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2Nd Line Customer Service Jobs In Bristol

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  1. New 2nd Line Support Analyst Needed for Service Provider

    Bristol | £25000.00 - £28000.00 pa + £1,500 on-call + Bonus | From Randstad Technologies Limited

    A new 2nd Line Support Analyst is needed to join a successful international service provider in Bristol - Salary circa £25,000 - £28,000 plus £1,500 on-call allowance, bonus and... pension. Operating in an ITIL environment, you will provide 2nd Line support for the Microsoft technology stack, including Active Directory, Exchange, Windows Server, Office and other ... . As the successful 2nd Line Support Analyst you must have: - A strong track record in 2nd line support - Experience in support of Microsoft technologies such as Active Directory, Exchange ... support of telephony systems and VoIP would be an advantage but not essential This is an excellent opportunity for anyone looking to develop their career in 2nd Line Support. There will be investment in...

  2. 2nd line Support Engineers

    Bristol | From £20,000 to £22,000 per annum | From OXL Consulting

    Support Engineer-Support Engineers-Support Engineers The Company-Leading IT support company working on all the latest technologies-and cutting edge support services Location... Bristol SUPERB ongoing training program for the right person Hours:  Monday to Friday, 8am-5pm / 9am-6pm CALLING ALL 2ND support ENGINEERS PACKAGE 22k Depending on experience 1.  Background My client is looking for support engineers from 2nd line support through they are a well-established IT services company, providing an outstanding service to a growing number ... their office moves. 2.  Job objectives To be responsible for handling support of service requests, this relates to all technology, to include: workstations, servers, printers, networks...

  3. 2nd Line Support Engineer

    Bath | £14.00 - £18.00 per hour | From Computer People

    2nd Line Support Engineer required by large client in Bath. The 2nd Line Support Engineer will be a key IT support contact and provide support to all users (circa 300 users in total) across all... office locations, escalating calls to other members of the IT team as appropriate. The successful candidate will assist with the management of the company network, servers, intranet, FAQ system and eLearning portal, in time, and after necessary training. *To be the secondary contact for all support queries coming in via the Helpdesk software working with the 1st line support analyst. Assist ... line analyst with queries relating to video conferencing & other equipment used across the business *Assist the Head of IT & other members of the IT team with ad-hoc projects & tasks when necessary...

  4. 2nd Line Support Engineer

    Bath | £14.00 - £18.00 p hour | From Computer People (UK) Limited

    2nd Line Support Engineer required by large client in Bath. The 2nd Line Support Engineer will be a key IT support contact and provide support to all users (circa 300 users in total) across all... office locations, escalating calls to other members of the IT team as appropriate. The successful candidate will assist with the management of the company network, servers, intranet, FAQ system and eLearning portal, in time, and after necessary training. * To be the secondary contact for all support queries coming in via the Helpdesk software working with the 1st line support analyst. Assist ... * Assist 1st line analyst with queries relating to video conferencing & other equipment used across the business * Assist the Head of IT & other members of the IT team with ad-hoc projects & tasks when...

  5. 2nd Line Support Engineer

    Bath | | From Computer People

    2nd Line Support Engineer required by large client in Bath. The 2nd Line Support Engineer will be a key IT support contact and provide support to all users (circa 300 users in total) across all... office locations, escalating calls to other members of the IT team as appropriate. The successful candidate will assist with the management of the company network, servers, intranet, FAQ system and eLearning portal, in time, and after necessary training. *To be the secondary contact for all support queries coming in via the Helpdesk software working with the 1st line support analyst ... *Assist 1st line analyst with queries relating to video conferencing & other equipment used across the business *Assist the Head of IT & other members of the IT team with ad-hoc projects & tasks when...

  6. 1st and 2nd Line Support. £18-20k. South Bristol

    Clevedon | £18-20,000 + Bens | From Xist4 IT Recruitment

    1st Line and 2nd Line Support Engineer, South Bristol, £18-20,000 (dependent on experience). This is an excellent opportunity for a 1st line and 2nd Line Support Engineer with 1-2 years... Office. - Must be someone that is happy in a 1st and 2nd line support role and environment. - Must have excellent English communication experience. - Must be eligible to work in the UK. About the Role: This a fast paced environment that will require good organisation and support prioritisation skills. Our client seeks a 1st and 2nd Line Support Engineer ( Helpdesk, 1st Line Support, Desktop Support, Windows Desktop, MS Office ) that will be responsible for: - Providing 1st / 2nd line support for internal users. - Providing desktop, software and hardware support. - Providing...

  7. IT Support Technician / Helpdesk - 1st / 2nd Line

    Bristol | £20000 - £23000 per annum | From Recruitment Genius

    Managed Services IT Support Technicians are required to join a hugely successful, award winning, and the south west region's leading managed IT services company. Working as part of a larger managed... hardware and software issues via phone and email. To be successful in this role you will be an effective communicator with strong customer service skills. You will demonstrate a willingness to learn and desire to become part of this friendly, efficient team. Duties: - To provide technical support; answering support queries via phone and email - To maintain a high degree of customer service for ... systems both clients and servers - Proven solid troubleshooting skills - Excellent customer service and communication skills Benefits: - Genuine opportunity and encouragement to build your skills...

  8. IT Support Technician / Helpdesk - 1st / 2nd Line

    Bristol | £20000 - £23000 per annum | From Recruitment Genius

    Managed Services IT Support Technicians are required to join a hugely successful, award winning, and the south west region's leading managed IT services company. Working as part of a larger managed... with hardware and software issues via phone and email. To be successful in this role you will be an effective communicator with strong customer service skills. You will demonstrate a willingness to learn ... of Microsoft Windows systems both clients and servers - Proven solid troubleshooting skills - Excellent customer service and communication skills Benefits: - Genuine opportunity and encouragement to ... : Helpdesk, IT Support, Technical Support, Microsoft, Troubleshoot, Customer Service, Customer Support Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising...

  9. 2nd/ 3rd Line Support Analyst (AD/ VMWare/ Windows Server)

    Bristol | £28k - £35k pa + On Call + Bonus + Benefits | From Redrock Consulting Limited

    2nd/3rd Line Support Analyst (AD/VMWare/Windows Server) - Bristol Keywords: Infrastructure, Support, 3rd Line, Windows, Server, VMWare, AD, Exchange, MCSE, MCSA £28k - £35k + On Call (£5k) +... Bonus + Benefits A leading organisation in the Bristol/Bath area requires an experienced 3rd Line/Server Support Analyst to join it growing and successful Server Support Team. Suitable candidates will have substantial Windows Server and AD experience coupled with strong communication skills. Additionally, experience of VMWare and/or Citrix would be highly beneficial. Duties will include delivering day-to-day system reliability as well as working on a number of infrastructure projects and working with relevant stakeholders to ensure that the team supports and delivers business as...

  10. Customer Service Advisor

    Bristol | Competitive | From Pavilion Jobs

    We are looking for some outgoing individuals to join our customer services team in Cribbs Causeway, Bristol due to significant growth within the company. These roles are to provide an excellent... service to our clients at all times following inception of the policy, resulting in clients wishing to renew with us. Competitive Salary Key responsibilities Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Proving excellent customer service, increasing customer retention through good service. Ensuring correct documentation goes to clients following MTA’s. Liaising with Insurance companies...

  11. Customer services Coordinator

    Bristol | £10.56 per hour | From Carbon60

    Carbon60 Customer Services Coordinator - Bristol Carbobn60 are currently seeking for one of our national Clients a customer Services Coordinator. The role of the customer services coordinator... www.totaljobs.com/JobSeeking/Customer-services-Coordinator_job62257753 ... is to liaise between the department on site responsible for the development of the ready mix concreate and the customer. The following tasks must be carried out daily:- Taking orders over the phone and accurately inputting them on to the database Monitoring of the progress of orders making sure that they are on schedule for a prearranged delivery Keeping Customers informed of any changes...

  12. Customer Service Advisors

    Bristol | From £6.50 to £7 per hour | From Teleperformance

    Customer Service Advisors Salary – circa £6.50 – 7.00 per hour DOE Location  – Bristol City Centre Contract – Permanent Hours – Full Time, 37.5 hours per week. The... for either a new challenge or would like to build a career? Do you thrive on delivering excellent customer service? Are you a target driven individual? Would you like to be part of a strong ... and Trainers working on this growing account started their career as a Customer Service Advisor. Do not miss out on this opportunity to join one of our most varied campaigns here in Bristol. You would be ... assessing refund claims, all while offering the highest levels of customer service on behalf of our client. You will be taking complaint calls, answering queries and be trained to offer technical...

  13. Customer Service Advisor

    Bristol | £12,675 per annum | From Teleperformance

    Customer Service Advisor Salary  – circa £12,675 per annum DOE Location  – Moon Street, Bristol Hours  – Permanent/Full Time, 37.5 hours per week between the hours of; 8am.... Start date  – 11th May 2015 Job Description We are currently looking for Customer Service Advisors to join the team in Bristol. This CSA role is an exciting one. The CSA will answer ... profile working environment and able to maintain a professional business image at all times. · You will have significant Customer Service experience, with excellent verbal communication, rapport ... AGENCIES NEED NOT APPLY This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job62317298 ...

  14. Customer Service Advisors

    Bristol | £15,250 + benefits | From TSB

    Customer Service Advisors Keypoint, Bradley Stoke, Bristol £15,250 + benefits Monday to Friday within business working hours - no evening or weekend working At TSB, we have a very simple... saying you'll be a team player with excellent communication skills, a desire to learn and a passion for delivering outstanding customer service. The mortgage market is constantly changing ... the communities we are part of can thrive. Together, our people are pioneering fresh approaches to banking. We take our responsibilities seriously. That's why 4.5 million customers choose to trust us with ... being built in Bristol to support our vision to become the most recommended Bank in Britain. You'll be working closely with Brokers from across the country in order to ensure that our customers...

  15. Customer Service Assistant

    Bristol | £8.5 per hour + NA | From Office Team

    OfficeTeam are currently recruiting for a Customer Service Assistant in Bristol / Avonmouth on a temporary basis paying £8.50 per hour. The Role: Make outgoing calls to customers to provide... updates/recommendations on new products, offers, availability and promotions to actively encourage sales Provide a professional, efficient and courteous service to all customers/potential customers ... time to time Your Profile: The suitable candidate for this role must have good customer service skills in a similar role an advantage, good administration skills, excellent telephone skills, general ... . This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Assistant_job62257354 ...

  16. Customer Services Advisors

    Bristol | £15000 - £17000 per annum + Competitive Benefits | From Artis Customer Contact

    Our client a well known and prestigious Bristol based company with an established reputation for strong customer service delivery require 10 Contact Centre Customer Service Advisors Your job will... be to handle all types of customer service contact from inbound calls. By listening to your customers needs, you will ensure they feel valued, giving an excellent standard of customer service that meets all of their needs. You will have strong communication skills and will have come from a strong customer service background. You will be an energetic self motivated individual. You will enjoy building relationships and will have a strong commitment to ensuring you provide the best level of service you can to your customers. Essentially you will consider yourself to Have an excellent...

  17. IT Support Technician / Helpdesk - 1st / 2nd Line

    Bristol | 23000 | From Recruitment Genius

    Managed Services IT Support Technicians are required to join a hugely successful, award winning, and the south west region's leading managed IT services company. Working as part of a larger managed... with hardware and software issues via phone and email. To be successful in this role you will be an effective communicator with strong customer service skills. You will demonstrate a willingness to learn ... of Microsoft Windows systems both clients and servers - Proven solid troubleshooting skills - Excellent customer service and communication skills Benefits: - Genuine opportunity and encouragement to ... : Helpdesk, IT Support, Technical Support, Microsoft, Troubleshoot, Customer Service, Customer Support Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising...

  18. Customer Service Advisor

    Bristol | £17000 - £18000 per annum | From Red Recruitment

    We are currently looking for experienced customer service advisor to work in an established team in Avonmouth, Bristol. As a Customer Service Advisor you will be handling inbound calls from both... new and existing customers about any aspect of their account/order. To be sucessful in this role as a Customer Service Advisoryou must demonstrate a strong customer focus, flexibility, an ability ... . Working hours for Customer Service Advisor fall between Monday - Friday 8am-7pm (varied shift patterns) 1 in 2 weekends either a Saturday/Sunday 9am-6pm (37.5 hours per week). Salary: £17,000 - £18,000 per annum. Previous contact centre experience would be desired but not necessary as, as a Customer Service Advisor you can expect to receive full training, ongoing support and fantastic career...

  19. Customer Service Advisor

    Bristol | £16000 - £20000 per annum + Company Benefits | From Red Recruitment

    We are currently looking for experienced customer service advisors to work in an established team in Bristol City Centre. As a Customer Service Advisor you will be handling inbound calls from... both new and existing customers about any aspect of their account. To be successful in this role as a Customer Service Advisor you must demonstrate a strong customer focus, flexibility, an ability ... hours for Customer Service Advisors fall between Monday -Friday 8am-8pm and 1 in 2 weekends either a Saturday/Sunday 9am-6pm (40 hours per week). Previous contact centre experience would be desired but not necessary as, as a Customer Service Advisor you can expect to receive full training, ongoing support and fantastic career development opportunites. For more information, contact Megan @ Red...