IT Support Engineer (2nd Line) - Global Business servicing the retail, commercial, and industrial sector - Aylesbury, Buckinghamshire - £38,000 + Bonus & Benefits
We are a global business with... over 10,000 employees internationally with revenues in excess of $4.2 Billion and our brand is available in over 110 countries worldwide. We are looking for a well presented, well-spoken IT support professional who is looking to progress their career in an enterprising environment.
* To provide helpdesk support to customers, assisting them with hardware and software problems via phone and email.
* To maintain a high degree of customer service for all support queries and adhere to all service management principles, including Service level Agreements
* To take...