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Customer Service jobs in Thatcham

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  1. Customer Services

    Newbury | 0.0000 | From Refined Recruitment

    Data Processing • Precise processing of fertiliser recommendations using in-house, bespoke software • Creation of variable rate GPS application files • Use of MS Office packages to manipulate and... format data • Troubleshoot problems with GPS application files • Processing of sales orders • Maintain customer database and company CRM system Administration • Organise, prioritise and monitor incoming requests • Identify and communicate requirements and issues to the Applications Team Leader Communication • Liaise with customers to collate information regarding cropping and applications • Monitor and resolve customer and sales team queries in a timely manner via telephone and email • Apply and display technical knowledge to support customers Position Requirements • Ability to communicate...

  2. Customer Services Executive

    Basingstoke | 23000.0000 | From Reed

    Are you an experienced Customer Services Executive looking to work for a growing company who can offer a wealth of development and progression opportunities? This company - based in Basingstoke,... Hampshire - is expanding their customer service department due to continued growth making this a fantastic time to get on board. The company has nearly doubled in size over the last two years ... accounts, helping customers through the application process, engaging with customers to build brand awareness while providing excellent customer services as well as a variety of other duties. Experience in a phone based customer service role is vital for this role. If you would like to find out more please contact James Coyle on 01256 463385 or email james.coyle@reedglobal.comReed Specialist...

  3. Customer Service and support

    Reading | 11.0000 | From Manpower

    -Supports Delivery of high touch technical program to major accounts.- Ensure follow-up and closure of critical problems with large strategic customers- Using standard tools to receive alerts and... monitor status of new customer service requests and pushing through resolution.- Regularly interacts with customer and internal teams in a coordinated fashion to ensure problem resolution.- Report on standard deliverable as defined by customer contract.- Co-ordinates root cause analysis upon customer requests- Become familiar with the with the customer network history - Lead regular discussions about ongoing support cases, and Coordinates resources within the customer organisation to help ensure that all issues are handled in a timely manner. ...

  4. Customer Service Admin

    Reading | 9.0000 | From Pertemps

    Customer Service AdministratorTemporaryFull TimeBased in Reading, RG2£9 an hourAre you customer focused?Do you enjoy the administrative tasks behind providing outstanding customer service?Can you... work unsupervised to a high standard at all times?If you answered yes to these questions, I may have the perfect role for you!My client supply a variety of goods and services to other private sector ... :- Dealing with customer queries via telephone and email- Communicating with suppliers- Coordinating reports relating to SLAs, compliance and stock- Dealing with any customer queries, suggestions or complaintsTo be successful in this role, you will:- Have a good level of administrative experience- Work well under pressure and to conflicting deadlines- Have a passion for providing excellent customer...

  5. Customer Services Manager

    Basingstoke | Competitive Package plus benefits | From Blatchford

    Blatchford is an award winning rehabilitation provider, who are proud to be industry leaders in the market with specialists around the world and the leading supplier of services and products... to the NHS. We now have an excellent opportunity for a Customer Services Manager to lead our customer services teams to ensure all our customers, distributers, contracts and joint ventures receive the best service at all points in the customer service process life cycle. This is an exciting opening for a passionate customer services manager to get stuck into a challenging, rewarding role and to take responsibility for developing and driving the best in class customer services from the sales order process, through to invoicing, product returns and the management...

  6. Customer Service Executive

    Reading | 21000.0000 | From Manpower

    My client based in Reading are looking to recruit an experienced customer service executive to deal with cancellation queries. You must be hard working with the ability to smile while you... centre systems effectively*Following company regulations on Health and Safety and maintain a safe and tidy working environment*Liaising with Customer Services and other departments in a professional mannerKey Responsibilities Customer Service 30%:*Provide a warm, friendly and professional inbound and outbound customer service to prospective and existing customers via telephone, email, web and mail ... Customer Service/contact centre environment*Experience in dealing with 50+ inbound calls a day *Excellent telephone manner*Excellent written and numerical skills*Genuinely committed to customer service...

  7. Customer Service Assistant

    Reading | 8.8000 | From Pontoon

    Brand Overview We are working with one of the UK's largest specialist distributors operating in large and diverse markets. Our client has four separate divisions, connecting suppliers to customers... in an efficient, knowledgeable and service oriented way. Role Description We are looking for a Part Time(10Hours Saturday to Sunday)Customer Service Assistant to join our ever growing business. You will spend your time in our office in Reading. You will: Answering all incoming calls from customers and identifying their requirements.Resolving calls at the first point of contact where ... Sunday Your skills will include: With previous customer service experience, you will be able to deal efficiently and professionally with customers using your judgement appropriately regarding...

  8. Customer Service Assistant

    Reading | 0.0000 | From Pontoon

    Brand Overview We are working with one of the UK's largest specialist distributors operating in large and diverse markets. Our client has four separate divisions, connecting suppliers to customers... in an efficient, knowledgeable and service oriented way. Role Description We are looking for a Part Time(10Hours)Customer Service Assistant to join our ever growing business. You will spend your time in our office in Reading. You will: Answering all incoming calls from customers and identifying their requirements.Resolving calls at the first point of contact where possible.Escalating any ... skills will include: With previous customer service experience, you will be able to deal efficiently and professionally with customers using your judgement appropriately regarding customer queries.The...

  9. Customer Service Advisor

    Basingstoke | £10.00 per hour | From Hays

    Customer Service Advisor, Full Time, Temp to Perm, Basingstoke, £10 per hour plus holiday Customer Service Advisor A temporary to permanent helpdesk support role in North Hampshire, paying £10... per hour, plus holiday pay, completing customer support duties - immediate start. Your new company Our client is a leading property, residential, construction and services group, which invests ... exceptional support to its customer base. Your new role You'll become a member of an already established; high performing support team, whose aims is to deliver outstanding help desk customer service support. The team is hard working, approachable, friendly and provides a great telephone support service. You will be responsible for managing the expectation of its varying customer base. You will be...

  10. Customer Service Advisor

    Reading | 18000.0000 | From Reed

    Do you want to be part of a dynamic fast based company who is growing into a major UK brand?Then this could be the perfect position for you.I am currently working alongside a rapidly growing energy... drink company who has enjoyed great success through 2016 and is becoming a well recognised and established brand within the UK.They are in the process of looking for confident, proactive individual with fantastic communication skills to join the company as a Customer Services Representative. The day to day duties of the role will include; customer interaction both phone and email, respond to internal and external customer enquiries, provide and maintain pricing information, manage customer database, administration management and process sales orders/forms and application/requests. In order...

  11. Customer Service Executive

    Thatcham | 18000.0000 | From Adecco

    Our client is a progressive events service company specialising in providing registration, database management and web/media development for the events/exhibitions industry. We are seeking a... proactive Customer Service Executive to join their team on a permanent basis, working Monday to Friday 8.30am to 17.30pm and offering a salary of £18,000 to £22,000. Educated to A level or equivalent and/or above with an eye for detail and logical thinking you should be able to deliver to deadlines, take ownership and feel confident talking directly to clients. A proactive, hands-on, flexible attitude is essential. You will occasionally be prepared to travel around the UK and Europe from time to time to support events. Duties will include but are not limited to: Customer service Dealing...

  12. Administrator / Customer Service

    Basingstoke | 9.5000 | From Basingstoke Pertemps

    Job Title: Admin / Customer Service, £9.50 per hour (£18,500 per annum) Administrator / Customer Service Job Overview: We are excited to be working on behalf of our Client; a world leader in their... industry, based in Chineham Business Park. They are looking for a bubbly, friendly, customer service professional to join the administration team. You’d be the first point of contact for clients, exploring and helping report & resolve any queries they may have in a timely manner. Administrator / Customer Service Duties / Responsibilities may include (but not limited to): - Answering incoming ... for the Administrator / Customer Service role: - Fun, enthusiastic personality- Prior Customer Service / Call centre experience- Previous experience in an Administration position- Must have...

  13. Customer Service Advisor / Customer Service Analyst

    Reading | 20000.0000 | From Mills Goodwin Talent Network Ltd

    Customer Service Advisor / Customer Service Analyst; Reading, RG2; £20k + benefits Strong customer service skills? Experience of telephone & email contact with customers? Enjoy administration too?... Then my client need you to help them provide an excellent service to their business customers including some of the UK’s largest companies. The Customer Service Advisor / Customer Service Analyst will have proven, customer service experience gained in a role that includes phone / email based contact with customers as well as some administration work too. The Customer Service Advisor / Customer ... & escalate problems if required. The Customer Service Advisor / Customer Service Analyst will enjoy being part of a lively, friendly team and be keen to support colleagues and engage with others across...

  14. Customer Service Advisor / Customer Service Analyst

    Reading | 22000.0000 | From Mills Goodwin Talent Network Ltd

    Customer Service Advisor / Customer Service Analyst; Reading, RG2; £22,000 + benefits Excellent & proven customer service skills? Experience of telephone & email contact with customers? Enjoy... administration too? Then my client need your skill & enthusiasm to help them provide an excellent service to their business customers including some of the UK’s largest companies. The Customer Service Advisor / Customer Service Analyst will have proven, customer service experience gained in a role that includes phone / email based contact with customers as well as some administration work too. The Customer Service Advisor / Customer Service Analyst will provide an efficient, friendly support service (full product training provided) and ensure all follow up actions are carried out in order...

  15. Customer Service Advisor

    Basingstoke | 10.0000 | From Hays Specialist Recruitment Limited

    Customer Service Advisor, Full Time, Temp to Perm, Basingstoke, £10 per hour plus holiday Customer Service AdvisorA temporary to permanent helpdesk support role in North Hampshire, paying £10 per... hour, plus holiday pay, completing customer support duties - immediate start.Your new companyOur client is a leading property, residential, construction and services group, which invests in, builds ... support to its customer base. Your new roleYou'll become a member of an already established; high performing support team, whose aims is to deliver outstanding help desk customer service support. The team is hard working, approachable, friendly and provides a great telephone support service. You will be responsible for managing the expectation of its varying customer base. You will be the link...

  16. Customer Service Executive

    Basingstoke | 18000.0000 | From Hays Specialist Recruitment Limited

    Customer Service Executive, Full Time, Perm, Week End Working, £18K , Basingstoke Your new companyA client who leads its market and drives innovation in their sectorYour new roleThis role will be... providing customer service and administration support to Business to Business clients. You will need to be exceptionally organised and have the ability to deal with clients at all levels ... at using CRM software packages and experience of providing Business to Business Customer Service support. To apply for this role you will need to be a confident user of Microsoft Excel, including ... weekends and maximum 1 in 2 weekends. What you'll get in returnYou will be working with an exceptionally professional and hardworking team with an organisation, which values its employees. Customer...

  17. Customer service / sales - Urgently required!

    Reading | 0.0000 | From Helpmegoto.com

    We are currently recruiting for an enthusiastic Sales and Service team for our Reading location. Representing high profile clients with full product and sales training provided, this could be the... previous customer service or customer facing experience is an advantage.Successful applicants will: Have excellent customer service skillsBe a good team playerHave confident communication skillsBe focused towards hitting targets You will be responsible for: Delivering high-quality performanceUnderstanding clients and customers requirementsGenerating a high customer service skill setPromoting ... candidates often come from the following backgrounds: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Graduate, Christmas...

  18. Receptionist/Customer Services Assistant

    Newbury | 17500.0000 | From Sharps Auto Services

    Sharps Autos are an independent service and repair garage, looking after private and company vehicles to a very high standard. We aim to provide the highest level of customer service giving... customers a choice over the main dealers. This is a 12- month fixed term maternity leave cover starting in late January 2017. You will have face to face and telephone contact with our suppliers, customers, and motor vehicle technicians every day as well as being available (if required) to collect and deliver customer vehicles to various local locations. A clean driving licence is required. Previous experience in the motor vehicle industry would be great; customer service experience is essential. The normal working hours are from 8.30am to 5.30pm Monday - Friday, with 1 hour for lunch. ...

  19. Customer Service Officer

    Reading | 0.0000 | From Capita Managed Services

    About usWe are a bank focused on driving market leading customer service we can be proud of. We do this by putting the customer at the heart of everything we do, serving the communities in which we... branch in Reading as a Customer Service Officer. This is a 21-hour part time, permanent position for a customer focused individual who is looking for a long term career in the banking industry. The role ... customer service through achievement of targets as outlined in the Branch Business Plan* Keep up to date with key communications and changes to products and services by participating in training ... a straightforward question, or referring the customer onto a specialist colleague for more complex issues. If they walk out of the branch with all their questions answered and with a smile on their face...

  20. Customer Service Manager - Fluent French

    Basingstoke | 45000.0000 | From Purple Placements

    Job Description Position SummaryCustomer service Managers are responsible for service success. You are the interface to the customer for any service relating areas (Managed Services and Support... Services). Your actions contribute to retention, customer satisfaction and customer fulfilment. You will act on behalf of the customer internally communicating information and providing operational recommendations to strategic plans/projects. You will work with the operations team management with regards to preparing and completing action plans; implementing changes, customer-service standards; resolving problems; identifying customer service trends and determining system/process improvements.This position reports directly to the VP of Managed Services. This role will provide information...