Presales Engineer, IVR, Contact Centre
Based from home, this role is with a technology vendor focused on customer interaction & contact centre solutions.
With solid foundations and... least some of following technologies; intelligent IVR, VXML, CTI, MRCP, SIP, contact centre, call routing, Microsoft Lync, integrating customer contact channels.
You will have also have existing ... further growth potential, this company are at the forefront of contact centre solutions. They seek an IVR specialist, with previous experience working for a contact centre vendor or systems ... and public sector to understand business and technical requirements. Focusing on customer interaction & contact centre solutions, with a specialism in IVR, you will design, architect and present class-leading...