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Call Centre jobs in Newport Pagnell

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  1. Call Centre Agents

    Northampton | 18000.0000 | From Impact Recruitment Ltd

    Call Centre Agents Northampton Permanent Monday to Friday Full and Part Time opportunities available Salary: Up to £22,500 DOE + Performance bonus and flexible benefits Do you have experience... working in a call centre environment? Are you target driven and used to making a high volume of outbound calls? If so, this could be an exciting opportunity for you! Our Client in Northampton is seeking Call Centre Agents to join their organisation on a permanent basis. Key responsibilities for the Call Centre Agents include: Making a high volume of outbound calls to customersCollecting ... information within company guidelinesProactively reviewing customer accounts to identify and resolve future problems before they arise In order to be successful in the role of Call Centre Agent...

  2. Change Manager, Telephony, Call Centre

    Milton Keynes | £450 - £500 pa | From La Fosse Associates Ltd

    My client is one of the most recognisable retail origination in the UK, who are now actively seeking a Change Manager with Telephony/Call centre experience. As the Change Manager, you will be... responsible for the entire move and change of a call centre from one originations to another. Responsibilities/Experience - Change and Migration experience - Worked Telephony/Call Centre Change/Migrations - Project/Programme Management experience - Technical Understanding - Relevant experience of coordinating business change - Strong understanding of the full lending process - Change management skills including risk and issue management, Agile and Waterfall methodologies - Business Analysis and Documentation - Ability to work in an extremely fast paced environment with tight...

  3. Call Centre Agent

    Towcester | 7.5000 | From Park Street Personnel

    We are currently recruiting for Call Centre Agents to work on a temporary full-time basis for a client based on the outskirts of Towcester. They are looking for a number of candidates to join their... reputable travel company with the potential of the role going permanent for the right candidate. Ideally you would have previous sales experience, customer service role, have a good confident telephone manner and have the ability to work well under pressure. The role will include; taking inbound calls, maintaining a customer database, booking holidays, meeting targets and general administrative duties maybe involved. This is a fabulous opportunity to join a successful group yet be able to enjoy personal growth and achievement with flexible working hours. You must have previous transferable...

  4. Call centre agent

    Northampton | 16000.0000 | From Interaction Recruitment

    Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We are currently working in partnership with our award winning client Staysure who are looking to... their team. About the role We are working to recruit passionate, driven sales executives to take inbound calls in the busy and thriving motor and home insurance department at Staysures Northampton site ... sales role so you must be comfortable with meeting sales targets and working in a fast paced contact centre environment. Working in a regulated setting means Agents are responsible for delivering ... experience · Previous experience, preferably in a contact centre · Great communication skills · The ability to provide first class customer service · Motivation and drive to succeed · PC literate...

  5. Call Centre Team Leader

    Bedford | 22000.0000 | From Spectrum Recruitment

    Our Client based in Bedford is looking for a Team Leader who has experience in a fast paced call centre / customer service environment. The role of the Team Leader is to organise his/her team and... its workload to ensure Key Performance Indicators are achieved and service levels are maintained at the highest possible levels. regular one-to-ones, reviews and appraisals are carried outeffective recruitment, training and support of new team memberspreparation of daily outbound call sheetsdaily KPI stats are prepared and issuedoverdue deliveries are monitored and actioned appropriatelyincoming emails are managed and actioned appropriatelyany complaints and incidents are investigated with corrective and preventative actions put in placedeliveries of any 'to follow’ items are...

  6. Operations Manager - Call Centre

    Milton Keynes | 27000.0000 | From Unico recruitment

    Operations Manager - Call Centre Customer Services Working Hours: Monday to Friday between the core hours of 08:00 to 18:00 and occasional Saturdays between the hours of 09:00 to 16:00; flexibility... Requirements At least 3 years of prior call centre supervisory experience at Team Manager or equivalent levelWorking knowledge of call centre software and reports relative to scheduling, reporting...

  7. Call Centre Ops Manager

    Milton Keynes | 24000.0000 | From Unico recruitment

    Operations Manager - Call Centre Customer Services Working Hours: Monday to Friday between the core hours of 08:00 to 18:00 and occasional Saturdays between the hours of 09:00 to 16:00; flexibility... Requirements At least 3 years of prior call centre supervisory experience at Team Manager or equivalent levelWorking knowledge of call centre software and reports relative to scheduling, reporting...

  8. Call Centre Manager - Inbound & Outbound Teams

    Luton | 25000.0000 | From AMC LTD

    Call Centre Manager A fantastic opportunity has arisen for a successful and driven Call Centre Manager professional, with management experience to join our expanding business, based in Luton. AMC... via Press / TV / Online / Newsletters marketing channels. We are looking to expand our Call Centre Operation and the Call Centre Manager will; Be responsible for the commercial delivery of the in- house Call Centre (team of 20) Drive the performance of the team to improve conversion, hitting and exceeding appointment targets Improve call handling efficiency on the 30,000 sales calls currently received /made per month. Prepare various operational reports on the Call Centre Performance, via monitoring of hourly / daily / weekly / monthly of the teams individual performances. Improve...

  9. Call Centre - Customer Service, Inbound, No Sales!!!!

    Leighton Buzzard | 15600.0000 | From Search Consultancy

    Job Title: Call Centre - Customer Service, Inbound, No Sales!!!! Job Type: Perm Industry: Call Centre and Customer Services Location: Leigh Salary: Between £15,600 - £18,500 Are you passionate... skills A high level of attention to detail and accuracy Excellent administration skills Flexibility Good time keeping Then we want to hear from you! Please apply online now… Sectors: Call Centre - Customer Service - Inbound - Customer Care - Complaints - Call Centre - Contact Centre - Calls - Live chat Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or ... of delivering excellent customer service through handling and resolving customer queries, orders, complaints and enquiries The Job: Handling and resolving incoming customer enquiries through calls, email...

  10. Call Centre Trainer - 3 Month Contract - £200 per day + expenses

    Milton Keynes | 200.0000 | From Recruitment Agenda

    Our client, with centres throughout the UK are currently seeking call centre training professionals to support them with the delivery of their new starter induction programme, as well as ongoing... training support for their call centre associates. This is a day rate contract that is expected to run for at least 3 months, with each group requiring approximately three weeks intensive training around all facets of working in a call centre environment including customer service, systems, and call handling. There will be technical support provided in each module so as the trainer is helped ... expenses will be covered. The ideal candidates will be from a call centre background with experience of delivering training to associate level team members in a classroom style environment. As this...

  11. Inbound Call Centre Health Advisors - February 2017 Start

    Milton Keynes | 8.7000 | From Berry Recruitment

    My award winning outsourcing client are looking for inbound health advisors to join their expanding teams in February 2017 in Milton Keynes, working as a call centre health advisors to be the first... point of contact for any health related questions, you be required to handle each call and priorities the agencies of each customer call and deal handle the call with care and efficiency. Duties: *To efficiently handle incoming calls from customers *Work with the relevant IT software to assist you with each call*To escalate the relevant calls to urgent status if required and dispatch the relevant department*Accurately record information given by the customers and analyse reverent information onto the required databaseSkills Required: *Confident, calm and collective approach on each call...

  12. Inbound Call Centre Health Advisors - February 2017 Start

    Milton Keynes | 18096.0000 | From Berry Recruitment

    My award winning outsourcing client are looking for inbound health advisors to join their expanding teams in February 2017 in Milton Keynes, working as a call centre health advisors to be the first... point of contact for any health related questions, you be required to handle each call and priorities the agencies of each customer call and deal handle the call with care and efficiency. Duties: *To efficiently handle incoming calls from customers *Work with the relevant IT software to assist you with each call*To escalate the relevant calls to urgent status if required and dispatch the relevant department*Accurately record information given by the customers and analyse reverent information onto the required databaseSkills Required: *Confident, calm and collective approach on each call...

  13. Full Time Call Centre

    NN1 | £6.95 - £7.20/hour | From CV-Library

    Hours of work: Full time: 08:00 – 16:00/ 09:00 – 17:00 week one and 12:00 - 20:00 week two Ace Appointments (Midlands) Ltd Temporary to Permanent division is currently recruiting... Outbound / Inbound / Debt Recovery / Call Centre Agents /Collections Associates to work with our prestigious client within a busy, modern, and vibrant office environment in Northampton. You will work with a great team of professional people and receive excellent training and career progression opportunities. Duties and responsibilities will include, but are not limited to: •Dealing with outbound calls, high volume •Making calls to receive payments for outstanding debts / arrangements. •Negotiating and arranging payment terms •Customer services and complaint...

  14. Call/Contact Centre - Various Positions

    Milton Keynes | £18000 - £21000/annum | From CV-Library

    Do you want to join a rapidly growing company based in Central Milton Keynes? Do you want to work in an environment that is focused on teamwork and fun? Do you have call centre experience?... Ideally within the Insurance sector, however they will consider candidates from other call centre backgrounds. If so please see below for current vacancies that I am recruiting for: Customer ... have experience in handing complex customer enquiries. £21,000k Customer Relations Expert - Customer Service To handle a high volume of telephone calls from customers who have queries relating to their insurance policy Responding to customer correspondence by letter and email £18,000k Please call to find out more about the positions and for full job specs ...

  15. Call Centre Training - £200 per day + expenses

    Milton Keynes | £200/day + expenses | From CV-Library

    Our client, with centres throughout the UK are currently seeking call centre training professionals to support them with the delivery of their new starter induction programme, as well as ongoing... training support for their call centre associates. This is a day rate contract that is expected to run for at least 3 months, with each group requiring approximately three weeks intensive training around all facets of working in a call centre environment including customer service, systems, and call handling. There will be technical support provided in each module so as the trainer is helped ... the event. All expenses will be covered. The ideal candidates will be from a call centre background with experience of delivering training to associate level team members in a classroom style environment...

  16. Call / Contact Centre Agent - New Business Inbound Team

    Milton Keynes | - £18k | From CV-Library

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their new business team. This busy contact centre is full of dedicated, positive... people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. This role would suit people that come from working within a sales environment, whether that be within retail, double glazing or already within a call centre environment, you must be able to demonstrate working to targets with a proven track record of hitting them. What is on offer: ·Excellent salary and bonus ·Fantastic working environment...

  17. Inbound Call Centre Health Advisors - February 2017 Start

    Milton Keynes | £18096 - £22256/annum E | From CV-Library

    My award winning outsourcing client are looking for inbound health advisors to join their expanding teams in February 2017 in Milton Keynes, working as a call centre health advisors to be the first... point of contact for any health related questions, you be required to handle each call and priorities the agencies of each customer call and deal handle the call with care and efficiency. Duties: * To efficiently handle incoming calls from customers * Work with the relevant IT software to assist you with each call * To escalate the relevant calls to urgent status if required and dispatch ... approach on each call * Remain call under pressure on each call * Excellent communication skills * Endorse clarity, empathy and resolve on every call * Utilisation of acquired skills in management...

  18. IT Call Centre Analyst - First Line (EU Language Speaking)

    Milton Keynes | Competitive | From COMPUTACENTER LIMITED

    Summary Start the new year with a new contact and an opportunity not to be missed! Are you looking to build a career that will allow you to develop your IT support and customer service skills... Microsoft Office suites. Having worked in a customer service or administration role previously or coming from a Call Centre or Account Management environment with confidence in time management. ... Responsibilities The 1st Line Service Desk role based in Milton Keynes involves dealing with a high volume of inbound calls and working efficiently to tight SLAs while providing an exceptional level of customer service in German, Finnish, Swedish, Italian or Polish and maintaining professionalism at all times. As the customers first point of call, you will be using an IT understanding, communication...

  19. Inbound Call Handlers

    Milton Keynes | 7.5000 | From Interaction Recruitment

    Call Centre Staff RequiredWe are currently recruiting for a number of fantastic opportunities to work within a number of highly successful Contact Centres within the Milton Keynes area. We have full... time and part time positions available with immediate starts. Key attributes needed for this role:· Self motivation, bright and bubbly personality · Excellent telephone manner · Previous customer service experience · Confident and professional customer service skills · Strong communication and listening skills · Confident team player · Ambitious with a desire to succeed Starting wage of £7.40 per hourSuccessful candidates would have to be flexible to work a rota Monday to Sunday, 6am-11pmIf you are looking for an exciting and challenging role within the call centre environment then please...

  20. Inbound Call Handler

    Milton Keynes | 0.0000 | From Meridian Business Support

    Meridian are currently recruiting for Inbound Customer Service Advisors/Call Handlers for our client based in Milton Keynes. This exciting new opportunity comes with benefits and gives anyone who is...- urgent health related enquiries, as in line with the Department of Health policies Responsibilities You will be dealing with Inbound calls, providing excellent customer service and exceed customer expectationsBe able to prioritise calls making sure that the quality of service is not affected in anywayTo have a confident approach and be able to control calls and have the ability to work with ... a fully flexible role; the centre is open 24 hours per day In return our client will reward you with a hourly rate of £8.12ph- £10.70ph dependant on shifts worked, and an excellent benefits package- to...