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Call Centre jobs in Newport Pagnell

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  1. Call Centre Negotiator

    Northampton | £9.20 per hour | From Hays

    Contact Centre Negotiator - Northampton - 27.5 hours per week - Temp Your new company You will be working for an Independent Financial Organisation located in Northampton Your new... role You will be working as a Call Centre Negotiator reporting to the Team Leader. Your duties will include. * answering a high volume of calls from debtors both through inbound and outbound calls *To negotiate full payment of the debt and fees by arranging a repayment schedule * Have full understanding of the telephone and debt recovery systems. What you'll need to succeed Excellent Call handling skills with the ability to remain calm on the telephone Establish a firm and confident telephone manner Ability to work well under pressure Basic knowledge of maths and good...

  2. Call Centre Advisor

    Milton Keynes | 15392.0000 | From Clear Sky Recruitment Ltd

    We are currently recruiting for enthusiastic and energetic customer service advisors to work for an established call centre in Milton Keynes. Key Responsibilities: · Fully investigate why... customers are in financial difficult to build a clear picture of their circumstances · Effectively communicate with customers on both inbound and outbound calls, building an open, honest and trustworthy relationship and managing the call in line with policy, customer experience principles and best practice · Effectively question and challenge customers to establish a clear and fair income and expenditure picture, recording the details accurately on the system · Utilise and analyse all information to establish the most balanced solution for the customer based on their individual...

  3. Call centre operative

    Milton Keynes | 9.0000 | From Ascendant Recruitment

    Customer Service and Customer Satisfaction Milton Keynes Office Support Are you passionate about customer service? Are you available immediately? A well-known employer based in Milton Keynes... fantastic opportunity to work for a world-renowned business, so please get in touch today if you’re interested in one of the following roles: This role will involve taking calls from customers to ... roles we are working upon, we may not be able to call you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible, and if you are shortlisted by our client we will call you within 48 hours. If you do not receive a call please do not be despondent, typically only one candidate can be successful per role! Please apply for any future roles in the same way...

  4. Outbound Call Centre Agent

    Bedford | 8.1700 | From Spectrum Recruitment

    Our client urgently requires an Outbound Call Handling Agent to join their busy team in Bedford. Working in a fast paced and busy environment, the role is to contact customers to arrange suitable... delivery times of their goods. Liaising with customers, delivery drivers/couriers and external suppliers you will need to have a confident telephone manner, along with excellent customer service skills and IT skills. Previous call handling/customer service experience would be beneficial. This is an ongoing temporary role to start immediately till July 2017 working Monday to Friday 9am to 6pm. Hourly rate is £8.17per hour ...

  5. Full Time & Part Time Call Centre Advisor

    Northampton | 6.9500 | From Echo Personnel

    Job Title: Customer Service Advisor Location : Northampton, Lodge Farm Industrial Estate Salary/Pay Rate: £7.20 for 25 and over. £6.95 p/h for under 25’s Shifts: Our client regularly look... in Northampton. Our client are looking for confident customer service advisors to start ASAP. (temp to perm) Duties include - Taking inbound calls and making out bound calls Dealing with some complaints about delivery times Updating customer on delivery times General delivery line queries Candidate Specification - Must have customer service experience whether it be in retail or call centre Must be confident on the phone Must be flexible to work the required shifts and occasional Saturdays If you are interested in this position then please apply today! ...

  6. Experienced call centre agent

    Milton Keynes | £7.40 - 7.40 per hour | From Interaction - York

    We are currently looking for experienced call centre agents to join our team in Milton Keynes. Working on behalf of some of the world's best known brands you will be expected to be the face of the... company whilst providing the highest possible levels of customer service. We are looking for people who will be able to maintain our market leading status and for this we need experienced and professional candidates who are looking to make real progression in our company. Requirements Call centre experience is essential Confident speakers who will be able to represent our global brand Professional workers who will be able to operate in small scale call centre office with like minded individuals Enthusiastic and hard working people who want career progression and the chance to move...

  7. Call / Contact Centre Agent

    Milton Keynes | From £7.40 to £7.85 per hour | From Industrious Recruitment

    A busy call / contact centre in Milton Keynes are seeking customer service agents within the disputes team. KEY RESPONSIBILITIES:  • Investigate incoming cardholder claims in line with Credit...  • Communication and information management  Ideally candidates would come from a call / contact centre background, however other industries would be considered ie retail, hospitality.  ...   • Deal with incoming internal call queries from other departments  • Ensure that incoming cardholder queries are dealt with and updates provided in accordance with the Business Rules  • Retain ... • Liaise professionally and effectively with departments ensuring that rapport building is used to maintain the relationship  • Resolution of escalated / 2nd level calls  Skills • Compliance...

  8. Call / Centre Service Agent

    MK1 | £7.54/hour | From CV-Library

    A busy call / contact centre in Milton Keynes are seeking call centre agents to work within their Fraud team. KEY RESPONSIBILITIES • Operate various prevention schemes to identify cases of.... • Deal with all complaints in accordance with the Internal Complaints Procedure • Resolution of escalated / 2nd level calls Skills • Resilience and motivation • Good communication Skills...

  9. Call / Contact Centre Agent

    MK1 | £7.40 - £7.85/hour | From CV-Library

    A busy call / contact centre in Milton Keynes are seeking customer service agents within the disputes team. KEY RESPONSIBILITIES: • Investigate incoming cardholder claims in line with... Complaints Procedure • Deal with incoming internal call queries from other departments • Ensure that incoming cardholder queries are dealt with and updates provided in accordance with ... / 2nd level calls Skills • Compliance and regulations • Attention to detail/quality orientation • Negotiation Skills • Innovative and Flexible approach • Passion ... ; Integrity, respect, honesty and responsibility • Energy • Developing others • Communication and information management Ideally candidates would come from a call / contact...

  10. Call / Contact Centre Agent

    MK1 | £7.40 - £7.85/hour | From CV-Library

    A busy call / contact centre in Milton Keynes are seeking numerous customer service agents to join their expanding teams within credit services. Key Responsibilities: •Fully investigate... why customers are in financial difficult to build a clear picture of their circumstances •Effectively communicate with customers on both inbound and outbound calls, building an open, honest and trustworthy relationship and managing the call-in line with policy, customer experience principles and best practice •Effectively question and challenge customers to establish a clear and fair income and expenditure picture, recording the details accurately on the system •Utilise and analyse all information to establish the most balanced solution for the customer based on their...

  11. Call Centre Agent

    Milton Keynes | From £7.40 to £7.85 per hour | From Industrious Recruitment

    A busy call / contact centre in Milton Keynes are seeking numerous customer service agents to join their expanding teams within credit services. Key Responsibilities:  •Fully investigate why... customers are in financial difficult to build a clear picture of their circumstances •Effectively communicate with customers on both inbound and outbound calls, building an open, honest and trustworthy relationship and managing the call-in line with policy, customer experience principles and best practice  •Effectively question and challenge customers to establish a clear and fair income and expenditure picture, recording the details accurately on the system  •Utilise and analyse all information to establish the most balanced solution for the customer based on their individual...

  12. Call Centre Customer Service Assistants

    Milton Keynes | £15000 - £20000 per annum | From Nationwide Placements (UK)

    Call Centre Agent (£15,000- £20,000) A fantastic opportunity has arisen for hard working individuals to work as Call Centre Agents within a leading firm!! If you want to jump start your career... with a leading Service Provider that can give you the exposure and experience to improve in your profession, then this fabulous opportunity could be the right opportunity for you. Besides getting paid a handsome salary (depending on experience), you also get your hands-on some challenging tasks. This truly is a perfect scope to prove your skills and abilities!! The duties of a Call Centre Agent are to: Answer inbound calls Sell products Provide excellent customer service Skills that a Call Centre Agent should hold are: Telesales experience (not mandatorily required as training...

  13. Call Centre Agent - Customer Service

    Milton Keynes | From £7.40 to £7.85 per hour | From Industrious Recruitment

    Looking for multiple people to join a busy call centre in Milton Keynes, will suit people that have worked in any customer service industries: Retail, hospitality.  You  will be the liaison... between the company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating  customer issues , complaints and inquiries keeping customer satisfaction. 40 hour week, 5 days out of 7, every other weekend working Various shift patterns Immediate starts, please send your CV and call for more details ...

  14. Call/Contact Centre - Various Positions

    Milton Keynes | £18000 - £21000/annum | From CV-Library

    Do you want to join a rapidly growing company based in Central Milton Keynes? Do you want to work in an environment that is focused on teamwork and fun? Do you have call centre experience?... Ideally within the Insurance sector, however they will consider candidates from other call centre backgrounds. If so please see below for current vacancies that I am recruiting for: Customer ... have experience in handing complex customer enquiries. £21,000k Customer Relations Expert - Customer Service To handle a high volume of telephone calls from customers who have queries relating to their insurance policy Responding to customer correspondence by letter and email £18,000k Please call to find out more about the positions and for full job specs ...

  15. Customer Service - Call Centre Agent

    Milton Keynes | £18000/annum £18000 per annum | From CV-Library

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their Customer Service team This busy contact centre is full of dedicated,... positive people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to create new customers by assisting them to obtain quotations and policies for various insurance products. This will include: • Handle a high volume of telephone calls from customers who have queries relating to their insurance policy. • Respond to customer correspondence ... and resolve complaints. • Carry out administration duties including post. • Handle a small volume of calls and leads relating to new business, ensuring a smooth, compliant process is followed...

  16. Call / Contact Centre Agent - New Business Inbound Team

    Milton Keynes | - £18k | From CV-Library

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their new business team. This busy contact centre is full of dedicated, positive... people that come from working within a sales environment, whether that be within retail, double glazing or already within a call centre environment, you must be able to demonstrate working to targets ... people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. • Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products. • Utilising skills learnt in...

  17. Call Centre Consultant - New Business Inbound Team

    Milton Keynes | From £18,000 to £18,000 per annum £18000 OTE £30k | From Industrious Recruitment

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their New Business - Inbound Team. This busy contact centre is full of dedicated,... within a sales environment, whether that be within retail, double glazing or already within a call centre environment, you must be able to demonstrate working to targets with a proven track record ... positive people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. • Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products. • Utilising skills learnt in...

  18. Call Centre Agent - Customer Service - IMMEDIATE START

    Milton Keynes | - £14k-£15k | From CV-Library

    Looking for multiple people to join a busy call centre in Milton Keynes, will suit people that have worked in any customer service industries: Retail, hospitality. You will be the liaison between... the company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction. 40 hour week, 5 days out of 7, every other weekend working Various shift patterns Due to the location, you will need to have your own transport. Immediate starts, please send your CV and call for more details ...

  19. Call Centre Agent - Customer Service Team

    Milton Keynes | From £18,000 to £18,000 per annum £18000 per annum | From Industrious Recruitment

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their Customer Service team This busy contact centre is full of dedicated,... positive people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to create new customers by assisting them to obtain quotations and policies for various insurance products. This will include: • Handle a high volume of telephone calls from customers who have queries relating to their insurance policy. • Respond to customer correspondence by letter ... out administration duties including post. • Handle a small volume of calls and leads relating to new business, ensuring a smooth, compliant process is followed regarding payment of premiums and issue...