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Customer Service Manager jobs in Bristol

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  1. Customer Service Manager

    Clifton | £25,000 Plus Bonus | From Fair Mortgages Ltd

    An outstanding opportunity for an experienced and energetic Customer Service Manager to work at a rapidly expanding company based in Clifton, Bristol. You will be required to respond to customers... - Highly Driven & Motivated - Previous PA, Customer Service or Telesales Experience If you motivated by success and want to progress your career within a fast growing company, this is the role for ... who have contacted our firm and set up up appointments with our adviser team. As you will be the first point of contact with the Company you will be required to provide a friendly, professional first class customer experience. Applicants must have previous PA, telephone or telesales experience, NO COLD CALLING is involved. Training will be provided. Flexibility to work 2 out of 4 at weekends...

  2. Customer Service Manager

    Bristol | £40,000 - £50,000 | From Brightside Group Plc

    Customer Service Manager As Customer Service Manager you will be providing clear direction and motivation leadership to a team of Brightside Team Leaders. You will be implementing strategies... a period of exciting growth and opportunity we are looking for an exceptional Customer Service Manager to help us on this journey. Key Responsibilities - Leading and supporting a team of Team Leaders to provide exceptional internal and external customer service, maximising income generation and demonstrating an understanding of customer needs. - Maximising the capability of team through coaching ... which deliver exceptional customer service and maximise income generation opportunities. It will be your responsibility to develop your team to increase capability and deliver operational...

  3. Customer Service

    Bristol | £16,000 - £18,000 | From Brightside Group Plc

    Brightside is an insurance broking and financial services business that has a history of rapid growth in the UK. We are a Top 20 insurance brokerage seeking customer representatives to join our... whilst remaining proactive in your sales through service approach. Customer Representative At Brightside we are all about putting our customers first and ensuring we meet their expectations first ... relationships enabling you to provide support and resolution to the customer. You will provide best practice to new and existing customers generating appropriate sales through exceptional service ... a personal service to all customers giving them information that is tailored to their needs. - To ensure all clients insurance needs are met, you will build strong, lasting relationships with them...

  4. Customer Service Manager / IT Service Delivery Manager - Bristol

    Bristol | £45000 - £50000 + Bonus + Car / Allowance | From Synergize Consulting Limited

    THE COMPANY: Our Client is one of Europe's largest IT Solutions Providers with group revenues of over £1.70 Billion. Due to continued expansion they are seeking an ICT Customer Service Manager... to join their team in Bristol. Overall Job Purpose: The role of the CSM (Customer Services Manager) is to take full responsibility and accountability in order to meet the company's customer objectives, delivering a high quality and responsive Service. Success in this role will be demonstrated through being a positive and pro-active team player in the Customer Services Management Team ... of the company's UK Services contractual obligations to the Customer/s including the relevant reporting to the Customer/s. Working alongside the the company's Account Manager be the voice...

  5. Customer Services Advisor

    Bath | £18k - £22k pa + benefits | From Resource Management

    Customer Services Advisor Bath Salary: £18,000-£21,000 Our client is a leading organisation in the Wealth Management industry based in central Bath. They enable Financial Advisers to trade... joining the business within their front office team as a Customer Services Advisor The purpose of the role is to provide a high level of service to IFA's and High Net Worth clients over ... of queries from start to finish using your initiative and customer service skills Pro-actively seek ways to improve the service for our clients Process client transactions and enquiries accurately ... and experience: Experience within Customer Services ideally from within Financial Services but this is not essential Excellent communication skills and telephone manner Strong customer focus...

  6. Operations Manager - Customer Services

    Bristol | From £35,000 to £45,000 per annum | From Central Appointments

    Operations Manager - Customer Service Operations - to £45,000 This is an outstanding opportunity to join a high growth business success story, within a new start-up division. You will be part... of small team setting up the customer operations within the contact centre for a new telecoms division. As a relatively embryonic division your role will encompass: responsibility for the existing customer service experience for inbound enquiries. setting up the systems and processes to deliver outstanding customer experience as the business scales. day to day management and leadership ... . This job was originally posted as ...

  7. Customer service advisor

    Clevedon | £14,500 - £16,160 | From Liberata UK LTD

    Job Title and Reference: Customer Service Advisor Location: Town Hall, Weston, North Somerset, Full time 37 hours a week - £14,500 - £16,160 Permanent Liberata is committed to creating... process and an intense client focus ensures that we deliver an award winning service. We have an opportunity for a full time Customer Service Advisor to be based out of our Weston office. You will be expected to embrace Customer Service excellence within a local government environment. Successful applicants will be required to answer calls from customers which means you will need excellent administrative, customer service and interpersonal skills, with the ability to deal with a wide range of customers, whilst prioritising workloads. You must also possess good IT skills; commitment...

  8. Customer service adviser

    Kingswood | £7.00phr | From WB Employment Ltd

    WB Employment are looking for customer service person for one of our long term clients based in Kingswood, Bristol. The hours are 9am to 6pm Monday to Friday. You would be expected to deal with... customers both face to face and over the phone making sure they are happy with the service they have received and deal with any issues in a polite and helpful manner. You will need to have a high level of customer service experience, preferably telesales and excellent IT skills, you would be expected to operate Word and Excel programs and be internet savvy as you would be expected to look up company details and addresses. This is a temporary to permanent role which will start on the ASAP. If you are interested please forward your CV ...

  9. Customer Service Administrator

    Bath | £18, 000-£20, 000 | From Print Upsell L X-Post

    Customer Service Administrator Are you passionate about Customer Service? If yes, then Appoint would like to hear from you! We are currently assisting a lovely company based in Bath who have a... need for an experienced Customer Service Administrator to join their friendly team. You will be responsible for processing orders over the phone and by email, dealing with customers from businesses, and sometimes the general public. You will also have other general administrative duties day to day. Candidates will have previous customer service and administration experience, and be quick to pick up new processes. This role is offered on a temp to perm basis, paying £8ph whilst temping and then a salary of £18,000-£20,000 on a permanent basis. Immediate start available. Email...

  10. Customer Service Representative

    Bristol | Competitive | From Thirty Three LLP (BR)(LV)

    About the Role Here at LV= we know what makes our 5 million customers happy. It's great customer service. It's friendly and knowledgeable people at the end of the phone. It’s... people who'll take the time to listen and then do whatever it takes to help. You'll find plenty of these helpful people right here looking after our General insurance customers in any way ... a real talent for making customers feel special when you're on the phone. It's in the way you talk, and just as importantly, in the way you listen. The way we'd sum it up is empathetic ... take inbound sales calls from potential new customers, calls from customers who already have a policy with us, and also from customers who are thinking of leaving us. So, in summary you’ll deal...

  11. Head of Customer Contact Services

    Bristol | £58000 - £62000 per annum + Competitive Benefits | From Artis Customer Contact

    Artis Customer Contact is pleased to be working with this leading organisation who is seeking to appoint an experienced Head of Customer Contact. The organisation is passionate about their... business and brings a refreshing approach to customer service. They are the company of choice in their sector and are looking for a dynamic leader to support them in taking their service to a new level. Reporting to the Customer Service Director you will join an energetic and young senior management team, in a business that regularly wins awards. You will provide leadership, direction and real time management to the Customer Contact Operation in order deliver service excellence, contractual service level agreements and operational metrics. Your natural style will be engaging, proactive...

  12. Customer service experience? Start NOW

    Bristol | Fantastic average weekly earnings £250 - £400 | From HMGT Services Limited

    Put those skills to good use with Yellow Monkey Marketing! No experience is required as full coaching is provided for these sales and customer service opportunities - We are now recruiting for... service manager / retail / sales assistant / retail manager / customer service assistant / front of house / marketing executive / retail supervisor / direct marketing / hospitality / bar manager / call ... and customer service people to join their fresh and forward thinking Sales and Marketing company. Aspects of this sales and customer service role include: - Speaking to new customers face to face ... control of how much you earn - 1 on 1 support and mentoring whilst developing your Sales & Customer service skills set - Exciting and highly motivating incentives available in this field based role...

  13. Telephony Customer Service Advisors

    Bristol | £15,250 + benefits | From TSB

    Telephony Customer Service Advisors Keypoint, Bradley Stoke, Bristol £15,250 + benefits Monday to Friday within business working hours - no evening or weekend working At TSB, we have a very... without saying you'll be a team player with excellent communication skills, a desire to learn and a passion for delivering outstanding customer service. The mortgage market is constantly changing ... the communities we are part of can thrive. Together, our people are pioneering fresh approaches to banking. We take our responsibilities seriously. That's why 4.5 million customers choose to trust us ... team being built in Bristol to support our vision to become the most recommended Bank in Britain. You'll be working closely with Brokers from across the country in order to ensure that our customers...

  14. Customer Services Manager

    Bristol, Somerset | £40000 - £60000/annum | From SCC

    Purpose of the role To assist the Head of Customer Services in the running of the designated Customer Portfolio to ensure sustained Customer Satisfaction, Revenue and profit, at geographic or... customer specific level The role of CSM (customer services manager) is to provide leadership to their team, to meet SCC business objectives, delivering high quality and responsive service. Success in this role will be demonstrated through being a positive and active team player in the Customer Services Management Team, assisting the Head of Customer Services to deliver the business ... . The role will need to focus on: - Looking after a defined section of customers within a vertical market sector and growing associated revenues and services from the SCC Services Catalogue...

  15. Customer Service Call Handler - Financial Services

    Bristol | Negotiable | From Cavendish Maine

    Job Title: Customer Service Call Handler - Financial Services Location: Bristol Job Sector: Financial Services Job Type: Permanent Salary: Negotiable and dependent upon experience Job... to continue to excel and therefore they need the best people to make this happen. About the Role: Working as a Customer Service Call Handler, you will be required to deliver a high quality, professional, telephone based customer service to mortgage customers. You will take ownership and resolve customer enquiries, escalating matter when appropriate. Further responsibilities include... - Deliver outstanding front line customer service by telephone to a broad range of customers - Answer all incoming calls within agreed SLA's - Handle complex customer queries by using in-depth...

  16. Credit Control / Customer Service Administrator

    Bristol | £20k - 21k per year | From Spec Recruitment

    Our centrally-based client is currently seeking a Credit Control/Customer Service Administrator to join their busy and friendly team. The role's primarily responsibilities will include... ensuring client payments are collected and processed, reviewing and updating the sales ledger along with receiving and resolving any queries that may arise. On a day to day basis you will be responsible for reviewing and updating client accounts alongside, liaising with managers in various departments, and completing all client correspondence. The successful candidate will possess excellent communication skills and a fantastic telephone manner, coupled with strong computer skills and an attention to detail. A positive and enthusiastic approach to work, with an ability to work on...

  17. Customer Service Team Leader

    Bristol | £21000 - £23000 per annum + Bonus & Benefits | From Red Recruitment

    I am looking to recruit a Customer Service Team Leader for my prestigious client in Bristol. The key purpose of a Customer Service Team Leader is to effectively manage and lead a team of agents... who deliver exceptional and efficient customer service. A Customer Service Team Leader will also need to ensure that all service levels, business objectives and customer satisfaction targets are achieved whilst inspiring and encouraging personal development from their teams. You will lead, motivate and manage a team of customer service agents to provide high quality and relevant service to external customers. A successful Customer Service Team Leader will also need to provide guidance and support for their direct reports through regular monitoring, feedback and coaching in order to drive...

  18. Customer Service Co-Ordinator

    Bristol | £8 - £8.41 p hour + Bonus&Benefits | From Randstad BS (Bristol)

    Customer Service Coordinator (April 2015) A fantastic opportunity for a customer service professional to work for a large, national facilities management company. A FTSE 250 Company who have... that would suit a dynamic and organised person looking to establish a career in business to business customer service co-ordination. In this opportunity you will be a point of contact for client ... waste collection and management, in the capacities of logistics as well as general customer service. * Providing a great client experience using telephone and email (the role is more email heavy than ... ) and KPI's are met and maintained. Essential skills * Outstanding Customer Service - Waste Management experience would be of huge benefit, but not essential. Telephone/Email based Customer Service...

  19. Customer Services/ Internal Sales Manager

    Radstock, Somerset | £30000 - £38000/annum | From Simple Recruitment (South West) Ltd

    Working for a world leader in the design and manufacturing sector, your key responsibilities will include: Processing and managing orders. Supporting Internal Account Managers and Project... Engineers Providing Technical support to customers Contract management Acting as the interface between other departments Leading improvements wherever required to imbed a best in industry customer experience at each and every contact. Other duties as may be required. The ideal candidate to fulfill this role will have the following Educational Requirements/Fields of Experience: Degree, HND or ONC in technical or business administration field Excellent people management skills Strong customer service skills Technical sales experience required Previous experience of managing...

  20. Customer Service Representative,

    Bristol | Undisclosed | From Print Upsell L X-Post

    Isn't it time you brightened up your career? Customer Service Opportunities at LV= Bristol Joining our friendly Bristol team, as a Customer Service Representative, you'll provide a... friendly and professional service to our customers when responding to their enquiries. You'll bring confidence and personality to positively impact our customers, along with enthusiasm and a willingness to learn. In return for a job well done, we'll provide a great benefits package to include a competitive salary, 24 days' holiday and an annual bonus scheme. Visit our website, and search under job ref: GI004185 for more information and to apply. Closing date: 5th August 2015. @lvcareers ...