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2Nd Line Customer Service Jobs In Bristol

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  1. 2nd Line Technical Support

    Bristol | £25000 - £28000 per annum | From Remit Resources

    2nd Line Technical Support analyst needed for this ambitious IT Group with significant scope for growth based in their Bristol Office. This is a hand's on role so would suit someone who has a... strong technical background with excellent customer facing skills. The successful candidate will be responsible for so site work in the Bristol area and will need to be flexible on travel arrangements. The ability to prioritise and escalate work as appropriate is essential. The ability to work under strict SLA's for availability and service is also essential. If you're looking for a challenging ... rest of team under tight deadlines *Excellent customer care skills with a good phone manner *2 Year minimum experience of supporting MS Server 20xx Active Directory based systems *2 Year minimum...

  2. 2nd Line Support Analyst

    Bristol | £24000 - £28000 per annum | From AMBRIDGE HARRIS ASSOCIATES

    Role: 2nd Line Support Analyst Salary: £24-28k depending on experience Location: West Bristol (m5 corridor, North Somerset, South Gloucester) 2nd line support analyst required to join an......

  3. 2nd Line Support Technician

    Bristol | 22000 | From Spring Group Plc

    My name is Dan from Spring Technology, I specialise in IT Infrastructure Recruitment across the South West. I found your details on one of the jobboards. Your profile suggests you have some... appropriate *Safeguard all critical systems through pro-active monitoring, measurement and reporting for all IT customers *To strive towards the highest possible service standards and to help maintain ... required, communicating effectively with all of the stakeholders involved *Providing cost effective operational IT support service for all business users who rely on using critical server infrastructure ... all levels. Working within a pressured environment you will have excellent fault-finding and problem solving skills. Service Excellence and efficient running of the IT Infrastrucure are of great...

  4. 2nd Line IT Support Engineer

    Bristol | £23000 - £27000 per annum | From Recruitment Genius

    Do you want to work for a growing, ambitious and forward-thinking managed-IT-services Microsoft Gold Partner? You'll be working in a technical team of 2nd line engineers and be responsible for a... valued and as such their new office provides a private staff car park, bicycle shelter, a large staff breakout area and excellent facilities. You'll have at least 2 years' experience in a 2nd line role ... with customers, both internally and externally politely and in a timely manner == Experience == - At least two years' experience in a helpdesk environment. - At least two years' experience in a 2nd ... mix of break-fix incidents, service requests and the planning and delivery of projects for multiple clients. You'll be working in the office (just off J19 of M5) and on client sites, requiring...

  5. Technical Support Advisor / Line Manager - CAD Services

    Bristol | - £25k-£40k | From Carbon60

    Technical Support Advisor / Line Manager - CAD Services Our client is a global manufacturing business, supplying the construction sector with specialist products. They are currently looking for... a Technical Support Advisor as well as a Line Manager within the same department, to join their growing team. Job Overview On a typical day, you will provide technical advice to customers both ... all aspects of the range. There is also the opportunity for a Technical Line Manager within the CAD Services department - whereby the focus is on providing and managing accurate performance tools ... as the interface between other departments, you will provide effective, accurate and efficient technical advice and CAD services to both internal and external customers. What we are looking for...

  6. 2nd Line Supoprt, AS400, Windows 2008/ 2012

    Bristol | £26k - £30k pa | From Sanderson Recruitment

    2nd Line Support - Bristol AS400/iSeries Windows 2008/2012 Active directory A leading Financial Services business in central Bristol are looking for an experienced 2nd line Infrastructure.... This team sits within the IT Services Section of approx. 20 people, within an IT department of approx. 40-45. The Infrastructure team provides a stable, secure and fit for purpose IT infrastructure - including hardware, software and third party services - that supports the business operations in line with agreed Service Levels, Quality and Security standards. A huge transformation programme has commenced to migrate and decommission the As400/iSeries systems so initial administration support will be required and then further progression into a full 2nd line windows server support role...

  7. IT Support Technician (Help Desk - 1st Line / 2nd Line & Project Work)

    Bristol | £18k - 23k per year + Training + Benefits | From Luton Bennett Limited

    IT Support Technician (Help Desk - 1st Line / 2nd Line & Project Work) Bristol £18,000 to £23,000 + Training and Development + Benefits Package IT Support Technician required by a small,.... * Remote support to clients. * Advise and work with the Chief Operating Officer to manage outsourced IT services. * Progress and support technical system developments. * Provide technical support ... scratch, configuring routers, installing networks, printers and file-servers, working with Windows Server Domain-based networks. Troubleshooting browsers, networking and routers. * Servicing machines back...

  8. IT Support Technician (Help Desk - 1st Line / 2nd Line & Project Work)

    Bristol | - £18k | From Luton Bennett Limited

    IT Support Technician (Help Desk - 1st Line / 2nd Line & Project Work) Bristol £18,000 to £23,000 + Training and Development + Benefits Package IT Support Technician required by a small,... office. * Remote support to clients. * Advise and work with the Chief Operating Officer to manage outsourced IT services. * Progress and support technical system developments. * Provide technical ... scratch, configuring routers, installing networks, printers and file-servers, working with Windows Server Domain-based networks. Troubleshooting browsers, networking and routers. * Servicing machines...

  9. 1st / 2nd Line Desktop IT Support

    Bristol | £23000 - £25000 per annum + Full Benefits Package | From Remit Resources

    1st / 2nd Line Desktop support analyst needed by this large financial services organisation. The role involves providing IT support in a Windows 7 environment, including software installation and... *Respond to user queries (1st line) and ensure responses by the team are timely and accurate *Administer, maintain and provide user training on the internal phone system *Provide regular on-site ... understanding of file access and management in a WAN / LAN environment On a personal level, great communication and customer skills are an absolute must, you will be working with and providing IT support to users at all levels including Senior Directors. In addition to this they need someone who is flexible and ready to 'go the extra mile' and committed to delivering a world class IT service...

  10. 1st / 2nd Line Support (Part Time) - Windows

    Bath | £10000 - £15000 per annum + Benefits | From Gold Group Ltd.

    1st / 2nd Line Support (Part Time) - Windows, Microsoft , Exchange, Active Directory, Citrix - My client is currently searching for someone to Provide 1st / 2nd Line Support on a Part Time basis... for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for...

  11. MSCE Application Support Engineers (2nd Line support)

    Bristol | £45000 - £55000 per annum | From CGI

    MSCE Application Support Engineers (2nd Line support) Position Description: For 35 years we have worked with Defence in the UK, US, Canada, Australia and across Europe and have over 6,000... provide focused customer service. * Happy to work shifts, 24 7 support may be an option It is noted that the ideal candidate will not cover all of the above but the opportunity is to demonstrate an ... Requirements: A technical degree or equivalent - Science, Technology, Engineering or Maths. Strong experience of working in an ITIL service environment, particularly incident problem change, configuration ... * Microsoft Certification services * Distributed File Services (DFS-R and -N) * DHCP * DNS * Microsoft Exchange 2013 * File and Print Services * Microsoft Lync 2013 * Network Time Services...

  12. Customer Service Advisor or Sales Consultant

    Bristol | Competitive | From Direct Line Group

    Customer Service Advisor or Sales Consultant Direct Line for Business £16,600 - £21,507 (includes OTE of £1200 for Customer Service) depending on experience plus benefits including 50% off... the right product to the right customer and tailor it to the customer's individual needs. Service/ Sales Consultant- Salary of £17,860 - £21,507 (Includes OTE of £1200) As a service/sales consultant you don't need to have past experience of working in this environment, all you need is a positive attitude and you need to strive to deliver the best customer service. After the point ... customers know about the other great products we offer. Skills and qualities you'll need Here at Direct Line for Business our values underpin everything we do. We are looking for like minded...

  13. 2nd / 3rd Line Infrastructure Support Engineer

    Bristol | | From Recruitment Genius

    The leading Managed IT Service Provider in the South-West; supporting SME's around Bristol and the South West and South Wales. It is a dynamic, growing company and to ensure they continue to provide... the quality of support their clients need they are looking to recruit an experienced 2nd/3rd line infrastructure engineer. The role is working as an integral part of their Helpdesk team to provide high level support to their customers and requires high level, methodical troubleshooting and resolution skills, strong customer communication and interpersonal skills, the ability to work within ... and management - Exchange 2007+ and Microsoft Office365 migration - Self-motivated, customer focussed, can do attitude - Ability to resolve high-level problems with attention specifically to documentation...

  14. 2nd / 3rd Line Infrastructure Support Engineer

    Bristol | Competitive | From Recruitment Genius

    The leading Managed IT Service Provider in the South-West; supporting SME's around Bristol and the South West and South Wales. It is a dynamic, growing company and to ensure they continue to provide... the quality of support their clients need they are looking to recruit an experienced 2nd/3rd line infrastructure engineer. The role is working as an integral part of their Helpdesk team to provide high level support to their customers and requires high level, methodical troubleshooting and resolution skills, strong customer communication and interpersonal skills, the ability to work within ... and management - Exchange 2007+ and Microsoft Office365 migration - Self-motivated, customer focussed, can do attitude - Ability to resolve high-level problems with attention specifically to...

  15. 2nd / 3rd Line Infrastructure Support Engineer

    Bristol | | From Recruitment Genius

    The leading Managed IT Service Provider in the South-West; supporting SME's around Bristol and the South West and South Wales. It is a dynamic, growing company and to ensure they continue to provide... the quality of support their clients need they are looking to recruit an experienced 2nd/3rd line infrastructure engineer. The role is working as an integral part of their Helpdesk team to provide high level support to their customers and requires high level, methodical troubleshooting and resolution skills, strong customer communication and interpersonal skills, the ability to work within ... and management - Exchange 2007+ and Microsoft Office365 migration - Self-motivated, customer focussed, can do attitude - Ability to resolve high-level problems with attention specifically to...

  16. 2nd / 3rd Line Infrastructure Support Engineer

    Bristol | Neg | From Recruitment Genius Ltd

    The leading Managed IT Service Provider in the South-West; supporting SME's around Bristol and the South West and South Wales. It is a dynamic, growing company and to ensure they continue to... provide the quality of support their clients need they are looking to recruit an experienced 2nd/3rd line infrastructure engineer. The role is working as an integral part of their Helpdesk team to provide high level support to their customers and requires high level, methodical troubleshooting and resolution skills, strong customer communication and interpersonal skills, the ability to work ... troubleshooting and management - Exchange 2007+ and Microsoft Office365 migration - Self-motivated, customer focussed, can do attitude - Ability to resolve high-level problems with attention...

  17. 1st Line Customer Support

    Bristol | £14k+ depending on experience | From Motasoft Ltd

    We are looking for a support team member / junior administrator to join our office located central Bristol. Required Experience: Excellent written and verbal communication skills 1st line (or... similar) Customer support role Knowledge of Windows operating systems (xp onwards) Previous use/support of Microsoft Office Excel, Word and Outlook. Knowledge of modern internet browsers. Useful Additions: Prior exposure to web design and using or supporting Web based applications, Wordpress, Javascript, Basic HTML knowledge & Remote desktop support. Bonus Points: Knowledge of Windows web server hosting environment (Server 2008 R2) IIS, MySQL, DNS, Email Hosting, Google Adwords. The Role: Provide 1st line support to our clients, ranging from Web application support, Legacy...

  18. Customer Service

    Bristol | £17500 per annum + TBC | From Office Team

    The Role Office Team are currently recruiting for a customer service assistant in Bristol / Nailsea for a permanent position paying £16,500 per annum for an extremely successful business in the... market. Your responsibilities will include Receiving inbound calls Provide a professional, efficient and courteous service to all customers/potential customers ensuring queries/complaints ... this role must have experience of customer service this can be over the telephone or face to face. The Company The exciting opportunity to work for a recognised business who are a leader in ... and seek opportunities to stream line and automate wherever possible. Attend and proactively participate in meetings and training sessions at the request of the company (prior notice will be given...

  19. Customer Service Representative

    Bristol | £NEG | From GPW

    GPW require a Customer Service Representative to start a PERM role within the Avonmouth area ASAP. About the role... An exciting opportunity has arisen at our Avonmouth branch for a Customer... Service Representative, duties include; · process customer enquiries and orders · complete administrative support for the Branch · assist the Customer Services Team Leader in managing Branch Aged Debtors · raising and updating of orders as directed, · process and file paperwork in line with company procedures. · process Branch banking on a regular basis · communicate fully within the team any issues or specific requests to maintain service levels to internal / external customers About you... Candidates must be customer focused with strong IT skills; Excel, Word...

  20. Customer Service

    Bristol | 8.50 to 8.50 per hour GBP | From Jobs@Pertemps (Bristol Commercial)

    A fantastic opportunity has become available for a 3 month customer service role in Weston-Super-Mare. The role will entail booking appointments in regards to warranty and service products. You... will handle inbound and outbound calls and you must have excellent customer service skills. You must have contact centre experience. There is a flexibility with hours so this job is great for both full time and part time candidates. Pay will be up to £8.50 depending on experience. Start date is Tuesday 26th May. If interested please send your cv to Email address removed !!!!!Don't forget to recommend any friends you have who are looking for work!!!!! --------------------------------- Pertemps is an Equal Opportunities Employer ...