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Call Centre Jobs In Cambourne

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  1. Call Centre Supervisor

    Huntingdon | £17500 - £18500/annum | From HRGO

    My reputable and well established client in Huntingdon are looking to recruit a Call Centre Supervisor on a permanent basis. Key Responsibilities: Staff monitoring on daily basis for quality... and performance improvement. Responsible for staffing levels to adhere to customer requirements and achievement of SLA's and KPI's. To assist the training/assessment/personal development of call Centre Agents. Coach and develop agents to achieve their key KPIs Provide advice and technical support to all agents on daily basis. Call handling - answer day to day escalation queries from all accounts. This will involve inbound and outbound calls. Communicate daily with Line Manager to ensure smooth running of operation and achievement of SLA's and KPI's. Ensuring all email queries from...

  2. Incoming Call Handler

    Cambridge | Market related | From Hales Group Ltd (Bury)

    Our client based in Cambridge has an exciting opportunity for an Incoming call handler to join their established team. This is an excellent opportunity for somebody to join a very progressive... company. The successful applicant will ideally have call handling experience, have excellent communication and negotiation skills, customer service skills are paramount for this role. This will be to work within an established team servicing personal and corporate clients. The role will involve: Advising and liaising with clients via telephone, email and post. Maintenance of individual files and reporting internally. Liaison with other Departments and Account Executives. ...

  3. Telesales Person

    Cambridge | Undisclosed | From Print Upsell L X-Post

    Yard, Counter and Telephone Sales Person Cambridge outdoor living fencing,sheds,stoves and hot tubs require a yard, counter and telephone sales person to be responsible for the day to day running......

  4. Sales Executive - Contact Centres SaaS

    Cambridge | Car Allowance, Pension, Life and Health | From Syntony (Search & Selection) Ltd

    Business Development Manager Sector: Call centre, Contact centre, self-service, IVR, customer service and PCI-DSS payments. Location: HO in Hemel Hempstead, a national role, `Home`... located. Employer Profile: Our client is a successful UK listed fir, and a provider of multi-channel contact centre, self-service, IVR, customer service and PCI-DSS payments services. Their automated self-service solutions help organisations meet the challenges of engaging customers across multiple channels, and removing the pressure of inbound calls on call centres. Their pedigree of cross-sector clients have all benefited from reduced operational costs and improved efficiency, enabling their contact centre to focus on more complex enquiries. Their range of Payment Card Industry...

  5. Care & Learning Centre Assistant

    Cambridge | £15,207 to £15,941 | From Print Upsell L X-Post

    Monkfield Park Primary School School Lane, Great Cambourne, Cambridgeshire CB23 5AX Telephone: 01954 273377 Email: office@monkfieldpark.cambs.sch.uk Headteacher - Mrs Sarah Jarman Care &... Learning Centre Assistant (£15,207 to £15,941 per annum) Monkfield Park Care & Learning Centre in Cambourne is based on the site of Monkfield Park Primary School, operating under arrangements ... years to 11 years. The Centre had a successful Ofsted Inspection in February 2014, where it was rated in all categories as good. Due to an increase in children attending the Centre, we require two ... your role as a key worker for children in the pre-school and as a play worker in the breakfast, after school and holiday clubs. Monkfield Park Care & Learning Centre is committed to safeguarding...

  6. Incoming Call Handler

    Cambridge | Market related | From Hales Group Ltd

    Our client based in Cambridge has an exciting opportunity for an Incoming call handler to join their established team. This is an excellent opportunity for somebody to join a very progressive... company.   The successful applicant will ideally have call handling experience, have excellent communication and negotiation skills, customer service skills are paramount for this role. This will be to work within an established team servicing personal and corporate clients.   The role will involve: Advising and liaising with clients via telephone, email and post. Maintenance of individual files and reporting internally. Liaison with other Departments and Account Executives. This job was originally posted as www.totaljobs.com/JobSeeking/Incoming-Call...

  7. Incoming Call Handler

    Cambridge | | From Hales Group

    Our client based in Cambridge has an exciting opportunity for an Incoming call handler to join their established team. This is an excellent opportunity for somebody to join a very progressive... company. The successful applicant will ideally have call handling experience, have excellent communication and negotiation skills, customer service skills are paramount for this role. This will be to work within an established team servicing personal and corporate clients. The role will involve: Advising and liaising with clients via telephone, email and post. Maintenance of individual files and reporting internally. Liaison with other Departments and Account Executives ...

  8. Telesales

    Cambridgeshire - Cambridge | 15000 | From CVbrowser

    Urgent:TelesalesCambridgeI am currently recruiting for a number of Telesales candidates to join a busy office environment in Cambridge.My client is looking for enthusiastic individuals who has... previously worked in a contact centre environment and has experience of being driven by targets.You must be comfortable making successful outbound calls to clients on a high volume.I am looking for candidates who have personality over the phone and who are confident selling products to a range of clients.Candidate requirements: Evidence of a high call volumeExperience managing a busy work loadComfortable dealing with both positive and negative call situationsCalm and organised approachExcellent phone mannerMinimum 1 year customer service experience If you believe you tick all...

  9. Customer Service Reps

    Cambridgeshire - Cambridge | 17000 | From CVbrowser

    Customer Service RepresentativesCambridgeI am currently recruiting for a number of Customer Service Representatives to join a busy office environment inCambridge.My client is looking for... enthusiastic individuals who has previously worked in a contact centre environment and has experience of being driven by targets.Candidate requirements: Evidence of a high call volumeExperience managing a busy work loadComfortable dealing with both positive and negative call situationsCalm and organised approachExcellent phone mannerMinimum 1 year customer service experience Candidates that have worked in a complaints division would thrive in this environment.If you believe you tick all the requirements please apply. Please apply or contact Amber HuntTel: ...

  10. Inbound Customer Service Reps

    Cambridgeshire - Cambridge | 15000 | From CVbrowser

    Inbound Customer Service RepsCambridgeAs Customer Service Representatives, I am looking for individuals who are passionate about delivering exceptional customer service. You will work in a busy call... centre environment taking inbound calls directly from our customers. You will deliver award winning customer service, whilst meeting customers' needs by identifying the best solution in line with company processes and procedures. You will also promote additional company services and products, helping to raise awareness of the full range of products available.My client offers first class training and an excellent career development path.For the position of Customer Service Representative I am looking for the following experience: Ideally phone based customer service experienceAbility to...

  11. customer service

    Cambridgeshire - Cambridge | 15000 | From CVbrowser

    URGENTLEY REQUIRE:CUSTOMER SERVICE & CONTACT CENTRE STAFFFor the Cambridgeshire & Suffolk regionTemp and PermI am looking for candidates with bubbly personalities who enjoy working in a target......

  12. Customer Service

    Essex - Saffron Walden | 15000 | From CVbrowser

    URGENTLY REQUIRE:CUSTOMER SERVICE &CONTACT CENTRE STAFFFor the Saffron Walden / Haverhill regionTemp and PermI am looking for candidates with bubbly personalities who enjoy working in a target......

  13. Customer Service Reps

    Essex - Saffron Walden | 15000 | From CVbrowser

    Urgent:Telesales Executives / Customer Service RepsSaffron Walden£16K + bonus schemeMy client is urgently requesting a number of telesales executives in their team.I am looking for enthusiastic... individuals who have experience making a high level of outbound calls to the company’s warm clients.You will need to be target driven and understand what it takes to be a successful telesales executive.I am looking for candidates who have personality, passion to sell, and a natural buzz for telesales.If you believe you have telesales experience and a professional attitude to work in this environment then please apply.Candidate requirements: Evidence of a high call volumeExperience managing a busy work loadComfortable dealing with both positive and negative call situationsCalm and organised...

  14. Command Centre Operator

    Cambridge | | From Allegis Global Solutions

    [Command Centre Operator/ ITIL/ Command Centre/ Network Operation Centre/ IT Support/ Windows/ Oracle/ ITIL/ Service Managment System/ Monitoring Software/ IT Platforms/ BMC tool] Command Centre... (including monitoring of CCTV). To administer Data Centre access requests. To take incoming customer calls for Service Desk outside core Service Desk hours (via telephone, e-mail, voicemail or ... ). The role will provide troubleshooting, repair and escalation of issues affecting the WorldPay IT Services in line with agreed SLA's. It will operate to the WorldPay Command Centre policies, procedures ... provide clear communication about the status of any Command Centre related issues and changes. To undertake a variety of administration duties including performing standard changes, data backups...

  15. Equestrian Centre Assistants

    Cambridge | Part time, Excellent Benefits | From Vacancy Filler

    Post Ref: 548006 Base: Cambridge (Milton) £2866.00 - £3169.00 Hours: 8 hours per day working either Saturday or Sunday You will work closely with the Equestrian Centre Coordinator and... Equine Director to ensure the efficient operation of the Equestrian Centre and Equine Therapy Centre as an educational and commercial facility. You should be physically fit and able to exercise centre horses. You will have a Level 2 qualification in Equine or a relevant subject, or be willing to obtain. You must also have Level 2 Literacy and Numeracy (e.g. GCSE A-C) or willing to obtain them ... www.totaljobs.com/JobSeeking/Equestrian-Centre-Assistants_job62820969 ...

  16. Training Centre Manager

    Cambridge | £28000 - £32000 per annum + Benefits | From 4exmilitary

    Currently the Programme delivered in Cambridge provides young people with a recognised vocational qualification up to level 2 along with an opportunity to re-take GCSEs in English and maths or an... access route using Functional Skills.Main Tasks & Responsibilities:As the Training Centre Manager you will be responsible for ensuring the required level of intake of learners throughout ... and ensure the effective and efficient day to day management of the Cambridge Training Centre in line with the strategic approach adopted by all company projects. *To raise the profile of the Training Centre across Cambridgeshire and other regions as required, by engaging with external agencies, young people, parents and the broader community to motivate learning and quality outcomes. *Identify future...

  17. Project Manager

    Cambridge | £41.3k - 46.5k per year | From Cambridge Assessment

    Project Manager (CIE93) Fixed term contract – 12 months Salary: £41,300 - £46,500 Location: Cambridge We have an excellent opportunity for an experienced Project Manager ... in 160 countries around the world. We plan to build on the success of our Cambridge-based contact centre by opening a second centre overseas – this will enable us to offer 24-hour customer ... context and will be a strategic thinker who is able to challenge constructively. You will have prior experience of setting up a contact centre and will demonstrate an in-depth understanding of customer...