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Support jobs in Thatcham

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  1. Technical Support

    Reading | £25,000 - £30,000 plus benefits | From TechHub Ltd

    Technical Support £20,000 - £25,000 plus excellent benefits This position is based near Reading, Berkshire. TechHub are proud to be working with a leading software company based near Reading.... As part of an exciting growth strategy the business requires a talented and ambitious Technical Support Consultant to join the team. What will you be doing? - Provide friendly and efficient support to clients and colleagues - Log all incoming support requests - Through an in-depth understanding of the core product, be able to solve many support requests directly - Offer advice ... of software development practices. Technical Support £20,000 - £25,000 plus benefits This position is based near Reading Please note that candidates should be eligible to live and work in...

  2. Application Support Analyst

    Didcot | 24000.0000 | From Meridian Business Support

    Application Support Analyst Are you an Application Support Analyst looking for work over the next year? Meridian Business Support is looking for a Support Analyst for a one year fixed term contract... for our client based in South Oxfordshire. You will be assisting the Technical Support Manager and be responsible for support and maintenance of the databases and applications throughout the business, along with developing, testing and rolling out system enhancements. Duties will include: Assist the Technical Support Manager with application upgrades, enhancements and daily application ... . Produce user and procedural documentation.Experience supporting ERP systems. Salary up to 28K dependant on experience Full job spec available, contact Lucy @ Meridian Business Support   Meridian Business...

  3. Application Support Analyst

    Didcot | 28000.0000 | From Meridian Business Support

    Application Support Analyst Are you an Application Support Analyst looking for work over the next year? Meridian Business Support is looking for a Support Analyst for a one year fixed term contract... for our client based in South Oxfordshire. You will be assisting the Technical Support Manager and be responsible for support and maintenance of the databases and applications throughout the business, along with developing, testing and rolling out system enhancements. Duties will include: Assist the Technical Support Manager with application upgrades, enhancements and daily application ... . Produce user and procedural documentation.Experience supporting ERP systems. Salary up to 30-35K dependant on experience Full job spec available, contact Lucy @ Meridian Business Support   Meridian...

  4. IT Support Analyst

    Didcot | 28000.0000 | From Meridian Business Support

    IT Support Analyst IT Support Analyst required to assist in the smooth running and maintenance of all I.T. related issues. Duties will include: 1st and 2nd line support for all computer... hardware/software and telecoms, both on and offsiteLiaison between outsourced support companies and staff.Installation/configuration of hardware and softwareServer administration and backupProduction of routine and ad hoc financial reports using various reporting toolsDatabase administration Salary up to 32K depending on experience Full job spec available, contact Lucy @ Meridian Business Support   Meridian Business Support is acting on behalf of our Client as a Recruitment Agency. ...

  5. 2nd Line Support,Technical Support,Applications Support

    Newbury | £20k - £25k pa + 20% shift premium + benefits | From Executive Resource Group Ltd

    2nd Line Support,Technical Support,Applications Support 2nd Line Support,Technical Support,Applications Support As 2nd Line Support you will be tasked with providing timely and effective... advice to internal and external clients in a high profile and demanding environment, to support the use of bespoke products and services. Install, upgrade and maintain these bespoke solutions, proactively monitor system health and provide 24-hour support to the client base. 2nd Line Support duties will include but not limited to: Provide accurate advice to internal and external users in support of internal products and services. Respond to, escalate and resolve all calls according to Support procedures and SLA targets and take ownership of the call throughout its lifecycle. Resolve...

  6. Support Worker / Healthcare Assistant

    Reading | 9.0000 | From Support Services Group

    Fantastic opportunities available to work as a Support Worker/Healthcare Assistant in numerous settings across Reading and the surrounding areas. We supply to a variety of settings including... Schools,Supported Living and Residential/Nursing Homes. We can offer work 7 days a week, day and night shifts paid at excellent rates. Flexible and unlimited hours.Competitive pay.Work locally to YOU. Are you passionate about providing high quality care services?Do you want to work for a company that believes in compassion and devotion?Would you like to work for a company dedicated to delivering the best quality of care? Care Assistant Benefits:Free TrainingWeekly payFlexible working hours to suit you and your individual needsAn office team who pride themselves in being supportive to each...

  7. System Support Coordinator

    Reading | £18k - £22k pa | From Focus Resourcing Limited

    Our Reading based client is currently recruiting for a Systems Support Coordinator to join their team. The Role - Provide and Coordinate 1st, 2nd and 3rd line telephone support - Handling... telephone support calls - Remote support of installed software projects - Liaise with software specialists and vendors to rectify customer issues - Update database systems to record call, fault ... - Ensure project is seen through to completion and sign off - Coordinate software teams diaries to ensure sales and support coverage is maintained - Sales Support -Coordinate account managers requests to provide the sales teams with the relevant technical pre-sales support - Provide software product quotations to account managers from OEM vendors - Internal Systems Support- Liaise with external IT...

  8. IT Support Analyst

    Reading | Up to £25,000 | From Barclay Anderson Limited

    IT Support Analyst - Theale - Up to £25,000 A role has become available at a FTSE 100 listed business to support users at a 1st line support level, ensuring the organisation can operate... uses their initiative. Key Responsibilities: - Support of PC's and Laptops - Support of desktops, Sage and Telecom issues - Logging support calls and escalating where appropriate - Networking - Purchasing software licences - Asset management - Order hardware from agreed suppliers - Prioritise support cases, dealing with business-critical issues - Manage and implement minor programming ... based in Theale and is commutable from Reading, Maidenhead, Basingstoke, Wokingham, Oxford, Swindon, Bracknell, High Wycombe and Andover Key Words: 1st line support, Desktop support, Helpdesk...

  9. Application Support Analyst/Software Support/Product Support

    Hungerford | 18000.0000 | From Reed Technology

    Application Support Analyst looking for your next step in your product support career? Software Support Technician with a passion for delivering excellent customer service? Product Support Analyst... a number and your contribution will be recognised.Interested? Want to know more about the job?You will get the opportunity to work in a team of talented application support analysts. Training will be provided so that you will also become a subject matter expert in my client’s product. You will support a large customer base, troubleshooting issues with the software and eventually debugging a range ... providing excellent customer service.Is this your next career move?If you are able to demonstrate previous commercial experience in a similar Application Support/Product Support/Software Support role then...

  10. Senior Application Support Analyst

    Basingstoke | Neg. | From Spectrum IT Recruitment (South) Ltd

    Senior Application Support Analyst An award winning and progressive technology group are looking for an experienced Senior Application Support Analyst to join their growing organisation. The... Senior Application Support Analyst will have strong communication and customer facing skills, ideally from a technical/ customer support background and have experience of dealing with internal as well as external customers. It would be desirable for the Senior Application Support Analyst to have the following skills; - Experience of bespoke Application / Software Support - Hands-on ... Support Analyst will include: - Handling customer queries - Triaging the FreshDesk ticketing system, email inboxes and Workflow queues - Ensuring that Operational procedures are followed...

  11. PMO Support/Coordinator

    Basingstoke | Neg. | From Parity Professionals

    PMO Support/Coordinator - 3 months - Basingstoke The primary role will be to provide a project/programme office support service to support Programme Office Management. This work involves... delivering, reporting and improving administrative processes plus coordination of a wide range of inputs and activities including information management. This is not a pure admin role and ideally we would like someone with some experience of delivering small changes as there will be an element of supporting the Small Change Project Manager and getting involved in the delivery of small changes. Some experience/ understanding of Agile methodologies would also be useful. Parity - Source, Develop, Transform Parity Professionals Ltd acts in the capacity of an Employment Business when...

  12. Lead Juniper Support Engineer

    Basingstoke | £45k - £59500 pa + Benefits | From Spectrum IT Recruitment (South) Ltd

    Lead Juniper Support Engineer An award winning technical service provider in Basingstoke is seeking a Lead Juniper Support Engineer to join their growing team. They provide cutting edge... communication networks to customers globally and are growing the team to cope with increasing demand. The role of Lead Juniper Support Engineer will be working with and supporting some of their ... and maintain relationships with Stakeholders of clients - Act as escalation point for the NOC team. - Take ownership of support cases and be first point of contact. - Ensure SLA's are meet. - Replicate faults in lab - Attend client meetings for service reviews The successful Lead Juniper Support Engineer will have: - JNCIP certified - Experience of working within a 2nd or 3rd Line Juniper...

  13. Software Support Analyst

    Hungerford | £20k - £25k pa | From Redrock Consulting Limited

    A leading bespoke software provider is looking to bring on seven new software support analysts. Ideally you will be be degree educated or hold at least 1-2 years of experience providing IT... support within an organisation. A good telephone manner is essential as well as an ability to solve problems quickly and efficiently. ...

  14. Desktop Support Analyst

    Reading | £20k - £25k pa | From IQ TECH South

    Our client, a global financial services organisation are urgently seeking a Desktop Support Analyst. This is an exciting varied role where your key responsibilities will be covering the main... operating systems and software applications with agreed timescales and SLA's. This role will require proven experience of supporting users as part of an IT support team for a multi-site organisation, as well as a thorough knowledge and real-world support experience utilising a number of technologies. Technologies supported are the following: Thorough knowledge and real-world support experience utilizing Apple Mac, Microsoft Windows XP, Windows Vista and Windows 7, Blackberry Support, Microsoft Windows 2003/2008 Server, Internet and other TCP/IP Technologies, Microsoft Exchange 2003...

  15. Technical Support Engineer

    Reading | £30k - £40k pa | From Calibre Candidates

    An exciting opportunity to join an expanding global Company as a Technical Support Engineer. Working as part of the Technical Services team you will provide security solutions technical support and... expertise to companies worldwide. The responsibilities of this role will include providing customers and partners with technical support for a variety of operational, network infrastructure and server issues, trouble shooting and resolving through to resolution. You will also be developing policies and procedures and regularly liaising with internal teams whilst providing a reliable and professional service. The successful candidate will have previous experience in a similar technical support role, with strong troubleshooting and problem solving skills, and have knowledge...

  16. Customer Support Engineer

    Reading | £30k - £50k | From Consol Partners Limited

    Technical Support Engineer - EMEA Customer Support, 1st/2nd line, Linux, Reading Technical Support Engineer - EMEA Customer Support, 1st/2nd line, Linux, Reading The Company ConSol Partners... minded individuals, dealing with customer issues through phone, email and WebEx. This is a fantastic opportunity for a junior individual to enter into a high growth company in a technical support function. The Individual - 1-2 years of experience in enterprise technical support - Experience with any Virtualisation technology and a working knowledge of Linux systems - Strong analytical...

  17. Sales Support - Media

    Reading | £24000 - £30000 per annum + OTE 45000 | From COBURG BANKS

    Sales Support - Media company Our client is a leading producer and broadcaster of TV and online content. They sell advertising and sponsorship both into clients directly and also through... support their growth plans, they now seek a highly motivated, career focussed sales support professional to work in their Reading offices alongside the Head of Sales and take responsibility for the day to day communication with advertising agencies, sponsors and advertisers, maximising revenues plus managing all sales support collateral. Sales Support - Duties and Responsibilities * To ... and advertising agencies are complying to agreements * Making or supporting sales presentations to channel and/or content owners as well as sponsors * Ensuring sales documentation is up-to-date...

  18. Geospatial Technical Support

    Reading | £20,000 - £30,000 pa + benefits | From Korec

    New opportunity not to be missed! KOREC has a unique opportunity available for a Geospatial Technical Support to cover the Southern Central region. The role is a full time, permanent position... and extensive training and technical support departments. The geospatial world is expanding and with it, KOREC's aims and ambitions. What are the responsibilities of the Geospatial Technical Support? We are currently looking for a graduate or experienced surveyor / engineer to fill a permanent role of Geospatial Technical Support Analyst. Working in the Survey Products Technical Support Team, the principle duties of the successful candidate will be supporting customers with technical queries arising from the use of Trimble Survey products, providing training to customers and creating...

  19. Application Support

    Basingstoke | 25000.0000 | From iO Associates

    2nd Line Application Support Analyst 2nd Line Application Support Analyst required for a leading SaaS organisation based in Basingstoke. The Role: Receiving, logging, and resolving customer's... support issuesInvestigating software and associated applications (e.g. MS Office, Sage)Producing and maintaining documentationBecoming involved in the implementation of new product platforms Requirements: Excellent SQL knowledge (including T-SQL preferably)2+ years' experience supporting ApplicationsExperience using Windows client applications, Windows OS and ideally terminal servers/CitrixExcellent customer service and communication skillsExcellent attention to detail and troubleshooting skills If you are an experienced Application/Technical support engineer with strong SQL skill...

  20. Applictaion Support Engineer

    Reading | £40k - £45k pa + Great Bens + Bonus | From Bowerford Associates Ltd

    Our client is looking for a 3rd Line Engineer (DevOps) focusing on providing technical 3rd level and development support to all their systems. The successful candidate will managing multiple... concurrent tasks with varying technologies adopting developer / operations (DevOps) attitudes to ensure successful delivery of various internal & external projects. The post holder will be required to undertake on-call support duties where required and undertake shifts which includes Saturdays and up to 8pm on weekdays where required. The right candidate will have extensive experience in a technical support and design role, with experience in providing 3rd level support in a similar role. You must have in-depth knowledge and experience in technical support encompassing varying software...