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Call Centre jobs in Newport Pagnell

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  1. Call Centre Negotiator

    Northampton | 9.2000 | From Hays Specialist Recruitment Limited

    Contact Centre Negotiator - Northampton - 27.5 hours per week - Temp Your new company You will be working for an Independent Financial Organisation located in Northampton Your new role You... will be working as a Call Centre Negotiator reporting to the Team Leader. Your duties will include. * answering a high volume of calls from debtors both through inbound and outbound calls *To negotiate full payment of the debt and fees by arranging a repayment schedule * Have full understanding of the telephone and debt recovery systems. What you'll need to succeed Excellent Call handling ... Flexibility and good interpersonal skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite...

  2. Call Centre Advisors

    Milton Keynes | 15392.0000 | From Clear Sky Recruitment Ltd

    We are currently recruiting for enthusiastic and energetic customer service advisors to work for an established call centre in Milton Keynes. Key Responsibilities: · Fully investigate why... customers are in financial difficult to build a clear picture of their circumstances · Effectively communicate with customers on both inbound and outbound calls, building an open, honest and trustworthy relationship and managing the call in line with policy, customer experience principles and best practice · Effectively question and challenge customers to establish a clear and fair income and expenditure picture, recording the details accurately on the system · Utilise and analyse all information to establish the most balanced solution for the customer based on their individual...

  3. Call centre operative

    Milton Keynes | 9.0000 | From Ascendant Recruitment

    Customer Service and Customer Satisfaction Milton Keynes Office Support Are you passionate about customer service? Are you available immediately? A well-known employer based in Milton Keynes... fantastic opportunity to work for a world-renowned business, so please get in touch today if you’re interested in one of the following roles: This role will involve taking calls from customers to ... roles we are working upon, we may not be able to call you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible, and if you are shortlisted by our client we will call you within 48 hours. If you do not receive a call please do not be despondent, typically only one candidate can be successful per role! Please apply for any future roles in the same way...

  4. Customer Service Inbound Call Centre

    Northampton | 7.2000 | From Gi Group

    Customer Service Inbound Call Centre Currently seeking customer service advisors for one of our clients based in Moulton Park, Northampton. Duties will include: Answering calls to agreed time... scales Delivering excellent customer service on every call Escalating calls to relevant departments where required Meeting company KPI's You will need: Excellent customer service skills Reliable Hard Working Happy to work in a target driven environment This is a temporary 2 week assignment with other opportunities within the business if successful in this role Monday - Friday 9am - 5pm If interested please call or send your CV to ...

  5. Experienced call centre agent

    Milton Keynes | 7.4000 | From Interaction Recruitment

    We are currently looking for experienced call centre agents to join our team in Milton Keynes. Working on behalf of some of the world's best known brands you will be expected to be the face of the... company whilst providing the highest possible levels of customer service. We are looking for people who will be able to maintain our market leading status and for this we need experienced and professional candidates who are looking to make real progression in our company. Requirements Call centre experience is essential Confident speakers who will be able to represent our global brand Professional workers who will be able to operate in small scale call centre office with like minded individuals Enthusiastic and hard working people who want career progression and the chance to move up...

  6. Call Centre Manager - Northampton

    Northampton | 35000.0000 | From USMAART Limited

    We are recruiting for an experienced Contact Centre Manager to manage a Sales / Customer Service team within a successful, award winning Insurance Call Centre. Our client are an insurance provider... of various products to their customers. If you are looking for a long term career in Contact Centre Management then this is a fantastic opportunity for you. The Role This role will be managing and leading a team to optimise productivity, quality and customer service, in line with agreed service standards and regulatory obligations. This will be achieved through the management, motivation, development and strong effective leadership of the team. Who are we looking for? Previous Experience in managing a customer service team along with: Proven track record of engaging with, motivating...

  7. Full Time Call Centre Advisor

    Northampton | 7.0500 | From Echo Personnel

    Job Title: Customer Service Advisor Location : Northampton, Lodge Farm Industrial Estate Salary/Pay Rate: £7.50 for 25 and over. £7.05 p/h for under 25’s Shifts: Our client are looking for... or call centre Must be confident on the phone Must be flexible to work the required shifts and occasional Saturdays If you are interested in this position then please apply today! ... people to work 5 out of 7 days a week which is on a shift rota. Monday to Friday shifts are between 8am-8pm. Saturday and Sunday 8am-5pm. Echo Personnel are acting on behalf of a well-established client in Northampton. Our client are looking for confident customer service advisors to start ASAP. (temp to perm) Duties include - Taking inbound calls and making out bound calls Dealing with...

  8. Team Leader - Outbound Call Centre

    Milton Keynes | 22000.0000 | From Gi Group

    Call Centre Team Leader - Outbound Up to £25,000 (OTE 35-37K) Milton Keynes Do you have experience as a team leader within an outbound call centre? Do you have great managerial skills, having... previously worked in a similar role? Our client, based in Milton Keynes is currently recruiting for an exciting opportunity as a Team Leader! The ideal candidate will have previous experience within a team leader role, preferably within an outbound call centre. You will be responsible for managing a team of outbound sales agents selling business services in the UK. You will need to drive daily ... assessments reviewing your figures and team performance with the Call Centre Manager Assist with recruitment, helping with group assessment interviews and phone trials on a regular basis Required Skills...

  9. Outbound Call Centre Agent

    Bedford | 8.1700 | From Spectrum Recruitment

    Our client urgently requires an Outbound Call Handling Agent to join their busy team in Bedford. Working in a fast paced and busy environment, the role is to contact customers to arrange suitable... delivery times of their goods. Liaising with customers, delivery drivers/couriers and external suppliers you will need to have a confident telephone manner, along with excellent customer service skills and IT skills. Previous call handling/customer service experience would be beneficial. This is an ongoing temporary role to start immediately till July 2017 working Monday to Friday 9am to 6pm. Hourly rate is £8.17per hour ...

  10. Customer Service Advisors - Call Centre - Inbound

    Milton Keynes | 16000.0000 | From Gi Group

    Customer Service Advisors £16K - £19K Milton Keynes Due to rapid expansion, our client based in Milton Keynes is currently recruiting for Customer Service Advisors to join their busy call centre... team. This role is primarily inbound calls, proving help and support to the company's current customers. The ideal candidate will be personable and have the ability to provide the best service, as efficiently as possible. Hours of Work: 37 hours per week. You will need to be available between the hours of 8am-8pm Monday to Friday. You may also be required to work weekend hours, 9am-5pm Saturdays, and 10am-4pm on Sundays (Overtime pay rates apply) The Role: Vast training provided on the clients products and services Primarily inbound calls To work within the current team of 25...

  11. Call centre agent

    Great Linford, Milton Keynes | £16500 - £17000/annum | From CV-Library

    Have you worked in a call centre environment previously? If so I have a client based in Milton Keynes who is looking for suitable people to start asap! Responsibilities: Taking incoming calls... on a busy helpline Recording details accurately on the company database Responding to emails in a timely fashion Various administration tasks when required You must have experience of working in a busy call centre environment where you have taken incoming calls and responded quickly and efficiently to these. You will also need a minimum of 4 GCE's or equivalent ...

  12. Call / Centre Service Agent

    MK1 | £7.40 - £7.85/hour | From CV-Library

    A busy call / contact centre in Milton Keynes are seeking call centre agents to work within their Fraud team. KEY RESPONSIBILITIES • Operate various prevention schemes to identify cases of.... • Deal with all complaints in accordance with the Internal Complaints Procedure • Resolution of escalated / 2nd level calls Skills • Resilience and motivation • Good communication Skills...

  13. Call / Contact Centre Agent

    MK1 | £7.40 - £7.85/hour | From CV-Library

    A busy call / contact centre in Milton Keynes are seeking customer service agents within the disputes team. KEY RESPONSIBILITIES: • Investigate incoming cardholder claims in line with... Complaints Procedure • Deal with incoming internal call queries from other departments • Ensure that incoming cardholder queries are dealt with and updates provided in accordance with ... / 2nd level calls Skills • Compliance and regulations • Attention to detail/quality orientation • Negotiation Skills • Innovative and Flexible approach • Passion ... ; Integrity, respect, honesty and responsibility • Energy • Developing others • Communication and information management Ideally candidates would come from a call / contact...

  14. Call / Contact Centre Agent

    MK1 | £7.40 - £7.85/hour | From CV-Library

    A busy call / contact centre in Milton Keynes are seeking numerous customer service agents to join their expanding teams within credit services. Key Responsibilities: •Fully investigate... why customers are in financial difficult to build a clear picture of their circumstances •Effectively communicate with customers on both inbound and outbound calls, building an open, honest and trustworthy relationship and managing the call-in line with policy, customer experience principles and best practice •Effectively question and challenge customers to establish a clear and fair income and expenditure picture, recording the details accurately on the system •Utilise and analyse all information to establish the most balanced solution for the customer based on their...

  15. Full Time Call Centre

    NN1 | £6.95 - £7.20/hour | From CV-Library

    Hours of work: Full time: 08:00 – 16:00/ 09:00 – 17:00 week one and 12:00 - 20:00 week two Ace Appointments (Midlands) Ltd Temporary to Permanent division is currently recruiting... Outbound / Inbound / Debt Recovery / Call Centre Agents /Collections Associates to work with our prestigious client within a busy, modern, and vibrant office environment in Northampton. You will work with a great team of professional people and receive excellent training and career progression opportunities. Duties and responsibilities will include, but are not limited to: •Dealing with outbound calls, high volume •Making calls to receive payments for outstanding debts / arrangements. •Negotiating and arranging payment terms •Customer services and complaint...

  16. Customer Service Inbound Call Centre

    Northampton | £7.20/hour | From CV-Library

    Customer Service Inbound Call Centre Currently seeking customer service advisors for one of our clients based in Moulton Park, Northampton. Duties will include: * Answering calls to agreed... time scales * Delivering excellent customer service on every call * Escalating calls to relevant departments where required * Meeting company KPI's You will need: * Excellent customer service skills * Reliable * Hard Working * Happy to work in a target driven environment This is a temporary 2 week assignment with other opportunities within the business if successful in this role Monday - Friday 9am - 5pm If interested please call (Apply online only) or send your CV to ...

  17. Team Leader - Outbound Call Centre

    Milton Keynes | £22000 - £25000/annum OTE 35-37K | From CV-Library

    Call Centre Team Leader - Outbound Up to £25,000 (OTE 35-37K) Milton Keynes Do you have experience as a team leader within an outbound call centre? Do you have great managerial skills,... having previously worked in a similar role? Our client, based in Milton Keynes is currently recruiting for an exciting opportunity as a Team Leader! The ideal candidate will have previous experience within a team leader role, preferably within an outbound call centre. You will be responsible for managing a team of outbound sales agents selling business services in the UK. You will need to ... meetings and progress assessments reviewing your figures and team performance with the Call Centre Manager * Assist with recruitment, helping with group assessment interviews and phone trials on...

  18. Call/Contact Centre - Various Positions

    Milton Keynes | £18000 - £21000/annum | From CV-Library

    Do you want to join a rapidly growing company based in Central Milton Keynes? Do you want to work in an environment that is focused on teamwork and fun? Do you have call centre experience?... Ideally within the Insurance sector, however they will consider candidates from other call centre backgrounds. If so please see below for current vacancies that I am recruiting for: Customer ... have experience in handing complex customer enquiries. £21,000k Customer Relations Expert - Customer Service To handle a high volume of telephone calls from customers who have queries relating to their insurance policy Responding to customer correspondence by letter and email £18,000k Please call to find out more about the positions and for full job specs ...

  19. Customer Service - Call Centre Agent

    Milton Keynes | £18000/annum £18000 per annum | From CV-Library

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their Customer Service team This busy contact centre is full of dedicated,... positive people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to create new customers by assisting them to obtain quotations and policies for various insurance products. This will include: • Handle a high volume of telephone calls from customers who have queries relating to their insurance policy. • Respond to customer correspondence ... and resolve complaints. • Carry out administration duties including post. • Handle a small volume of calls and leads relating to new business, ensuring a smooth, compliant process is followed...