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Customer Services jobs in Cambridge

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  1. Customer Service Advisor

    Cambridge | 20000.0000 | From Reed

    An exciting new opportunity has arisen for a Customer Service Assistant to join my client based in Cambridge.This is a fun and fast-paced company, with a strong 'team' feel where everybody works... together to deliver great service and the best products to their customers.The working hours for the role are 37.5 hours per week, Monday - Friday, 8am-5pm.This is a fixed term contract until 31st August 2017The key purpose of this role is to support the company's customer base by ensuring exceptional service teamed with fast delivery.The successful candidate must be able to speak fluent English as well as being fluent in one of the following languages- French, German or Spanish As a Customer Service Assistant, you will be the front line of customer support, dealing with enquiries...

  2. Customer Service Advisor

    Cambridge | 16000.0000 | From The One Group

    Job: Customer Service AdministratorLocation: Cambridge Salary: £16k to £18My client is looking for a customer service administrator who can deliver excellence in service to thier customers and have... good attention to details when completeing administrative tasks.You will work as an integral part of the team delivering on key business objectives.Key responsibilities of the Customer Service ... system.• Dealing with customer queries over the telephone, providing an excellent level of customer service at all times.• On site customer service visits will be required to deal with business reviews.• Understand customer requirements and provide accurate and helpful information • Direct reporting to the group Customer Service Manager.• IT skills - Supporting colleagues within the business.As...

  3. Customer Service Advisor

    Huntingdon | 0.0000 | From The One Group

    Job: Customer Service representativeLocation: HuntingdonSalary: Based on experienceMy client, a leading international medical device manufacturer are looking to hire a customer service team support... the sales, marketing and service organizations in order to respond to customers and deal with processing of orders. You will be part of the team that are responsible for carrying out the functions ... Notes for Customer Return.? Keeps track of orders on hold, interfacing with customers on a weekly basis.? Supporting the service team with allocation of jobs and completion of paperwork.? Provides backup to members of Customer Service Team.? Maintains accurate material and customer records in the system.? Interfaces with Office Manager. Alerts to any problems, solicits guidance and maintains...

  4. Customer Services Coordinator

    Cambridge | 17000.0000 | From Exact Sourcing

    Customer Services Co-ordinator required! This role will be based on the outskirts of Cambridge and offers a competitive starting salary of £17,000pa.  You will be working as part of the Customer... Services team offering support and advice to customers. Our client, is a well-established and nationally recognised hardware and software technology supplier, is looking for a new member to join their team as a Customer Services Co-Ordinator.  This is a fabulous opportunity to join respected business, with a strong focus on delivering excellent customer service in a friendly, very busy environment.As the Customer Services Co-ordinator you will be responsible for:- Respond to customers in relation to repairs and escalate where applicable- Raise and follow up on repair quotations- Liaise with...

  5. Customer Services Advisor

    Cambridge | 22000.0000 | From Purely Personnel

    Our world class client based in Cambridge are now in the market for a permanent Customer Services Advisor to join their busy team. This is a front line role and the successful candidate will have... had extensive customer service or call centre experience. The role will involve ; Being the first line contact & support to our customersProviding a friendly, professional and efficient customer ... Customer Care tickets for callouts / repairs / breakdowns, equipment moves & installations.Maintenance order & service confirmation follow-upsAssist with sales & marketing projectsEngineer despatch ... skills at intermediate level A call centre or customer services background within a commercial environment. Candidate must be able to work quickly and efficiently in a pressurised environment. To...

  6. Customer Service Representative

    Newmarket | 19000.0000 | From Berry Recruitment

    Berry recruitment are currently recruiting for a Customer Service Representative with good administration skills for our client who is based in Newmarket.This is an exciting opportunity for an... experienced customer service representative with strong IT and administration skills to join a well respected and established company.Your main duties will include:- performing administrative duties for the branch- management of aged debtors- processing customer enquiries and orders- raising and updating orders- general filing duties- branch banking dutiesWorking hours are 8-5/830-530 Monday to Friday and alternate Saturday mornings.Please do not hesitate to get in touch if you require any more information. ...

  7. CUSTOMER SERVICE ADMINISTRATOR

    Cambridge | 19000.0000 | From EC Resourcing

    Our client a globally successful firm, is looking for a customer service administrator to be the first point of contact for customers worldwide. This is a very busy role and will require someone... hugely efficient and organised. Your duties will include: Respond to delivery queries daily Complete SAP order entries Deal with shipping documentations Update and maintain reports Support the production and supply chain teams Liaise with freight forwarders We are ideally looking for someone who experience working within a similar role, and who has excellent customer service skills. ...

  8. Customer Services Representative

    Cambridge | 18536.0000 | From Cambridge University Press

    Salary: £18,536 p.a. + benefits We have vacancies for Customer Services Representatives to work collaboratively within our customer services team, providing an efficient service to our global... customers. We have a permanent position and a 12 month contract available. In this role you will provide a comprehensive service to our customers by helping and resolving our customer and vendor ... individual who is able to provide an excellent service to our customers and internal contacts globally. Confidence and competence in using MS Office package and high proficiency in spreadsheet functions ... a customer services environment, have an excellent telephone manner and possess an aptitude for technology. European languages would be advantageous. About us: We are a global not-for- profit...

  9. Customer Service Hosts

    Cambridge | 22404.0000 | From Greater Anglia

    Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street... to destinations across the east of England. We have excellent opportunities to join the Customer Service team in the Cambridge Area at the newly built Cambridge North Station, located next to the Science and Business Parks. You will be meeting and greeting customers and answering their enquiries, so you will need to be customer service focused, friendly and approachable with the ability to work within a team and be pro-active. You will have a high level of professionalism, positive attitude, and be pro-active, friendly and open when dealing with our customers. Excellent customer service...

  10. Customer Service Advisor

    Cambridge | 18048.0000 | From 360 Resourcing

    Our client has a new exciting opportunity, not to be missed! They are currently looking for a Customer Service Advisor to join the team based in Cambridge. The successful candidate will join them on... apprentices, they have a current income of around £33 million, with considerable opportunities to expand operations whilst continuing to pursue excellence in all that they do. About the Customer Service ... evenings in order to promote the College.  You should have a flexible, enthusiastic attitude and focused on providing excellent customer service.  What they’re looking for in their Customer Service ... environment is desirable but not essential as training will be given. What they can offer you in return as their Customer Service Advisor Alongside a competitive salary, they also offer an attractive...

  11. Customer Service Administrator

    Newmarket | 8.7500 | From Crem Recruitment Ltd

    Are you a skilled administrator?Do you have excellent Customer service skills?Are you available immediately? My Client is based in Newmarket and is looking for a Customer Service Administrator to... join them initially on a temporary basis however this could lead to a permanent position for the right candidate. The role will involve answering all telephone enquiries and handling calls in an appropriate manner, dealing with email requests, logging all enquiries on an internal database and processing orders. The post holder will be able to confidently communicate at all levels, and be able to keep customers informed of the whole process to the clients set service level agreements. This role involves a lot of data entry so a good eye for detail is required. Other administrative duties may...

  12. Administrator/Customer Service

    Cambridge | 15000.0000 | From Intelligent Fingerprinting Ltd

    We are a growing, scientific development company based in Impington, on the outskirts of Cambridge and are currently seeking a Customer Services Administrator to assist the various support functions... of the business. Key Tasks Acting as the first point of contact for visitors.Responding to customer enquiries via email and telephone.Data entry and maintaining client records on an internal databaseReceiving deliveries and organising shipments.Placing orders for stationery and general office supplies.General office administrative duties.Working as part of a small team and providing support ... a flexible approach is important. Experience of working in a customer-facing role is preferred together with an understanding of office systems such as Microsoft Word and Outlook. Knowledge of SAGE CRM is...

  13. Customer Service Advisor

    Cambridge | 0.0000 | From BPP University

    The successful candidate will provide proactive customer service and excellent facilities services to students, customers, visitors and staff. PRINCIPAL JOB ELEMENTS AND RESPONSIBILITIES Customer... Service Provide an excellent front of house experience for all students and visitors.To provide a seamless approach to customer service at the study centre. This includes being first-line support ... refer queries on to specialist teams as appropriate, within agreed processes. This may involve referrals to on-site or remote Student Services staff (such as student advice, careers and library ... and diversity SKILLS, KNOWLEDGE, QUALIFICATIONS REQUIRED Essential A proven record in providing exceptional levels of customer serviceMust take ownership of issues and associated responsibility for...

  14. Customer Service Representative

    Cambridge | 0.0000 | From Hays Specialist Recruitment Limited

    Customer Service Representative for one of the world's leading technology firmsCustomer Service RepresentativeCustomer Service Job based in Cambridge, working for a leading technology firmA global,... start up technology company are seeking tenacious and personable individuals to join their expanding customer service team on an on-going temporary basis.Your New CompanyThis globally recognised ... for all employees, offering state of the art office facilities. Due to market growth and the launch of a new project, a dedicated customer service representative is needed to provide world-class ... information and resolve any emerging problems with accuracy and efficiency. The target is to ensure the standard of service remains excellent and a high level of customer service is maintained whilst...

  15. Multilingual Customer Service Specialist

    Cambridge | 20000.0000 | From Pure

    Urgent Multilingual Customer Service Specialist required!An exciting opportunity for a Multilingual Customer Service Specialist has arisen with our client based North of Cambridge city. This fixed... term contract is to start ASAP until August 2017.Our client is looking for candidates with experience in dealing with a diverse range of customers, who are able to understand complex order details and have attention to detail that is second to none. They look for people who have gained this experience in other customer service roles dealing with customers on the phone and by email.Skills:• Fluent in English and either French, German or Spanish• Fantastic attention to detail• Experience within a customer service role• Team playerHours: Full-time Monday to Friday Salary: £20,000 per...

  16. French Speaking Customer Service Adviser

    Cambridge | 0.0000 | From Reed

    An exciting new opportunity has arisen for a French Speaking Customer Service Assistant to join my client based in Cambridge.This is a fun and fast-paced company, with a strong 'team' feel where... everybody works together to deliver great service and the best products to their customers.The working hours for the role are 37.5 hours per week, Monday - Friday, 8am-5pm.The key purpose of this role is to support the company's French and English customer base by ensuring exceptional service teamed with fast delivery.As a French speaking Customer Service Assistant, you will be the front line ... the company's French and English customer base by ensuring exceptional service teamed with fast delivery.As a French speaking Customer Service Assistant, you will be the front line of customer support...

  17. Customer Service Executive - French - Cambridge

    Cambridge | 0.0000 | From Booking.com

    We are looking for French speaking Customer Service professionals to join our team in Cambridge! Life doesn’t come with scripts, so why should customer service? At Booking.com, we don’t need to... repeat the same speech in order to deliver the outstanding customer service we are known for. We are real people, having real conversations. We go the extra mile to make sure travellers get their stay just right. 24/7. All year round. Our Customer Service Executives play a pivotal role in the success of Booking.com. As such, we’re not looking for just anybody. We’re looking for people who want ... . Any query, any complaint, our Customer Service Executives handle each call or email with patience and professionalism, creating an individual, positive experience for every traveller. The Customer...

  18. 2 X Customer Service Advisors

    Haverhill | 8.0000 | From Crem Recruitment Ltd

    2 X Customer Service Advisors Full Time - 8:30am until 5:00pm - Inc. alternative Saturdays £8 to £9/hour Based on Experience I am recruiting on behalf of an well establish business in the Haverhill... area that have a need to employ 2 temporary Customer Service Advisors to join there experienced ever growing team. The role consists of the following Main Duties Liaising with Customer, face to face and over the telephoneGeneral administration tasksCreating customer packs and return documentsMaintaining company systems and customer databaseAnswering incoming callsUpdating customer claims and dealing with them in a professional manner. Candidate Requirements Customer Service ExperienceExcellent administration skillsExperience working in the motor trade is essentialA history of using CRM...

  19. Multilingual Customer Service Specialist

    Cambridge | £20,000 per annum | From Pure Resourcing Solutions

    Urgent Multilingual Customer Service Specialist required! An exciting opportunity for a Multilingual Customer Service Specialist has arisen with our client based North of Cambridge city. This fixed... term contract is to start ASAP until August 2017. Our client is looking for candidates with experience in dealing with a diverse range of customers, who are able to understand complex order details and have attention to detail that is second to none. They look for people who have gained this experience in other customer service roles dealing with customers on the phone and by email. Skills: • Fluent in English and either French, German or Spanish • Fantastic attention to detail • Experience within a customer service role • Team player Hours: Full-time Monday to Friday Salary: £20,000 per...

  20. Customer Service Advisor - Hungarian Speaking

    Cambridge | 17500.0000 | From Advancing People

    Advancing People Multilingual - Recruitment Specialists are now recruiting for a Hungarian speaking Customer Service Advisor to join a fast growing business based in Cambridge. As a Hungarian... Speaking Customer Service Advisor it will be your responsibility to work with Customers based in the Hungarian speaking regions providing excellent customer service via phone & email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming callsDeliver high quality customer serviceCustomer queries via email and telephoneBuild relationships with new and existing clientsProcess orders received via the telephone, fax, e-mail or internetAdvise customers on latest products available. Person Specification: Fluent in HungarianStrong...