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Call Centre jobs in Cambourne

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  1. Customer Care Advisor - Call Centre - Cambridge - £22k

    Cambridge | £18000 - £22000/annum | From CV Screen Ltd

    Customer Care Advisor - Call Centre – Cambridge - £22k Location – Cambridge Up to £22,000 Contract Length – 3month temp to perm position A Customer Care... Advisor with call centre experience is required for a temp to perm position with a global engineering company based in Cambridge. The successful candidate will have experience of a busy call centre ... ; - Excellent telephone manner - Previous busy call centre experience - Complaint handling - IT literacy Who would the role suit? An experienced call centre ... apply Please email your CV through to Keywords Customer Care Advisor / Call Centre / Customer Service / Cambridge ...

  2. Call Handler

    Huntingdon | £14k - 15.5k per year | From 1st Choice Staff Recruitment Ltd

    Working on behalf of our client, we are seeking a Call Handler to work as part of a team in a customer service environment. Flexibility is required for this role, as the successful candidate will... be required to follow a shift pattern during the hours of 8am - 8pm, Monday - Saturday. As well as basic administration duties, this role will involve: * Dealing with telephone & e-mail queries and working within agreed service levels to respond to customer needs. * Achieve call monitoring targets. * Provide support to Customers, giving prompt and accurate advice. * Prioritising ... and pass files/calls to other members of staff. Along with being able to work well in stressful situations, the suitable candidate must be organised and have great communication skills, both verbal...

  3. Contact Centre Manager

    Cambridge | £45k - 55k per year + Bonus | From CALL CENTRE ASSOCIATES

    Ref (CCA5774AS) Contact Centre Manager Cambridgeshire Salary – £45,000 - £50,000 + Bonus What we’re looking for…. I am currently recruiting on behalf of a fantastic global organisation. We are... looking for an experienced contact centre manager to lead and motivate a customer’s services team of circa 150FTE. You will be responsible for delivering an efficient contact centre that meets the current and future needs of the customers and ensuring KPI performance is achieved on an ongoing basis. You will champion the customer experience within the centre and throughout the rest ... ’ expectations • Knowledge of quality management systems, processes and coaching methodologies • Experience of inbound Contact Centre solutions • Multilingual Contact Centre exposure experience is preferred...

  4. Call Handler

    Huntingdon | £15.5k per year | From 1st Choice Recruitment

    We are delighted to be working on behalf of our client, who are seeking a Call Handler to work as part of an exciting opportunity based within an established team in a customer service... candidate: Have experience working within a Customer Service / call centre environment as customer service skills are paramount for this role. Have excellent communication skills at all levels ... www.totaljobs.com/JobSeeking/Call-Handler_job63035162 ...

  5. Technical Services Assistant

    Cambridge | Undisclosed | From Print Upsell L X-Post

    Technical Services Assistant Full time - shifts between 06.30 - 22.30, including some weekends We are looking for an enthusiastic and hardworking individual to join our Technical Services team... to deliver exceptional customer service to our clients. The successful candidate will be able to plan and prioritise effectively and efficiently and possess excellent attention to detail skills. The ability to communicate with clients, staying calm under pressure is essential. Experience of using AV/IT equipment is highly desirable. The role is physical and involves cleaning, setting up and maintaining our technical/conference facilities and designated public areas throughout the Centre to the agreed standards. Contact: Andrew Cornell - Operations Manager ...

  6. Sales Administrator

    Cambridge | £20, 000 | From Print Upsell L X-Post

    Our client that operates within the manufacturing sector is looking for a sales administrator to support the sales team. The main duties within this role will be: - Function as a primary focal......

  7. Contact Centre Mortgage Manager

    Saffron Walden | £25k per year | From Mosaic Recruitment

    We are currently looking to recruit an experienced Contact Centre Mortgage Manager for our client who are based in Little Chesterford. The successful candidate will have a demonstrable background... in leading others and have the ability to motivate and coach others. Leading the Contact Centre Mortgage section you will be the first point of contact for new and existing mortgage customers ... include ensuring the team are motivated, coached and developed through the provision of a formal Performance Management process, to support the Contact Centre Manager in undertaking recruitment ... . This job was originally posted as www.totaljobs.com/JobSeeking/Contact-Centre-Mortgage-Manager_job62976451 ...

  8. Service Desk/ First Line support Analyst / call logger

    Cambridge | £11 - £13 p hour | From Global Technology Solutions Ltd.

    1st Line/ Service Desk/ Remote Support Analyst / Call Logger An exciting opportunity has arisen for a 1st Line/ Service Desk/Call Logger/ Remote Support Analyst to join a dynamic team within a... well-established blue chip organisation based in Peterborough. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Loggeryou will be responsible for the following daily duties: * Accurately log incidents and ensure all relevant data is captured whilst logging the incident. * Regularly updating incidents logged on the Incident Management system and provide end users with a technical ... / Call Logger you must have the following experience: * Minimum of 6 months experience as an analyst within a similar environment (Essential) * 6 months remote support experience of the following...

  9. Call Handler / Administrator

    Huntingdon | £15500/annum | From Point Professional Recruitment LTD

    Our Huntingdon based client is looking for a Customer Service Representative to join their busy team. Salary £15,500 Dealing with telephone & e-mail queries and working within agreed service... level to respond to customer needs Provide support to the Customers prompt and accurate advice Prioritising and organising your workload to ensure deadlines are adhered to Investigate & understand customer job-related queries and forwarding to the correct department for resolution Where required, locate and pass files/calls to other members of staff Undertaking any ad hoc administrative tasks from all areas of the business Receiving and sorting internal post. Frank and dispatch outgoing post Photocopying/scanning/faxing and other clerical support ...

  10. Telesales

    Cambridgeshire - Cambridge | 15000 | From CVbrowser

    Urgent:TelesalesCambridgeI am currently recruiting for a number of Telesales candidates to join a busy office environment in Cambridge.My client is looking for enthusiastic individuals who has... previously worked in a contact centre environment and has experience of being driven by targets.You must be comfortable making successful outbound calls to clients on a high volume.I am looking for candidates who have personality over the phone and who are confident selling products to a range of clients.Candidate requirements: Evidence of a high call volumeExperience managing a busy work loadComfortable dealing with both positive and negative call situationsCalm and organised approachExcellent phone mannerMinimum 1 year customer service experience If you believe you tick all...

  11. Customer Service Reps

    Cambridgeshire - Cambridge | 17000 | From CVbrowser

    Customer Service RepresentativesCambridgeI am currently recruiting for a number of Customer Service Representatives to join a busy office environment inCambridge.My client is looking for... enthusiastic individuals who has previously worked in a contact centre environment and has experience of being driven by targets.Candidate requirements: Evidence of a high call volumeExperience managing a busy work loadComfortable dealing with both positive and negative call situationsCalm and organised approachExcellent phone mannerMinimum 1 year customer service experience Candidates that have worked in a complaints division would thrive in this environment.If you believe you tick all the requirements please apply. Please apply or contact Amber HuntTel: ...

  12. Customer Contact Centre Assistant

    Cambridge | £17590 per annum + benefits | From Office Angels

    Customer Contact Centre Assistants are required to join our client in their Cambridge city centre office Your aim is to provide excellent customer service with the objective that the customer will... recognise and recommend the received service provided. You will primarily be a key contact point for all customer enquiries providing telephony, live chat, email and postal services to the companies customers The job holder will primarily support the customer through the administration of savings accounts, but also support the contact centre in the administration of mortgages and partner ... . This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Contact-Centre-Assistant_job63094251 ...

  13. Customer Contact Centre Assistant

    Cambridge | £17590/annum benefits | From Office Angels

    Customer Contact Centre Assistants are required to join our client in their Cambridge city centre office Your aim is to provide excellent customer service with the objective that the customer will... recognise and recommend the received service provided. You will primarily be a key contact point for all customer enquiries providing telephony, live chat, email and postal services to the companies customers The job holder will primarily support the customer through the administration of savings accounts, but also support the contact centre in the administration of mortgages and partner products. To deliver customer communication where required, ensuring that productivity and quality within this area is consistently of a high standard. Ensure that the customer is always put first...

  14. Training Centre Manager

    Cambridge | £28000 - £32000 per annum + Benefits | From 4exmilitary

    Currently the Programme delivered in Cambridge provides young people with a recognised vocational qualification up to level 2 along with an opportunity to re-take GCSEs in English and maths or an... access route using Functional Skills.Main Tasks & Responsibilities:As the Training Centre Manager you will be responsible for ensuring the required level of intake of learners throughout ... and ensure the effective and efficient day to day management of the Cambridge Training Centre in line with the strategic approach adopted by all company projects. *To raise the profile of the Training Centre across Cambridgeshire and other regions as required, by engaging with external agencies, young people, parents and the broader community to motivate learning and quality outcomes. *Identify future...

  15. Cambridge 856590 Senior Customer Service Advisor/Training Support Officer - Business Transformation

    Cambridge | | From Triumph Consultants

    Senior Customer Service Advisor/Training Support Officer - Business Transformation Reference no: Cambridge 856590 Pay rate: 15.00 ph PAYE, noting that Ltd/Umbrella company rates... within a public sector organisation Good general education with GCSE English at grade A-C or equivalent Willing to work towards NVQ 2 in Contact Centre, Call Handling or Customer Care or ... a rota to cover the general reception desk, front service desks and telephone work stations, providing cover across the service centre as daily demand requires. To have expert knowledge ... employment. Your CV must cover the Essential Requirements (see below) of the role, including any DBS details and other qualifications called for. TO AVOID BEING REJECTED your CV should clearly state...

  16. Area Development Manager

    Cambridge | £25,000 + OTE £50,000 – £60,000 commission + Van | From Marston Group

    Marston is UKs largest judicial services group with 1,200 employees and agents. We act on behalf of taxpayers to recover outstanding criminal fines, child support arrears, council tax, congestion......