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Call Centre jobs in Theale

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  1. Call Centre Sales Manager

    Bracknell | £35k pa + Bonus, Benefits | From Michael Page - Sales

     A fantastic opportunity has arisen for a successful and driven Sales & Call Centre professional with management experience to join an exciting and growing client of mine based in Bracknell as... Headquarters in the UK, Actegy also has operations in North America and Australia.  Due to significant growth and success, Actegy have created a new role of Call Centre Sales Manager based in Bracknell.  Description The Call Centre Sales Manager will - Be responsible for the commercial delivery of the in house call centre (team of 10) - Drive the performance of the team to ... on call centre performance, logistics performance and returns reporting - Improve the overall delivery of the team via a process of coaching, training and development - Take responsibility for...

  2. Call Centre Manager

    Bracknell | £35k pa + Bonus, Benefits | From Michael Page - Sales

     A fantastic opportunity has arisen for a strong and call centre / telesales manager to join this exciting and growing consumer goods business based in Berkshire as their Call Centre Manager... reach decisions, and strong with systems.  Profile  The successful candidate will come from a sales call centre culture and ideally have experience of working within smaller growing ... the business unit.  Client Details My client is a successful and growing consumer goods business selling into retail as well as direct to the consumer. Description  The Call Centre ... and handling customer service issues.  Reporting into the senior management team, will see the Call Centre Manager giving clear clarity on where they are doing well, where success is coming from...

  3. Call Centre Manager

    Basingstoke | 40000.0000 | From Hays Specialist Recruitment Limited

    Call Centre Manager, Full Time, Basingstoke, £40K to £45K PA, Plus benefits and parking. Your new companyYou will work in the Contact Centre for a well-respected organisation who offer cutting edge,... innovative products and service and a brand which leads its industry in customer service standards. Your new role As a Call Centre Manager, you will ultimately be responsible for a contact centre ... of the contact centre, including recruitment, selection, performance review and development of team members. Regarding development, you will personally design and deliver a best practice Development Programme ... , and manage Contact Centre resources to ensure that all SLAs are met and that operational delivery is achieved. You will also be involved in accurate performance reporting to pass on to management...

  4. Call Centre Executive

    Basingstoke | 23000.0000 | From Hays Specialist Recruitment Limited

    Call Centre Executive, Full Time, Mon to Fri, Perm, £23K to £25K, Basingstoke, commencing 2017 Your new companyOur client provides market leading products and services, they have won numerous awards... succeedTo apply for this role you will need to have a successful background in business to business Customer Service, and be experienced at working in a professional call centre environment. You will ... returnCall Centre Executive, Full Time, Mon to Fri, Perm, £23K to £25K, Basingstoke, commencing 2017, discretionary bonus scheme, life assurance, medical insurance, childcare vouchers. 28 days holiday plus one additional day for each complete year of employment What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If...

  5. Call Centre Operative

    Basingstoke | 9.2500 | From Reed

    Do you have excellent telephone manner and looking for a position within a large reputable company?We have the opportunity for you to work in a fun, buzzing, and modern environment in Basingstoke... where you will be taking inbound calls, placing orders, advising on product pricing and dealing with customer enquiries. This is ideal for someone who loves to be busy, and can easily build rapport on the telephones.Previous experience on the telephones is essential, but training will also be provided on the job. This is lovely role to get stuck into, and the potential to be taken on permanently is also in view for the right candidate. This is an urgent start post so if you're interested please APPLY NOW!Call the office on 01256 463385 to find out more, or email tunisa.dean@reedglobal.com...

  6. Call Centre Advisor

    Basingstoke | 9.2500 | From Reed

    Do you have excellent telephone manner and looking for a position within a large reputable company?We have the opportunity for you to work in a fun, buzzing, and modern environment in Basingstoke... where you will be taking inbound calls, placing orders, advising on product pricing and dealing with customer enquiries. This is ideal for someone who loves to be busy, and can easily build rapport on the telephones.Previous experience on the telephones is essential, but training will also be provided on the job. This is lovely role to get stuck into, and the potential to be taken on permanently is also in view for the right candidate. This is an urgent start post so if you're interested please APPLY NOW!Call the office on 01256 463385 to find out more, or email tunisa.dean@reedglobal.com...

  7. Inbound Call Centre

    Basingstoke | 9.2500 | From Reed

    Do you have excellent telephone manner and looking for a position within a large reputable company?We have the opportunity for you to work in a fun, buzzing, and modern environment in Basingstoke... where you will be taking inbound calls, placing orders, advising on product pricing and dealing with customer enquiries. This is ideal for someone who loves to be busy, and can easily build rapport on the telephones.Previous experience on the telephones is essential, but training will also be provided on the job. This is lovely role to get stuck into, and the potential to be taken on permanently is also in view for the right candidate. This is an urgent start post so if you're interested please APPLY NOW!Call the office on 01256 463385 to find out more, or email tunisa.dean@reedglobal.com...

  8. Customer Service Executive / Call centre

    Bracknell | 21000.0000 | From Parkside Office Professional

    Are you outstanding in your field of Customer Service? Do you have customer service experience within a call centre environment? Have you had customer service experience of dealing with queries and... experienced Customer Service/ Call Centre Executive to join a forward thinking financial services company on a 12month contract, situated in Bracknell. As a customer service/ call centre executive ... . The customer service/ call centre executives are also responsible for assisting clients using an online service to make international payments. You will also provide assistance with post trade queries, aiming ... customer service/ call centre executive position you MUST have previous customer service within a call centre environment. If you have answered YES to all 4 questions then please apply now for an...

  9. German Turkish speaking CALL CENTRE OPERATIONS SPECIALIST

    Reading | 16000.0000 | From HALALBOOKING.com

    Location: Reading, United Kingdom (Thames Valley Business Park) HalalBooking® is a cutting-edge e-commerce company and its website www.HalalBooking.com is the world’s leading online booking website...: Full Time or Part Time (20-39 hours per week). The hours are negotiable and flexible working hours are available. Call Centre Operations Specialist Responsibilities: HalalBooking.com is looking for an 'Call Centre Operations Specialist’ to join the Call Centre Team at our international operations office in Thames Valley Park, Reading, Berkshire, United Kingdom. To manage customer calls ... of resorts, hotels, villas and other services, featured on the company’s websiteKeep fully informed of late availability, stop-sales, special offers, hotel errata, operational difficulties, call centre...

  10. Service Bookings Advisor - Call Centre - Motor Trade

    High Wycombe | 18000.0000 | From YOLO Recruitment Limited

    My Client, a Car Dealership Group have a need for a Service Bookings Advisor to join their team. You will be based in High Wycombe at the groups communication centre. We are looking for permanent... Telephone Operators who have had previous experience in either a Service role or Customer Service position. The role involves: - Handling inbound & outbound calls as instructed, following scripts to book in Services for customers vehicles - Accurately obtaining and inputting caller details - Ensuring every caller receives a high level of service You must: - Have an excellent telephone manner - Good communication skills, both written and oral - Have an attention to detail - Have a positive attitude and be a team player If this sounds like your next position, please send YOLO Recruitment an...

  11. Call Centre Manager (South UK) Up to £50K

    Basingstoke | 50000.0000 | From Charlesworth Kennedy

    The Company Charlesworth Kennedy is representing an innovative provider of fixed rate bonds as an investment proposition for customers looking to invest up to £250k over a 1-5 year period. The... an experienced, driven and dedicated Call Centre Manager to play a pivotal role in the creation and ongoing management of a new call centre to be based in Basingstoke. The Role Initially you will play a pivotal role in the creation of the call centre to include recruitment of your team, agreeing objective performance parameters and implementing relevant procedures and strategies. Following this you will take responsibility for the management of the call centre in all aspects whilst reporting in to the Head of Investment Operations. These duties will include (but may not be limited to...

  12. Call Centre Sales Manager

    Bracknell | £35000 per annum + Bonus, Benefits | From Michael Page Sales

     A fantastic opportunity has arisen for a successful and driven Sales & Call Centre professional with management experience to join an exciting and growing client of mine based in Bracknell as... in the UK, Actegy also has operations in North America and Australia.  Due to significant growth and success, Actegy have created a new role of Call Centre Sales Manager based in Bracknell.  Description The Call Centre Sales Manager will Be responsible for the commercial delivery of the in house call centre (team of 10) Drive the performance of the team to improve conversion, hitting and exceeding sales targets Improve call handling efficiency on the 3500 sales and customer service calls currently received per month Prepare various operational reports on call centre...

  13. Call Centre Advisor

    Basingstoke | £9.82 - £10.71/hour | From CV-Library

    Call Centre Advisor, Mon to Fri, Full Time, 6 Month Temp, Camberley, £11 to £12 per hour inc holiday. Your new company Our client is a leader in their field and a global organisation offering... cutting edge products and services. Your new role The primary function of the role is to support internal stakeholders across their UK operations. The position is within a contact centre environment with emphasis on exceptional customer service skills. Enquiries come primarily through phone calls, but also via an internal web based query system.The hours of service centre operation are ... service at all times. Take internal calls and web based queries and provide best resolution and support. Log all inbound calls and updates into a call logging & case management system. Provide...

  14. Call Centre Team Manager

    Farnborough | £28000/annum Benefits | From CV-Library

    Any exciting benefits? - Healthcare - Life assurance - Pension Job Summary: Cactus Search are looking to recruit an experienced Team Manager in Hampshire for a highly regarded household... leaders in Call and Contact Centre Management Recruitment and Selection. Formed in 2003, Cactus Search`s ability to source at the highest level has been proven in their work with some of the UK`s ... a superior service and project KPIs - Manage the performance of the team and individual members through - Regular coaching, call monitoring and feedback - Completion of one to one reviews - Delivery ... advisors - Analyse, interpret, present and act upon complex data maximising MI reporting systems to proactively drive and achieve teams targets - Handle customer calls and complaints escalated from...

  15. Part time Customer Service Executive / Call centre

    Bracknell | £21000/annum Bonus + Benefits | From CV-Library

    Are you looking for part time work only? Do you have customer service experience within a call centre environment? Have you had customer service experience of dealing with queries and... an experienced Customer Service/ Call Centre Executive to join a forward thinking financial services company on a PART TIME basis, situated in Bracknell. The client is looking for an experienced call centre candidate who can work Monday - Friday 9.30am - 2.30pm. As a part time customer service/ call centre executive you will be the heart of the business and are the 1st point of contact for all inbound consumer contact (phone, email, web chat) - providing first call/ first contact resolution wherever possible. The part time customer service/ call centre executives are also responsible...

  16. Call Handler

    Farnborough | 0.0000 | From Search Consultancy

    Call Handler, Financial Services, Farnborough, £18,000-£22,000The purpose of this role is to arrange appointments for field based Financial Advisers.Summary of Job Purpose:The Client Liaison... a Marketing, call centre or customer services team where role includes making outbound sales calls and receiving inbound sales calls* Previous experience of working within the financial services sector is ... expected to handle a number of calls and appointments per day/week. These calls will be a mixture of outbound and inbound calls, with the majority being inbound. Any inbound calls will be as a result of general enquires or a response to a centrally run campaign. Key Accountabilities: * Work as part of a team receiving a high volume of client calls from clients wishing to book appointments or be...

  17. Call Handler

    High Wycombe | 16160.0000 | From Hays Specialist Recruitment Limited

    Call Handlers needed to start from 8am: £16K Full or Part Time Your new company Based in Amersham our client supports the NHS and its patients and are seeking call handlers to join a busy team of 6... working in a call centre environment as the majority of work will be telephoned based What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV ... to take calls from patients and coordinating appointments for local GP'sYour new role As this is a telephone based role it is very important you have good clear communication skills. You must also ... complaints as well as escalating them accordingly to the team leader.Confidently move on to the next call even if one has been challenging.Communicate with a diverse customer base in a confident...

  18. Call Handler

    Farnborough | 22000.0000 | From Office Angels

    Our prestigious Farnborough-based client is looking for Call Handlers to join them on a permanent basis. Supporting the Marketing Department by dealing mostly with inbound calls, the chosen... candidates will be responsible for arranging appointments that will generate increased revenue for the business. Key Responsibilities: To make a number of calls and appointments per day/week. Any inbound calls will be as a result of general enquires' response to a centrally run campaign.Reporting on your performance at the end of the week, explaining your results and highlighting any areas of difficulty you encounteredDelivering an excellent customer experienceRecording call activity accurately and efficiently to ensure a clear audit trail of all work completed. The ideal candidate should...

  19. IT Helpdesk Call Logger

    Farnborough | Competitive | From Ultima Business Solutions Ltd

    IT Helpdesk Call Logger - Farnborough Company Overview Ultima Business Solutions are one of the UK's leading IT Infrastructure Partners. We have grown organically over the last 26 years since..., VMWare, Citrix and HP. This role is based at one of Ultima's clients in Farnborough who are a world leading automotive organisation. Role Overview: The IT Helpdesk Call Loggeris primarily involved in the logging and ownership of IT support calls to the Service Desk. These calls will then require constant management from start to finish with regards to regular updates ensuring correct ... Remedy and progressing them to resolution. - Proactively monitor all calls keeping the customer, and when necessary the Service Desk Team Leader informed at all times through to resolution - If...

  20. Centre Manager

    Newbury | 22000.0000 | From Inigo Business Centres Ltd

    We are looking for a dynamic individual with creative flair to run, and improve, our Newbury business centre. This is a diverse role for someone wanting to make a positive impact. You need to be......