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2Nd Line Customer Service jobs in Bristol

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  1. Customer Service Advisor or Sales Consultant - Direct Line for

    Bristol | £17350 - £21500 pa + Bonus and Benefits | From Direct Line Group

    £17,350 - £25,700 depending on experience (includes OTE of £4,200 for Sales roles or £2,500 for Customer Service roles) plus benefits including 50% off car, home and pet insurance, 22 days holiday a... to the right customer and tailor it to the customer's individual needs. Service/ Sales Consultant- Salary of £17,350 - £24,000 depending on experience (Includes OTE of £2,500) As a service/sales consultant you don't need to have past experience of working in this environment, all you need is a positive attitude and you need to strive to deliver the best customer service. After the point ... customers know about the other great products we offer. Skills and qualities you'll need Here at Direct Line for Business our values underpin everything we do. We are looking for like minded...

  2. 1st / 2nd Line Service Desk Analyst (Active Directory)

    Bristol | £25k - £30k pa + Excellent Benefits | From People Source Consulting Limited

    1st / 2nd Line Service Desk Analyst (Active Directory) £25K-£30K+Excellent Benefits Bristol A progressive, highly successful commercial business is looking to recruit an 1st / 2nd Line Service... Desk Analyst (Active Directory). This 1st / 2nd Line Service Desk Analyst (Active Directory) role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst (Active Directory) you will take ownership of Active Directory tasks as well as be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst (Active Directory) will need the following skills and experience: - Active Directory ownership (AD groups, user...

  3. 2nd Line Support Engineer

    Bristol | £25k - £27k pa + Benefits | From Radius Consultancy Ltd

    Job Title:2nd Line Support Engineer Location:Bristol Salary: £27,000 + Benefits Purpose You will be part of a fast paced and dynamic team that is the primary contact for UK customers and... they're exposed to a range of services and technologies including connectivity circuits, MPLS, load balancers, Cisco routers, Juniper Firewalls, hosting technologies (Windows/Linux/VMware) and telephony. Responsibilities: *Primary point of escalation for Service Desk teams. *Providing telephone and ticketing based customer support. *Assess the impact and urgency of tickets and gather ... management *Support the Team Manager towards continued improvement of team process and customer experience *Dealing with all requests for product and service support from both external and internal...

  4. IT Analyst - 1st and 2nd Line

    Bristol | £22k - £24k pa + Benefits | From Computerworld Personnel Ltd

    **New role** IT Analyst 1st and 2nd Line - Commutable from Bristol, Bath, Chippenham, Thornbury - £22,000 - £24,000 I am currently seeking an IT Analyst to work in a well-established Service Desk... team for a market leading client who are based on the outskirts of Bristol. The successful candidate will provide 1st and 2nd Line phone based support to a network of internal customers. You will ensure that all problems are either solved or escalated to the 3rd Line Engineers. You will be required to be aware of and stick to the Service Level Agreement, and ensure that you do all in your ... Server - Active Directory - Basic Exchange queries - LAN/WAN - 1st and 2nd Line IT Support - Application support - 1st/2nd line support - Helpdesk or Service Desk experience in a phone based...

  5. 2nd Line Engineer - Bristol - £20-25K

    Bristol | £25k pa | From Senitor Associates Limited

    2nd Line Engineer - Bristol - £20-25K Windows Server, Office 365, Active Directory, Group Policy, VMware, Citrix, San, Remote Server TCP/IP, DMS, Networking An established Managed Service... Provider based in Bristol requires an experienced 2nd Line Engineer to join their team and deal with escalations. This position is responsible for dedicated escalation support and 2nd Line ... of £20-25K for this one. 2nd Line Engineer - Bristol - £20-25K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is ... (IOS / OSX) ***Networking experience TCP/IP, DNS, DHCP ***Exchange 2013 ***Office 365 Desirable: **Experience working for a Managed / Hosting Service Provider **Microsoft Certifications...

  6. 2nd Line Support Helpdesk Advisor

    Bristol | £20000 - £24000 | From Finley George Recruitment Ltd

    We are recruiting for experienced Second Line Helpdesk Advisors to join our client based in North Bristol.. You will be responding and resolving queries from internal staff across a UK network of... branches. It will entail a mixture of hardware and network fault finding. Previous experience in a similar role a must...First Line experience as a minimum. Competitive salary and benefits package.. Full Time permanent role - 12month FTC. £20,000 to £24,000 ...

  7. IT Analyst - 1st and 2nd Line

    Almondsbury | 22000.0000 | From Computerworld Personnel Ltd

    **New role** IT Analyst 1st and 2nd Line - Commutable from Bristol, Bath, Chippenham, Thornbury - £22,000 - £24,000I am currently seeking an IT Analyst to work in a well-established Service Desk... team for a market leading client who are based on the outskirts of Bristol. The successful candidate will provide 1st and 2nd Line phone based support to a network of internal customers. You will ensure that all problems are either solved or escalated to the 3rd Line Engineers. You will be required to be aware of and stick to the Service Level Agreement, and ensure that you do all in your power ... - Active Directory- Basic Exchange queries- LAN/WAN- 1st and 2nd Line IT Support- Application support- 1st/2nd line support- Helpdesk or Service Desk experience in a phone based environmentExcellent...

  8. 2nd Line Support Help Desk Advisor

    England | £27k - £30k pa + pension, car allowance | From ASC Connections Ltd

    Position: 2nd Line Support Salary: £27,000 PA - £30,000 PA Benefits: Pension, car allowance Start Date: ASAP Locations: Bristol, Bradford on Avon, Worcester, London, Manchester A growing... candidate will have; - Previous experience working in a 2nd/ 3rd line support capacity. - A degree level qualification or relevant experience. - Experience supporting 300+ users on a national ... not be limited to; - Oversee 100% of the European helpdesk calls, technical incidents and problems raised. - Providing cover for 1st/2nd line engineers in times of staff absence. - Assist creating ... of both technical and business services. We operate as an employment business or an employment agency for all temporary and permanent roles respectively. For an extensive range of job opportunities please...

  9. 2nd / 3rd Line IT Support Analyst

    Bristol | £26k - 31k per year | From Alexander Mae

    The Company: Our client is a busy, growing and friendly IT consultancy who are based in North Somerset. They offer IT Support in Bristol and throughout the South West. They help keep businesses... running smoothly and aim to understand business requirements to suit needs. The Job: Due to this growth, they are looking for a 2nd / 3rd Line Support Analyst to join them. They have grown considerably in the last 2 years and are looking for someone with a passion for IT to join their small team. This role will be supporting a 3rd Line Support individual. Our client has customers primarily in Bristol and surrounding areas with their largest customer having over 170 PC/LTs and 6 servers across 6 sites. They manage over 60 servers in remote locations and more than 600 PC/LTs. The role...

  10. 2nd Line/Desktop Support

    Bristol | 16.0000 | From Hays Specialist Recruitment Limited

    2nd Line/Desktop Support - Bristol - Windows Server / Active Directory / Exchange / VMWare - £16-£21 per hour I am currently recruiting for a 2nd Line / Desktop Support Engineer to be based in......

  11. IT Support Engineer (1st, 2nd and 3rd line)

    Bristol | Neg | From Berkeley Square IT

    IT Support Engineer/Technician My client a growing IT Services company with a wealth of blue chip clients are looking to hire an experienced IT Support Technician /1st,2ndand3rdline Support... systems, user access control, client side software, client management, remote access and telephony - Proven practical hands on experience of working within an IT support environment - Service focused ... - MCP in Windows Server 2003 - 2012. - BTECin an IT related field - CCNA / CCNP This is a fantastic opportunity to join an exciting and fast paced IT services company, offering training...

  12. 1st / 2nd Line Service Desk Analyst (Active Directory)

    Bristol | - £25k | From CV-Library

    1st / 2nd Line Service Desk Analyst (Active Directory) £25K-£30K+Excellent Benefits Bristol A progressive, highly successful commercial business is looking to recruit an 1st / 2nd Line Service... Desk Analyst (Active Directory). This 1st / 2nd Line Service Desk Analyst (Active Directory) role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst (Active Directory) you will take ownership of Active Directory tasks as well as be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst (Active Directory) will need the following skills and experience: - Active Directory ownership (AD groups, user...

  13. 1st / 2nd Line Service Desk Analyst (Active Directory)

    Bristol | £25000 - £30000 per annum + Excellent Benefits | From People Source Consulting

    1st / 2nd Line Service Desk Analyst (Active Directory) £25K-£30K+Excellent Benefits Bristol A progressive, highly successful commercial business is looking to recruit an 1st / 2nd Line Service... Desk Analyst (Active Directory). This 1st / 2nd Line Service Desk Analyst (Active Directory) role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst (Active Directory) you will take ownership of Active Directory tasks as well as be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst (Active Directory) will need the following skills and experience: - Active Directory ownership (AD groups, user...

  14. 1st / 2nd Line Service Desk Analyst (Active Directory)

    Bristol | £25000 - £30000 per annum + Excellent Benefits | From People Source Consulting

    1st / 2nd Line Service Desk Analyst (Active Directory) £25K-£30K+Excellent Benefits Bristol A progressive, highly successful commercial business is looking to recruit an 1st / 2nd Line Service... Desk Analyst (Active Directory). This 1st / 2nd Line Service Desk Analyst (Active Directory) role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst (Active Directory) you will take ownership of Active Directory tasks as well as be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst (Active Directory) will need the following skills and experience: - Active Directory ownership (AD groups, user...

  15. 2nd Line Desktop Support Engineer £160-£200 per day 6-12 month

    Bristol | £160 - £200 p day | From Premier IT

    2nd Line Desktop Support Engineer £160-£200 per day 6-12 month contract (2nd line support, desktop support, hardware, active directory, exchange, contract) Premier IT have a very exciting... opportunity for a 2nd Line Desktop Support Engineer for a diverse, innovative and growing team for a well-known blue chip client in the Bristol area. There is onsite parking and only a 5 minute walk ... which has the potential to be extended to 12 months. You will need to have had worked with Exchange and Active directory in a 2nd line support role in the past. You will be rewarded with a generous pay of £160-£200 per day! The perfect candidate will have the following experience: - At least a years' experience working 2nd line desktop support - Good knowledge of Active Directory - Experience...

  16. 2nd / 3rd Line IT Support Analyst

    Bristol | 26000.0000 | From Alexander Mae (Bristol) Ltd

    The Company: Our client is a busy, growing and friendly IT consultancy who are based in North Somerset. They offer IT Support in Bristol and throughout the South West. They help keep businesses... running smoothly and aim to understand business requirements to suit needs. The Job: Due to this growth, they are looking for a 2nd / 3rd Line Support Analyst to join them. They have grown considerably in the last 2 years and are looking for someone with a passion for IT to join their small team. This role will be supporting a 3rd Line Support individual. Our client has customers primarily in Bristol and surrounding areas with their largest customer having over 170 PC/LTs and 6 servers across 6 sites. They manage over 60 servers in remote locations and more than 600 PC/LTs. The role will...

  17. Customer Service and sales openings

    Bristol | £250-£450 Per Week Average Earnings | From TJB Recruitment

    Customer service and sales openings - Want to be part of an unforgettable brand? Our client is a sales and marketing company based in the city centre, and they are looking for winners. Why? Because... experience; you just need to be: - Enthusiastic - Have a passion for people - Excellent communication skills - High standard of Customer service - Self motivation Don't pass on this ... new journey with this company - Retail, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct Sales, Promotions, Events co-ordinator, front of house and bar experience. Our client gives you the opportunity to earn much more than the minimum wage with performance...

  18. Accounting or ERP Software Support Consultant 1st & 2nd Line

    Bristol | 25000.0000 | From Ambis

    New role for an Applications Support Consultant with ERP or accounting software experience to look after 1st & 2nd Line Support of 2 accounting and ERP software solutions. The role is based in the... software implementation, support and project management services, and have an honest and open relationship with their customers. Their software can be hosted in the Cloud, or installed on premise.You ... ' systems and provide training (remote and onsite). For this role as a 1st & 2nd Line Support Consultant you need a track record in application support, coupled with accounting or ERP software such as SAP Business One, Epicor, Kerridge, KashFlow, Pegasus Opera, Sage 200, Pinewood, Iris Exchequer, Unit4, Access Accounts, Infor SunSystems, Dynamics NAV, Dynamics GP, QuickBooks, Sage Line 500, Sage...

  19. 2nd line Software Support

    Bristol | £19800/annum | From CV-Library

    Reporting to the Technical Support Manager, you will be part of a 2nd Line Support team involved in all aspects of technical and customer support. You will be tasked with identifying and... resolving reported issues involving the bespoke code-set installed with each customer, or with enhancing this code-set in accordance with customer specifications. You will work closely with our customers and with 1st line support to resolve calls in an efficient and timely manner. This is a fast paced role which is often time critical. Principal Activities • Understanding and implementing customer requirements • Identifying and implementing any improvements to a ‘customisation’ code-set to bring it in-line with company standards • Investigating...

  20. Customer Service and Sales Assistant

    Bristol | £8.50 per hour | From The Unite Group Plc

    A Customer Service and Sales Assistant is required to join our team in Bristol This is a full time, permanent role working 37.5 hours per week, 5 days out of 7 (some weekend work will be... required). The shifts are between the hours of 8am - 8pm. WHAT THE CUSTOMER SERVICE AND SALES ASSISTANT JOB INVOLVES: The Customer Service and Sales Assistant role is a varied and challenging ... and have fun doing it, you`ve come to the right place. WHAT WE LOOK FOR IN YOU: A genuine passion for customer service is the most important quality for us. Although you may not have worked in ... . Covering a number of our properties, you will be: - Providing a front of house reception service - Welcoming visitors and contractors to the properties - Handling key management and lock outs...