Job Listings

Upload your CV today and let that job find you

Upload your cv on mobile

This free jobseeker service from AllTheTopBananas is specifically designed for the busy jobseeker. All you have to do is fill in one simple form and you're ready to go - we will do the rest. We ensure your CV is distributed to all our appropriate partners that offer 2Nd Line Customer Service jobs in Bristol.

Register Now
Add us on Google+

Back to jobs in Bristol

Recommend us on Google+

Distribute your cv
Receive jobs by email

2Nd Line Customer Service jobs in Bristol

Sort by
close
close
alert  Tip: You can search for a phrase by enclosing your keywords in quotes, e.g. "2nd line customer service"
  1. 1st / 2nd Line Service Desk Analyst - Contract - Bath

    Bath | £15 - £17 p hour | From People Source Consulting Limited

    1st / 2nd Line Service Desk Analyst - Contract - Bath A progressive, highly successful commercial business is looking to recruit an experienced 1st / 2nd Line Service Desk Analyst. This 1st / 2nd... Line Service Desk Analyst role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst you will take ownership of my clients business applications and be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst you will have the communication skills required to manage a call well, and will also have the following skills and experience: 1st and 2nd line support within a Service Desk/Helpdesk environment...

  2. 2nd Line Support/MCSA

    Bristol | £23k - £27k pa | From Sanderson Recruitment

    Desktop Support/2nd Line Support Bristol £23,000 - £27,000 An multi-award winning business, works hand in hand with local, national and international clients. We have a fantastic... permanent opportunity for a 2nd Line Support Engineer to join our Team based in Bristol. The purpose of the role is to provide IT support to ensure the efficiency levels remain maintained. This is ... the IT facilities and BAU Support. Being the main contact for all 2nd line IT tickets, you will be taking ownership of issues and supporting queries from 1st through to 2nd line support, start to finish ... -actively identify improvements which ca enhance the service offering - Analyse logged calls to identify common trends - To maintain the highest level of customer service - Ability to manage small...

  3. 1st / 2nd Line Support

    Bristol | £20k - £25k pa | From iO Associates Limited

    iO's market leading client are now looking for a 1st/2nd line engineer to join this international organisation providing vital IT support. Responsibilities: - Provision of 1st / 2nd line... keeping/management skills This is an excellent opportunity for a 1st / 2nd Line Service Desk analyst if you are looking to further your career within a market leading company in central Bristol. ... support to all users - Ensuring all calls are logged correctly and actioned - Provision of excellent customer service to all users - being a friendly voice and explaining things in a non-technical ... : - A passion for service delivery and technology - Experience of web based architecture - Knowledge of Citrix platforms - Over a years' experience working on a busy support desk - Knowledge...

  4. Contract 2nd Line Engineer

    Bristol | £150 p day | From RH Technology

    Position: Contract 2nd Line Engineer Rate: £150-200 Location: Bristol The 2nd Line Engineer is responsible for the network infrastructure, server infrastructure, data communications and... telecommunications systems alongside the businesses outsourced IT Service Support for core functions. You will act as the escalation point for lower level engineers and analysts and will remedy faults where the resolution is beyond the capabilities of or would take too long for the 1st Line Service Desk analysts to resolve. Following on from that, the 2nd Line Engineer will assist IT Management and the 3rd Line Engineers in Continual Service Improvement, automating or standardising Service outage responses and removing root causes of Service downtime. You will need to be able to...

  5. IT Help Desk Analyst / Service Desk Analyst - 1st & 2nd line

    Bristol | 22000.0000 | From Mills Goodwin Talent Network Ltd

    IT Help Desk Analyst / Service Desk Analyst - 1st & 2nd line; Bristol (BS16); £22-26k + bonus, pension etc. A customer focused IT Service Desk / Help Desk Analyst with both 1st & 2nd line... Analyst / Service Desk Analyst - 1st & 2nd line; Bristol (BS16); £22-26k + bonus, pension etc ... Analyst will be part of a friendly, supportive team who, provide 1st & 2nd line support to c800 colleagues/users from across the business predominantly via phone / remote / dial in access. Role covers ... essential as well as the ability to take ownership of issues & manage them right through to successful resolution; ensuring 100% customer satisfaction. The IT Service Desk Analyst will also need strong...

  6. 2nd Line Engineer - Bristol - £20-25K

    Bristol | £25k pa | From Senitor Associates Limited

    2nd Line Engineer - Bristol - £20-25K Windows Server, Office 365, Active Directory, Group Policy, VMware, Citrix, San, Remote Server TCP/IP, DMS, Networking An established Managed Service... Provider based in Bristol requires an experienced 2nd Line Engineer to join their team and deal with escalations. This position is responsible for dedicated escalation support and 2nd Line ... of £20-25K for this one. 2nd Line Engineer - Bristol - £20-25K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is ... (IOS / OSX) ***Networking experience TCP/IP, DNS, DHCP ***Exchange 2013 ***Office 365 Desirable: **Experience working for a Managed / Hosting Service Provider **Microsoft Certifications...

  7. IT Help Desk Analyst / IT Service Desk Analyst - 1st & 2nd line

    Bristol | 25000.0000 | From Mills Goodwin Talent Network Ltd

    IT Help Desk Analyst / IT Service Desk Analyst - 1st & 2nd line; Bristol (BS16); £25-28k + bonus, pension etc. A customer focused IT Service Desk / Help Desk Analyst / IT Support Analyst with both... 1st & 2nd line experience, is sought for this forward thinking, finance org, who are currently transforming their IT services & investing over £50 million in new applications & technologies! The IT Service Desk Analyst will be part of a friendly, supportive team who, provide 1st & 2nd line support to c800 colleagues/users from across the business predominantly via phone/dial in access but with ... handling this vacancy! IT Help Desk Analyst / IT Service Desk Analyst - 1st & 2nd line; Bristol (BS16); £25-28k + bonus, pension etc ...

  8. 2nd Line Support Engineer

    Bristol | 24000.0000 | From Heat Recruitment

    2nd Line Support Engineer Salary: £24,000 - £30,000 Location: Bristol We have an excellent opportunity for an experienced IT Engineer \ 2nd Line Support at a successful Managed Service Provider to... provide out-sourced remote The successful 2nd Line Support Engineer will have a background in supporting Microsoft desktop and server products (such as Windows XP/Vista/7, Windows Server 2003/8, - Exchange 2010 and Office 2007/10) Responsibilities Proven hands on and theoretical knowledge of Cisco, LAN and WAN networking, web-based systems, user access control, client side software, client ... of Project Managing IT solutions into customer environmentsExcellent verbal and written communication skills and possess confidence when liaising with all levels of staff including Directors and Senior...

  9. 2nd Line Engineer - Bristol - £20-25K

    Bristol | 25000.0000 | From Senitor Associates

    2nd Line Engineer - Bristol - £20-25K Windows Server, Office 365, Active Directory, Group Policy, VMware, Citrix, San, Remote Server TCP/IP, DMS, Networking An established Managed Service Provider... based in Bristol requires an experienced 2nd Line Engineer to join their team and deal with escalations. This position is responsible for dedicated escalation support and 2nd Line troubleshooting ... ) ***Networking experience TCP/IP, DNS, DHCP ***Exchange 2013 ***Office 365 Desirable: **Experience working for a Managed / Hosting Service Provider **Microsoft Certifications **Experience working with SAN storage If you 'd like to be part of a company who looks after it's staff then APPLY NOW for consideration and a chance at interviewing next week. Salary in the range of £20-25K for this one. 2nd Line...

  10. 2nd / 3rd Line Technical Support

    Bristol | 27500.0000 | From Remit Resources

    2nd / 3rd Line Technical Support analyst needed for this ambitious IT Group with significant scope for growth based in their Bristol Office. This is a hand's on role so would suit someone who has a... strong technical background with excellent customer facing skills. The successful candidate will be responsible for so site work in the Bristol area and will need to be flexible on travel arrangements. The ability to prioritise and escalate work as appropriate is essential. The ability to work under strict SLA's for availability and service is also essential. If you're looking for a challenging ... rest of team under tight deadlines * Excellent customer care skills with a good phone manner * 2 Year minimum experience of supporting MS Server 20xx Active Directory based systems * 2 Year minimum...

  11. 2nd Line Support Engineer - Windows Server - Exchange - Network

    Radstock | £22k - £25k pa + salary reviews / training | From Senitor Associates Limited

    2nd Line Support Engineer - Windows Server - Exchange - Networking Radstock - £22,000 - £25,000 Windows Server - Exchange - VMware - Hyper V - Active Directory - TCP/IP, DNS/DHCP - Office 365... - Switches - Routers - Infrastructure - Firewalls My client, a growing and successful IT Solutions Company is on the lookout for a 2nd Line Support engineer to join the helpdesk team and support a growing client base both remotely and on site. The role requires you to have experience working in a service provider environment or alternatively a fast paces support role dealing with customer's network infrastructure. To be eligible for this role you must have working experience with Windows Server, Microsoft Exchange and it would be beneficial to have experience with VMware. You are also...

  12. 1st / 2nd Line Service Desk Analyst - Contract - Bath

    Bath | £15 - £17 per hour | From People Source Consulting

    1st / 2nd Line Service Desk Analyst - Contract - Bath A progressive, highly successful commercial business is looking to recruit an experienced 1st / 2nd Line Service Desk Analyst. This 1st / 2nd... Line Service Desk Analyst role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst you will take ownership of my clients business applications and be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst you will have the communication skills required to manage a call well, and will also have the following skills and experience: 1st and 2nd line support within a Service Desk/Helpdesk environment...

  13. 1st / 2nd Line Service Desk Analyst - Contract - Bath

    Bath | £15 - £17/hour | From CV-Library

    1st / 2nd Line Service Desk Analyst - Contract - Bath A progressive, highly successful commercial business is looking to recruit an experienced 1st / 2nd Line Service Desk Analyst. This 1st / 2nd... Line Service Desk Analyst role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst you will take ownership of my clients business applications and be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst you will have the communication skills required to manage a call well, and will also have the following skills and experience: 1st and 2nd line support within a Service Desk/Helpdesk environment...

  14. 1st / 2nd Line Service Desk Analyst - Contract - Bath

    Bath | £15 - £17 per hour | From People Source Consulting

    1st / 2nd Line Service Desk Analyst - Contract - Bath A progressive, highly successful commercial business is looking to recruit an experienced 1st / 2nd Line Service Desk Analyst. This 1st / 2nd... Line Service Desk Analyst role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst you will take ownership of my clients business applications and be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst you will have the communication skills required to manage a call well, and will also have the following skills and experience: 1st and 2nd line support within a Service Desk/Helpdesk environment...

  15. 1st / 2nd Line Service Desk Analyst (Active Directory)

    Bristol | - £25k | From CV-Library

    1st / 2nd Line Service Desk Analyst (Active Directory) £25K-£30K+Excellent Benefits Bristol A progressive, highly successful commercial business is looking to recruit an 1st / 2nd Line Service... Desk Analyst (Active Directory). This 1st / 2nd Line Service Desk Analyst (Active Directory) role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst (Active Directory) you will take ownership of Active Directory tasks as well as be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst (Active Directory) will need the following skills and experience: - Active Directory ownership (AD groups, user...

  16. 1st / 2nd Line Service Desk Analyst (Active Directory)

    Bristol | £25000 - £30000 per annum + Excellent Benefits | From People Source Consulting

    1st / 2nd Line Service Desk Analyst (Active Directory) £25K-£30K+Excellent Benefits Bristol A progressive, highly successful commercial business is looking to recruit an 1st / 2nd Line... Service Desk Analyst (Active Directory). This 1st / 2nd Line Service Desk Analyst (Active Directory) role is working for a commercially astute business that is going through significant and sustained growth. As the 1st / 2nd Line Service Desk Analyst (Active Directory) you will take ownership of Active Directory tasks as well as be providing 1st / 2nd line service desk support to front office customers who are based throughout the UK. As the 1st / 2nd Line Service Desk Analyst (Active Directory) will need the following skills and experience: - Active Directory ownership (AD groups...

  17. 1st and 2nd Line Support Engineer. Portishead

    Bristol | 23000.0000 | From XIST4 Recruitment

    1st and 2nd Line Technical Support Engineer - Windows Desktop, Windows Server. Portishead, Bristol.Salary: £23-25,000.We are looking for a hands-on 1st and 2nd line support engineer with strong... manner when necessary.1st and 2nd Line Technical Support Engineer - Key Skills:- Current 1st line and 2nd line support experience.- Excellent user support experience.- Good experience supporting end ... communicator.- Must be eligible to work in the UK.1st and 2nd Line Technical Support Engineer - Nice to Have:- Knowledge of virtual environments e.g. VMware, Hyper-V etc.- Certification such as MCP or a degree within an IT discipline would be a distinct advantage.1st and 2nd Line Technical Support Engineer - About the Role:Your role as the 1st and 2nd Line Support Engineer ( Windows Desktop, Windows...

  18. 2nd Line Support/MCSA

    Bristol | £23000 - £27000 per annum | From Sanderson

    Desktop Support/2nd Line Support Bristol £23,000 - £27,000 An multi-award winning business, works hand in hand with local, national and international clients. We have a fantastic... permanent opportunity for a 2nd Line Support Engineer to join our Team based in Bristol. The purpose of the role is to provide IT support to ensure the efficiency levels remain maintained. This is ... facilities and BAU Support. Being the main contact for all 2nd line IT tickets, you will be taking ownership of issues and supporting queries from 1st through to 2nd line support, start to finish ... identify improvements which ca enhance the service offering Analyse logged calls to identify common trends To maintain the highest level of customer service Ability to manage small projects from start-up...

  19. Accounting or ERP Software Support Consultant 1st & 2nd Line

    Bristol | 25000.0000 | From Ambis

    New role for an Applications Support Consultant with ERP or accounting software experience to look after 1st & 2nd Line Support of 2 accounting and ERP software solutions. The role is based in the... software implementation, support and project management services, and have an honest and open relationship with their customers. Their software can be hosted in the Cloud, or installed on premise.You ... ' systems and provide training (remote and onsite). For this role as a 1st & 2nd Line Support Consultant you need a track record in application support, coupled with accounting or ERP software such as SAP Business One, Epicor, Kerridge, KashFlow, Pegasus Opera, Sage 200, Pinewood, Iris Exchequer, Unit4, Access Accounts, Infor SunSystems, Dynamics NAV, Dynamics GP, QuickBooks, Sage Line 500, Sage...