2nd Line Support Engineer required by a leading IT Support Company.
The successful candidate will be working on client-site in a help desk environment as part of a wider team. You will be able to... uphold the firm's reputation for providing an excellent level of IT support to it's clients, meeting their needs with both technical expertise and empathy.
As a 2nd Line Support Engineer you will ... , backup solutions and new network set-ups.
- As a 2nd Line Support Engineer you will be responsible for IT Systems, including help desk ticketing, LAN, WAN, VOIP infrastructure, conferencing, desktop, server & network systems)
- Onsite help desk support duties (1st and 2nd Line support)
- Network and infrastructure project management and implementation