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2Nd Line Customer Service jobs in Bristol

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  1. 2nd Line Service Desk Engineer

    Bristol | 28000.0000 | From Reflex Computer Recruitment Ltd

    2nd Line Service Desk Engineer - Windows Server, Active Directory, Exchange, MS Office 365, Networking, TCP/IP, VMware/Hyper-V/VDI. I am looking for an enthusiastic 2nd Line Support Engineer/IT... the SCCM team deploying Microsoft Updates Troubleshooting server side event logs MCSA, MCP, ITIL or working towards MCSE If you are a 2nd Line Service Desk Engineer looking for your next career ... and enthusiastic Support Engineer with a proactive "can do" attitude to work with excellent customer services skills. Key skills and responsibilities: Windows Server Operating systems experience Windows ... telephone, email and the customer self-service portal. Ensuring incidents and service requests are resolved or updated within the SLA's Keeping senior team members informed of unresolved issues or...

  2. 2nd line network technician

    Bristol | £22434 - £25694 pa | From ROC Search Limited

    Roc Search is currently recruiting for a 2nd Line Network Technician based in Bristol, UK Type: Permanent Salary: £22,434 - £25,694 Job Role: - The team's function is to provide staff,... pupil and external customers support for all aspects of an IT infrastructure, including Networking, Server, Desktop & Laptop Hardware (Tier 1 Products) and Software. - To be responsible for the resolution of 2nd line support incidents and\or questions that has been escalated. Be it over the phone or at desk side before escalating the incident to 3rd line support. - To be responsible for the resolution of academy support calls, escalating to 3rd line or 3rd party whenever necessary. - Supporting and configuring key line of business applications including service desk software, financial...

  3. Customer Service Advisor or Sales Consultant - Direct Line for Business

    Bristol | 17350.0000 | From Direct Line Group

    £17,350 - £25,700 depending on experience (includes OTE of £4,200 for Sales roles or £2,500 for Customer Service roles) plus benefits including 50% off car, home and pet insurance, 22 days holiday a... the right customer and tailor it to the customer’s individual needs. Service/ Sales Consultant- Salary of £17,350 - £24,000 depending on experience (Includes OTE of £2,500) As a service/sales consultant you don’t need to have past experience of working in this environment, all you need is a positive attitude and you need to strive to deliver the best customer service. After the point of sale you will ... year (plus 8 bank holidays or time off in lieu) and free travel & breakdown insurance. What being a Direct Line for Business Consultant involves You will be based an in inbound call centre...

  4. 2nd Line Service Desk Engineer

    Bristol | £28000 - £30000 per annum | From Reflex Computer Recruitment.

    2nd Line Service Desk Engineer - Windows Server, Active Directory, Exchange, MS Office 365, Networking, TCP/IP, VMware/Hyper-V/VDI. I am looking for an enthusiastic 2nd Line Support Engineer/IT... the SCCM team deploying Microsoft Updates Troubleshooting server side event logs MCSA, MCP, ITIL or working towards MCSE If you are a 2nd Line Service Desk Engineer looking for your next career ... and enthusiastic Support Engineer with a proactive 'can do' attitude to work with excellent customer services skills. Key skills and responsibilities: Windows Server Operating systems experience Windows ... by telephone, email and the customer self-service portal. Ensuring incidents and service requests are resolved or updated within the SLA's Keeping senior team members informed of unresolved issues or...

  5. 2nd Line Service Desk Engineer

    Bristol | £28k - £30k pa | From Reflex Computer Recruitment Limited

    2nd Line Service Desk Engineer - Windows Server, Active Directory, Exchange, MS Office 365, Networking, TCP/IP, VMware/Hyper-V/VDI. I am looking for an enthusiastic 2nd Line Support Engineer/IT... reboots * Working with the SCCM team deploying Microsoft Updates * Troubleshooting server side event logs * MCSA, MCP, ITIL or working towards MCSE If you are a 2nd Line Service Desk Engineer ... and enthusiastic Support Engineer with a proactive can do attitude to work with excellent customer services skills. Key skills and responsibilities: * Windows Server Operating systems experience * Windows ... requests raised by telephone, email and the customer self-service portal. * Ensuring incidents and service requests are resolved or updated within the SLA's * Keeping senior team members informed...

  6. Customer Service Advisor

    Bristol | 17310.0000 | From Direct Line Group

    £21,960 OTE and dependant on experience (Base salary £17,310 - £20,760 dependant on experience and OTE of£1200) Additional benefits including 50% off car, home and pet insurance, 22 days holiday a... year (plus 8 bank holidays or time off in lieu) and free travel & breakdown insurance What being a customer service consultant involves Be the voice of a wide range of market leading insurance brands, including Direct Line and Churchill. Speak to a huge array of customers. And tailor your approach to each. Whatever your background, this is a customer-focused sales and service role with real ... brands, travel, tickets, gym memberships and much more. Who we are Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one...

  7. 2nd Line Helpdesk Advisor

    Hambrook | 20000.0000 | From Finley George Recruitment

    We are recruiting for experienced Second Line Helpdesk Advisors to join our client based in North Bristol You will be responding and resolving queries from internal staff across a UK network of... branches. It will entail a mixture of hardware and network fault finding. Previous experience in a similar role a must...First Line experience as a minimum. Essential Active Directory (familiarity) Windows Server and Client Operating Systems (very familiar) Dell and HP Server Hardware (incl. iDrac and iLO) (familiar) Network printing Networks and connectivity (particularly basic LAN functionality Competitive salary and benefits package.. Full Time permanent role - 12month FTC. £20,000 to £24,000 ...

  8. 1st / 2nd Line Service Desk Analyst (Active Directory)

    Bristol | £25000 - £30000 per annum + Excellent Benefits | From People Source Consulting

    1st / 2nd Line Service Desk Analyst (Active Directory) £25K-£30K+Excellent Benefits Bristol A progressive, highly successful commercial business is looking to recruit an 1st / 2nd Line... Service Desk Analyst (Active Directory). This 1st / 2nd Line Service Desk Analyst (Active Directory) role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst (Active Directory) you will take ownership of Active Directory tasks as well as be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst (Active Directory) will need the following skills and experience: - Active Directory ownership (AD groups...

  9. 2nd Line Service Desk Engineer - Bristol - £26-30,000 + Benefits

    Bristol | £26000 - £30000 per annum | From Opus Recruitment Solutions Ltd

    2nd Line Service Desk Engineer - Bristol - £26-30,000 + Benefits My client, a growing solution provider which puts huge emphasis on employee training and development is looking for a 2nd Line... interested in this position please apply as soon as possible or contact Robin Gribble  2nd Line Support Engineer - Bristol - £28-30,000 + Benefits ... Service Desk Engineer to join a 5 year project based in Bristol. The ideal candidate will have: Experience with helpdesk support Proven experience with Windows Server 2012R2 Exchange mailbox administration Active Directory & Group Policy Support Networking Knowledge - LAN, WAN, TCP/IP, DHCP, Cisco Hardware repair & administration In return, you will receive: A salary up to...

  10. 2nd / 3rd Line IT Support Analyst

    Bristol | 26000.0000 | From Alexander Mae (Bristol) Ltd

    The Company: Our client is a busy, growing and friendly IT consultancy who are based in North Somerset. They offer IT Support in Bristol and throughout the South West. They help keep businesses... running smoothly and aim to understand business requirements to suit needs. The Job: Due to this growth, they are looking for a 2nd / 3rd Line Support Analyst to join them. They have grown considerably in the last 2 years and are looking for someone with a passion for IT to join their small team. This role will be supporting a 3rd Line Support individual. Our client has customers primarily in Bristol and surrounding areas with their largest customer having over 170 PC/LTs and 6 servers across 6 sites. They manage over 60 servers in remote locations and more than 600 PC/LTs. The role will...

  11. Customer Service and sales openings

    Bristol | £250-£450 Per Week Average Earnings | From TJB Recruitment

    Customer service and sales openings - Want to be part of an unforgettable brand? Our client is a sales and marketing company based in the city centre, and they are looking for winners. Why? Because... experience; you just need to be: - Enthusiastic - Have a passion for people - Excellent communication skills - High standard of Customer service - Self motivation Don't pass on this ... new journey with this company - Retail, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct Sales, Promotions, Events co-ordinator, front of house and bar experience. Our client gives you the opportunity to earn much more than the minimum wage with performance...

  12. 2nd Line Support Engineer

    Bristol | £25k - £27k pa | From Tank Recruitment Limited

    2nd Line Support Engineer - Windows Server 2008 & 2012, Active Directory, Windows XP and 7, TCP/IP, Networking VPNs etc. - Bristol - Up to £27K Tank Recruitment are currently looking for a 2nd..., diagnostic and repair support service to customers within a busy Support Desk environment, via telephone and email. - To log tickets on our Service Management System and if escalated, own them ... problems and escalation's. - To provide overflow support to the Service Desk team during busy incident logging periods, answering 1st line calls and recording details on the SMS. - To ensure the Change ... effective communications interface between the customer and the various resolving groups within the company. - To complete additional ad hoc project work, as required - To assist the Service Management...

  13. Evening Customer Service Administrator

    Bristol | £8.00 - £10.00 p hour | From 2m Employment Solutions Limited

    Title: Evening Customer Service Administrator Shifts offered: Min 18hrs per week Monday - Friday (Evenings). 6pm - Midnight (Start time can be flexible) Salary: Competitive Rate of Pay Immediate... involve: Through providing an outstanding level of customer service, you will deliver successful resolutions, through first line support for customers - by email, webchat and phone communication ... require Customer Service Administrators to join our friendly and dynamic contact centre; Previous Call centre experience is preferred but not essential, however you must have excellent administration ... the Catering industry for the past 50 years and delivering Fresh Fruit and Vegetables, Fine Foods and many more items 6 days a week. Our Customers base ranges from Cafés in Birmingham, to restaurants...

  14. 2nd line network technician

    Bristol | 22434 - 25694 per annum | From Zoek

    Roc Search is currently recruiting for a 2 nd Line Network Technician based in Bristol, UK Type: Permanent Salary: £22,434 £25,694 Job Role: The teams function is to provide staff, pupil... and external customers support for all aspects of an IT infrastructure, including Networking, Server, Desktop & Laptop Hardware (Tier 1 Products) and Software. To be responsible for the resolution of 2 nd line support incidents and\or questions that has been escalated. Be it over the phone or at desk side before escalating the incident to 3 rd line support. To be responsible for the resolution of academy support calls, escalating to 3 rd line or 3 rd party whenever necessary. Supporting and configuring key line of business applications including service desk software, financial...

  15. Customer Service and Sales Assistant

    Bristol | £8.50 per hour | From The Unite Group Plc

    A Customer Service and Sales Assistant is required to join our team in Bristol This is a full time, permanent role working 37.5 hours per week, 5 days out of 7 (some weekend work will be... required). The shifts are between the hours of 8am - 8pm. WHAT THE CUSTOMER SERVICE AND SALES ASSISTANT JOB INVOLVES: The Customer Service and Sales Assistant role is a varied and challenging ... and have fun doing it, you`ve come to the right place. WHAT WE LOOK FOR IN YOU: A genuine passion for customer service is the most important quality for us. Although you may not have worked in ... . Covering a number of our properties, you will be: - Providing a front of house reception service - Welcoming visitors and contractors to the properties - Handling key management and lock outs...

  16. 2nd Line Support / Junior Developer - Learn new skills! PHP

    Bath | 18000.0000 | From ADLIB

    This is a brilliant opportunity for a Support Developer with a strong customer service focus to join a specialist digital design and build company based in the centre of Bath. Are you an application... support engineer with a variety of operating systems (Windows, Linux, Unix) and excellent customer support abilities?  Perhaps you can code in PHP but looking to work alongside developers to better your skills or maybe you enjoy a fast-paced support role and have a passionate for development?  If so then this is definitely the role for you. What experience you’ll need It is essential ... ensuring that products and services are running smoothly and also offering support and training internally to our delivery and client services teams. There are now over 20 devs so you’ll be helping to...

  17. CUSTOMER SERVICE

    Bristol | 18000.0000 | From Morgan McKinley

    MY AWARD WINNING CLIENT ARE LOOKING TO APPOINT AN ENTHUSIASTIC & ORGANISED PERSON TO JOIN THEIR BRISTOL BASED TEAM RECEIVING INCOMING CALLS FROM CLIENTS & ENGINEERS CORRESPONDENCE VIA......

  18. Customer Service

    Bath | 8.0000 | From Partners Employment European Recruitment Limited

    Are you self-motivated? Do you have your own transport? Are you looking for a Customer Service role? If you tick both boxes above and are looking for customer service area, then we have... temporary and permanent opportunities within the Bath and Trowbridge areas. Customer Service advisor duties include: * answering all incoming calls and taking messages * daily planning of jobs and liaising with clients * raising quotes and job numbers using MS Office * complete all paperwork such as time sheets You must have good computer skills in MS Office and database skills as this will be used on daily basis. Please apply now for an immediate interview and start. ...

  19. 2nd Line Desktop Support Engineer £160-£200 per day 6-12 month

    Bristol | 160.0000 | From Premier Group Recruitment

    2nd Line Desktop Support Engineer £160-£200 per day 6-12 month contract (2nd line support, desktop support, hardware, active directory, exchange, contract) Premier IT have a very exciting... opportunity for a 2nd Line Desktop Support Engineer for a diverse, innovative and growing team for a well-known blue chip client in the Bristol area. There is onsite parking and only a 5 minute walk ... has the potential to be extended to 12 months. You will need to have had worked with Exchange and Active directory in a 2nd line support role in the past. You will be rewarded with a generous pay of £160-£200 per day! The perfect candidate will have the following experience: At least a years' experience working 2nd line desktop support Good knowledge of Active Directory Experience working...