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Customer Service jobs in Thatcham

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  1. Customer Service Advisor - Reading

    Reading | £16,000 - £22,000 per annum | From BCT Resourcing

    Title: Customer Service Advisor / Inbound Call Centre Location: Reading Salary: £16,000 - £22,000 per annum Our client is looking to recruit a permanent, full-time Customer Service Advisor to... be based in Reading. Job responsibilities: You will be Personable, hardworking and have excellent customer service skills. First point of resolution for all inquiries Providing members with ... other sections across the organisation as appropriate. Requirements: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude Good attention to detail. Flexible to work shifts. Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant...

  2. Customer Services Administrator

    Reading | £9.00 p hour | From Bucks and Berks

    Our client has a requirement for an experienced Customer Services Advisor/Administrator to join one of their teams on a temporary basis in Reading, for up to 3 months. This is a mixed role of... customer service and administration and requires a professional advisor to deliver first class customer service to the business customers. To start ASAP for 3 months, into March 2017 and we do ... software application. - Ensuring the customer receives added value customer service during this rollout period. - Receiving calls from business customers, non-technical calls. - Logging and reviewing service desk tickets. - Calling business customers to complete any missing information. - Collating statistical information relating to any issues. - Brief training will be provided on the software...

  3. Customer Service Executive

    Newbury | £18k - £25k pa | From Calibre Candidates

    A great role for a salesy candidate with face to face customer service experience (possibly from retail sales or from a face to face financial services role) and with an enthusiastic and positive... manner. This role provides excellent future career opportunities. You will be liaising both face to face with clients and over the phone, primarily handling internal queries, answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer query call through to a successful conclusion. The successful candidate will have a minimum of 5 GCSEs including English and Maths graded A*-C. This role provides excellent training and future career opportunities...

  4. Customer Service

    Basingstoke | 9.2500 | From Reed

    Do you have excellent telephone manner and looking for a position within a large reputable company?We have the opportunity for you to work in a fun, buzzing, and modern environment in Basingstoke... where you will be taking inbound calls, placing orders, advising on product pricing and dealing with customer enquiries. This is ideal for someone who loves to be busy, and can easily build rapport on the telephones.Previous experience on the telephones is essential, but training will also be provided on the job. This is lovely role to get stuck into, and the potential to be taken on permanently is also in view for the right candidate. This is an urgent start post so if you're interested please APPLY NOW!Call the office on 01256 463385 to find out more, or email

  5. Customer Service

    Basingstoke | 7.5000 | From Reed

    Are you hungry to sink yourself into a sales role, but aren't keen on cold calling or hard selling?I HAVE THE PERFECT JOB FOR YOU!!My client based in Basingstoke is looking x4 Sales Executives......

  6. Customer Service Coordinator / Administrative Assistant

    Reading | £16k - £20k pa | From Bluetownonline Ltd

    Job Title: Customer Service Coordinator Location: Reading, Berkshire, RG2 Salary: £16,000 - £20,000 per annum dependent upon experience Job Type: Full Time and Part Time positions available... (17.5 Hours) An opportunity has arisen for a Customer Service Co-ordinator with our client. Job Role: Reporting to the Customer Services Manager the main duties will be: - To be ... to relevant personnel - Ensuring there is a steady flow of work between Despatch, Order Processing and Customer Services Key Requirements: - Excellent customer service skills - Excellent ... for this role. Candidates with experience of; Customer Service Coordinator, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service...

  7. Customer service / sales - Urgently required!

    Reading | Uncapped weekly earnings + Incentives | From HMGT Services Limited

    We are currently recruiting for an enthusiastic Sales and Service team for our Reading location. Representing high profile clients with full product and sales training provided, this could be the... previous customer service or customer facing experience is an advantage. Successful applicants will: - Have excellent customer service skills - Be a good team player - Have confident ... customer service skill set - Promoting and delivering our clients to potential customers Benefits include: - Full product training and ongoing development - Travel opportunities both in the UK ... and incentives. There is no experience necessary, and some of the most suitable candidates often come from the following backgrounds: Home Administrator, Sales, Customer Service, Online Home Working...

  8. Assistant Manager (Customer Service Excellence)

    Wallingford | £23k - £25k pa + Benefits | From Secondsite Recruitment

    We are now looking for a confident, focused and organised Assistant Manager (Customer Service Excellence) for one of our fast growing clients based in Wallingford on a Full-Time Permanent basis.... the Customer Services Department to manage the day to day departmental operations with a view to continuously look at ways to improve the internal processes and ensure a positive customer experience ... data to compile and analyse internal reports. Job role:Assistant Manager (Customer Service Excellence) Location:Wallingford, Oxfordshire Salary:£23,000 to £25,000 (depending on experience) Hours ... teams and customer service teams to not only resolve customer issues but also to ensure we are continuously improving and delivering consistent service *Manage and resolve customer queries or complaints...

  9. Customer Service Assistant (Account Management)

    Reading | £20k - £25k pa + £5k potential bonus | From Calibre Candidates

    We are looking for a candidate with great interpersonal skills to join an expanding customer care team as part of a friendly and proactive team. The role is predominantly Account Management based... and requires a mix of customer support and accurate administration. This role offers a 5pm finish and is a Monday-Friday role. Regular duties will include answering and responding to incoming customer service and account management calls, progressing orders, responding to quotes and tenders, maintaining the accuracy of the database and a limited amount of more proactive 'warm sales ... opportunities to increase business with regular customer interaction. We are ideally looking for a candidate with a year's experience in a phone-based customer services role with experience...

  10. Customer Service Executive

    | 0.0000 | From Capita

    Customer Services Executive - Basingstoke Competitive basic salary and wider package on offer A fantastic opportunity to join a FTSE 100 organisation during an exciting period of growth! About the... role We're looking for Customer Service Champions ready to make a positive impact in our Customer Services Team. Your drive to succeed will be well rewarded with an immediate opportunity to deliver ... provide the opportunity to learn new skills, demonstrate results and advance into other customer facing roles, such as telesales, marketing, and for the real go-getters, field based sales roles. About Capita | Constructionline Capita Group acquired Capita Supplier Assessment Services (CSAS) in 2015 from UK Government for £35m having operated the business on an outsource basis for 10+ years...

  11. Customer Service Officer

    Reading | 15015.0000 | From Pontoon

    Customer Service Officer Reading £15,015 - £16,300 Develop your career as a Customer Service Officer with an organisation that puts the needs of its customers and its people at the heart of every... customer service, customer service, customer service. We want every interaction you have with our customers to be a positive one. For you to operate as our branch host, happy to provide advice, guidance and exceptional customer service to every customer who approaches your counter. You'll extend the same courtesy to every customer you speak to over the phone or by email too. As a key point of customer ... manner, you'll also understand how to match and promote products and services to both new and existing customers' needs. As well as having clear financial and operational goals in place, we're also...

  12. Customer Service Coordinator

    Basingstoke | 9.0000 | From Adecco

    The role of Customer Services Coordinator is to deal with customer queries and requests. You will be logging customer information on the database and maintaining all paperwork and procedures. You... will be expected to be proactive in taking ownership of any issues that arise.What will you be doing?Taking incoming calls from customers providing an excellent customer serviceResolving issues and assisting with queriesAccurately recording data onto the systemWhat skills will you need?High accuracy and attention to detailExcellent communication skills both verbal and writtenAble to take ownership of issuesAdecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ...

  13. Senior Claims Handler/Customer Service

    Reading | £20k - £23k pa | From Focus Resourcing Limited

    Our client is expanding and seeking a Senior Claims Handler in their busy insurance team. The ideal candidate would have experience with some people management or provding coaching and feedback... to teams. Please note there is no parking at this role due to the central location. The Role - You role will see you delivering a high quality claims service to customers within delegated ... and providing feedback to team members - Complaints handling and dealing with a high volume of calls The Person - Experience with coaching/people management or in a more senior customer service role - Experience in a customer service role ( Insurance or motor claims, would be desirable but not essential) - Excellent communicator - Highly organised with good time management skills - Good...

  14. Customer Service Advisor

    Basingstoke | 16000.0000 | From MITIE

    Customer Service AdvisorDue to the growth of our Procius operation in Basingstoke we are currently looking to recruit Customer Service Advisor to join our vetting services team on a... permanent.Reporting to a Team Leader, the Customer Service Advisor is responsible for the on time delivery of comprehensive background referencing services to our clients that are based within a variety of business sectors including retail, aviation, security, construction, finance and leisure whilst providing a high level of customer service to our applicants and referees.Job Details; Request ... communication skillsMust be computer literate and have experience of Microsoft Office Packages Successful applicants for the Customer Service Advisor will join a busy and driven team working Monday to...

  15. Customer Service Advisor

    Wantage | 18727.0000 | From CORECRUITMENT

    Customer Service Advisor-FMCG National fine food supplier! £18,727 + benefits Oxfordshire My client is one of the largest food wholesale operators in the UK, offering branded and private-label... foodservice and will serve major foodservice customers from their Oxfordshire Distribution Centre. My client is need of an experienced Customer Service Administrator to progress with this operation that has gone from strength to strength in last 3 years. You will work within growing customer service team providing a consistently excellent and proactive service, managing and exceeding customer’s expectations and meeting agreed deadlines and delivery times. My client is looking for dynamic, versatile person with a professional ‘can do’ attitude and strong customer service ethic. Responsibilities...

  16. Customer Service Assistant

    Newbury | 17000.0000 | From Reed

    I am looking for a Customer Service Assistant for an office based customer service role in Thatcham. This is a busy and varied role open for permanent candidates who are looking to work in an office... environment. This role is an excellent opportunity for anyone who is perhaps trying to gain office experience, or who is looking for a role to make the move from retail/hospitality. You do not need any previous experience - just an upbeat positive attitude and a willingness to learn!We require enthusiastic individuals with a passion for providing excellent customer services, with a clear telephone voice and a great work ethic. In return for your hard work, you will be rewarded with a modern and vibrant working environment, excellent training and support, and the opportunity to increase your...

  17. Customer Service Assistant

    Newbury | 23000.0000 | From Adecco

    Fantastic opportunity to join a well established company based in Newbury. Our client is looking for a Customer Service Assistant to join their team on a permanent basis. Working Monday to Friday... queries from customers*Manage online customer portal chasing orders, requesting returns etc following through and sending out replacement units*Stock transfer requests*Stock rework requests*Sales sample requests*Weekly report to sales team on orders and back orders*Weekly reports to MD on sales DOThe ideal candidate will be customer focused, hard working, team player with the ability to work on their own. Have high attention to detail, be organised, computer literate and experience of working and exceeding customer expectations. Do you have experience in a similar role and all the relevant skills...

  18. Customer Service Administrator

    Basingstoke | 10.5000 | From Adecco

    DUTIES: Taking orders by email 80% of the day and by phone 20% of the day.Processing orders on the system accurately. Using SAP.Liaising with the sales and accounts teams to ensure a timely process... Raising purchase orders and invoices Raising and resolving queries in a timely and efficient manner Customer records to be kept up to date and accurate at all times Taking ownership of issues and escalating where necessary Maintaining and building relationships with customers REQUIREMENTS: Excellent communication skills both written and verbal Good attention to detail Ability to prioritise and manage a busy work load Excellent administration and organisational skills Good Word and Excel skills are essential requirements for this role Hourly pay rate dependant on experience £10.50ph 37.5...

  19. Customer Service Manager

    Andover | 30000.0000 | From Venture Recruitment LTD

    Customer Service Manager Location: Andover Salary: £32,000 + benefits Changing the concept of retail in their industry, this ethically minded, people focused, omni-channel retailer require a... customer service and sales driven individual to help drive their vision of a Customer Experience Team that will deliver a memorable experience for customers both internal and external. This role would suit an existing Customer Service Manager or a Showroom Manager looking to break into a head office position. Managing a small existing team of customer service representatives, home consultants and engineers this role will involve putting together the customer experience strategy and how to measure success. For the role of Customer Service Manager, we need the following experience...