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Call Centre jobs in Newport Pagnell

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  1. Customer Service - Call Centre Based

    Northampton | £15k pa | From Search Consultancy Ltd

    Inbound Customer Service Advisor Call Centre Based Full Time Northampton, Northamptonshire £8.24 per hour We are recruiting for a number of Inbound Customer Service Advisors for a Call and... Customer Service Advisor and able to get to the office in Northampton, Northamptonshire, please email: ***************************** or call: ************ for an immediate telephone interview. Key Words: Inbound, Customer Service, Northampton, Northamptonshire, Customer, Call Centre, Customer Advisor, CSA jobs, permanent jobs northampton, call and contact centre, advisor, perm vacancies, northampton ... Contact Centre based in Northampton, Northamptonshire. This inbound customer service role in Northampton involves speaking to customers with regards to new and existing queries and taking details...

  2. Customer Service - Call Centre Based

    Northampton | £15015 pa + Benefits | From Search Consultancy Ltd

    Inbound Customer Service Advisor Call Centre Based Full Time Northampton, Northamptonshire £15015 per annum We are recruiting for a number of Inbound Customer Service Advisors for a Call and..., Call Centre ... Contact Centre based in Northampton, Northamptonshire. This inbound customer service role in Northampton involves speaking to customers with regards to new and existing queries and taking details accurately while delivering excellent customer services. You will be working to Customer Service targets whereby the customer is key Working hours for the Northampton site are Monday to Sunday between...

  3. Customer Service - Call Centre Based

    Milton Keynes | £16400.00 - £18000.00 pa | From Search Consultancy Ltd

    FCustomer Service - Immediate Starts Permanent £16,000 per annum, depending on experience Must pass Credit Check and CRB We are looking for a Customer Service Advisor join our growing team in... Milton Keynes. The role will involve handling incoming calls from customers You must be able to identify the case and work through procedures for both Customer and Business. Ideally you will ... Responsibilities * Handle inbound calls from customers raising fraud claims * Following procedures in order to identify the claim * Investigate each claim * Pay attention to detail to each call You must have experience in the following * Strong customer service experience * * Knowledge in Fraud, not essential * Experience in process/system design and review * Experienced user...

  4. Call Centre Manager

    Northampton | £35000 - £40000/annum | From CV-Library

    Ace Appointments (Midlands) Ltd Permanent division is currently recruiting for a Call Centre Centre Manager to work within the logistics industry Applications are welcome from Call Centre /... Managing, recruiting, monitoring and developing a team of customer services focussed call centre staffand team leaders. Proactively monitor and develop staff to ensure SLA’s and KPI’s are met Implementing new working practices and projects within the call centre Management reporting, monitoring service levels and ensuring commercial effectiveness Ensuring individual and team targets are met together with compliance to Data Protection Act Ensuring productivity and profitability Experience / Person Specification Experience managing candidates within a call centre environment...

  5. Call Centre Agent

    Northampton | £6.70/hour | From CV-Library

    Ace Appointments (Midlands) Ltd Temporary division is currently recruiting for Contact Centre / Call Centre Agents to work within a busy and vibrant call centre environment. These roles may offer... the promise of permanent work for suitable and interested applicants. As Contact Centre Agent you will work within a team environment to ensure a high level of customer services is achieved whilst ensuring full compliance with legislative and statutory standards. Duties and responsibilities with include, but are not limited to: High volume inbound telephone liaison Dealing with general ... inbound and outbound contact centre experience Accurate data inputting skills Excellent time management skills Computer literate Confident and friendly telephone manner Forward thinking...

  6. Call Centre Sales Agent

    Milton Keynes | Realistic OTE £23,000 | From Kinex

    Working hours: Full-time, Monday to Friday 9am - 6pm Job type: Permanent Benefits: Excellent commission, rapid progression Salary – OTE £17,000-£23,000 (Excellent basic + commission +... originally posted as www.totaljobs.com/JobSeeking/Call-Centre-Sales-Agent_job65411305 ...  you will become the first point of contact between kinex and potential new customers. During your initial telephone call you would be expected to obtain qualifying information such as the customer's current...

  7. URGENT* Customer Service - Call Centre

    Milton Keynes | £7.85/hour Overtime Incentives | From CV-Library

    Customer Service/Call Centre Agent Milton Keynes £7.85 per hour - with overtime incentives Flexible shifts Apply NOW to avoid disappointment! We have a great job opportunity for... Advisor, you'll be taking inbound calls from existing customers, no outbound calls are necessary. This role offers great progression and development with the added bonus of overtime incentives!! What ... (including bank holidays) * Give As You Earn * Stakeholder pension Scheme * Development & Management Course * Local discounts within the Gym, Restaurants & shopping centre If this sounds like the job for you or someone you know, then please call Nathan Woolcock NOW (Apply online only) Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact...

  8. Call Centre Agents - Customer Service

    Milton Keynes | £7.85/hour Overtime Incentives | From CV-Library

    Customer Service/Customer Care Advisors Milton Keynes £7.85 per hour - with overtime incentives Flexible shifts Apply NOW to avoid disappointment! We have a great job opportunity for... Advisor, you'll be taking inbound calls from existing customers, no outbound calls are necessary. This role offers great progression and development with the added bonus of overtime incentives!! What ... (including bank holidays) * Give As You Earn * Stakeholder pension Scheme * Development & Management Course * Local discounts within the Gym, Restaurants & shopping centre * If this sounds like the job for you or someone you know, then please call Nathan Woolcock NOW (Apply online only) Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact...

  9. Call Centre Operatives x 6

    Milton Keynes | £10.00/hour | From CV-Library

    My client is based in Milton Keynes they are looking to recruit 6 Call Centre operative to work for them on a shift pattern basis, the roles are temporary long term and will be paying £10phr.Provide... under pressureAbility to prioritise competing issuesProficient in the use of Windows XP, MS Outlook, Word and ExcelPrevious call handler experienceDesirableGood understanding of SLAs and Metrics...

  10. Full Time Call Centre Staff Required

    Milton Keynes | | From CV-Library

    POSITION: CUSTOMER SERVICE ADVISOR LOCATION: MILTON KEYNES (accessible via public transport) SALARY: £7.85 ph (overtime incentives available) Starting Tuesday 17th May 2016 This is a... FULL TIME position and you must be flexible to work 5 out of 7 days between 7am to 11pm Customer Service Advisor Gi Group are currently recruiting on behalf of a real leader in the contact centre ... a customer service advisor within this expanding and growing environment. Key Responsibilities - Customer Service Advisor Position: * Answering inbound calls * Handling customer issues and resolving them ... skills Please note that due to the working environment you must be able to pass and clear a credit and fraud check. If you would like to know more about this exciting opportunity, please call...

  11. Close Call Operator

    Milton Keynes | £22000 - £22500 per annum, Benefits: Triple pay on | From Blue Arrow High Street - Milton Keynes

    Blue arrow are excited to be recruiting for experience Call Operators to work in a busy and successful centre operating the safety of the rail links across the UK. My client are looking for the... following: Telephone Manner Confidence in questioning Ability to multi task Experience in shift work Familiar with high volume calls £10 per hour 12 hour shift 7 days on 7 days off working both 7am - 7pm or 7pm - 7am. Training given On going temp - to go into FTC - to move into a permanent opportunity. Great team work involved and a fantastic office environment. If this is the role for you please APPLY NOW or call Natalie on Phone number removed ...

  12. Contact Centre Advisor

    Milton Keynes | £17-20K | From Amasco Associates Limited

    Are you a highly motivated, with the desire to deliver exceptional Customer Service at all times? My client is UK's largest privately owned dealership group and are currently looking for a... Contact Centre Advisor to work from their Milton Keynes Office. As Contact Centre Advisor, you will be acting upon Service and Sales opportunities through prospecting our existing and lapsed customers to maximise our workshops and drives Centre profitability. Key Responsibilities: Building rapport and qualifying the customer's requirements: - Talks and listens to customers to build ... manner to achieve a high standard of customer satisfaction. Manages outbound and inbound calls: - Completion of outbound service calls to both current and lapsed customers for service and MOT reminders...

  13. Senior Contact Centre Manager - Outsourcing

    Milton Keynes | £55,000 - 60,000 Plus Car, Bonus and Benefits Pack | From Contact Centre Recruitment Ltd

    Senior Contact Centre Manager - Outsourcing A leading provider of outsourced contact-centre solutions in the UK in the financial sector, offering our clients a unique partnership in the provision... fast paced, multi culture environments. KEY JOB DUTIES AND RESPONSIBILITIES - Provide leadership and direction to the Call Centre management team - Management of all client business processes ... of Operations - Contact Centre) We are looking to appoint a Head of Operations to lead our expanding business in the Financial Services sector and beyond. The ideal candidate will have proven, both ... the operation (forecasting and delivery to financial plan) - Executive level presentation and reporting on operational centre performance (Financial and Contractual) - Continuously strive to maximise...

  14. Contact Centre Representative

    Milton Keynes | £10,320 per annum | From Aspire Personnel Limited

    My client is looking for a Contact Centre Representative reporting to the Contact Centre Team Leaders to work 21 hours per week. The hours of work are Monday, Wednesday, Thursday and Friday 16:30 -... partners, dealing with enquiries in a helpful, proactive and professional manner. Main responsibilities will include managing customer contact (including calls, email and letters) in a polite ... procedure is complied with Outgoing calls are made in line with procedures. High levels of customer service are provided in line with service level agreements All data protection requirements are ... a Contact Centre role is not essential, as training will be provided, but some previous telephone or customer service experience is needed. The successful candidate should have the following...

  15. Call Handler

    Milton Keynes | £8 - £10.70/hour | From CV-Library

    We are currently recruiting for a large number of Full Time Call Handlers to work at our client’s site in Milton Keynes. Main Duties of a Call Handler: •To prioritise customer calls... using critical thinking •To address the urgent care needs of the callers •Deal with highly emotional, verbally aggressive, or threatening calls •To keep immediate and accurate records of all enquiries •To provide simple heath information advice Main Skills of a Call Handler: •Previous customer service experience •Good telephone manner •Good computer skills •Professional and courteous •Critical thinking skills •Ability to work under pressure Hours of work: You will need to be fully flexible 24/7 and able to work both evenings...

  16. Fraud Manager - FS Contact Centre

    Milton Keynes | £25,000 to £30,000 - Plus Excellent Benefits | From Contact Centre Recruitment Ltd

    Contact Centre Recruitment are recruiting a disputes,chargebacks and Fraud Team Manager for our client a major financial services organisation in the Milton Keynes area. The role overview is to... manage, lead and motivate a team of Disputes and Chargebacks & Fraud Advisors whilst ensuring all service levels are met. Key Responsibilities To lead and develop a team of Disputes and Chargebacks & Fraud Advisors to ensure that individuals are both skilled and motivated to deliver performance Ensure the smooth running of the day to day operation. This includes all back office functions, inbound / outbound calls and ad hoc requests to ensure all Service Level Agreements are achieved Ensure cases are worked within scheme and client defined timelines Establish and proactively...

  17. Dialler Manager - Contact Centre

    Milton Keynes | 33,000 - 38,000 plus benefits | From Contact Centre Recruitment Ltd

    - Managing multiple campaigns for operations. - Managing daily campaigns utilising predictive, preview and progressive dialling - Reporting analysis of campaigns to ensure optimum performance -... & Experience Previous experience working in a busy contact centre environment, preferably in a similar role. Experience of Microsoft Access, Microsoft Excel preferably Crystal, SQL Experience...

  18. HR Manager - Contact Centres

    Milton Keynes | £45,000 - 48,000 Plus benefits | From Contact Centre Recruitment Ltd

    HR Manager As an HR Manager you will responsible for providing full support and advice to management and employees across the organization on a variety of HR and ER issues ranging from,... - Experience in managing a team Desirable Experience - HR experience within the Customer Service / Contact Centre industry Skills & Attributes - Strong planning and organisational ability...

  19. Contact Centre Team Leader

    Northampton | £22000 - £32000 per annum | From EasyWeb Agency

    Sales Team Leader/Manager –  Permanent  – Full Time – Northampton (located near Brackmills) - £22,000 - £25,000 + bonus  (OTE £32,000) An opportunity to work for one the  UK’s fastest growing...  Identifying any development needs and providing relevant training Analysing teams performance through SLA's and KPI's Assessing call quality  What we would like from you Previous contact centre ... occasional weekend work on a rota basis.  You may have experience or be interested in the following: Contact centre, Call Centre, Sales Team Leader, Sales Team Manager, Call Centre Manager, Call centre Team Leader, Sales, Coaching, inbound, outbound, call targets, KPI’s, telesales   This vacancy is being advertised by EasyWeb Agency, the services advertised by EasyWeb Agency are those of an...

  20. Training Manager/Centre Manager

    Bedford | £30000 per annum + Excellent Benefits | From Oakmoor Recruitment

    OVERVIEW: We are currently seeking an experienced Training Manager/Centre Manager to manage all aspects of building management, including Supplier relationships, and a small team of Customer &... and enthusiastic Training Manager or Facilities Manager that adopts a hands-on approach, as the centre also functions as an Exam Centre for a wide range of qualifications. Experience managing external supplier ... MANAGER/CENTRE MANAGER: To effectively manage all building requirements, from Health & Safety, to stakeholder/external supplier relationships, as well as coordinate and support the Training, Administration, and Customer Relations departments, to ensure smooth centre operations. MAIN DUTIES: Effectively manage and support a team of Administrative and Customer Support staff to ensure learner...