Technical Support, First/FrontLine Support - VMware, Linux, Cisco - Cloud Infrastructure
Farnborough, Hampshire, South East, South West
£25,000 to £27,000 Negotiable + G'Teed Bonus (10% of... First/1st/FrontLine Support, Technical Support Analysts to be first point of contact for incoming customer calls, management of incoming tickets (resolution and assignment, depending on the complexity). The ideal candidates for this role will have the perfect mixture of communication skills and the confidence to drive resolution on tickets from other Company staff.
Technical Support, FrontLine Support, 1st/First Line Support Analysts will perform several key activities including:
> Manage all incoming support related enquiries, from external clients, partners and internal users, providing first line...