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Call Centre jobs in Theale

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  1. Call Centre Analyst

    Reading | £18000.00 - £19000.00 pa + £2700 shift allowance | From The ECS Recruitment Group Ltd

    Call Centre Analyst - Reading - £18-19k salary with £2700 shift allowance Hours: The desk is 24/7 - shifts run between Monday and Sunday. This person will work 4 days on shift and then have 4... days off. 2 shifts rotate per 4 days- 7am- 7pm and 7pm- 7am This is a customer services based role- taking calls from all over the globe - logging tickets and managing the progress. We are ... role holder to perform fully and effectively in the job *Good knowledge of MS Office products *Some Knowledge of call management systems *Self motivated with a willingness to learn and adapt to any ... innovative *Excellent Inter-personal skills; ability to communicate with customers at all levels If you are interested in this position please call Sally at ECS Recruitment on *********** or email ************************ ...

  2. Outbound Call Centre Team Leader - Estate Agency - 35k OTE

    Bracknell | From £30,000 to £35,000 per annum OTE | From Zap Recruitment

    Outbound Call Centre Team Leader - Estate Agency - 35k OTE Our client is looking for an experienced Outbound Call Centre Team Leader to join their forward thinking and growing business! In order... to be considered for this position, you will need to have had experience of working in a call centre and also experience of managing an Outbound team! The ideal Outbound Call Centre Team Leader ... you are not contacted within 3 working days, unfortunately on this occasion your application has been unsuccessful. Key Words: Call Centre, Inbound, Outbound, Telesales,Sales, KPIs, Articulate, Organised, Team-Player This job was originally posted as www.totaljobs.com/JobSeeking/Outbound-Call-Centre-Team-Leader---Estate-Agency---35k-OTE_job64171479 ...

  3. Inbound Call Centre Agent

    Henley-On-Thames | £12/hour benefits, car park | From CV-Library

    Want to work for one of the largest investment management companies in the UK? Are you driven to achieve above and beyond your set objectives? My client seeks individuals who can deliver great......

  4. Client Services Asst FX Payments - Queries Handler Call Centre

    Reading | | From Telegraph Jobs

    Client Services Executive role for this global FX Payments and Fintech company, handling incoming queries from customers who are making payments via the companies online digital platforms. They... and the opportunity to build a fantastic career both in the UK and abroad. The role requires a professional articulate applicant, who has experience handling queries and complaints in a call centre environment ... assist them - Handle and overcome objections appropriately - clearly articulating features, advantages and benefits of the service - Handle incoming private client and owner business calls - Manage inbound customer service queries - Outbound calls in response to customer service issues received from emails etc - Handle customer issues and complaints - Identify potential future...

  5. Client Services Asst FX Payments - Queries Handler Call Centre

    Bracknell | | From Telegraph Jobs

    Client Services Executive role for this global FX Payments and Fintech company, handling incoming queries from customers who are making payments via the companies online digital platforms. They... and the opportunity to build a fantastic career both in the UK and abroad. The role requires a professional articulate applicant, who has experience handling queries and complaints in a call centre environment ... assist them - Handle and overcome objections appropriately - clearly articulating features, advantages and benefits of the service - Handle incoming private client and owner business calls - Manage inbound customer service queries - Outbound calls in response to customer service issues received from emails etc - Handle customer issues and complaints - Identify potential future...

  6. IT Helpdesk Call Logger

    Reading | £18k - 19k per year + Shift Allowance | From Concept Resourcing

    IT Helpdesk Call Logger - Reading I am currently recruiting for a call logger to work on a high volume, fast-paced 24/7 IT helpdesk based in Reading. The Role: * Logging high volume calls... from all over the globe and forwarding them to relevant departments of the business then managing the progress * Working 4 days on 4 days off across Monday - Sunday * Shift patterns - first 2 days 7am-7pm, second 2 days 7pm-7am The Successful Applicant: * Must have experience working in a customer service role e.g. call centre, 1 st line support etc. * Must have an excellent telephone manner * Will have experience of MS office products Salary: £18,000 - £19,000 + £2700 shift allowance + benefits To apply please send an updated CV to Hayley.lem@ conceptresourcing.com ...

  7. Data Centre Engineer

    Reading | £32k pa + Company Benefits | From CD Recruitment

    The role of Data Centre Technician is to provide assistance to the Data Centre Supervisor in building and maintaining infrastructure to support my clients' customers. You will be responsible.... JOB TITLE: Data Centre Engineer LOCATION: Hemel Hempstead PACKAGE: Up to £32K Basic + On Call Allowance and Benefits COMPANY INFORMATION * 220,000 employees; * $130bn annual revenues; * Direct presence in 72 countries; * $3.5bn annual R&D budget; * 8,000+ customers; * 23 SOCs and R&D Centres globally; KEY EXPERIENCE REQUIRED * Ability to work both independently with little supervision ... focused environment; * Familiarity with all computer systems; * Excellent technical skills; * Ability to learn quickly and address issues as they arise during working hours or when on call; * Working in...

  8. Data Centre Engineer

    Reading | £32k pa + Company Benefits | From CD Recruitment

    The role of Data Centre Technician is to provide assistance to the Data Centre Supervisor in building and maintaining infrastructure to support my clients' customers. You will be responsible.... JOB TITLE: Data Centre Engineer LOCATION: Slough PACKAGE: Up to £32K Basic + On Call Allowance and Benefits COMPANY INFORMATION * 220,000 employees; * $130bn annual revenues; * Direct presence in 72 countries; * $3.5bn annual R&D budget; * 8,000+ customers; * 23 SOCs and R&D Centres globally; KEY EXPERIENCE REQUIRED * Ability to work both independently with little supervision, as well ... environment; * Familiarity with all computer systems; * Excellent technical skills; * Ability to learn quickly and address issues as they arise during working hours or when on call; * Working in line...

  9. Network Engineer (NOC) Lead Operations Data Centre SAAS Cloud

    Reading | £50000 - £65000 per annumtxtSalaryFrom=50000 | From EASYWEB RECRUITMENT

    Lead Network Operations Engineer (NOC) Data Centre SAAS Cloud 3rd line NOC eng CCNP - type Level 1 week in 5 on call 8 hours per day (On call included in base salary) We currently seek a... network engineer to work on the set up and ongoing operation of a new cloud / SAAS software centre of a major global software provider. Keywords - Network Engineer, Cisco, CCNP, CCIE, CCNA, CCIP, CCSP, Network Architecture, Network Operations, NOC Team Lead, routers, switches, firewalls, NOC Engineer, Network design, Network planning, Network Security, ASAs, Checkpoint Our client is investing heavily in building up a new advanced cloud infrastructure from scratch and as such you will have lots of excellent opportunities to work with the latest tech from a variety of standpoints...

  10. IT Service Centre Analyst

    Reading | | From Pepsico

    We are on the lookout for an enthusiastic IT Service Centre Analyst to join our busy IT team at our Head Office in Reading, Berkshire. You will work as an IT Service Centre Analyst (ITSC Analyst)... towards achieving KPI's on 1st time fix, abandoned calls and maximum wait time. Continued appraisal of procedures and processes within the IT Service Centre to achieve improvements in service. Promote ... within a team of 8. The team provide helpdesk support to approximately 4,500 customers across Europe, taking an average of 1000+ calls per week. The ITSC provide incident recording and 1st time ... originally posted as www.totaljobs.com/JobSeeking/IT-Service-Centre-Analyst_job65306309 ...

  11. IT Helpdesk Call Logger

    Reading | - £18k | From CV-Library

    IT Helpdesk Call Logger – Reading I am currently recruiting for a call logger to work on a high volume, fast-paced 24/7 IT helpdesk based in Reading. The Role: * Logging high volume... calls from all over the globe and forwarding them to relevant departments of the business then managing the progress * Working 4 days on 4 days off across Monday – Sunday * Shift patterns – first 2 days 7am-7pm, second 2 days 7pm-7am The Successful Applicant: * Must have experience working in a customer service role e.g. call centre, 1st line support etc. * Must have an excellent telephone manner * Will have experience of MS office products Salary: £18,000 - £19,000 + £2700 shift allowance + benefits To apply please send an updated CV to ...

  12. Centre Assistant

    Farnborough | £19000 - £20000/annum | From CV-Library

    Centre Assistant Farnborough Monday to Friday 08.30-5.00pm The Centre Assistant will be responsible for the smooth day to day operation of the Business, whilst also maintaining an efficient,... helpful administrative base from which clients can operate their business. The successful candidate will be numerate with sound IT knowledge and excellent written and spoken communication skills. As this role is a customer facing role, the successful candidate will be very presentable and personable and act as an ambassador for both the client and business. The Centre Assistant will have an ... Duties/Responsibilities - * Receiving visitors in a professional manner, ensuring a positive first impression * Answering telephone calls and directing calls appropriately * Handling of incoming...

  13. Business Centre Manager (Healthcare Recruitment)

    Reading | £34k - 56k per year | From Newcross Healthcare Solutions

    "An exceptional opportunity for an exceptional person" Business Centre Manager.... Reading £34,000 - £36,000 per annum DOE, plus up to £20K bonus opportunity, Audi company car, private... our website for other Management vacancies This job was originally posted as www.totaljobs.com/JobSeeking/Business-Centre-Manager-Healthcare-Recruitment_job65408890 ...

  14. Home Based Call Assessor

    High Wycombe | From £7 to £8 per hour | From DEKRA Automotive

    Telephone Call Critiquer (Zero Hours Contract) DEKRA Automotive is a talented team of people that bring out the best in a business. We are a key service provider to the automotive industry... and now have exciting opportunities for Call Critiquers to join us on a world renowned brand. Job location : Home based role (ideal candidates will be located within 45 minutes commute ... exciting and rapidly expanding company then read on... The Role As a Call Critiquer, you will be an analytical individual with high attention to detail. You will be responsible for listening ... your application has been unsuccessful on this occasion. This job was originally posted as www.totaljobs.com/JobSeeking/Home-Based-Call-Assessor_job65405682 ...

  15. Data Centre Engineer - NOC / CCNA - Basingstoke - £32k

    Basingstoke | Up to £32k plus benefits | From CV Screen Ltd

    Data Centre Engineer Basingstoke, Hampshire Package of up to £32k plus benefits An experienced Data Centre Engineer / Network Support Engineer, who will have extensive experience of working... call Graham Auld on to discuss the role in more detail. --- Keywords --- NOC / Network Engineer / Data Centre Engineer / Data Support Engineer / Network Operation Centre / CCNA / Basingstoke / Farnborough / Farnham / Fleet / Aldershot / Hampshire This job was originally posted as www.totaljobs.com/JobSeeking/Data-Centre-Engineer---NOC--CCNA---Basingstoke---32k_job65392965 ... will have: - Extensive voice and data cabling experience - Knowledge of Data Centre Operation and Management Procedures - Solid networking skills - CCNA qualified would be a distinct advantage...

  16. Data Centre Service Manager - Swindon/ Newbury

    Newbury | up to £45,000 per annum | From Bauhaus

    Bauhaus Recruitment are looking for a Data Centre Service Manager for a permanent position in Swindon and/or Newbury Our clients: Our clients include the best-known data centre companies along... with their leading IT support organisations. Our clients require a Data Centre Service Manager who is fully qualified, accredited where required and who will work and present themselves to the highest standards. Locations: We are currently resourcing for a Data Centre Service Manager to work in Swindon and/or Newbury Role and Responsibilities To manage 8 Cisco certified engineers ... , and for this reason data centres offer a secure environment, which minimizes the chances of a security breach. Cabling systems in data centre environments includes horizontal cabling, voice, modem...

  17. Duty Manager FTC (Events / Arts Centre)

    Didcot | £23,723 per year | From Easyweb Recruitment

    Duty Manager – FTC (Events / Arts Centre)  Our client is an arts centre that presents a varied programme of high quality professional touring shows including live music, theatre, stand-up comedy,... develop and showcase their work and the centre is also available for conferences, receptions, seminars, meetings, room hire, training and exhibitions.  Position: Duty Manager (Maternity Cover ... arts centre. When on duty, the Duty Manager is responsible for the safety and smooth running of the arts centre front of house operation In particular ensuring that performances, classes and events ... be responsible for the building and its resources, ensuring security, health and safety and fire safety for the arts centre and all of its occupants and users.  RESPONSIBILITIES:  a) Maintaining...

  18. Corporate Sales Manager/ Business Centre Manager

    Wooburn Green | £40K+ Comm+ Car+ LapTop+ Phone+ OTE£60K | From James Cohen Personnel Limited

    Our client a large group of Car Dealerships is currently recruiting for an experienced Fleet Sales Manager/Corporate Sales Manager/Business Centre Manager based in theBuckinghamshire/High... the manufacturer and the group to make sure the position is a success! Experience: We are looking for someone with a strong Fleet Sales Manager / Corporate Sales Manager / Business Centre Manager background...

  19. MS Systems Centre - SCCM Engineer / Administrator Reading

    Reading | 35,000 - 45,000 | From Evolution Recruitment Solutions Ltd

    MS Systems Center - SCCM Engineer / Administrator – Reading; required to join a successful global IT support and infrastructure solutions / managed services provider working with enterprise... role. This job was originally posted as www.totaljobs.com/JobSeeking/MS-Systems-Centre---SCCM-Engineer--Administrator-Reading_job65347400 ...

  20. Cisco Contact Centre Engineer - UCCE - Basingstoke - 3 month rolling

    Basingstoke | Market rate | From NST Recruitment Ltd

    A Cisco Contact Centre Engineer is required for one of the UK's leading telecommunication providers. They are looking for the Cisco Contact Centre Engineer to provide architectural experience... of designing, planning, implementing and supporting the Cisco UCCE platform. The successful candidate will be responsible for providing support for new customer sites. The Cisco Contact Centre Engineer will have the following skills: - CCVP / CCNP Voice certified - Strong UCCE experience - Call flow development, advanced ICM scripting and troubleshooting - Skill group/precision queue planning, designing, troubleshooting - Extensive experience of CVP, IVR, Cisco CUBEs, SIP Trunks, VOIP L3 Switching - Pre/post sale experience - Hands on in-depth troubleshooting...