Technical Support Engineer
Shepton Mallet, Somerset
£17,500 Plus Shift Allowance (5% of salary), Pension, Life Assurance, Health Cash Plan, 25 Days' Holiday
Our client is a leading global... proposition. They are now looking for a Technical Support Engineer to join their team.
If you're a skilled helpdesk or technical support professional, this is an excellent opportunity to develop ... whilst developing your existing technical knowledge and skill-set.
As a Technical Support Engineer, you will be responsible for delivering a high level of technical support to a subset of customers.
Acting as the first point of contact for customer queries, you'll handle support calls via the telephone, email and web portals, and place emphasis on achieving a first time fix.