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Customer Service jobs in Theale

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  1. Customer Service Quality Officer

    High Wycombe | £24,738 per year | From Recruit Zone Limited

    Our housing group is a values-led business and one of the UK's most progressive housing associations with 14,000 properties across the south-east of England and a large property development... need them by running an efficient and successful business. - Are you passionate about excellent customer service? - Do you enjoy inspiring and developing colleagues? We are looking for a well-organised and enthusiastic individual to join our Customer Services Team to support us in delivering good customer experiences. The Team handle a diverse range of enquiries and we require someone to inspire and coach Customer Service Advisers on call handling techniques, organise training activities, carry out quality assurance audits, work with managers to produce effective induction programmes...

  2. Customer Service Manager

    Farnborough | £23-25k | From Mulberry Recruitment Limited

    Customer Service Manager Location : Farnborough Salary £23-25k The role of the Internal Customer Service Manager is to provide excellent service to the client, retailers, and consumers. To... and accuracy. Management Experience Customer service experience Supply chain understanding Confident and assertive CRM systems Ability to prioritise work. Have a can do attitude. MS ... chain for example IT departments, Warehouse Management, Suppliers i.e. delivery companies managing processes for optimum service delivery. You will also oversee a team of advisors, managing the day to ... challenges at all times. Ensure targets and service levels are met by reviewing team workloads. Capture and Data Analysis to make informed decisions and recommendations for continuous...

  3. Customer Services

    Newbury | 0.0000 | From Refined Recruitment

    Data Processing • Precise processing of fertiliser recommendations using in-house, bespoke software • Creation of variable rate GPS application files • Use of MS Office packages to manipulate and... format data • Troubleshoot problems with GPS application files • Processing of sales orders • Maintain customer database and company CRM system Administration • Organise, prioritise and monitor incoming requests • Identify and communicate requirements and issues to the Applications Team Leader Communication • Liaise with customers to collate information regarding cropping and applications • Monitor and resolve customer and sales team queries in a timely manner via telephone and email • Apply and display technical knowledge to support customers Position Requirements • Ability to communicate...

  4. Customer Services

    High Wycombe | 18000.0000 | From Oxby & Parke Recruitment

    The Company A fast paced and forward thinking business based on the Business Park in Marlow are looking for a Client Service Account Executive to join their busy team. This is a great opportunity... of customers.Ensure all Customer requirements are met within agreed timescales offering outstanding Customer Service throughout.Ensure no business is lost through administrative errors or poor customer service.Handle all administration including contracts and invoicing, customer complaints and other customer reports.Develop and maintain strong working relationships with other departments.Update internal ... pressure.Accuracy - the majority of work will not be checked, therefore, you need to work to a high degree of accuracy.Proactive in solving problems.Customer focused, can deliver customer service to required...

  5. After Sales Customer Service Administrator

    Henley-On-Thames | £18k - £20k pa | From Bucks and Berks

    Aftersales Customer Service Administrator Henley £18,000 - £20,000 Our client, a luxury watch manufacturer based in Henley, is looking for a high calibre candidate to join them. Working... in the After Sales Team to deliver world class Customer Service (expected from a luxury brand) the successful candidate will ensure all repairs and services are logged and executive in a timely manner. This role would suit someone who has worked for a luxury brand in a fast-paced Customer Service environment, requiring a high level of customer engagement and satisfaction. Duties include ... and retailers with updates on repairs and delivery times within agreed company guidelines · Raise invoices for service work and take customer payments · Package and send completed service work, send tracking...

  6. CUSTOMER SERVICE ADVISOR

    | 23000.0000 | From Candidate Source

    CUSTOMER SERVICE ADVISOR - BASIC UP TO £24000, OTE £25000 - BASED HIGH WYCOMBE This is an interesting new office based role with an established leader in the online business document printing... a great opportunity for someone who is passionate about customer service and willing to help shape the company’s strategy and improve the customer experience and so revenue growth. To be successful you will have experience of developing strong business relationships and show drive and enthusiasm, you’ll also need to be motivated, a good communicator and team player. MAIN DUTIES – CUSTOMER SERVICE ... customer reviews)- Identifying opportunities for improvement (website user experience, processes etc.)KEY SKILLS AND EXPERIENCE – CUSTOMER SERVICE ADVISORTo be successful, you must have a demonstrable...

  7. Customer Services Manager

    Basingstoke | Competitive Package plus benefits | From Blatchford

    Blatchford is an award winning rehabilitation provider, who are proud to be industry leaders in the market with specialists around the world and the leading supplier of services and products... to the NHS. We now have an excellent opportunity for a Customer Services Manager to lead our customer services teams to ensure all our customers, distributers, contracts and joint ventures receive the best service at all points in the customer service process life cycle. This is an exciting opening for a passionate customer services manager to get stuck into a challenging, rewarding role and to take responsibility for developing and driving the best in class customer services from the sales order process, through to invoicing, product returns and the management...

  8. Customer Service Executive

    Reading | 21000.0000 | From Manpower

    My client based in Reading are looking to recruit an experienced customer service executive to deal with cancellation queries. You must be hard working with the ability to smile while you... centre systems effectively*Following company regulations on Health and Safety and maintain a safe and tidy working environment*Liaising with Customer Services and other departments in a professional mannerKey Responsibilities Customer Service 30%:*Provide a warm, friendly and professional inbound and outbound customer service to prospective and existing customers via telephone, email, web and mail ... Customer Service/contact centre environment*Experience in dealing with 50+ inbound calls a day *Excellent telephone manner*Excellent written and numerical skills*Genuinely committed to customer service...

  9. Customer Service Assistant

    Reading | 8.8000 | From Pontoon

    Brand Overview We are working with one of the UK's largest specialist distributors operating in large and diverse markets. Our client has four separate divisions, connecting suppliers to customers... in an efficient, knowledgeable and service oriented way. Role Description We are looking for a Part Time(10Hours Saturday to Sunday)Customer Service Assistant to join our ever growing business. You will spend your time in our office in Reading. You will: Answering all incoming calls from customers and identifying their requirements.Resolving calls at the first point of contact where ... Sunday Your skills will include: With previous customer service experience, you will be able to deal efficiently and professionally with customers using your judgement appropriately regarding...

  10. Customer Service Assistant

    Reading | 0.0000 | From Pontoon

    Brand Overview We are working with one of the UK's largest specialist distributors operating in large and diverse markets. Our client has four separate divisions, connecting suppliers to customers... in an efficient, knowledgeable and service oriented way. Role Description We are looking for a Part Time(10Hours)Customer Service Assistant to join our ever growing business. You will spend your time in our office in Reading. You will: Answering all incoming calls from customers and identifying their requirements.Resolving calls at the first point of contact where possible.Escalating any ... skills will include: With previous customer service experience, you will be able to deal efficiently and professionally with customers using your judgement appropriately regarding customer queries.The...

  11. Customer Service Advisor

    Reading | 18000.0000 | From Reed

    Do you want to be part of a dynamic fast based company who is growing into a major UK brand?Then this could be the perfect position for you.I am currently working alongside a rapidly growing energy... drink company who has enjoyed great success through 2016 and is becoming a well recognised and established brand within the UK.They are in the process of looking for confident, proactive individual with fantastic communication skills to join the company as a Customer Services Representative. The day to day duties of the role will include; customer interaction both phone and email, respond to internal and external customer enquiries, provide and maintain pricing information, manage customer database, administration management and process sales orders/forms and application/requests. In order...

  12. Customer Service Executive

    Newbury | 20000.0000 | From Adecco

    Our client is a progressive events service company specialising in providing registration, database management and web/media development for the events/exhibitions industry. They are seeking a... proactive Customer Service Executive to join their team on a permanent basis, offering a salary of £20,000-£22,000. Educated to A level or equivalent and/or above with an eye for detail and logical thinking you should be able to deliver to deadlines, take ownership and feel confident talking directly to clients. A proactive, hands-on, flexible attitude is essential. You will occasionally be prepared to travel around the UK and Europe from time to time to support events. Duties will include but are not limited to: Customer service Dealing with enquiries post, phone and email Order processing...

  13. Customer Service Executive

    Thatcham | 18000.0000 | From Adecco

    Our client is a progressive events service company specialising in providing registration, database management and web/media development for the events/exhibitions industry. We are seeking a... proactive Customer Service Executive to join their team on a permanent basis, working Monday to Friday 8.30am to 17.30pm and offering a salary of £18,000 to £22,000. Educated to A level or equivalent and/or above with an eye for detail and logical thinking you should be able to deliver to deadlines, take ownership and feel confident talking directly to clients. A proactive, hands-on, flexible attitude is essential. You will occasionally be prepared to travel around the UK and Europe from time to time to support events. Duties will include but are not limited to: Customer service Dealing...

  14. Administrator / Customer Service

    Basingstoke | 9.5000 | From Basingstoke Pertemps

    Job Title: Admin / Customer Service, £9.50 per hour (£18,500 per annum) Administrator / Customer Service Job Overview: We are excited to be working on behalf of our Client; a world leader in their... industry, based in Chineham Business Park. They are looking for a bubbly, friendly, customer service professional to join the administration team. You’d be the first point of contact for clients, exploring and helping report & resolve any queries they may have in a timely manner. Administrator / Customer Service Duties / Responsibilities may include (but not limited to): - Answering incoming ... for the Administrator / Customer Service role: - Fun, enthusiastic personality- Prior Customer Service / Call centre experience- Previous experience in an Administration position- Must have...

  15. Customer Service Administrator

    Bracknell | 11.0000 | From Parkside Office Professional

    Our international Client based in Bracknell, Berkshire require a Customer Service Advisor to join their busy team for an indefinite period. The position is a multifaceted role and the successful... personality who really enjoys working with Customers in order to provide an enthusiastic and high quality service. Main Responsibilities: Working within a New Business & Customer Services team, ensure that exceptional levels of Customer satisfaction are provided through achievement of service targets. New Business Responsibilities: Processing of customer credit applications.Validation of agreement documentation.Building and maintaining strong relationships.Providing advice and expertise to the Network. Customer Services Responsibilities: Handling customer phone calls and written enquiries in...

  16. Customer Service Advisor

    Bracknell | 0.0000 | From Marc Daniels

    An exciting and market leading client of ours is seeking to recruit a Customer Service Advisor to join their diverse team based in Bracknell. This is a temporary position. Responsibilities: ... Processing of customer credit applications.Validation of agreement documentation.Building and maintaining strong internal relationships.Providing advice and expertise to the wider business network.Handling customer phone calls and written enquiries in a professional and human way.Arranging early settlement of finance agreements for our customers.Making amendments to our customers' finance agreements.Allocating manually paid monies to customer's agreements accurately.Processing customer complaints to a compliant high standard. The successful applicant will have excellent communication skills...

  17. Customer Service Assistant

    High Wycombe | 15500.0000 | From Crunchposter Limited

    Customer Service AssistantHigh Wycombe£15,500 to £17,500 per annum dependent upon experience Established since 1998, 5G are a well-known supplier of B2B telecommunications, supplying leading edge... technology throughout the UK, with a turnover in excess of £15m. An opportunity has arisen to join our Customer Care department in High Wycombe, Buckinghamshire for a Customer Service Assistant. The RoleAs a Customer Service Assistant in this role, you will be expected to: Answer and deal with incoming telephone calls promptly and professionally utilising company CRM systemExamine ... ariseEnsure that all work is carried out in accordance with operational proceduresWork within a team and manage own workloadDeliver excellent customer service The CandidateTo be considered for our Customer...

  18. Customer Service Advisor.

    Bracknell | 11.0000 | From Signet Resources

    Are you a well-spoken individual with an enthusiastic approach to Customer Service? Do you have the ability to tackle multiple challenges within a fast-paced environment? We are currently... recruiting for a Customer Service Advisor to join a team within a leading automotive company who thrive of providing exceptional customer service. This opportunity will allow the Customer Service Advisor to develop themselves and their skills within a phone based Customer Service team for a globally recognised brand. Key Responsibilities Answering calls and queries from customers and dealers.Building and maintaining relationships with dealers ensuring communications are clear and pleasant.Providing excellent level of customer service through multiple avenues.Making sure finance...

  19. Customer Service Advisor

    High Wycombe | 23000.0000 | From Adecco

    My client in Seer Green is looking for a Customer Service Advisor in their busy service centre. You will:- Take incoming calls from clients/ customers.- Log calls on the system and schedule call... backs- Be comfortable in busy environments - Have excellent written and verbal communication skills.- Be able to prioritise work load in order to meet targets and keep call times to a minimum. Previous experience within a customer service role is essential, call centre desired. This is initially a temporary role, but could become permanent for the right candidate. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ...

  20. Customer Service Administrator

    Bracknell | 19000.0000 | From Focus Resourcing

    Our client basedin Bracknell are looking to reccruit for a Customer Service Administrator to join their UK and Ireland team. You will be responsibile for helping in the day to day running of all... aspects of sales administration and customer service. The Duties: Dealing with enquiries from both internal and external customers, i.e. Production, Warehouse, Marketing, Purchasing, Sales Representatives, Subsidiary Companies, Retail, Education and the end user.Order taking and keying, including telephone, fax, AIM and mail.Processing and progressing orders, to give the customer exact details ... and listening and making suggestions.To undertake and identify training as recommended and agreed with the customer service manager.Carry out general administration duties as instructed by the customer...