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Call Centre jobs in Theale

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  1. Call Centre Agent

    Reading | 18000.0000 | From Page Personnel Secretarial & Business Support

    Our client is looking for a Call Centre agent to join their Business Support Centre in central Reading. Client Details Based in Reading, the Call Centre Agent will be working in a medium sized team... with a friendly atmosphere. Description As a Call Centre Agent you will be: Answering calls and emailsUpdating customers on time linesBooking meeting roomsUndertaking any required admin tasks Profile The Call Centre Agent will: Have GCSE Maths and English at Grade C or above (or equivalent)A good telephone MannerGood communication skillsExperience of working to targets or deadlines Job Offer A competitive salary, bonus and benefits package. ...

  2. Part Time Call Centre Agent

    Reading | 10500.0000 | From Page Personnel Secretarial & Business Support

    Our client is looking for a Call Centre agent to join their Business Support Centre in central Reading on a part time basis (21 hours a week). Hours will be Monday- Friday 9am until 1pm. Client... Details Based in Reading, the Call Centre Agent will be working in a medium sized team with a friendly atmosphere. Description As a Part Time Call Centre Agent you will be: Answering calls and emailsUpdating customers on time linesBooking meeting roomsUndertaking any required admin tasks Profile The Part Time Call Centre Agent will have: GCSE Maths and English at Grade C or above (or equivalent)A good telephone MannerGood communication skillsExperience of working to targets or deadlines Job Offer A competitive salary, 0-10% discretionary bonus and benefits package. ...

  3. Customer Service Executive / Call centre

    Bracknell | 21000.0000 | From Parkside Office Professional

    Are you outstanding in your field of Customer Service? Do you have customer service experience within a call centre environment? Have you had customer service experience of dealing with queries and... experienced Customer Service/ Call Centre Executive to join a forward thinking financial services company on a permanent basis, situated in Bracknell. As a customer service/ call centre executive ... . The customer service/ call centre executives are also responsible for assisting clients using an online service to make international payments. You will also provide assistance with post trade queries, aiming ... customer service/ call centre executive position you MUST have previous customer service within a call centre environment. If you have answered YES to all 4 questions then please apply now for an...

  4. Customer Service - Call Centre

    Basingstoke | 23000.0000 | From Wote St Employment Bureau

    This is an excellent opportunity to work in customer services, for a financial services company that is going from strength to strength. You will be part of a successful investments call centre... advantage, other call centre experience and customer service experience will also be considered. ... team, with a competitive package and excellent career opportunities. The role is to engage with customers and provide excellent customer service and brand representation. You will be receiving inbound calls from both new and existing clients, helping them at all stages of the process, from application, through to explaining complex investment processes. Training on product knowledge will be...

  5. Call Centre Team Leader

    Basingstoke | 25000.0000 | From Phoenix Resourcing Limited

    Role: Call Centre Team Leader Salary: £25k to £35K OTE £70k Location: Basingstoke My client is looking for a Team Leader to manage an ever growing lead generations team within the Insurance sector. .... Responsibilities of the Call Centre Team Leader: Manage, develop and motivate a team of Contact Centre Agents with a key focus on target achievementTo deliver and meet individual and company objectives ... and Skills required of the successful Call Centre Team Leader: Must have previous Management Experience running a team of peopleMust be fully conversant with the following management systems; Agent and Team performance information, call centre performance information, call centre and sales KPI’s and Quality performance informationInsurance or financial services experienced desired but not...

  6. Customer Services Call Centre Team Leader

    Basingstoke | 20000.0000 | From Tulip Recruitment

    Our client is seeking a Customer Services Team Leader who will lead the team in this newly created call centre environment. This role is for approximately 3 months. Key responsibilities will... good administration skillsFlexible and able to multi task. The call centre will be in operation from 7am until 11pm Monday to Sunday and the successful candidate will be required to work on...

  7. Gas Engineer - Call Out

    Reading | £44,720 (Basic), Van, Fuel and Tools | From TXM Recruit Limited

    Gas engineer- I am currently looking for a Gas engineer working within the social housing environment for one of the biggest social housing contractors who supply local housing authorities with all......

  8. Contact Centre Performance Supervisor

    Farnborough | £18,500 | From Mulberry Recruitment Limited

    Job Title: Contact Centre Performance Supervisor Reporting to: Head of Customer Contact Overview The role of the Contact Centre Performance Supervisor is to support the Contact Centre..., liaising with recruitment agencies and updating databases for MI. - Evaluate call quality and other KPI's to identify performance opportunities and trends. - Coach staff on findings from call evaluations, identify skill gaps and work closely with the contact centre trainer on recommendations for specific training modules. - Assist staff to achieve the KPI's and targets set. - Assisting groups ... targets. - Absence Management through RTW interviews and collation of data - Develop a consultative relationship with contact centre management team and other key stakeholders to provide best levels...

  9. Centre Manager

    Reading | £30000 per annum | From Office Angels

    Our Client, an expanding facilities management company located on the outskirts of Reading near Beech Hill, is currently recruiting for a Centre Manager. Job Specification: Responsibility of the......

  10. Part Time Helpdesk - Call Logger

    Bracknell | 8000.0000 | From Manpower

    Manpower are currently recruiting for a Part Time Customer Service Agent to join their Client - an on-site delivery specialist for multi-vendor products and services. Part Time Hours: M-F 09:00 -... bespoke service offerings Responsibilities will include: Dealing with incoming phone calls and making outgoing phone calls Ensure all cases are logged with correct service entitlements and other critical details Proactive management of all break fix fault cases including correctly routing mobile cases throughout the Solution Centre and effective dispatching of cases to fixed site engineers Proactive ... quality checks Review the Balance Scorecard to check KPI's are being met Represent the Solution Centre at non customer-facing meetings, Communications Forum, engineer meetings, SDM meetings...

  11. Data Centre Technician

    Farnborough | 27000.0000 | From ENS Recruitment

    ENS is currently recruiting for a Data Centre Technician to join a talented technical operations team and will be responsible for maintaining datacentre infrastructure and deliver on client... years. If you are interested in the Data Centre Technician role and would like more details, please call Carmen Neagu at ENS Recruitment ENS Recruitment is an equal opportunities employer. ... requests. Main responsibilities for Data Centre Technician are: Manage all Datacentre related activities including adherence to policies, keeping documentation up-to-date and ensure security checking and validation are undertakenConfiguration managementManager customer solutions by either providing the solution themselves or routing through an external supplierProvide internal IT support as...

  12. Data Centre Technician

    Farnborough | 0.0000 | From ENS Recruitment

    ENS is currently recruiting for a Data Centre Technician to join a talented technical operations team and will be responsible for maintaining datacentre infrastructure and deliver on client... of 5 years. If you are interested in the Data Centre Technician role and would like more details, please call Carmen Neagu at ENS Recruitment ENS Recruitment is an equal opportunities employer. ... requests. Main responsibilities for Data Centre Technician are: Manage all Datacentre related activities including adherence to policies, keeping documentation up-to-date and ensure security checking and validation are undertakenConfiguration managementManager customer solutions by either providing the solution themselves or routing through an external supplierProvide internal IT support as...

  13. Contact Centre Agents

    High Wycombe | 18000.0000 | From Champion Recruitment

    Our client is looking for several Contact Centre Agents located in luxury offices in High Wycombe. The company are within the finance sector and are expanding, offering growth and progression for... the right candidates. They are offering a competitive package of £18,000 PA basic + monthly commission based on quality call scoring. They also have regular incentives on offer. Inbound / outbound calls - No Cold Calling!!Shifts are varied with the earliest start at 8am and latest finish at 7pm Monday to Friday, Weekends are only scheduled every 1 in 4 weeks either Saturday or Sunday from 9-5 Saturday and 10-4 on Sunday. Relaxed environment, dress code is smart/casual every day. The role will ideally suit candidates with previous experience in a Customer Service role, either face to face...

  14. Data Centre Engineer

    Basingstoke | 22000.0000 | From Redstone

    Overview The Data Centre Support Engineer is required to deliver a Moves, Adds and Changes service within a client data centre. The position is very Customer Oriented and requires a strong focus on... on 24 x 7 x 365 shift basis. Reports to the Data Centre Supervisor Role and Responsibilities Manage third party vendors within a large data centre to ensure compliance with change control, specification and quality standards.Manage Data Centre access for all usersChange Control ManagementDecommissioning of redundant equipment and cablingInstallation of new cabling and cable management within a Date Centre EnvironmentInstallation of new server racksRack and stack servers and other network hardwareManagement and Tracking of assetsCompliance with Redstone and Client Health & safety...

  15. Call Team Manager, Bracknell - Estate Agency

    Bracknell | 35000.0000 | From Chancellors Group of Estate Agents Ltd

    Call Team Manager Bracknell £35,000 - £55,000 PA OTE An exciting opportunity has arisen for a motivated Call Team Manager to join our Head Office in Bracknell. This is the ideal role for an...: Show enthusiasm and be a pro-active team player with can-do attitude Have previous call centre experience in a similar role Be able to effectively motivate a team Be able to liaise with ... enthusiastic and experienced telesales individual with excellent communication skills to join our team. As a Call Team Manager, you will need to: Make outbound calls to Chancellors registered ... standards, seating, following-up on sickness, approving holidays in line with the standard Company processes Make outbound calls to new applicants who make contact with Chancellors via various...

  16. Customer Service Desk Analyst / Call Agent

    Reading | 22000.0000 | From Mills Goodwin Talent Network Ltd

    Customer Service Desk Analyst / Call Agent; Reading, RG2; £22,000 + benefits Strong customer service skills? Used to liaising with customers by telephone & email? Enjoy administration too? My... B2C call centres. Great training on offer to those with an obvious keenness to use their customer service skills, to learn quickly & to progress their career. Starting salary £22,000 plus benefits ... offices 10 mins walk from Reading town centre, Berkshire, car parking available & easy access from M4 J11 for a commute from Slough, Maidenhead, Bracknell & Newbury etc. Customer Service Desk Analyst / Call...

  17. Customer Service / Warm calls Telesales Exec

    High Wycombe | 19000.0000 | From Adecco

    My client is looking for a bright, outgoing Customer Service / Telesales Executive to join their a hugely successful company in High Wycombe. KEY RESPONSIBILITIES:* Making outbound calls and... handling inbound customer calls to take orders and provide after sales support to ensure maximum customer satisfaction.* Build relationships with customers to maximise order values as well as develop new business opportunities within your area.* Follow-up orders to ensure sufficient stock levels and timely order despatch.* Process orders through to invoice and complete follow-up administration.KEY SKILLS AND EXPERIENCE REQUIRED:* Previous customer service experience within a telephone-based environment.* Ideally, lead generation / telesales / sales experience within targeted roles.* You'll...

  18. Customer Centricity Manager (CCM)

    Reading | 0.0000 | From Becton Dickinson

    PURPOSE The Customer Centricity Manager (CCM) will provide Leadership, support, and administration for the UK & Ireland Customer Centricity (CC) Program. The CCM will operate as a clear leader for... execution of the CC program. KEY ELEMENTS Main Responsibilities (to include but not limited to); Customer Centricity Program Plan • Liaise with local business and function leaders to design, develop ... and ensure access to key stakeholders including the European team as appropriate, UKILT and CC Core Team • Leadership and co-ordination of project meetings, conference calls, communications, outlook ... required • Develops and owns the communication plan for the Customer Centricity program for the UK&I e.g. monthly update for Highlights, communication of barometer results and encouraging respondents...

  19. Customer Service/ Call Agent- Basingstoke. Part Time 3pm-7pm

    Basingstoke | 8.5000 | From Simple Recruitment Services Limited

    Job Title: Part Time Customer Service Advisor/ Call Handling Agent Location: Basingstoke, Hampshire Salary from £8.50 per hour, rising to £10.14 after 3 months employment Job Type: Part Time hours... of 12 months call centre/customer service backgroundCome from a call center background with a strong emphasis on complaint handlingBe able to provide excellent customer service at all timesHave an ... Hours: 3pm-7pm Monday -Friday with occasional Saturday shifts. These are set hours which are non negotiable Our client, the UK’s leading parcel delivery company are looking to recruit a Call Handler/ Customer Service agent for an ongoing temporary assignment which is likely to become permanent before the end of 2017 The job will be starting ASAP Please note that interview/ registrations will...