Microsoft Skype Support Analyst, with excellent technical support of Windows, MS Office and Skype products, is required for a 12 month contract (potential to be extended) based in Reading,... Berkshire.
Working for a leading organisation within the 24/7 customer support team which supports consumer escalations around MS Windows, MS Office and Skype, the IT Support Analyst will be responsible for providing support to Microsoft products including Skype and MS Office but will also have technical support experience for MS Windows.
- Excellent IT support background of Microsoft products including Skype, MS Office and MS Windows
- Excellent customer service and customer support experience
- Excellent analysis and troubleshooting skills