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Customer Care jobs in Bristol

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  1. Customer Care/Quality Manager

    Bristol | car /car allowance plus benefits | From Willmott Dixon Group

    We are looking for a Customer Care/Quality Manager in Bristol. Key Responsibilities / Objectives: * Support pre construction team by reviewing early tender information, risk assessing each... a timely manner and remain defect free during the defects liability period. * Liaise with and support the LCO Systems Compliance Manager with checks and audits. * Work with the Customer Care team...

  2. Customer Care Advisor

    Bristol | £16000 - £17000/annum | From CV-Library

    customer advisor job based in Avonmouth paying £17,000 working for a luxury retailer of cosmetic products CUSTOMER SERVICE ADVISOR A customer advisor job based in Avonmouth paying £17,000.... Working for a luxury retailer of cosmetic products, ensuring that customer enquires and complaints are dealt with in a professional and timely manner. YOUR NEW COMPANY This globally recognised ... to market growth this permanent position has become available based in its Avonmouth centre. YOUR NEW ROLE You will deal with customer enquiries and complaints and carry out necessary investigations to resolve promptly and efficiently striving to exceed customer expectations. You will work as part of the trades team, dealing with large-scale national accounts. You will make outgoing calls to...

  3. Customer Database Quality Care Advisor

    Nationwide | - £16k | From CV-Library

    Customer Database Quality Care Advisor Avonmouth, Bristol Nisbets is one of the fastest-growing businesses in South West England and we continue to exceed our ambitious targets for growth and... customer service. We are a flexible, equal opportunities employer that encourages & develops our talent, as people really are the key to our extraordinary success. As we continue to grow and move into new areas we are looking for more enthusiastic individuals who share our passion for customer service and vision for the future.Reporting to the Customer Database Quality Care Team Leader and working within the Marketing Department, you will be contacting customers to check our customer records are up-to-date. As well as making outbound calls you will deal with incoming customer queries...

  4. Customer Relations Manager

    Bristol | From £9.70 to £9.70 per hour | From XCL

    Customer Relations Manager  Working in a small team of a busy manufacturing company you will be responsible for dealing with customers for export of goods and parts.  Role Overview  Carry... out office tasks related to customer service and export orders received. Liaising with customers to ensure orders are processed.  Key Tasks: DISPATCH: • Receive the dispatch orders and check ... and address any incidents that may occur, detailing the documents and movements in the corresponding systems. MANAGING ORDERS: • Receive the orders from customers and internal company orders,  • Control the receipt of orders,  • Process refunds and coordinate with Logistics. • Process and follow up the special procedures for orders from key customers. * supporting the team and office in...

  5. Customer Experience Coordinator.

    Bristol | £0 - 25k per year + n/a | From Douglas Jackson

    Job Ref: DJSB1130 Job Title: Customer Experience Coordinator Location: South West Salary: Up to £25k This is an excellent opportunity for a customer centric individual to join a... professional, ambitious, growing organisation situated in the South West of England. The role holder will be part of the Customer Experience Team, reporting to the Customer Experience Team Leader, and will be responsible for defining and delivering a customer experience strategy that reflects the organisation brand values to enhance their already thriving NPS scores. Some of the key responsibilities will include: * Liaise and engage with key stakeholders across the business to establish areas in need of improvement. * Help map the customer journey and customer touch points to...

  6. Customer Service/ Dispatcher

    Bath | £10 per hour | From Plum Appointments

    As a customer Dispatcher you will be primarily responsible for delivering excellent customer service, liaising with customers and scheduling work to field staff within service level agreements... ensuring customers' expectations are met and exceeded. As a Customer Dispatcher you may be required to cover different scheduling roles within the Control room. You will need to efficiently assess the priority of a job and make a clear, decisive judgment giving clear direction to all parties on progress and outcome. Excellent customer focus will be required at all times. Excellent team, multi-tasking and motivational skills are key to this role as well as the ability to effectively resolve issues. To ensure our customers receive the best possible service from us, communication skills...

  7. Customer Service Advisor

    Avonmouth | £18k basic plus 6k bonus | From Lucy Bristow Limited

    Our client is looking to recruit a professional and motivated customer service advisor to be based in its Avonmouth hub. You will have a real passion for providing customers with an exceptional... service experience as well as dealing with a range of enquiries. This is fantastic, energetic company with a real passion for developing its employees and helping them achieve their career goals. Key duties and responsibilities: - Contacting clients to arrange appointments - Generating leads for the sales team - Aftercare service calls - Handling customer complaints - Maintaining clients and contact database Person specification: - Experienced in customer service - Good telephone manner - Confident - Positive attitude - Eager to succeed - Approachable ...

  8. Customer service advisor

    Bristol | £13k - 15k per year | From Interaction - York

    Interaction Recruitment are currently recruiting for a number of customer service advisors to work in our clients busy contact centre based in central Bristol. The ideal candidate will be... comfortable speaking to customers over the phone can keep calm when having to deal with complaints and can effectively deal with all written correspondence. The job role will involve speaking to ... , returning customer calls as appropriate, to achieve agreed targets and standards applied to the account Reply to customer queries in writing Complaint management Contribute to building an effective and cohesive team Maintain customer requirements and contribute to the overall improvement of campaigns/accounts Take ownership for customer cases and see them through to conclusion as...

  9. Customer Service / Administrator

    Bristol | £7.20 phr plus bonus | From WB Employment Ltd

    WB Employment are looking for Experienced customer service representative / administrator with a history in the transport industry. The site is based inAvonmouth and the hours are Monday to Friday... 8am to 5pm. You would be expected to phone customers to make sure they are happy with theservice they have received whileup dating the system with the delivery details. you would also be expected to interact with drivers helping them to find delivery address's and re-organising drops for customers that have been missed. You will need to have a high level of customer service experience, preferably telesales and excellent IT skill as you would be expected to operate Word, Excel and Sage programs. This is a temporary role which will start on the 29/08/2016 and run through till July 2017. If...

  10. Customer Service Executive

    Bristol | £16k - £18k pa | From Recruitment Genius Ltd

    Primary Role: Inbound call handling from customers and email support. A Customer Service Executive is required to join digital marketing experts within the legal sector. As the first point of... contact for their customers your primary role will be to direct phone and email enquires to the correct department - this will require a good understanding of the business and the needs ... Management System to action editing-requests received from existing customers as well as to load content on to new websites. Support requests arrive via email into an automated case-tracking system ... customer service experience - Any knowledge of HTML - Experience of image manipulation (cropping, resizing etc.) This job represents an excellent opportunity for job and salary advancement within...

  11. Customer Service Advisor

    Avonmouth | £17800 | From Finley George Recruitment Ltd

    Would you like to work in a call centre based environment supporting customers with queries and orders? We are delighted to be recruiting for Customer Service Advisors to work with our... established client based in Bristol. You will be an experienced customer service representative with a confident telephone manner. Calls will be varied in nature, and as such an attention to detail and the ability to think quickly whilst keeping the customer updated via telephone is essential. We welcome any applications from customer focussed individuals that feel they have strong customer service skills from all sectors, including but not limited to those from busy customer focussed retail or call centre backgrounds. Own transport would be preferable as this role is not...

  12. Customer Advisor - Essential Banking

    Bath | £15500 pa + Competitive plus Excellent Benefits | From Barclays

    Customer Advisor - Essential Banking Salary starting from £15,500 per annum plus excellent benefits. As a Barclays Customer Advisor, you'll be the first point of contact for our customers,... and services. * Exceeding our customers' expectations by tailoring solutions through great communication and building strong rapport. * Showing a caring attitude towards colleagues and customers by ... , development and digital skills you need to deliver the excellence our customers expect. There may also be the opportunity to assist Customers with their everyday Banking needs through administering transactions ... : Everyone in our Personal banking team shares the same goal - to put our customers at the heart of everything we do. We're passionate about developing real relationships, creating a personal experience for...

  13. Carers

    Clevedon | - £14k-£14k | From A & C Recruitment Ltd

    Carers Our clients based in Yatton, N.Somerset, are looking for committed, professional, hardworking carers. Qualified Carer Our clients are looking for an experienced carer with a minimum... of NVQ level 2. The salaray is £7.29 with overtime & weekends being £8.29 per hour. Experience in care is desired but not essential. Unqualified Carer Our clients are looking for committed ... interview. Job Purpose: To be a key member of the care team and to show commitment and a genuine interest in the care of the residents A&C Recruitment Ltd currently specialise in searching and resourcing within the Care sector. The business was set up to help our clients avoid high recruitment fees and instead charge affordable one off payments to undertake the necessary advertising and candidate...

  14. Customer Service Advisor - Full Time

    Bristol | £17,250 Plus Benefits | From Ovo Energy

    Customer Service Advisor - Full Time Bristol £17,250 (rising to £20,000 upon completion of probationary period) Plus Bonus (after probation), Contributory Pension Scheme (matched 3% contribution),... Support Advisor, Customer Support Representative, Customer Care Rep, Customer Services. Working hours: Between 8:00 - 20:00, Monday - Friday and every other Saturday 9am - 6pm (with a day off in lieu ... of energy providers with a fresh outlook and a unique way of doing business. We are now looking for a number of Customer Service Advisors to join our team. If you have customer service experience ... of support provided, we're seeking customer-focused folks with a level-headed approach and some technical know-how. What's more, at OVO we have an award-winning Reward Steps programme which could...

  15. Support Worker (Care Worker / Care Assistant)

    Bristol | £14,080 - £15,037 per annum (£7.22 - £7.71 p/h) | From Sense

    - Are you confident, patient and understanding? - Are you looking for a rewarding role? If yes, then our Support Worker vacancies in Kingswood, Bristol, may be perfect for you! Title:Support... Worker (Care Worker / Care Assistant) Reference number: 41508 Hours: Various full & part time roles plus casual opportunities Location: Kingswood, Bristol Contract type: Permanent, Casual ... a Support Worker you will support people to live more independent lives in their home and local community. This may include assisting with people's personal care, their dietary requirements and communication, shopping and social activities. We are looking for caring people who have the empathy and patience to positively focus on the people we support. You must also be willing to support people...

  16. Customer Service Advisor - Health & Fitness

    Bath | c£16,000 DOE Plus Benefits | From Wr Group Limited SDA

    Customer Service Advisor - Health & Fitness Bath, Somerset c£16,000 DOE Plus Unlimited Holiday & 1.5 Hour Lunch Break if Exercising Our client is on a mission to keep the UK as active as... Support & Service Advisor, Customer Support Advisor, Customer Service Rep, Customer Service Executive, Customer Care Advisor, Customer Service Assistant, Customer Service Co-ordinator, Customer Services. ... possible. Offering access to a variety of gyms, fitness classes and leisure activities, their aim is make their customers healthy and, most importantly, happy. A fantastic opportunity has now arisen for a Customer Service Advisor to join their team. If you're an enthusiastic customer service professional with a genuine passion for health and fitness, this is a brilliant opportunity to develop...

  17. Customer Service Assistant

    Bristol | £16500 pa + tbc | From Office Team

    The Company Robert Half OfficeTeam are currently recruiting for a Customer Service Assistant for an exciting business in south Bristol (Avonmouth). This is a permanent opportunity paying..., policies and procedures - To carry out other duties as so requested by Management from time to time Qualifications: - GCSEs in Maths and English grades A-C or equivalent - NVQ within Customer Care ... £16,500. Main purpose of the Job: To deal with customer enquiries and complaints and carry out the necessary investigations to resolve promptly and efficiently following company procedures striving to exceed customer expectations. Deliver accurate information to the account regarding promotions, launches, stock levels, delivery, training opportunities and account information via telephone...

  18. Customer Service Advisor - Central Bristol

    Bristol | £18,000 - £24,000 per annum | From BCT Resourcing

    Title: Customer Service Advisor Location: Bristol Job Type: Full time Salary: £18,000 - £24,000 Job responsibilities : Receiving calls from customers inquiring about products and also... wanting support with their current contracts Dealing with customer inquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirements: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude With a proactive approach to problem solving, have a positive attitude towards things. Good attention to detail. Excel, PowerPoint, word, & Microsoft project skills. Data analysis skills. Good online...

  19. Customer Services/Lead Gen Executive

    Bath | From £14,200 to £18,500 per annum | From Juice Recruitment Ltd

    A vibrant and well established financial services are recruiting ambitious and client focused candidate to join the Customer Services/ Lead Gen team! You will be responsible for- • Contacting... warm referrals to sell our service and pass referrals to our fully qualified advisers • Managing diarised outbound call and answering incoming calls on a rotating basis • Ability to operate telephone equipment and in house operating systems- Full training will be given • Contact existing customers to ensure ongoing services are offered. Required Skills: • High level of customer service skills are essential ensuring an excellent customer service is delivered. • Positive attitude and motivated individual • Excellent communication skills with a confident telephone manner • Ability to...

  20. 100% inbound customer service roles

    Bristol | £6.70 - 7.20 per hour | From Interaction - York

    Are you looking to find work in a call centre environment? If so look no further, our client is currently looking for staff to fill it's incredibly busy call centre based near pride park in... Bristol. We are looking for candidates with basic experience in either sales or customer service positions from the following sectors: Retail Catering Admin Sales Customer service Candidates will be responsible for taking inbound calls from customers of one of the largest railway service's in the south of England . You will be responsible for providing an excellent level of customer service through both spoken and written communication in order ensure all standards expected by the client are met. The wage is £14,000 per annum. You must be...