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Customer Services jobs in Cambridge

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  1. Customer Service

    Cambridge | 16500.0000 | From The One Group

    Job title: Customer Service Salary: 16.5k moving up to 17.5k after probation. Location: Cambridge Hours: Monday to Friday- Shift work- Sataday: Must be able to commit to at least 26 satadays per... year Our client, a leading financial services company based in Central Cambridge is currently recruiting for a customer service to work in their head office to support the business by building ... needs • Provide customers with excellent customer service at all times, including after sales service and customer retention • Through communicating with customers and listening to their needs you should look for continuous ways of improving the service we offer our customers and challenging the norm. • Effective communication with other departments / branches and partners to ensure smooth...

  2. Customer Service Associate

    Cambridge | 21000.0000 | From Talentdesk

    talentdesk have an exciting opportunity for a graduate to work for a growing science based company based in Central Cambridge in a Customer Service role. You will be working in a team environment... to provide a high quality experience for all customers getting in contact with the business. The company prides itself on providing excellent Customer Service and ensuring that every customer feels valued. Your duties will include: Building rapport with customers to ensure that they are happy with the service as well as the products Developing a good understanding of the products to ensure ... excellent telephone manner and an organised approach. Previous Customer Service experience would be very advantageous and a degree is required for the role. This is a great opportunity to join a growing...

  3. Customer Services Advisor

    Cambridge | 22000.0000 | From Talentdesk

    talentdesk have an exciting opportunity for an experienced Customer Service Advisor to work for a large organisation based in Cambridge. Working in a team environment you will be responsible for... taking high volumes of calls and dealing with emails regarding customer queries. You will also be liaising with other areas of the business to provide support. Other administrative duties will include updating the database and generating reports. This role requires previous customer service experience and strong communication skills. This role is working 12 hours between 10am and 10pm working on a shift rota of four days on followed by four days off. The salary for the role is £22,000. ...

  4. Customer Service Lead

    Cambridge | 25000.0000 | From 1stdibs

    Based in New York City, 1stdibs has a strong international presence, both in terms of our dealers and clients. For several years, we have had a team operating out of Wyboston, including... and written) to support our company’s growth and to provide a winning customer service experience. Our Support Specialists and Team Leads are tasked with assisting customers with a variety of questions ... and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern Assist in documentation of customer service procedures and with onboarding ... total in customer service or sales support, including 2+ in a supervisory / management role Experience managing scheduling and day-to-day management issues Strong sense of accountability...

  5. Customer Service Advisor

    Cambridge | 12.0000 | From Advantage Resourcing

    **Customer Service Advisor - Energy Organisation - 6 months - £11 PAYE per hour - Cambridgeshire** Our client is an Energy Organisation who are looking to recruit a Customer Service Advisor to work... in the Cambridgeshire site on a 6 months contract Key Responsibilities An exciting new role where no day will be the same. Working in a small team you will provide support to customers looking to make inquiries, about products and services and to handle and resolve complaints. Responsibilities include determining the clients issue, offer possible solutions or providing follow-up as needed. Education/Experience - Previous customer service related experience required The Ideal candidate will have *Ideally have worked with customer servicer role or similar *Ability to work independently...

  6. Customer Service Coordinator

    Huntingdon | 18000.0000 | From Interaction Recruitment

    Customer Service Co-Ordinator Our client based in Huntingdon is currently seeking a Customer Services Co-Ordinator on a fixed term contract for 12 months. The purpose of the role is to provide a... dedicated first point of contact for our clients customers, facilitating a high standard of customer service, through developing effective relationships. Key tasks: - inbound/outbound customer communication via the phone, e-mail and occasionaly face-to-face - manage the sales order process from enquiry through to order and delivery - sales order processing, order monitoring/progressing and all necessary external/internal liaison - complaint/concern recording and credits - secure sales and opportunities for the company - manage the customer concern/complaints process...

  7. Customer Service Representative

    Ely | 0.0000 | From Hales Group Limited

    Customer Service Representative - Cambridgeshire My client is a technologies company seeking a Customer Service Representative to join their growing team as they look to expand over 2017. With... manufacturing offices set globally, they have a long standing client base with significant growth potential and an excellent reputation for customer service. The main scope of this role is to manage the reception desk as well as processing standard orders and requests that come in from offices all over the globe, this requires excellent communications skills and customer service. Ideally ... delays in orders - Manage any of their customers needs and ensure you are dealing with any complains efficiently You must have: - High attention to detail - A proactive and positive approach to your...

  8. Customer Service Advisor

    Cambridge | 16000.0000 | From The One Group

    Job title: Customer Service Salary: £16,000+ Location: Cambridge IMMEDIATE START Do you possess excellent Customer Service skills, have a great telephone manner and have a friendly and... approachable manner? If so we have some excellent opportunities to join our leading client based in Cambridgeshire within a variety of Customer Service positions. As a Customer Service Advisor you will be tasked with providing excellent customer care either; face to face or over the phone dependant on the position. You must be willing to work varying shift patterns, weekends and have 4 GCSE’s ... the recruitment experience. The foundation of our success comes from our high level of customer service, expert knowledge of the local marketplace and our understanding of the significant value people...

  9. Customer Service Advisor

    Cambridge | 18000.0000 | From The One Group

    Job title: Customer Service – French or German speaking Location: Cambridge Salary: £18,000 - £20,000 Type: Contract ­ Company description A leading worldwide research business are... currently seeking a Customer Service Representative to join their busy and expanding team. Job description and key responsibilities As a Customer Service Representative, you will be expected to provide exceptional customer service both over the phone and via email. You will be processing orders and quotations and answering general enquiries using their bespoke CRM system. Ideal Candidate description The ideal candidate will have previous experience in an office-based customer service role, have excellent communication skills and proficiency in MS Office. You must be fluent in either...

  10. Customer Services Administrator

    Newmarket, Suffolk | £19000.00 per annum | From Hays

    Customer Services Administrator, £19,000, Customer Services & Building Industry Experience Essential Your new company Well established business based in Newmarket. Your new role This... is a new position to support an existing Customer Services team of 6 people. This is a fast paced role where a keen eye for detail is essential. Duties include: answering incoming calls and dealing ... need to succeed Minimum of 1 YEAR CUSTOMER SERVICES EXPERIENCE AND BUILDING INDUSTRY EXPERIENCE are ESSENTIAL for this Customer Services Administrator job. Together with a drive and ambition to ... of a high achieving customer services team for a growing local business. Salary of between £19,000 dependant on experience. What you need to do now If you're interested in this role, click...

  11. Customer Service Advisor

    Cambridge | 16500.0000 | From The One Group

    Job title: Customer Service Salary: £16,500 to £17,500 (+ overtime up to £21,000) Location: Cambridge IMMEDIATE START Do you possess excellent Customer Service skills, have a great telephone... manner and have a friendly and approachable manner? If so we have some excellent opportunities to join our leading client based in Cambridgeshire within a variety of Customer Service positions. As a Customer Service Advisor you will be tasked with providing excellent customer care either; face to face or over the phone dependant on the position. You must be willing to work varying shift ... success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn’t just recruitment, it’s...

  12. Telemarketing/Customer Services

    Huntingdon | 7.5000 | From Interaction Recruitment

    I am seeking experienced telemarketing and customer services candidates for temporary work based in busy call centres. I am recruiting for several clients who are seeking proactive and confident... candidates who are happy to make outbound calls and also take a high level of inbound enquiries. Duties will include processing orders, telesales, cross selling, updating the database and offering high levels of customer services. If you have strong communication skills, up to date IT skills and are available immediately please send your CV. ...

  13. Customer Service Administrator

    Newmarket | 16000.0000 | From Crem Recruitment Ltd

    Are you a skilled administrator? Do you have excellent Customer service skills? Do you like solving problems? My Client is based in Newmarket and is looking for a Customer Service Administrator... to join their busy but friendly Customer Service team. The role will involve answering all telephone enquiries and handling calls in an appropriate manner, dealing with email requests, logging all enquiries on an internal database and processing orders. The post holder will be able to confidently communicate at all levels, and be able to keep customers informed of the whole process to the clients set service level agreements. This role involves a lot of data entry so a good eye for detail is required. Other administrative duties may be required on an ad hoc basis. Previous experience in...

  14. Customer Service Agent

    Melbourne | 22000.0000 | From polkadotfrog Ltd

    The polkadotfrog team are currently seeking a Customer Service Agent to work for an established and exciting company based Melbourn, near Royston. This is a fantastic opportunity and one not to be... missed. You will need to be ambitious, proactive and have excellent communication skills, which have been gained within a sales administration or customer service position. Ideally you will need to drive to get to the offices. Duties: Setting up new customer accounts, artwork forms and Raising job packets Managing customer accounts and liaising with customers by phone and email on a daily basis Credits, returns and chasing overdue debt with customers New Enquiries from customers - including sending sample packs/general information required Complete quotes for new and existing...

  15. Customer Service Advisor

    Over | 16000.0000 | From Exact Sourcing

    Customer Support Advisor needed! Our client, a supplier to the scientific industry based in Cambridge is looking for an experienced Customer Support Advisor to join their team. You will be the first... company expansion. As the Customer Service Advisor you will be responsible for: - Ensure a smooth customer journey from first contact to receipt of order - Respond to all calls and enquires ... to ensure all data held is accurate To be successful in the role of Customer Service Advisor you will: - Experience in a similar role Customer Service Advisor, Client Relationship, Sales ... point of contact for front line support to customers to ensure retention and loyalty. This role is offering a competitive starting salary of £16,000 - £18,000 with a great benefits package...

  16. Customer Service Assistant

    Cambridge | 16000.0000 | From Excell Group Plc

    Customer Service Assistant x2 Location: Cambridge, CB22 Department: Admin Salary: £16,000 - £20,000 (Dependent on experience) Having experienced exceptional growth over the last 5 years, we... require a driven individual to join our Customer Service team. Main purpose of role Respond to and resolve customer queries via phone, email, mail, chat or social media. Greet customers ... priority issues. Provide customers with product and service information. Enter and update customer information onto system. Follow up customer calls where necessary. Document all call information ... 6 months experience working in a customer service environment. Knowledge Microsoft Office, databases. Skills and abilities Excellent customer service approach. Excellent listening skills...

  17. Customer Service Advisor

    Cambridge | 16000.0000 | From The One Group

    Job: Customer Advisor Starting Salary £16,000 - £17,000 + commission. Location:South Cambridge Type: Permanent My client are a local company with national franchises that offer a "we come to... you" service so customers do not have to go out of there way. They are looking for someone who has a confident telephone manner, ideally some previous sales experience, drives and flexible to work some weekends. You will be advising customers on the sales and products that the company provides as well as dealing with some administration work. Main responcibilities include: 1. Answer ... recruitment experience. The foundation of our success comes from our high level of customer service, expert knowledge of the local marketplace and our understanding of the significant value people can...

  18. Customer Service Advisor

    Cambridge | 0.0000 | From BPP University

    Part time (29 hours per week), permanent Job Purpose The successful candidate will provide proactive customer service and excellent facilities services to students, customers, visitors and... staff. PRINCIPAL JOB ELEMENTS AND RESPONSIBILITIES Customer Service Provide an excellent front of house experience for all students and visitors. To provide a seamless approach to customer service at the study centre. This includes being first-line support for all student queries, regardless of qualification. As an example, for BPP University students you will be expected to be able to ... exceptional levels of customer service Must take ownership of issues and associated responsibility for completing a task Well organised and self-disciplined with ability to prioritise under pressure...

  19. Customer Service Coordinator

    Haverhill | 17500.0000 | From Neaves & Neat Employment Services Ltd

    Customer Service Co-ordinator Location: Haverhill Hours: Full time Salary: £17,500 per annum Duration: 6 month Fixed Term Contract I have a great opportunity for a Customer Service... & Experience required: Essential: Previous administration / order processing and customer services experience Basic knowledge of Excel spreadsheets including simple formulae Strong organisational ... of Excel spreadsheets including writing simpler formulae Experience of dealing with customers Neaves & Neat Employment Services Ltd. are acting as an Employment Agency for this Contract vacancy. ... will include: Manage order fulfilment and invoicing processes Processing orders through the ERP system Create accurate reports from the ERP system on customer data, in order to calculate amounts...