: Good typing skills - speed and accuracy An excellent telephone manner Ideally previous customer service and/or administrative experience The position will include a detailed induction and training process. Location: Waterbeach Working Hours: Monday to Friday 8:55am-5:10pm Position: Customer Service/Call Centre Representative Duration: Ongoing (possibly ... posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job63134467 ...

  19. Customer Service Reps

    Cambridge | £17000/annum | From Interaction Recruitment

    Customer Service Representatives Cambridge I am currently recruiting for a number of Customer Service Representatives to join a busy office environment inCambridge. My client is looking for... enthusiastic individuals who has previously worked in a contact centre environment and has experience of being driven by targets. Candidate requirements: * Evidence of a high call volume * Experience managing a busy work load * Comfortable dealing with both positive and negative call situations * Calm and organised approach * Excellent phone manner * Minimum 1 year customer service experience Candidates that have worked in a complaints division would thrive in this environment. If you believe you tick all the requirements please apply. Please apply or contact Amber Hunt...

  20. German Customer Service Assistant

    Cambridge | Competitive Bonus, Benefit Package | From Staffline Permanent

    About My Client My Client are a leading web based business supplying research tools to life scientists worldwide. Their head office is in Cambridge (UK), they also have offices in Bristol (UK),... customers. In addition to competitive salaries they can offer an attractive flexible benefits package which includes a profit-share scheme and share options. What does a German-speaking Customer Service Assistant do? You will support their growing German-speaking customer base by ensuring fast delivery and exceptional service. This is an exciting opportunity for a -speaking Multilingual Customer Service Assistant to play a key role in their German virtual office team. As their dedicated German-speaking Customer Service Assistant you will be based in their UK office alongside the French, Spanish...