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Customer Service jobs in Theale

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  1. Customer Service Administrators

    Aldershot | £16000 - £17000 | From TEAM

    A successful global brand is seeking Customer Service Administrators to join their expanding team in Aldershot, Hampshire to carry out both administration, investigation and customer service duties.... Centre via public transport, 5 minute walk from Aldershot Train and Bus stations. As a Customer Service Administrator you will: - Provide a crucial support function and in many cases you will be the main point of contact between customers and the department. - Provide exceptional Customer Service. - Deal with complaints and find suitable resolutions. - Negotiate with customers. - Liaise with ... . Promotion is expected within 6 - 12 months. The ideal Customer Service Administrator will have the following skills and experience: - Above average ability to achieve goals. - Excellent verbal...

  2. Customer Service Executive

    Reading | £11.10 per hour including holiday | From Prudential

    A great 6 month contract awaits you within our Reading office working for our Business Support Centre (BSC). The BSC provides the first point of contact for Prudential service related requests, and... includes switchboards for two business units. BSC Agents are responsible for providing the customer with an efficient and professional service ensuring that all incoming queries are dealt with ... quality standards. - Full accountability of all customer calls and emails, providing an end to end service, using the in house call logging database for all services provided by the BSC. - To provide customers with completion time information in relation to services, and provide customers with status updates in a proactive manner. - To ensure that all jobs are updated to ensure full audit trail...

  3. Customer Service Advisor

    High Wycombe | Up to £21,500 Depending on experience | From Recruitment Team

    Role: Customer Service Advisor Reporting to: Group Customer Service Manager Role Overview: This is a Full Time position within a busy Customer Service Team. The department is going through... and external) to provide information in response to products or service enquiries. Responsibilities: - Responsible for answering incoming phone calls from both internal and external customers, delivering excellent customer service - Actively promote products and services - Responding to customer service enquiries via email and ensuring a quick and relevant follow up is provided - Liaising with ... tasks, ensuring all paperwork is sent in correctly and on time - Carry out best practice and actively seek for improved efficiencies - Assist with post, scanning and other Customer Service admin...

  4. Customer Service Agent

    Reading | £17500 per annum | From Thames Water

    What makes this role unique? Are you passionate about customer service? Do you have experience of delivering excellent service to customers, either face to face or over the phone? We are... recruiting for a highly motivated and fast paced team within our customer service centre in Reading. There has never been a more exciting time to join than right now. So if you are passionate about ... water operations team you will have the opportunity to provide a first class resolution services for customers. You will handle and resolve inbound customer enquiries relating to customer issues ... provided to help you deliver an exceptional service to our customers. What will this role involve? Taking and receiving customer calls to discuss issues around clean and waste water Meeting...

  5. Customer Services Advisor

    Reading | £16500 - £17k pa | From Calibre Candidates

    Great opportunity to join an expanding customer services team. If you have some previous telephone-based customer liaison experience gained ideally within an office environment and would like to... for and you will receive excellent training. The Company is expanding and there are good prospects for personal development. You will be trained to provide excellent customer service within a friendly call centre team, identifying customer needs, processing and resolving queries, passing on calls to different departments, maintaining the customer database and assisting with ad-hoc projects. Ideal candidates will have some customer service or reception experience gained within an office environment, but candidates with a retail background who have been used to working with some targets may...

  6. Customer Services Exec

    Thatcham | £18k - £25k pa + (On expience) | From Calibre Candidates

    A great role for a salesy candidate with face to face customer service experience (possibly from retail sales or from a face to face financial services role) and with an enthusiastic and positive... manner. This role provides excellent future career opportunities and the opportunity to be sponsored by the Company to achieve professionally recognised qualifications. You will be liaising both face to face with clients and over the phone, primarily handlling internal queries , answering customer's questions, providing competitive quotes and promoting company products and services. Although the role does not carry an individual sales target, the successful candidate will be able to spot an opportunity and to progress customer query calls through to a successful conclusion. This...

  7. Customer Services Exec

    Newbury | £18k - £25k pa + (On expience) | From Calibre Candidates

    A great role for a salesy candidate with face to face customer service experience (possibly from retail sales or from a face to face financial services role) and with an enthusiastic and positive... manner. This role provides excellent future career opportunities. You will be liaising both face to face with clients and over the phone, primarily handling internal queries , answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer query call through to a successful conclusion. This role provides excellent training and future career opportunities as promotion above this role is limited to internal candidates only. Salary according to...

  8. Customer Services Exec

    Basingstoke | £18k - £25k pa + (On expience) | From Calibre Candidates

    A great role for a salesy candidate with face to face customer service experience (possibly from retail sales or from a face to face banking or building society role) and with an enthusiastic and... positive manner. This role provides excellent future career opportunities You will be liaising both face to face with clients and over the phone, primarily handlling internal queries , answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer ... may also consider candidates from a telephone-based role within financial services. Salary according to relevant experience. Please Note: Due to the unprecedented volume of response we are currently...

  9. Customer Services Exec

    Thatcham | £25k - £30k pa + (On expience) | From Calibre Candidates

    A great role for a salesy candidate with previous experience gained within an office telephone-based sales role (most industries considered) and with an enthusiastic and positive manner. This role... provides excellent future career opportunities. You will be liaising with clients primarily over the phone, handlling queries , answering customer's questions, providing competitive quotes and using your proven sales skills to promote Company products and services. The successful candidate will be able to spot sales opportunities and will be experienced in moving a customer query call through to a successful conclusion. The right candidate will also need a proven track record in commercial insurance. This role provides excellent training and future career opportunities as...

  10. Customer Service Advisor

    Thatcham | £9.00 - £10 per hour + paid holidays | From Wild Recruitment

    I am currently recruiting for a number of Customer Service Advisors to work in the Thatcham area dealing with both business and private customers in both and inbound and outbound customer service... telephone environment. Full training will be provided in-house. Customer Service experience is essential. Hours of work are shifts between 8am and 8pm Monday - Friday and alternate Saturdays 8am - 2pm. These roles are initially for 6 months however for the right candidates there is the possibility that this may be extended further. Pay is over £9.00 per hour and paid holiday is also available. To apply for this role please forward your C.V. using the link or for any enquiries please call 02392 851111 and ask for Claire Adaway - if I am not in the office please leave...

  11. Telephone Customer Service Representatives

    Thatcham | £17900 per annum | From Wild Recruitment

    Telephone Customer Service Representative Work type: Temp to Perm after 16 weeks Location: Thatcham, Berkshire Pay: £17,900 PA Hours: 37 hours per week working on a Variable Shift... pattern between the hours of 08:00-20:00 (usually only one late per week), Monday to Friday including 08:00-14:00, every other Saturday. We are looking for motivated and hardworking Customer Service Telephone Representatives to join our every expanding client in Thatcham. You will manage telephone calls with internal and external customers, scheduling appointments for gas safety inspections. The calls are warm calls only so NO COLD CALLING! Do you have: * Excellent Customer Services skills? * Excellent Telephone manner? * Excellent verbal and written communication skills...

  12. Customer Service Assistant (Account Management)

    Reading | £20k - £25k pa + £5k potential bonus | From Calibre Candidates

    We are looking for a candidate with great interpersonal skills to join an expanding customer care team as part of a friendly and proactive team. The role is predominantly Account Management based... and requires a mix of customer support and accurate administration. This role offers a 5pm finish and is a Monday-Friday role. Regular duties will include answering and responding to incoming customer service and account management calls, progressing orders, responding to quotes and tenders, maintaining the accuracy of the database and a limited amount of more proactive 'warm sales&apos ... out for opportunities to increase business with regular customer interaction. We are ideally looking for a candidate with a year's experience in a phone-based customer services role, but...

  13. Customer Service Advisor

    Reading | Averages £250 - £450 PW | From SLS Recruitment

    BORED OF ADMIN OR RETAIL ROLES? Sales and Customer Service : Reading Feeling stuck in a dead end retail or admin job with no variety or progression? Looking for something challenging to put... success stories within the sales and customer service team. Some Advantages: - An immediate start - Fun social culture - Fast progression for driven individuals - Improved communication skills ... and fast paced sales and marketing company based in Reading, who pride themselves on producing great results with exceptional customer service. They currently represent some of the most recognised ... willingness to learn is essential, a great personality and a positive "can do" attitude would make you a great candidate for this sales and customer service role. All earnings are 100% uncapped...

  14. Customer Service

    Newbury | £22000 - £23000/annum | From CV-Library

    Fantastic opportunity to join a well established company based in Newbury as a Customer Care Specialist, working Monday-Friday, paying £22-23,000. Main function of job: * To offer a... pro-active support facility to Sales Representatives and Technical Services engineers. * To seek opportunities of improving the service that is provided for our external/internal customers. * To actively promote and support the company's Sales Activities. * To seek opportunities of improving our services as a sales tool * To support the wider Customer Logistics team as a whole when and if required Key Activities & Accountabilities: * To offer our customers a first class service to compliment the rest of the Corporation. * Processing of sales orders. * Processing quotations, if needed...

  15. Trainee Customer Services Co-ordinator

    Reading | £10,000 + £2,000 in commission | From BPS Ltd

    BPS World are a recruitment specialist and we`re growing globally! We are keen to hear from individuals who are looking to develop a career and think that business administration and customer... services is the right way forward! This great opportunity will give you not only the chance to earn on the job but also the chance to complete an NVQ Level 2 qualification in Business Administration... Who needs a year to do this? Not you, if you hit all of your objectives you could be earning £16-18k after 9 months with commission on top! As a Trainee Customer Services Co-ordinator, your ... of resourcing to deliver a best in class service for our clients and candidates. This is a unique opportunity for someone looking to start their career in administration or customer services and get...

  16. German Speaking Customer Service Representative with Dutch (Sports)

    Reading | up to £24,000 pa + bonus and benefits | From French Selection UK Limited

    FRENCH SELECTION UK German Speaking Customer Service Representative with Dutch (Sports) Sales coordination, Sales administration, Sales coordinator, Sales administrator, order processing, B2B... customer service, Export sales, Customer Support, Customer Service, Dutch, German, Sports Salary: up to £24,000 pa + bonus and benefits Location: Reading, Berkshire At commutable distance from ... established international company in the sports industry. Main duties: To be the first point of contact and provide excellent service for German/Dutch speaking customers and deal with all kinds ... ensure excellent service - To ensure that all queries and incidents are resolved on time - To regularly update the internal systems with customer data - To assist with other relevant tasks as...

  17. Customer Service

    Wallingford | - £20k | From CV-Library

    Customer Service Technical Support Role Wallingford £20-25k dependant on experience We are recruiting a Customer Service Executive, for a family run business which has been trading for over... looking to recruit a new member of staff to support the team working as a Technical Customer Service person - helping clients on the phone, working with plans and putting together installation solutions ... ventilation issues. We can consider a " trainee" for this Customer Service Technical role, who doesn't have a background in heating and ducting, but they must have some mechanical or electrical ... . You will be required to visit clients on site and this will mean travelling to locations across the UK for which you will have use of a company van. This Customer Service role, will suit someone who has...

  18. Customer Service Administrator

    Reading | £18000 - £21000/annum | From CV-Library

    Our Reading based client will be recruiting for a Customer Service Administrator to join their busy office. The role is not an immediate start, but the client will be looking to recruit in the... next two-three weeks. The Role * Sales order processing (phone, fax, email, web and post orders). * Dealing with customer service enquiries * Providing an exceptional level of customer service. * Chasing quotes * Contacting clients and suppliers The Person * Articulate and reliable * Customer focused * Good communicator * Adaptable Please send your CV to us. The next stage would be for you to come in and register at our office to discuss this role amongst others you may be suited for ...

  19. Customer Service Manager

    Wallingford | £30000/annum | From CV-Library

    A world leading manufacturer who boasts a prestigious portfolio of major clients is looking to recruit a Customer Service Manager to join their Sales Administration Department in their rapidly... growing business. Your role is to direct and manage the daily operations of the customer service team, plan, prioritise and delegate work tasks to ensure proper functioning of the department, ensure the necessary resources and tools are available for quality customer service delivery. Review customer complaints, track customer complaint resolution, monitor accuracy of reporting and database ... this role you need to have customer service supervisory experience, in-depth knowledge of customer service principles and practices, good communication skills, problem analysis and problem solving...

  20. Customer Service Advisor

    Reading | £17000 - £20000/annum | From CV-Library

    Customer Service and Quality Assurance Advisor £17,000 to £20,000 Based in Goring, Oxfordshire Full time, Permanent My Client are a leading provider of bespoke homewares, their products... have been listed in a number of Home magazines and have also made appearances in several popular TV shows. They are looking for an experienced customer service advisor to join their friendly team in Goring on a full time, permanent basis. Essential Skills Required - Excellent IT skills, Microsoft Office Excel experience essential (intermediate/advanced) - Previous customer service ... system (Sage 200) - Support and manage compliance procedures, regulations and legislation for products and sales - Assist in product meetings, to report and update the customer service team...