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Customer Service Jobs In Theale

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  1. Customer Service Advisor

    Newbury | 18.20k to 18.20k per year GBP | From Cactus Frontline

    This is an exciting opportunity to join an excellent Customer Service team with one of the largest housing groups in the UK. Currently managing 36,000 homes across the South & South West this... growing organisation is looking for customer focused individuals to join them to provide an exceptional service to their customers. As a Customer Service Advisor you will be the first point of contact for all customers contacting the Customer Service Team handling customer service issues and complaints. The team, based in Newbury, provides appropriate advice and information by telephone, email and in writing and deal with complaints from start to finish. As a Customer Service Advisor you will: * Deal with a variety of customer enquiries and complaints, showing empathy and providing...

  2. Customer Service Advisor

    Basingstoke | 18.20k to 18.20k per year GBP | From Cactus Frontline

    This is an exciting opportunity to join an excellent Customer Service team with one of the largest housing groups in the UK. Currently managing 36,000 homes across the South & South West this... growing organisation is looking for customer focused individuals to join them to provide an exceptional service to their customers. As a Customer Service Advisor you will be the first point of contact for all customers contacting the Customer Service Team handling customer service issues and complaints. The team, based in Basingstoke, provides appropriate advice and information by telephone, email and in writing and deal with complaints from start to finish. As a Customer Service Advisor you will: * Deal with a variety of customer enquiries and complaints, showing empathy...

  3. Customer Service Coordinator

    Didcot | £15K - £16.5K + Benefits+ 28 Days Annual Leave | From The Foam Company Ltd

    Job Title: Customer Service Coordinator Location: Didcot, Oxfordshire Salary: £15,000 - £16,500 per Annum + Benefits + 28 Days Annual leave (including bank holidays) pro rata Recruiter: The... the company has experienced significant growth with the turnover almost doubling in the last 4 years. Customer Service Coordinator Duties: * Providing excellent customer service to new and existing ... * General administration Customer Service Coordinator Skills: * Good stress management * Being driven and positive * Meeting targets * Excellent organisation and ability to prioritise * Computer literate in Excel and Word * Excellent oral and written communication * Being professional and flexible The right Customer Service Coordinator candidate will: * Have previous telephone based...

  4. Customer Service Advisor

    Didcot | £18, 029 | From Mp Jobs Ltd

    CUSTOMER SERVICE ADVISOR Full Time, Monday to Friday 9 a.m. - 5 p.m. Salary - £18,029 Customer Service Advisor role, working as part of the teams to ensure departmental targets are met as a... communication skills *Have proficient IT and organisational skills *Have experience of working in an office environment and as part of a team *Have the advantage of customer service or call ... whole and look at ways to improve the customer experience. Tasks involved in this role include: *Preparing and processing orders / credits received from customers and publishers *Resolving and responding promptly to telephone and written queries from both customers and publishers *Proactively liaising with both publishers and customers to maintain a first rate working relationship...

  5. Customer Service Associate

    Bracknell | £18k - £20k pa | From Focus Resourcing Limited

    Our prestigious client based in Bracknell is recruiting for a Customer Service Associate to join their busy and expanding team. This is a contract role to cover for maternity leave so will be up to... of customer service. Key Duties and Responsibilities * Effectively managed inbound and outbound post * Ensure all communications are in line with company policies, standards and procedures * Manage ... company strategies policies, standards and procedures * Essential Skills/Qualifications * Proven customer service administration experience ideally with a Financial Services/Mortgage company * Able to effectively communicate with people * Flexible intuitive approach both to Customer Service and working with the team * Display and prove behaviours consistent with regulation and compliance with...

  6. Customer Service Courier

    Reading | £12500 - £13500 pa | From Recruitment Genius Ltd

    An exciting career development opportunity for a Customer Services Courier to join a successful Reprographics Company based in Reading. The successful candidate will be the first point of contact... their own initiative and be flexible to adapt to the business requirements. Ideally you will have previous courier/customer service experience. Full UK driving license is essential. Duties: - To make set collections form customers at regular times on a daily basis - To make collections/deliveries as and when required - Actively manage accounts from a customer service level - Liaise with the print room staff to ensure jobs are completed within the specified timescale - Deal with customer queries regarding print requirements and deadlines - Assist in the print room as and when required...

  7. Customer Service Advisor

    Newbury | £18200 pa + Benefits | From Resource Management

    Customer Advisor We are working on behalf of one of the largest housing associations in the country who own and manage more than 37,000 homes for 86,000 residents across the south and south west... with value added services that help residents achieve their aspirations. We currently require full time, permanent Advisors to join their Customer Service team in central Newbury to provide responses to a wide range of enquiries from residents via telephone, email, letter and social media channels including Facebook and Twitter. Responsibilities * Manage customer enquiries through a range ... accurate records and update systems * Recognise complex queries and escalate where necessary to appropriate specialists Candidate Requirements * Previous experience within a customer service...

  8. Customer Service Advisor

    Newbury | £18200 pa + Benefits | From Resource Management

    37 Hours per week Rotating Shifts between 8.00am and 6.00pm Monday to Friday We are working on behalf of one of the largest housing associations in the country who own and manage more than... with a commercial approach to provide a range of affordable homes with value added services that help residents achieve their aspirations. We currently require full time, permanent Advisors to join their Customer Service team in central Newbury to provide responses to a wide range of enquiries from residents via telephone, email, letter and social media channels including Facebook and Twitter ... Requirements * Previous experience within a customer service environment * Previous experience of dealing with complaints/complaint handling * Min 5 GCSEs grade C or above (or equivalent) including...

  9. Customer Service Executive (Media / Photography)

    Didcot | Up to £22,396 per annum | From Alamy

    Customer Service Executive (Media / Photography) Alamy sell stock images, video and live news imagery to customers around the world. Working for them is a bit different, their people care about... what they do and doing it really well. They adapt to new situations and challenges to ensure that Alamy continues to provide excellent service and a unique product. Position: Customer Service ... 3.30 - 6.00pm and will finish at 11pm Salary: up to £22,396 per annum About the Role: As a Customer Service Executive you'll speak to loads of different customers including publishers ... relationships. Alamy is known for having the best customer service in the industry, so they need brilliant people who are passionate and think differently. About you: They are looking for someone who: - Has...

  10. Business Customer Service Advisors

    Basingstoke | £20,123 plus benefits | From SSE

    BUSINESS CUSTOMER SERVICE ADVISORS BUSINESS SALES AND SERVICE BASINGSTOKE £20,123 PLUS EXCELLENT BENEFITS SSE is one of the largest and most diverse energy companies in the UK and... Ireland. In Business Service and Support, we are responsible for the implementation, administration, billing and credit control of all of our electricity and gas contracts for our business customers. We currently have an exciting opportunity for Business Customer Service Advisors to join our team in Basingstoke, assisting us with these endeavours and our continued provision of excellent customer service. We are specifically looking for experienced customer service advisors or credit controllers with a proven track record in meeting and exceeding targets. You will be required to be...

  11. Dutch Speaking Customer Service

    Reading | £20, 000-£22, 000 | From Executive Careers Limited

    Dutch Speaking Customer Service LOCATION: Reading, Berkshire SALARY: £20,000 basic salary plus 10% monthly bonus JOB PURPOSE: To provide frontline customer support in a fast paced working... sub-contractors to schedule service calls - Follow up internal and external parties to ensure customer issues are addressed in a timely manner - Make follow up calls to ensure customer is satisfied ... - Dutch Speaking - Previous Customer support / service experience, preferably in a call centre - Knowledge of mobile communications desirable - Experience with Salesforce/CRM applications is ... environment. The job holder will work as part of a small multi-functional & highly skilled team handling a variety of questions and issues from customers and installers. MAIN DUTIES include, but...

  12. Customer Service Manager

    Reading | + Benefits | From BMS Sales Specialists LLP

    * Selling to 3rd party distributors and procurement departments * Manage and deal with existing customers * Excellent progression and earning opportunities within group The Role: The Customer... Service Manager will be responsible for managing existing clients and taking the lead on maintaining existing relationships with high calibre customers. The Customer Service Manager will also be ... takes pride in their innovative approach and worldwide coverage, consistently delivering a high level of service to their customers. Your Career: If you are a structured Customer Service Manager who ... well as on-going development plans . For this Customer Service Manager role, we are looking for individuals who meet the following criteria: * Proven team management skills * Ability to deal with...

  13. Customer Service Leader

    Reading | | From Prudential

    Customer Service Leader Working with Prudential as an Customer Service Leader means becoming part of a brand with a global reputation and an exciting vision: to be the leader in helping customers... products. Prudential serves more than seven million people in the UK, spanning a wide range of products and services. To help customers make sense of the complex choices they face our customer service ... team members and guide them in their career development and beyond your immediate team, you will be lead initiatives across customer services, and contribute to the results of the entire area, ensuring all activities remain compliant with policy, legislation and risk appetite. To ensure your success in this role you will have experience of; * Customer service environments, preferably in...

  14. Customer Service Advisor

    Reading | £21000.00 - £26000.00 pa | From STR

    Technical Support /Customer Service Representative 21-16k Reading -(12 Month Contract) My client is seeking a French speaking Technical Support /Customer Service Representative to work within their... a good level and have customer service or call centre background along with experience in a trouble shooting / investigative environment and a technical understanding of software, hardware or ... busy customer support team based in Reading. The main duties will be to work within the team to review cases that are escalated from the tier 1 call centers, Using specialist tools and processes you will be expected to identify and resolve issues in an ever evolving environment where new products and services continually emerge. In one instance you could be looking at basic repair issues...

  15. Customer Services Administrator

    Basingstoke | £18k pa + Benefits | From Resource Management

    Customer Services Administrator Salary: up to £18,000pa + benefits Basingstoke Our client is a leading Financial Services organisation with an excellent reputation for career development. An... exciting and challenging opportunity has arisen for a Client Services Administrator to join their Basingstoke office. The purpose of the role is to provide excellent customer service to their key clients via telephone and email dealing with day to day enquires and managing relationships effectively. You will also be responsible for establishing clients needs in order to effectively produce and issue quotes along with general administrative duties. We are looking for candidates with excellent communication skills both written and verbal, who are highly customer focussed and able to...

  16. Technical Customer Services Administrator

    High Wycombe | £18,000 - £24,000 | From Aria Select Ltd

    Technical Customer Services Administrator Location: High Wycombe Salary: To £24,000 This is a challenging and rewarding role for a Technical Customer Services Administrator with a keen... interest in anything involving IT and seeking their next Administration and Customer Services career step, with strong prospects for onward development due to growth of business. The Role As Technical Customer Services Administrator you will be joining a small team responsible for supporting and administering customer requirements in delivering IT support services, upgrades, new solutions; liaising with internal staff, customers and suppliers. Skills Required *Relevant Administration and Customer Services experience preferably gained from within an IT company although someone with...

  17. Customer Service

    Newbury | £6.50/annum | From Adecco

    Do you enjoy talking to people? Are you confident and professional on the phone? Are you looking for a career in a dynamic and fast-paced company? If that is you, then we would love to hear from... you… We have an exciting telephone-based sales role which would suit a hard-working team player who enjoys making outbound calls to our customers to talk about our products and promotions. Key duties will include: 1.Calling potential and existing customers to generate sales in order to meet sales target. 2.Calling the education sector letting them know about new products and services, including training modules and tools. updating them on new products and new stock. 3. Organising visits for the sales team to go down and meet with clients. All applications will be reviewed...

  18. Customer Services

    Thatcham | £17000 - £18000/annum 25 days holidays | From Office Angels

    We are currently recruiting for a self motivated Customer Service Executive for one of our expanding client based in Thatcham, Berkshire. The main duties for the role will include: -Entering... orders to the system with great attention to detail -Answering the telephones, taking messages and filtering appropriately -Dealing with customer queries in a professional manner -Supporting the external sales team with administration -Extensive email correspondence with external suppliers As the ideal candidate you will be a team player, have excellent communication skills and be able to multi task in a busy, varied role. This is a full time role, working Monday to Friday from 9.00-5.30 (1 hour lunch), you will be rewarded with free parking, 25 days holidays (3/4 days held for...

  19. Customer Services Team Leader- Berkshire- £22-27K

    Reading | £22K-£27K | From NHB Recruitment Solutions Limited

    NHB Recruitment Solutions is currently working with a well-known organisation within its sector. They have a current requirement for a Customer Services Team Leader. You will be responsible for... supporting and overseeing the smooth running of the Customer Services team with exceptional service delivery. You will train and assist the Customer Service Team and ensure that all administrative tasks and duties are carried out on a daily basis. You will supervise and motivate staff effectively and ensure they are kept informed of company changes and developments of work practices. You will ... and have worked within a pressurised environment, as well as have experienced sound customer services practices; you must have the tenacity to work to your own initiative as well as part of a team. ...