Support Analyst - Microsoft SQL, Windows desktop XP, Vista, 7
Key Terms: 2nd line support engineer, 1st line support engineer, Support technician and helpdesk engineer
I have an... exciting new position for a Support Analyst. My client is a market leader in their sector and has been growing steadily over many years in their business. You will be working as part of the team as the main point of contact for customers in various locations and regularly using such technologies as Microsoft SQL, TSQL, Windows XP, 7 and Vista.
Role and Responsibilities:
Support customers by logging, investigating and solving customer requests.
Perform testing and quality assurance work on software
Maintain documents that helps support
Good knowledge of Microsoft...