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Customer Care jobs in Bristol

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  1. Customer Care Team Manager

    Bristol | £25000 - £30000 per annum + Competitive Benefits | From Artis Customer Contact

    Following an operational restructure our Client is looking for a new Customer Care Team Manager with excellent people leadership experience to manage their customer contact centre team. This is an... exciting time to join this progressive organisation, as they continue to look at different ways in which they can support their customers. Working within a busy customer care contact centre environment you will be responsible for the management of 10 Customer Care Advisors. Duties include: * Effectively leading and managing the customer care team ensuring all contacts from customers are ... a positive culture * Ensure an appropriate working environment in which staff can provide a quality service to all customers using all of the company's principals of care * Working closely with the Quality...

  2. Customer Service / Hearing Care Advisor

    Bristol | Up to £16,500 pa + bonus | From JVP Jobs

    Customer Service / Hearing Care Advisor If you're passionate about helping customers, have already commenced or interested in developing a career within hearing care, then this is a superb... customers are at the heart of the business, and that there is no greater reward than seeing a customer hear and feel better. Boots Hearingcare is one of the UK's leading hearing care providers which ... , the team of over 500 colleagues deliver expert hearing care advice, hearing tests and solutions to thousands of customers every day. The award winning company takes delight in looking after its ... Service / Hearing Care Advisor, you'll be responsible for a wide range of tasks with delivery of the highest level of customer service at the forefront whilst keeping a focus on the store KPI's. Your...

  3. Customer Database Quality Care Advisor

    Bristol | £16000.00 - £16846.00 Per Annum | From Nisbets PLC

    Customer Database Quality Care Advisor Avonmouth, Bristol Nisbets is one of the fastest-growing businesses in South West England and we continue to exceed our ambitious targets for growth and... customer service. We are a flexible, equal opportunities employer that encourages & develops our talent, as people really are the key to our extraordinary success. As we continue to grow and move into new areas we are looking for more enthusiastic individuals who share our passion for customer service and vision for the future. Reporting to the Customer Database Quality Care Team Leader and working within the Marketing Department, you will be contacting customers to check our customer records are up-to-date. As well as making outbound calls you will deal with incoming customer queries...

  4. Customer Care Advisor

    Filton | £23526/annum onsite parking | From CV-Library

    This is an opportunity to work for one of Bristol's most prestigious employers. Are you passionate about giving customers an exemplary level of service? Do you like helping people and are you happy... working over the phone? If so, please contact Red urgently. You must be able to listen and advise the customer and if necessary follow up the query with other colleagues. Often having to juggle a number of customers at the same time, you will need to be organised and able to prioritise your work load to ensure maximum performance. Some customer queries will need you to show a caring approach but business efficiency is always a priority. This role will suit you if you want a challenging customer focussed role or perhaps you are looking for a more taxing and progressive contact centre...

  5. Customer Care Coordinator

    BS11 | £20000 - £24500/annum OTE | From CV-Library

    A Customer Care Administrator is required to deliver an excellent service to an existing and expanding customer base. Working within a busy dynamic team, you will have a track record of developing... strong working relationships with customers via telephone and email. The job will involve: •Providing outstanding customer service, maintaining regular contact with your customers (mainly ... and professional manner, keeping the customer informed throughout •Liaising with other departments regarding outstanding information and order troubleshooting •Produce product lists to ... opportunity for someone looking to develop within a customer focused FMCG company ...

  6. Customer Care Advisors

    Avonmouth, Bristol | £17000/annum | From CV-Library

    We are excited to be recruiting for two Customer Care Advisors to work for our client who is a well known and popular brand internationally. You will be responsible for handling inbound calls... from internal customers and processing new and existing order requests. Key Responsibilities include: •To answer all calls and emails within the agreed timescales. •To ensure all calls, emails ... solutions to the satisfaction of both the customer & the business. •Make outgoing calls when requested to customers both internal & external where necessary. •To educate one's self with updated product information, details of promotions and offers and actively participate in coaching and training sessions. •Upsell and cross sell to the advantage of the company and also the customer/salon. •Follow...

  7. Customer Care Administrator

    North Bristol | £13936 - £14976/annum | From CV-Library

    A Customer Care Administrator is required to deliver an excellent service to an existing and expanding customer base. Working within a busy dynamic team, you will have a track record of developing... strong working relationships with customers via telephone and email. The job will involve: • Providing outstanding customer service, maintaining regular contact with your customers (mainly ... database system • Updating MS Excel spreadsheet information • Resolving problems and queries relating to orders in a timely and professional manner, keeping the customer informed ... someone looking to develop within a customer focused FMCG company. Due to office location and weak public transport, ideally you will have your own transport. This role operates on a rotational shift...

  8. Customer Care Administrator

    Bristol | - £20k | From CV-Library

    Customer Care Administrator North Bristol Up to £23,000 per annum (dependant on experience) Are you looking for a career in one of the UKs leading construction firms? Do you have... customer service and administration experience within the construction industry? Office Angels Bristol is excited to be recruiting for a Customer Care Administrator to join our clients expanding team. Our client, based in North Bristol, is searching for a candidate who is passionate about providing a first class level of customer service and administration support. As a Customer Care ... be: * To produce weekly reports. * To deal with customer enquiries and related issues. * To assist with incoming and outgoing post for the Customer Care department. * To liaise with Sub...

  9. Maintenance Operative (Customer Care) BLUM41006

    Bristol | | From CV-Library

    Maintenance Operative (Customer Care) BLUM41006 Excellent Competitive Salary Bristol Our client’s Customer Service Team ensures Home Buyers receive the very best care following their home... buying experience. Being in a customer-facing role with them is a little bit different than most businesses, their Customers’ expect their homes to be of the highest standard, and you’ll make sure they are, by being on hand with answers and practical help. Within this role, you will visit their Customers at their homes within the designated area, taking instructions from Customer Service Administrators, ensuring all customer appointments are attended to on time, keeping in mind you are representing our Company at all times. You will be responsible for coordinating...

  10. Customer Advisor

    Bristol | £15500 - £17000 per annum | From Jobs@Pertemps (Bristol Commercial)

    Inbound Advisor £15,500 plus Bonus 37.5 hour working week Shift rotation between the hours of 8:00am-6:00pm, Monday to Saturday (Saturdays are rotational and from 9am-1pm) Excellent... and fast-paced role where you will receive the appropriate training and development to be able to deal with customer queries effectively and efficiently, providing the highest possible standard of service. You will be part of a team that works together to meet demanding service and quality standards. You will handle contact by telephone, email and written correspondence for the team. As a Customer Service Representative for you will be the first point of contact for our diverse customer base. We want colleagues who will focus on first point resolution, ensuring that the customer goes away with...

  11. Customer Contact Executive

    Bristol | £17000 - £24000 per annum | From PERFECT PLACEMENT

    Automotive, Motor Trade Job: Customer Contact Executive Required in Bristol. Salary: Up to £17,000 Basic, OTE £24,000 per annum Term: Full Time, Permanent Motor Trade Jobs / Automotive... awareness of all available Retailer services. * Ensure highest level of customer care and satisfaction at all times. * Maintain customer personal and transaction records so they are useful to other ... Vacancies: Customer Contact Executive Required For Commercial Main Dealer. Our Client, a Commercial Vehicle Main Dealer is looking for a Customer Contact Executive to join their team. This is an excellent opportunity to join a recognised brand with a great reputation, offering promotion and progression opportunities for new staff. Previous experience of a customer facing environment is...

  12. Customer Service Administrator

    Bristol | £7.20-8.50 PER HOUR | From John Sheppard Butchers

    Job Description John Sheppard Butchers is a successful third generation family run catering butchers based in central Bristol. We supply quality meat and poultry products to Schools, Colleges,... Hotels, Restaurants, Hospitals and other customers throughout the UK and are currently Celebrating our 80th year of trading. An excellent opportunity has arisen for a Full-Time Customer Service Administrator to join our busy office. The key duties of the role will include: - General administration - Daily inbound telesales calls - collecting meat orders from catering clients - Liaising with customers via e-mail, the web and the telephone - Dealing with all customer enquiries and handling any complaints in a professional manner - Accurately checking and updating invoices...

  13. Care Scheduler

    Bristol | £17000 per annum | From Allied Healthcare

    Allied Health Care is the UK leading Domiciliary Care provider, with a network of over 120 branches throughout the UK, priding ourselves in the delivery of quality care. An exciting... opportunity has developed for a Scheduler to join our South Gloucester branch in Bristol, working to our One Best Way model, you will be an Integral part of our team. The Care Schedulers are responsible to devise and maintain optimized and efficient carer routes and resolve any unallocated visits with use of effective time management. Reporting to the Care Delivery Manager and working closely with the Client Liaison Manager to identify areas of capacity by templating the current carer workload to ensure maximum branch growth. The Ideal Candidate will have good analytical skills...

  14. Customer Service Team Leader

    Bristol | £27,255 per annum | From networx

    Customer Service Team Leader Chipping Sodbury £27,255 plus up to 10% performance related bonus Our client has ambitious plans…they need ambitious people to help them deliver! ... opportunity has arisen at one of the area offices. Our client is seeking a highly motivated professional to lead a team of Customer Service Advisors providing high quality, responsive access to the full ... knowledge and experience of managing a busy team are desirable. You will have experience of working in a customer focused environment, experience of using IT systems and have excellent communication ... : Customer Service Team Leader, Customer Service Supervisor, Customer Services, Contact Centre Team Leader This job was originally posted as ...

  15. Customer Assistance Coordinators x 4

    Bristol | £18,000 Per annum | From TalentSpa

    Customer Assistance Coordinators x 4 Salary: £18,000 Per annum Location: Bristol Our client is a successful international insurance company who pride themselves on delivering an exceptional... claims. It may be necessary to involve a specialist to assist with more complex cases. Experience/Technical Knowledge: * Previous experience in customer services is desirable * Previous Assistance ... department guidelines required to resolve issues * Ability to work as part of a team or on own initiative * A good understanding of FCA regulations and TCF (treating customers fairly) Hours of Work...

  16. Customer Services Advisor - Financial Services

    Portishead | £18,000 to £25,000 dependant on experience | From Berry Rowan Recruitment Solutions

    Customer Services Advisor - Financial Services £18,000 - £25,000 dependent on experience Portishead, Bristol Specialists in Home Equity Release plans providing financial advice to... available for the right candidate with enthusiasm, good IT skills and excellent customer care skills. Core Responsibilities of the Customer Services Advisor: - Booking and qualification of all ... homeowners aged 55 or over are seeking a Customer Services Advisor, as a whole of market business, working with all mortgage providers recommending products suitable for individual customer needs. This opportunity offers the chance to be part of a growing exciting new business. As Customer Services Advisor you will be a key member of the back office team and have contact with customers, field...

  17. Regional Customer Services Manager

    Dinnington | £25k OTE £35k Uncapped | From Tribepost Ltd

    Regional Customer Services Manager Salary: £25k OTE £35k Uncapped Benefits: Company car allowance - £5,200pa, Company mobile, 20 days holiday pa, Pension, Full training and Career... choice of parts washers and specialist cleaning equipment available. We're experts in our field and always pride ourselves in a fast, responsive and customer centred service. Responsibilities will include: - Liaising with customers to resolve all escalated queries relating to products, services, invoicing and such to ensure customer satisfaction and a timely resolution to invoice disputes - Displaying and promote best practise in relation to customer services across the region - Working alongside the branch administration staff to improve the quality of customer data within the company...

  18. Customer Services Assistant

    Bristol | £7.25 p hour | From Office Team

    Robert Half Office Team are currently recruiting for a Customer Services Assistant to join a busy and friendly team at a retail business based in North Bristol. The role is for an immediate start... Management from time to time Qualifications: - GCSEs in Maths and English grades A-C or equivalent - NVQ within Customer Care Previous Experience: Good customer service skills in a similar ... on a short term temporary contract offering £13k basic + realistic commission with the potential to earn up to £17k. Key Responsibilities: - Make outgoing calls to customers to provide updates/recommendations on new products, offers, availability and promotions to actively encourage sales - Provide a professional, efficient and courteous service to all customers/potential customers...

  19. Customer Service Advisor - Bristol

    Bristol | £18,000 - £24,000 per annum | From BCT Resourcing

    Title: Customer Service Advisor Location: Bristol Job Type: Full time Salary: £18,000 - £24,000 Job responsibilities : Receiving calls from customers inquiring about products and also... wanting support with their current contracts Dealing with customer inquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirement and Attributes: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude With a proactive approach to problem solving, have a positive attitude towards things. Good attention to detail. Excel, PowerPoint, word, & Microsoft project skills. Data analysis skills...

  20. Customer Service Team Leader

    Bristol | £25,000-£35,000 | From Brightside Group Plc

    Are you and enthusiastic, driven and self-motivated Customer Service Team Leader? Do you have a previous track record of leading teams? Would you like to join a company that values your... information! Team Leader Demonstrating authentic leadership to a team of Brightside Customer Service Advisors. Responsible for creating a bold and dynamic customer centric environment through pro ... of Customer Service Advisors to achieve performance targets by: - Leading and supporting a team of front line Customer Service Advisors to provide exceptional internal & external customer service ... ensure resources are used efficiently and effectively and meet changing circumstances - Staying up to date with new initiatives to interpret and pass on new product/technical/customer...