My client, based on the outskirts of Huntingdon require a number of Contact Centre Advisors to join them on a temporary to permanent basis.
You will be taking after sales calls for... faults on electrical appliances, so will sometimes have to be quiet resilient, as the calls may sometimes be irate!
There will be full training given, as you will be dealing with both technical and non-technical enquiries from customers, and they expect outstanding customer service to be delivered every time.
The aim is to resolve any issues quickly, however you will also need to use your imitative on when a call needs escalating.
Who we are looking for:
Experience in a similar role would be an advantage
Confident delivering excellent customer service
Happy to work on...