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Customer Services jobs in Cambridge

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  1. Customer Service Executive

    Cambridge | Market related | From Interaction - Cambridge

    New Opportunity: CUSTOMER SERVICE EXECUTIVE – PRE TRAVEL Cambridge I am currently recruiting for a customer service executive in the pre travel unit to join an independently owned travel... company based in Cambridge. The Customer Services Department provides a high level of customer service to all clients and internal departments to ensure the smooth running of all travel arrangements made to all of the destinations featured. The Pre-Travel team work within the Customer Services department dealing with calls from travel agents and clients wishing to amend their travel ... travel Must have personal experience and knowledge of travel destinations Minimum one year customer service experience Hours: 9.00am to 5.30pm, Monday to Friday. 9.00am to 5.00pm Saturdays...

  2. Customer Service Representative

    Huntingdon | DOE | From Mick George Limited

    Place of Work: Mick George Head Office, Huntingdon, PE29 6XU Our Story We have built our reputation in the Construction Industry, migrated our expertise and integrated our services to become... and spoken. Are you a strong Customer Service Advisor who is passionate about delivering a quality of Customer Service and looking for a new change? Receiving inbound calls only, you will be managing a high volume of customer queries, taking orders and service requests. Ensuring the customer databases is updated at all times. About the Role - Assist with new customers enquiries ... /Experience - Passionate about delivering excellent customer service. - Previous experience of working within a high volume customer service/ customer care role. - Solid knowledge of all Microsoft Office...

  3. Customer service support

    Cambridge | £15k - 16k per year | From Interaction - Cambridge

    Urgent Customer Services Support Cambridge £15-16k My client, based in the centre ofCambridge, is looking for candidates with outstanding customer service experience to join... their busy team. The Customer Services Department provides a high level of customer service to all clients and internal departments to ensure the smooth running of the client process. You will work as part of the Customer Services team processing bookings and handling various back office and reporting tasks for all of my clients products.  Main responsibilities: - Ensuring the timely and accurate dispatch of documentation. - Emailing suppliers for availability and confirmation - Chasing replies from suppliers for confirmation - Ensuring that notification faxes/e-mails are all dispatched...

  4. Customer Service Executive

    Cambridge | £15k - 16k per year | From Interaction - Cambridge

    Urgent Customer Service Executive Pre-Travel Cambridge £15-16k My client, based in the centre ofCambridge, is looking for candidates with outstanding customer service... experience to join their busy team. The Customer Services Department provides a high level of customer service to all clients and internal departments to ensure the smooth running of the client ... and confirmation has been received, where appropriate - ensuring that faxes/e-mails are all despatched - booking ferries, as required - answering calls to department and handling customer queries professionally - dealing with amendment requests from customers/agents from simple add ons to bookings to re-arranging an entire itinerary - handling booking cancellations - liaising with suppliers...

  5. Customer Service Agent

    Haverhill | £14.4k per year | From Hales Group Ltd (Bury)

    Customer Service Agent- £14,400 with excellent benefits package Role Responsibilities Ensure incoming calls that are received are acknowledged and processed accurately and efficiently, within... work load issues are highlighted to service team leader in a timely manner. Support other customer support teams to ensure workload is managed across the whole team, ensuring all work load issues are highlighted to service team leader in a timely manner. Communicate effectively to the other members in the team regarding changes in procedures and processes in regard to customer people counting systems. Promote and be instrumental in looking at continuous improvements both from a customer and business perspective. Administration requirements of the service team to be completed to...

  6. Multilingual Customer Service Specialist

    Cambridge | £18k - £22k pa | From Scene One Ltd

    The Company - An innovative and revolutionary international software solutions provider, supplying ingenious mobile and tablet sales support solutions into the automotive industry, servicing clients... such as Jaguar Landrover and Kia. As a result of rapid growth and international expansion, my client has an immediate requirement for Multilingual Customer Service Specialists in their state of the art Customer Service Centre in Cambridge. The Role - You will work in a small, close-knit team to support customers via telephone, email and live chat facilities. You will be close contact with ... the following combinations: German and Polish, or Portuguese and Spanish. You will have experience working in customer service within a call centre environment, and be passionate about putting the customer...

  7. Customer Service Advisor

    Haverhill | £8.32 pa | From Spring Grp (London)

    Adecco are currently recruiting for Customer Service Advisors to work with a large insurance company based in Haverhill. These Customer Service roles are offered on a temporary basis for 6 weeks,... the relevant department. As you will be dealing with many different calls good customer service skills are essential. You will also be asked to make outbound calls and update the claims tracker. If you are immediately available, have previous customer service experience, and are looking to join a fun and lively team, please apply NOW! Adecco is acting as an Employment Business in relation to this...

  8. Customer Service support

    Cambridge | £15k - 16k per year | From Interaction - Cambridge

    Urgent Customer Services Support Cambridge £15-16k My client, based in the centre of Cambridge, is looking for candidates with outstanding customer service experience... to join their busy team. The Customer Services Department provides a high level of customer service to all clients and internal departments to ensure the smooth running of the client process. You will work as part of the Customer Services team processing bookings and handling various back office and reporting tasks for all of my clients products.  Main responsibilities: - Ensuring the timely and accurate dispatch of documentation. - Emailing suppliers for availability and confirmation - Chasing replies from suppliers for confirmation - Ensuring that notification faxes/e-mails are all...

  9. Temporary Customer Service Advisor

    Newmarket | £7.96 per hour | From Pure Resourcing Solutions Ltd

    Customer Service Advisor required to start ASAP based in the outskirts of Newmarket. Key duties include: - Process sales orders, replacements, stock returns and refunds as instructed - Ensure... all customer queries are responded to in a professional and timely manner - Dealing with complaints received by the call centre and escalating to management as required - Maintenance of the customer database You will need to have excellent verbal and written communication skills and have a confident and professional telephone manner. Attention to detail and strong organisational skills are essential. Previous customer service experience is ideal. This is a temporary role on an ongoing basis but there could also be a possibility of the role becoming permanent. £7.96 per hour. ...

  10. Customer Service

    Huntingdon | £0 - £16700/annum | From CV-Library

    Our client is looking for excellent customer services/administrator to work within their claims department. This is a role which requires excellent customer focus, communication, accuracy and...-mail queries and working within agreed service level to respond to customer needs * Achieve call monitoring targets * Provide support to the Policy Holder/Customers of the claim, giving prompt and accurate advice * Prioritising and organising your workload to ensure deadlines are adhered to * Investigate & understand customer job-related queries and forwarding to the correct department for ... & understand customer job-related queries and forwarding to the correct technician or team manager for resolution Key Skills:- * Communications * Customer Relationships * Decision Making * Planning...

  11. Customer Service

    Huntingdon | £0 - £16700/annum | From CV-Library

    Our client is looking for excellent customer services/administrator to work within their claims department. This is a role which requires excellent customer focus, communication, accuracy and...-mail queries and working within agreed service level to respond to customer needs * Achieve call monitoring targets * Provide support to the Policy Holder/Customers of the claim, giving prompt and accurate advice * Prioritising and organising your workload to ensure deadlines are adhered to * Investigate & understand customer job-related queries and forwarding to the correct department for ... & understand customer job-related queries and forwarding to the correct technician or team manager for resolution Key Skills:- * Communications * Customer Relationships * Decision Making * Planning...

  12. Customer Service Specialist with Danish and Swedish

    Cambridge | From £20,000 to £22,500 per annum | From Park Street People

    Customer Service Specialist with fluent Danish and Swedish language required for a leading company in their industry based in Cambridge. Salary pays £20,000 -£22,000 per annum plus benefits,... full-time hours Monday-Friday. Full product training will be given to the successful candidate. Working for a leading company the successful candidate will work in a varied customer services role where you will solve customer issues, install applications and train new customers on these applications. You will also support the sales department with lead generation and sales administration activities. The successful candidate will have excellent verbal and written communication skills in English, Swedish and Danish. If you feel your profile would be suitable for this vacancy, please apply...

  13. Customer Service Manager- Cambridge

    Cambridge | £19000 - £21000 per annum | From Quest Search and Selection Ltd

    Customer Service Manager- Cambridge My client, a market leading department store near Cambridge, is looking for a passionate customer driven manager to grow and develop the business in one of... their high profile stores. This is an opportunity for an exceptional individual who can create and inspire a team to deliver unrivalled customer service across the site. In this role you will be responsible for: Implementing and tracking local PR events to optimise customer experience Motivating your team to deliver sales targets and an impeccable standard of customer service Pro-actively developing the customer experience alongside the operations team Exploring social media interactions to ensure a consistent and outstanding customer experience Proven track record in driving a team...

  14. Customer Service & Sales Advisor

    Cambridge | £18500 per annum | From Pareto Law PLC

    Customer Service & Sales Advisor Cambridge, CB21 £18,500 EASJP5449 Can you provide excellent customer service and build client relationships? My client is an entrepreneurial company... and progress. The Role: - Dealing with a wide variety of inbound and out-bound customer service calls and emails - Responding to inbound sales enquiries through to successful application - Liaison with Sales Operations Analyst to provide information for sales forecasting and pipeline management - Extensive use of the company CRM system - Extensive use of internal customer payments systems ... directly. If you haven`t heard from us within 28 days please consider your application to have been unsuccessful.) Customer Service & Sales Advisor ...

  15. Customer Service Advisor - Haverhill

    Haverhill | £5.31 (under 18), £6.45 (18-20), £6.78 (21-24), £7 | From Jobsite

    Get set for a Christmas with Argos! At Argos, we have Christmas roles all wrapped up and we’re now recruiting Customer Service Advisors in store. Working at Argos over Christmas means... every day will be different, offering you new and exciting challenges. You will play a key part in creating an enjoyable and easy shopping experience for our Customers, helping us continue our journey to become a digital retail leader. We have a range of part-time opportunities in our stores, with various working patterns and contracted hours to suit you. We’re looking for people who: Love to help customers Care about delivering a superior shopping experience every time Feel confident using today’s technology and eager to share their know how with others Can work as...

  16. Customer Service

    Saffron Walden | | From CV-Library

    The Just Recruitment Group Ltd are currently looking to recruit a temporary Customer Service Representative for 2-3 months for our client based in Saffron Walden. General Duties will... include; Answering telephone calls Taking messages General administration Ideal candidate will have a back ground in customer service and is available to start immediately. For more ... temporary, permanent and contract recruitment service for Office, HR, Industrial, Technical, Engineering, Law and Finance, the Just Recruitment Group works successfully with an extensive list of local businesses, providing an honest, ethical and professional service to both candidates and clients. With branches in Braintree, Ipswich, Haverhill, Sudbury, and Witham we are positioned to offer...

  17. Customer Service Assistant / Team Leader

    Cambridge | Competitive plus excellent benefits | From One Stop Convenience Stores

    Owned by Tesco Plc, but operated as a separate business, One Stop Convenience Stores are an ambitious organisation, with growth plans over the next 5 years that will see us opening new stores... across the country to expand on the current 750 + stores across England and Wales. We are looking for Customer Service and Team Leaders to join us in full and part time roles in the following postcodes CB6 2RB, CB4 2AD, CB4 2DA, CB5 9HP, CB24 6AJ and CB5 8SR Do you love serving local shoppers a little better every day? If so then One Stop is the company for you. Our teams are really hands on ... holder. If that’s not enough, working for One Stop offers a vast range of benefits, such as: • 10% discount in One Stop and Tesco stores • Cycle to work scheme • Discounted Tesco pharmacy services...