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Support jobs in Thatcham

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  1. Support Workers

    Reading | £8 - £9 Per Hour £8.24 per hour | From CARE VACANCY LTD

    Greenslade Support Solutions is part of the RADIS Group. £8.24 per hour We are currently looking for enthusiastic, motivated and creative people to support people who are believed to be... vulnerable. Our customers predominantly have a learning disability with associated disorders but we also support people with sensory impairments and children and families in their own homes and communities. Our goal is to empower the people that we support to develop their skills, create new opportunities and to enable them to live their lives to the full. We are advertising for full and part time support staff to join our team. If you have energy, a positive attitude and want to ?make a difference? then this opportunity may be for you. Car drivers are desirable. Additional...

  2. Support Technician

    Newbury | £20k - £25k pa + Benefits | From Premier IT

    Role: Support Technician Skills: Windows, Application, Support, IT, Desktop, Helpdesk Salary: £20,000 to £25,000 Are you a budding Support Technician looking for a new opportunity? I have an... IT client based in Newbury who is looking for a Support Technician on a permanent basis and they are offering a salary from £20,000 to £25,000 based on experience. The successful Support Technician will be responsible for providing first point of contact for clients contacting the support team and as the first point of contact for support issues you will be expected to provide very high levels of customer service and are responsive to all clients' requests for help or assistance. The Support Technician will be required to log a support case for each separate issue with detailed...

  3. 3rd Line Support Engineer

    Reading | £30000 - £40000 per annum + Fantastic Benefits | From EDGE SPECIALIST RECRUITMENT

    3rd Line Support Engineer Based Reading Salary up to £40,000 DOE, Bonus, Pension Scheme & More EdgeSR have been engaged by a well-established PLC group company with a number of offices in UK... experienced 3rd line support engineer to play a senior role working as part of a team to design implement and support a range of hardware and software systems. The Role The successful support engineer will be responsible for managing multiple concurrent tasks with varying technologies from a wide range of existing and emerging technologies. You will manage and support products, services, systems and support infrastructure controls via on premise, cloud or co-located/managed platforms. The support engineer will provide out of hours support as part of an on call support function. Do you have...

  4. Behaviour Support Assistant

    Reading | Market related | From SYNARBOR EDUCATION

    Behavioural Support Assistant wanted for a secondary school in Reading starting ASAP. Supply Desk are working alongside a primary school in Reading. The school are looking to recruit a... behavioural support assistant to work the 'school day' Monday to Friday initially for 2 months. They are a supportive school and provide a friendly atmosphere for children to learn. Responsibilities As a Behavioural Support Assistant you will be responsible for: Supporting pupils/children individually or in small groups in school/curricular activities to enhance behavioural development ... playtimes, break times. Carrying out support programmes designed by teachers and the school Supporting pupil(s)/children to follow instructions given by the class teacher, providing reassurance as...

  5. Application Support Analyst

    Hungerford | £20k - £25k pa | From Connectus

    Application Support Analyst required working for a software solutions provider. Working with bespoke applications within an Oracle Database, resolving incoming issues within an ITIL framework. As... Application Support Analyst you will be working as part of the daily support function within a team of 6; resolving incoming technical application issues for a multi-tude customers and in house users. Support issues of a 2nd line nature will be focused around financial applications sitting on a Oracle server database. Alongside this you will have the opportunity to work as a consultant function ... skills and technologies required: * Application support experience working with bespoke systems. * Knowledge of accounting principles. * 1st & 2nd line application support experience within...

  6. Operations Support Analyst

    Reading | £30k per year | From TalentSpa

    Operations Support Analyst Location: Reading Salary: £30,000 Our client, a global FinTech company, is looking to add 3 new people to our Transactional Operations team. This is to create a... 24/7 service for their customers due to a new high profile and large customer. You will be within the Reading Bureau Operations Hub, focusing on supporting the Direct Faster Payments Service ... the initial 12 months you will be working on a shift pattern 07.00-23.30 with the occasional night shift. From then they will be implementing a 24/7 rota. Responsibilities: * Operational support of the Direct FPS Service applications (GT Frame & NCR Authentic), software and security * Operational support of Cloud Services applications (PT-X Suite) * Case management via phone, portal and email...

  7. Technical Support Analyst

    Basingstoke | £24k - £28k pa | From Search Consultancy Ltd

    Our Client, a highly successful market-leading organisation, are currently searching for a talented Technical Support Analyst to join their support team on a permanent basis located in... Basingstoke. Please note that this position will include shift patterns that will cover 7am-10pm Monday to Friday and the occasional Saturday between 10am-4pm so please only apply if you are available to work during these times. As a member of the Technical helpdesk, the Technical Analyst will primarily provide 2nd and 3rd line support to all of their customers, as well as overflow and out of hours 1st line support. Key responsibilities: * Manage and maintain the existing server and network infrastructure to agreed standards * Provide technical expertise to the IT support team...

  8. Technical Support Expert

    Basingstoke | From £40,000 to £50,000 per annum | From Purple Placements

    Job Description Position Summary: The Technical Support Senior - Expert role is responsible for a high level of customer service and support to our internal and external customers. This... position will provide remote support for escalated incidents or based on severity and Impact to determine the root cause and resolution of incidents adhering to internal and customer SLAs. Organisational Relationships: This position reports a Team Leader .The Team Leader will provide day to day direction as well as technical procedures and guidelines, escalation support, day to day ... , escalations support and career development. This position will also be expected to communicate internally with various other departments to keep all parties up to date on the resolution of customer...

  9. Infrastructure Support Engineer

    Basingstoke | Negotiable | From Fuel Recruitment Ltd

    Position available for an Infrastructure Support Engineer to join a systems integrator with an end-to-end offering across ICT, wireless and real-time communications. The position You will be... responsible for supporting and maintaining the Microsoft Sever and Desktop operating systems and Microsoft Exchange environment plus general maintenance of all IT-related hardware/software. You will be exposed to a broad range of IT-related projects and activities. You will be expected to propose improvements to the IT systems, produce a plan for those improvements and implement them. The aim is to prevent rather than cure. You would be expected to contribute to IT migrations, remote system monitoring and alerts and IT support contracts. The Individual You will need to have a wide range...

  10. Operation Support Administrator

    Basingstoke | Competitive + benefits | From Kier Limited

    Operations Support Administrator Kier Facilities Management is looking to recruit an Operations Support Administrator to work in Basingstoke who will report to the Manager. The successful... post-holder will be responsible for providing administrative support to operations and management team. Key Responsibilities: * Tasks may include managing enquiries, payroll, purchasing, monitoring and reporting of work, invoicing and payments. * Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner to meet audit ... with a high level of customer services * Closing all enquiries within the service level agreement set to the business * Organise events, travel, accommodation etc. * Support the Office Manager with ad...

  11. Telesales Support / Administrator

    Newbury | £18,000 base plus £3,000 bonus & benefits | From Hi - Calibre Personnel Ltd

    We are seeking a Telesales Support/ Assistant to join this expanding organisation, this role is diverse where you will be dealing with customers over the phone as first point of contact, you will be... responsible for order entry onto the CRM system, supporting the sales team, helping to resolve any customer account or delivery issues and making outbound credit control calls, so excellent customer service skills will be essential. Ideal Profile: Good telephone manner Excellent Organisation skills Able to remain calm under pressure Excellent communicator Excellent Interpersonal skills IT skills (competent using Outlook, Word, Excel, Web browsers and preferably some familiarity with CRM systems) though training will be given where required Second language would be of benefit but not...

  12. Pricing Support Analyst

    Basingstoke | £20000 - £21000 per annum + Bonus | From Exertis Micro-P

    Pricing is a critical part of the business, allowing exertis to offer consistently best in class, relevant and accurate pricing data to customers - through price feeds, e-commerce or telephone..., sales and commercial to provide critical information, resolve issues and support enterprise wide initiatives * Assist with routine and ad-hoc pricing data analysis * Analysis of pricing errors ... and previous experience in a buying / pricing role. * Strong knowledge of IT Distribution business concepts in order to understand, support and respond to demands from other parts of the business ... and overcoming challenges * SAP experience is desirable This job was originally posted as ...

  13. IT Support Analyst / IT Engineer - Support & Projects

    Reading | Circa £25,000 + benefits | From Context

    IT Support Analyst / IT Engineer - Support & Projects Working for a mid-sized IT Software Vendor / Service Provider you'll work collaboratively within a small and friendly IT team to provide... IT support to circa 100 end users spread across several sites internationally. Reporting directly to the Head of IT this is an excellent opportunity to broaden your skillset and progress your career in a position of responsibility. Along with general day-to-day support you will have the opportunity to contribute to project work. Key accountabilities in the role: - Act as a single point of contact for phone calls, visits, emails and tickets from staff regarding IT issues, incidents and requests. - Provide 1st and 2nd line support - troubleshooting of IT related problems - software...

  14. IT Support Analyst (2ND Line Support) - Newbury

    Newbury | £25k-£30k | From Reading

    Avanti Recruitment is currently working with retail organisation based in Newbury who is currently recruiting for an IT Support Analyst to join a rapidly growing organisation. This is a fantastic... opportunity to join a diverse environment where you can develop you skills and progress your career within a Windows based Infrastructure. The ideal candidate will have seasoned experience providing technical support working in a Support desk environment dealing with external customer incidents. Responsibilities include: Logging and raising customer support incidents via telephone and email Take ownership of all assigned requests meeting agreed SLA's and exceed customer expectations Troubleshoot Windows operating systems - 7/8.1 and 10 Provide support for all second line hardware...

  15. Application Support Analysts - Reading

    Reading | £20,000 - £25,000 per annum | From FT

    Application Support Analysts (Microsoft, .NET, Dynamics, SharePoint) x 2 Reading £20000 - £25000 per annum + Benefits Microsoft, .NET, Applications, CRM, SharePoint, Dynamics, SQL A FTSE 50... provider of IT solutions and services are looking to hire two talented Application Support Analysts (Microsoft, .NET, Dynamics, SharePoint) to join a rapidly expanding team in Reading. Working as part of the Apps support team, the Application Support Analyst will be responsible for supporting applications for a number of clients using Microsoft products, in particular MS Dynamics CRM, MS SharePoint and .net. Responsibilities for the Application Support Analyst (Microsoft, .NET, Dynamics, SharePoint): * 2nd/3rd line support for CRM and .Net related Incidents within agreed SLAs * Carry...

  16. support analyst ( open accounts)

    Newbury | £28k - £32k pa + benefits | From Talent International

    Support Analyst ( Open Accounts) Local government, Open Accounts, Finance, Housing, Software, Support Our Client who work in Public Sector are currently recruiting for a Support Analyst supporting... Open Accounts and IT software to join professional services team, delivering services to private and public sector organisations across the UK and Ireland. The role will also involve supporting ... . The ideal candidate should have a background working within support of financial testing and has an understanding of software. The Support Analyst will have the following responsibilities: - Act as 1st point of contact for customers logging all calls - Provide advice to customers and progress calls and resolve issues - Produce clear and comprehensive documentation - Ensure support calls are...

  17. 1st Line Support Engineer

    Reading | £15k - £19999 pa | From Reqiva Ltd

    Reqiva are currently working with a Reading based managed service provider who are looking for a 1st Line Support Engineer to join their growing team. The ideal candidate will have around 6 months... experience working in 1st line / helpdesk line support role. You will receive training in all aspects of the job including general troubleshooting, Windows Servers, networking and virtualisation. Responsibilities of the 1st Line Support Engineer: *Supporting Windows Operating Systems on laptops, desktops and handheld devices *Active Directory, Exchange, Outlook *Basic networking (TCP/IP, DNS, DHCP) *Administrating backups and antivirus tools Required skills of the 1st Line Support Engineer: *Around 6 months experience working in a support role *Windows Desktop *Some Windows...

  18. DV Cleared 3rd Line Support

    Reading | £25 - £28 p hour | From Polar Recruitment Services Limited

    DV Cleared 3rd Line Support - DV Cleared 3rd Line Support - DV Cleared 3rd Line Support Role Description As a DV Cleared 3rd Line Support Engineer you will provide a quality 3rd Line... you as the DV Cleared 3rd Line Support Engineer have a current DV level of Clearance, my client cannot accept anything less than DV clearance. Skills requested but not essential General IT hardware experience A good understanding of Active Directory Previous experience with SCCM deployment This is a superb opportunity as a DV Cleared 3rd Line Support Engineer so if you are ready to take...

  19. Microsoft Sales Support, Basingstoke

    Basingstoke | £20k - £25k pa + Bonus + Benefits | From Penguin Recruitment

    Microsoft Sales Support Basingstoke £20,000 - 25,000 + Bonus Award winning IT solutions provider are looking for an experienced Sales Support Executive to join their Microsoft team in... Basingstoke. As a Sales Support Executive in the Microsoft team, you will be responsible for producing quotes, arranging meetings, registering deals on the Microsoft portals, booking engineers and much more! The role would suit an individual who has either worked as a Sales Support Executive for an IT Reseller or an LSP. You will need to have a working knowledge of Microsoft knowledge ... prospects!! Interested? Please apply now or contact Steven Hill at Penguin Recruitment Ltd for further information. SEO: Sales Administrator, Sales Support, Microsoft Licensing, Licensing Sales...

  20. Learning Support Assitant required in Academy School in Andover

    Andover | £55 - 75 per day | From SYNARBOR EDUCATION

    Learning Support Assistant required for Academy school in Andover Supply Desk are working alongside a large Academy School in Andover. The school are looking to recruit a teaching assistant to... for: Supporting pupils/children individually or in small groups in school/curricular activities to enhance personal development e.g. in the playground/leisure activities/school outings/practical ... medication in line with agreed training procedures and encouraging self- help and independence. Supporting pupil/child's mobility on an emergency/short-term basis and for low level needs. Supervising non-teaching areas e.g. corridors and cloakrooms or pupils during non-teaching times e.g. wet playtimes, break times. Carrying out support programmes designed by visiting specialists e.g. speech...