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Customer Service jobs in Theale

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  1. Customer Services/Sales Support

    Reading | £18k - £25k pa | From Calibre Candidates

    An exciting opportunity for a Customer Service and Sales Support Executive to join an expanding and established creative Company with excellent prospects and career development. The main purpose... of your role would be to assist the Account Managers to ensure customers and clients receive an efficient, friendly and supportive service. Your duties include processing sales quotes and orders, responding to and following up with customer enquiries and managing customer expectations on delivery times. You will be the first point of contact for clients, liaising with other teams across the business including the production team, projects department and the external sales team to action customer orders. The successful candidate will have previous experience in a sales support or customer...

  2. Customer Service Advisor

    Reading | From £18,000 to £19,000 per annum | From Delaney Browne.

    Our client is a leading IT distributor to a broad range of resellers, retailers and dealers in the UK They are currently recruiting for 2 Customer Services Advisors to work within the Customer... Service Team To work within the Customer Service Team, providing after-sale support and advice to a designated range of customers. The role is office-based but may require occasional visits to customers, warehouses or couriers. This is a non-call centre environment, primarily email-based, with customers dealing directly with appointed advisors and developing close working relationships. Job Purpose: To effectively manage all customer queries within specific SLA periods. Providing customers with confidence in the company's ability to deliver a comprehensive service from first-stage...

  3. Scheduler/Customer Service Advisor

    High Wycombe | £20k - £24k pa | From Bucks and Berks

    Our client is looking for a Scheduler/Customer Service Advisor to join their busy department. They offer an excellent salary of between £20k and £24k dep on experience plus benefits. The... successful candidate will have excellent customer service skills, be able to multitask/prioritise and remain calm under pressure. Main Responsibilities - Assisting customers with enquiries via telephone, email and letter - Arranging planned maintenance by liaising with customers and engineers - Ensure all callouts are completed in accordance with the client KPI and our own SLA ... customer base - Clear, accurate and timely communication skills - Prioritise tasks and manage time effectively - Strong telephone skills - Experience of diary and geographical schedule management...

  4. Customer Service and Sales Assistant

    Reading | £8.50 per hour | From The Unite Group Plc

    A Customer Service and Sales Assistant is required to join our team in Reading This is a full time, permanent role working 37.5 hours per week, 5 days out of 7 (some weekend work will be required... on a rota basis). The shifts are between the hours of 9am - 9pm. WHAT THE CUSTOMER SERVICE AND SALES ASSISTANT JOB INVOLVES: The Customer Service and Sales Assistant role is a varied ... initiative and have fun doing it, you`ve come to the right place. WHAT WE LOOK FOR IN YOU: A genuine passion for customer service is the most important quality for us. Although you may not have ... . Covering a number of our properties, you will be: - Providing a front of house reception service - Welcoming visitors and contractors to the properties - Handling key management and lock outs...

  5. Customer Services

    Reading | 15000.0000 | From Source4 Personnel Solutions

    We are currently seeking a Customer Services candidate to join our client in Reading on a full-time permanent basis. Key Responsibilities: Being the first point of contact for all consumer... enquiries via email and telephone Dealing with customer complaints and queries Ensuring Service levels are adhered to Ensuring the company’s operational processes and procedures are consistently followed Responding to customer queries in a timely and efficient manner Logging and processing customer returns and replacements Checking orders for potential problems and contacting customers ... required General administration tasks and filing Key Skills and Experience: Excellent customer service skills Excellent telephone manner Highly PC literate Excellent attention to detail skills...

  6. Customer Service

    High Wycombe | 16000.0000 | From S4 Personnel Ltd

    Job: Booking Advisor Location: High Wycombe Duration : On-going Temporary Salary: £8.00ph Working 10.00 - 18.00 Monday to Friday Main Responsibilities: Answer incoming telephone calls Assist... with general enquiries from customers Maintenance of in house systems Key Skills: Strong communicator Available immediately Good attention to detail Please only apply if you match all of the above criteria. S4 is acting as an agency for this role. At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 1 hour. If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on. Thank you for taking the time...

  7. Customer Services Executive

    Basingstoke | 23000.0000 | From Reed

    Are you an experienced Customer Services Executive looking to work for a growing company who can offer a wealth of development and progression opportunities? This company - based in Basingstoke,... Hampshire - is expanding their customer service department due to continued growth making this a fantastic time to get on board. The company has nearly doubled in size over the last two years ... accounts, helping customers through the application process, engaging with customers to build brand awareness while providing excellent customer services as well as a variety of other duties. Experience in a phone based customer service role is vital for this role. If you would like to find out more please contact James Coyle on 01256 463385 or email james.coyle@reedglobal.com Reed...

  8. Customer Service Executive

    Newbury | 11.2300 | From Reed

    My client is currently looking for a temporary Customer Service Executive to cover maternity leave. You will need to have had solid and recent customer service experience, be confident talking to... customers on the phone and take ownership of any issues that need to be dealt with. If you are interested in this please either apply online or email me on emma.warren@reedglobal.com. Reed Specialist Recruitment Limited is an employment agency and employment business ...

  9. Customer Service Admin

    Reading | 8.2000 | From Pertemps

    Customer Service Administrator £8.20 an hour Based in Reading Town Centre Temporary role for approx. 7 months Do you have demonstrable customer service experience? Are you confident in using... customer service skills. They are a varied team where hard work and dedication are recognised. Essential Requirements - Previous experience in a Customer Service/Administration position - Very strong ... customer service to customers via phone, web-chat and e-mail - Issuing written communication to customers - Data entry and checking of data inputs - Providing general office support To find out more, contact Siobhan @ Pertemps Reading. Job ref: SK/304691/T Keywords: cust serv, customer service, inbound, call centre, admin, administrator, administration Pertemps is an equal opportunity...

  10. Customer Service Admin

    Reading | 9.0000 | From Pertemps

    Customer Service Administrator Temporary Full Time Based in Reading, RG2 £9 an hour Are you customer focused? Do you enjoy the administrative tasks behind providing outstanding customer... deadlines - Have a passion for providing excellent customer service - Be happy to conduct and pass a drugs test To find out more, contact Siobhan @ Pertemps Reading. Job ref: SK/304602/T Pertemps ... service? Can you work unsupervised to a high standard at all times? If you answered yes to these questions, I may have the perfect role for you! My client supply a variety of goods and services to other private sector industries. They are looking for a strong administrator to join their team, initially the role on a temporary basis but could lead to a fixed term contract for the right...

  11. Customer Service Assistant

    Reading | 8.8000 | From Pontoon

    Brand Overview We are working with one of the UK's largest specialist distributors operating in large and diverse markets. Our client has four separate divisions, connecting suppliers to customers... in an efficient, knowledgeable and service oriented way. Role Description We are looking for a Part Time( 10Hours Saturday to Sunday )Customer Service Assistant to join our ever growing business. You will spend your time in our office in Reading. You will: Answering all incoming calls from customers and identifying their requirements. Resolving calls at the first point of contact where ... work, Saturday to Sunday Your skills will include: With previous customer service experience, you will be able to deal efficiently and professionally with customers using your judgement appropriately...

  12. Customer Service Manager

    Basingstoke | | From Cloud9

    Customer Service Manager Who are we? Cloud9 are leading providers of international mobile phone roaming services including the supply of airtime,  programmable roaming SIM cards,... IMSIs, Core Network components and platforms for applications that require Remote SIM provisioning. Position Overview In the role as Customer Service Manager you will be responsible for ... ensuring we keep providing top class Technical Consulting services to our clients. You will live within commuting distance of central London, where you will meet and work with our customers at our ... service provided to our resellers and MVNO customers. Providing coaching, training and mentoring to help our customers develop the skills and capabilities needed to successfully manage our products...

  13. Customer Service Executive

    | 7.0000 | From Office Angels

    Job: Customer Service Executive Location: Stokenchurch - High Wycombe Working: Tuesday 7th February - Friday 10th February Hours: 9am - 5:30pm Pay: £8.50ph Key Duties: ? Answer incoming calls... and assist customers with their specific enquiries ? Book and allocate customer jobs to engineers ? Update database/portals with changes and status of each customer ? Liaise with engineers to book follow on jobs for customers ? General administration including taking payments, issuing receipts and customer correspondence via email and post For further information, please call or Apply now with your most up to date CV . Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ...

  14. Customer Service Advisor

    Reading | 18000.0000 | From Reed

    Do you have Customer Service Experience within FMCG? If so then this could be the perfect opportunity. I am currently working alongside a rapidly growing energy drink company who has enjoyed... great success through 2016 and is becoming a well recognised and established brand within the UK. They are in the process of looking for confident, proactive individual with fantastic communication skills to join the company as a Customer Services Representative. The day to day duties of the role will include; customer interaction both phone and email, respond to internal and external customer enquiries, provide and maintain pricing information, manage customer database, administration management and process sales orders/forms and application/requests. In order to be able to carry out...

  15. Customer Service Advisor

    Reading | 15210.0000 | From GLL

    GLL is looking for a Customer Service Advisor based at Rivermead Leisure Complex in Reading. If you have the passion for people needed to deliver a first-class customer experience, this is your... chance to chance to become the friendly face of a busy leisure centre. As Customer Service Advisor, you’ll enjoy making a difference to every person who walks through our doors - be it with your ... . From providing team support to the warmest of welcomes, your focus will be on ensuring our customers receive the best possible service. Good IT, literacy, numerical and communication skills are vital for this customer service role - combined with the ability to quickly get up to speed on our services and systems. We’re also looking for a Customer Service Advisor with experience of administration...

  16. Customer Services Assistant

    Reading | 7.5700 | From Pontoon

    Company overview: Our Connect News and Media division; Smiths News is the UK's largest news wholesaling business with 55% market share, distributing newspapers and magazines on behalf of all major.... About the role We are currently recruiting for multiple customer service positions, within our Smiths News Reading office. Answering all incoming calls from customers and identifying their ... . Supporting with other adhoc administration duties. About You With previous customer service experience, you will be able to deal efficiently and professionally with customers using your judgement ... national publishers and a large number of regional publishers. The business serves 30,000 customers across England and Wales, supplying large multiple retailers and independent newsagents. Dawson...

  17. Customer Service Supervisor

    Bracknell | 30000.0000 | From Adecco

    We are currently recruiting for a Customer Service Supervisor based at our expanding and dynamic client in Bracknell. This is a global Blue Chip Company based in a lovely modern office with many... benefits including a subsidised canteen, free parking and 25days holiday allowance. This is based close to the town centre and convenient for the train station. This is an 6 to 12 month fixed term role. Requirements of the role - * Providing first line supervision and support to the Customer Service and Escalations team. * Dealing with Escalated B2c and B"B service issues and complaints. * Working with the customer contact and senior management team to monitor the performance and manage the overall customer experience. * Analyse customer feedback and online reviews * Monitor...

  18. Customer Service Assistant

    Newbury | 17000.0000 | From Reed

    I am looking for a Customer Service Assistant for an office based customer service role in Thatcham. This is a busy and varied role open for permanent candidates who are looking to work in an office... environment. This role is an excellent opportunity for anyone who is perhaps trying to gain office experience, or who is looking for a role to make the move from retail/hospitality. You do not need any previous experience - just an upbeat positive attitude and a willingness to learn! We require enthusiastic individuals with a passion for providing excellent customer services, with a clear telephone voice and a great work ethic. In return for your hard work, you will be rewarded with a modern and vibrant working environment, excellent training and support, and the opportunity to...

  19. Customer Service Advisor

    Reading | 18000.0000 | From Reed

    Do you want to be part of a dynamic fast based company who is growing into a major UK brand? Then this could be the perfect position for you. I am currently working alongside a rapidly growing... energy drink company who has enjoyed great success through 2016 and is becoming a well recognised and established brand within the UK. They are in the process of looking for confident, proactive individual with fantastic communication skills to join the company as a Customer Services Representative. The day to day duties of the role will include; customer interaction both phone and email, respond to internal and external customer enquiries, provide and maintain pricing information, manage customer database, administration management and process sales orders/forms and application/requests...

  20. Customer Service Manager

    High Wycombe | 30,000 - 35,000 | From Simplified Recruitment

    Our client has an opportunity for an experienced Customer Service Manager to join their Head Office in High Wycombe. This will initially be a 12 month Maternity Cover FTC. They are the UK’s... a manufacturing facility in Florida. The Customer Service Manager will be responsible for ensuring customer satisfaction, providing problem solving support and managing the Customer service team. Key Responsibilities: Customer Service Manager: • People responsibilities including recruitment, on boarding, training, coaching, planning, performance managing and implementing policies and procedures • Achieve customer service objectives by preparing and completing action plans, implementing productivity and quality customer service standards, problem solving, auditing, identifying trends...