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2Nd Line Customer Service jobs in Bristol

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  1. IT Technician - 1st and 2nd Line

    Bristol | £25k pa + Benefits | From Computerworld Personnel Ltd

    **New role** IT Technician 1st and 2nd Line - Cambridgeshire - £25,000 - £25,000 I am currently seeking an IT Technician to work in a well-established team for a market leading client who are... based in the Cambridgeshire area. The successful candidate will provide 1st and 2nd Line support to a network of internal customers. You will ensure that all problems are either solved or escalated to the 3rd Line Engineers. You will be required to be aware of and stick to the Service Level Agreement, and ensure that you do all in your power to meet these service levels. You will be ... : 1st line, 2nd line, support, projects, "Active Directory", Software, Hardware, VMWare, Cisco, Networking, LAN, WAN ...

  2. 1st/ 2nd Line Support Engineer

    Bath | Neg | From ROC Search Limited

    1st/2nd Line Support Engineer- 3 month Contract- Bath (2nd Line Support, Desktop Support, Apple MAC, IPads, Iphones, Rollout, Deployment, Windows 7, ITIL, Active Directory, Hardware support,.... Essential skills include: -1st/2nd Line Support Experience -Apple OSX Support Experience -Anti-Virus -Windows 7 -Active Directory -Excellent Customer Service Skills This is an excellent opportunity for the successful 1st/2nd Line Support Engineer to gain exposure of the most cutting edge technology and start work immediately. Apply now for immediate consideration to Annie Colenutt ... Bath- Contract) Roc Search are currently recruiting for a 1st/2nd Line Support Engineer with a mixture of Windows and Apple Support experience, to join a highly successful team on a contract...

  3. 2nd Line / 3rd Line Application Support Engineer - Bespoke Software

    Bristol | £20,000 - £35,000 | From London

    2nd Line / 3rd Line Application Support Engineer - Bespoke Software Solutions - Bristol A leading B2B software solutions provider, who work with various insurance markets worldwide, are looking... for a positive, enthusiastic 2nd Line / 3rd Line Support Engineer to join their team on a permanent basis. You will be supporting their award-winning application which manages the whole transaction between insurance providers and their customers. Key skills: - Strong 2nd Line and/or 3rd Line support background - Experience working with SQL Server or Oracle - Exposure to an ITIL ... offices. Application Support / Product Support / 2nd Line / Second Line / 3rd Line / Third Line / SQL Server / Oracle / Software Solutions / Bristol ...

  4. 1st/ 2nd Line Support Technician required for

    Bristol | £10 - £15 p hour + + | From Reed Technology (NEW)

    1st/2nd Line Support Technician - First / Second Line Engineer - Desktop Support Analyst 1st/2nd Line Support Technician required for a short term contract in the Central Bristol area on £10-£15+... per hour with a quick start of this week! Potential to go permanent beyond the contract. 1st/2nd Line Support Technician will provide technical support on a quiet helpdesk, with calls relating to training or small technical glitches. The successful applicant will also be required to check back-ups, change tapes and check the spam filter. Technical Skills: Windows Server 2003 and 2008, and active directory. Exchange Server 2010. Windows 7. MS Office 2010 and 2013. VMWare. Veeam. Citrix. Digital Dictation HP Printers. Reed Specialist Recruitment Limited is an employment...

  5. New! - 2nd Line Support

    Clifton, Bristol | £23000 - £26000/annum | From CV-Library

    We are currently looking for a professional 2nd Line Support Analyst to join our client based in Bristol. They pride themselves on their dynamic, flexible and personable approach, as well as their... capability to deliver innovative IT solutions and managed IT services. The role: •Providing 2nd line escalation support including telephone based and remote support •Assist 1st line support ... Technical key skills: •Windows 2008 R2 server & Active Directory •Exchange 2007/10 •Windows 7 & Office 2010 •Backup Exec software experience •Terminal Services / Remote Desktop Services •Hyper-V ... .) •Additional Microsoft Certifications (MCITP Enterprise Admin, MCSA or MCSE Server, Messaging, Desktop etc.) •Experience in an IT services company ...

  6. Customer Service

    Bristol | £16000 - £17000 per annum | From Jobs@Pertemps (Bristol Commercial)

    Do you have experience in hospitality or retail? Do you have excellent customer service? Can you work in Thornbury? If the answer is yes apply today and get a role paying £16,000-£17,000... DOE My client, a leading motor insurance provider are recruiting for customer service advisors. You will be providing exceptional customer service and advising and dealing with any adjustments or queries in regards to their policies. In return you will receive the following benefits: - 22 DAYS HOLIDAY RISING TO 25 - COMPREHENSIVE TRAINING AND DEVELOPMENT PACKAGE - SOCIAL COMMITTEE WITH MANY FUNDED EVENTS - CHILDCARE VOUCHERS - COMPANY PENSION SCHEME - DISCOUNTS ON PRODUCTS - DISCOUNTED GYM MEMBERSHIP - DEATH IN SERVICE COVER - FANTASTIC WORKING ENVIRONMENT INCLUDING LOVELY...

  7. 1st/ 2nd Line Support Engineer - Windows Server - Exchange - AD

    Bath | £20k pa + £3k annual bonus | From Senitor Associates Limited

    1st/2nd Line Support Engineer - Windows Server - Exchange - VMware Bath - £20,000 + £3,000 annual bonus. Windows Server - Exchange - VMware - Hyper V - Active Directory - TCP/IP, DNS/DHCP -... Office 365 - Mac My client, a growing and successful Managed Services Company is on the lookout for a 1st/2nd Line Support engineer to join the helpdesk team and support a growing client base. The role requires you to have experience working in a service provider environment or alternatively a fast paces support role. To be eligible for this role you must have working experience with Windows Server, Microsoft Exchange and it would be beneficial to have experience with VMware. You are also required to have exposure/knowledge with TCP/IP, DNS/DHCP. In this role you will have the opportunity...

  8. 1st/ 2nd Line Support Engineer - Windows Server - Exchange - TCP

    Bristol | £25k pa | From Senitor Associates Limited

    1st/2nd Line Support Engineer - Windows Server - Exchange - TCP/IP Bristol / Up to £25K Windows Server - Exchange - Windows 7/8.1/10 - PC Builds - Laptop Builds - Active Directory - TCP/IP -... DNS / DHCP - Cat 6 - Wifi - File/Print Servers - Vmware - VPN - Cisco - HP My client, a Global Software House who are a subsidiary of a globally renowned blue chip organisation are on the lookout for a 1st/2nd Line Support engineer to join the team and provide support to the latest technologies. To be eligible for this role you must have working experience with Windows Server, Microsoft ... maintenance and troubleshooting. *PC & laptop hardware. *MS Office suite, particularly Outlook 2010/2013 *Active Directory *Network services DHCP, DNS, WINS, *CAT6 & WiFi networks *File & print servers...

  9. MoveGB Customer Motivator/ Customer Service

    Bath | £14,000 - £18,000 OTE dependance on experience | From MoveGB

    MoveGB is on a mission to keep the UK as active as possible. Offering access to a variety of gyms, fitness classes and leisure activities. With the best rated customer service in our industry our... aim is make our members healthy and, most importantly, happy. We're looking for a Customer Service & Heath and Fitness Advisor to join our team. If you're an enthusiastic customer service ... and a fresh-thinking approach, MoveGB's service is currently revolutionising the fitness industry and you'll have the chance to play a key role in our expansion and success. As a Customer Coach (that's our customer service department with a twist), you will be responsible for providing a high level of service and support to members to keep them active, motivated and eager to try new ways...

  10. Customer Service Assistant

    Bristol | £15308 per annumtxtSalaryFrom=15308 | From CVWOW

    Customer Service Assistant Location: Bristol Salary: £15,308 Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge? The Money shop are part of... Buying services. As a Customer Service Assistant you will provide their customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements. Customer Service Assistant key responsibilities: Ensure all customers are treated fairly and provided with clear information about our products Provide suitable advice to customers taking their personal circumstances in to account Complete all tasks accurately and compliantly in line with company policy and regulatory requirements The ideal Customer Service Assistant...

  11. Customer Service Assistant

    Bristol | £7.85 per hourtxtSalaryFrom=7.85 | From CVWOW

    Customer Service Assistant Location: Bristol Salary: £7.85 per hour Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge? The Money shop are... and Gold Buying services. As a Customer Service Assistant you will provide their customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements. We are looking to recruit 3 people for this positon. Customer Service Assistant key responsibilities: - Ensure all customers are treated fairly and provided with clear information about our products - Provide suitable advice to customers taking their personal circumstances in to account - Complete all tasks accurately and compliantly in line with company policy...

  12. Customer Service/ Dispatcher

    Bath | £10 per hour | From Plum Appointments

    As a customer Dispatcher you will be primarily responsible for delivering excellent customer service, liaising with customers and scheduling work to field staff within service level agreements... team, multi-tasking and motivational skills are key to this role as well as the ability to effectively resolve issues. To ensure our customers receive the best possible service from us, communication skills are vital to this role as well as a passion for delivering outstanding customer service. Strict SLA's forms part of the control room so the ability to follow procedures and attention detail ... service. A good working knowledge of the Water Industry is preferred but if you have motivation, excellent customer skills, the aptitude and approach to effectively problem solve under pressure, we&apos...

  13. Customer Service Courier

    Bristol | £15k - £16k pa | From Recruitment Genius Ltd

    An exciting opportunity for a Customer Services Courier to join a successful Reprographics Company based in Bristol. The successful candidate will be the first point of contact for their clients... and therefore excellent communication skills, outgoing personality and smart appearance are a prerequisite. The individual must be a team player, have the ability to work on their own initiative and be flexible to adapt to the business requirements. Ideally you will have previous courier/customer service experience. Full UK driving license is essential. Duties: - To make set collections form customers at regular times on a daily basis - To make collections/deliveries as and when required - Actively manage accounts from a customer service level - Deal with customer queries regarding...

  14. Inbound Customer Service

    Bristol | £7.20 per hour | From Jobs@Pertemps (Bristol Commercial)

    I/B Customer Service Start Date: Monday 8th August 2016 - Full Time hours - Shifts between 7:30am - 6:00pm - To include working 1 Saturday out of 3 (will only work 5 days each week) -... £7.20 per hour, increasing to £8.01 once qualified - Good location - Central Bristol - Dealing with customer queries/questions - Taking payments - Responding to emails - There is an element of outbound calling to this role SKILLS REQUIRED - Excellent customer service experience - Target Driven - Ability to stay calm under pressure - Ability to multi-task - Ability to retain customers - Excellent objection handling - Excellent IT skills - Excellent Communication skills - oral and written - Excellent call control If you meet the above criteria...

  15. Customer Service Advisor

    Avonmouth | £17800 | From Finley George Recruitment Ltd

    Would you like to work in a call centre based environment supporting customers with queries and orders? We are delighted to be recruiting for Customer Service Advisors to work with our... established client based in Bristol. You will be an experienced customer service representative with a confident telephone manner. Calls will be varied in nature, and as such an attention to ... customer service skills from all sectors, including but not limited to those from busy customer focussed retail or call centre backgrounds. Own transport would be preferable as this role is not centrally based. If this role sounds ideal to you, don't delay, apply today Job Requirements - Customer focussed approach - Helpful and friendly manner - Customer service experience ...

  16. Customer Service Advisor

    Bristol | £16000 - £17500 | From Finley George Recruitment Ltd

    We have exciting opportunities for candidates with a passion for providing quality customer service. The role will involve receiving calls from Financial Advisor assisting them with their queries,... post on an ad hoc basis - Logging, matching and filing of all post received within the Customer Services Department as required Skills & Experience required - Previous customer service ... customers. - Managing inbound calls throughout the day, as the customers first point of contact for their protection policies (Life, Income Protection and Critical Illness) - Liaising with members (customers) and their respective sales representatives details of all aspects of polices ; renewals, changes &; amendments - Answering queries and questions of a technical nature relating to current...

  17. Customer Service Advisor

    Bristol | £21000 - £23000 | From Finley George Recruitment Ltd

    We are currently recruiting for a dynamic Customer Contact Advisors that are able to put Customer needs first and foremost and able to resolve queries, concerns and complaints in a friendly engaging... manner. Based in Bristol with accessible access to public transport, cycle tracks and parking if required, the role would suit individuals who have the ability to build rapport, show a strong level of empathy whilst having the ability to balance the needs of the customer and business. The role would involve working a shift between the hours of Monday to Friday 8am -7pm, and one in every 3 Saturday's between the hours of 9am -1pm 38 hours per week - £23525 per annum Due to the intense training period for this role no annual leave will be authorised from 12th Aug - 5th Nov 2016...

  18. Customer Service Advisor - Full Time

    Bristol | £17,250 Plus Benefits | From Ovo Energy

    Customer Service Advisor - Full Time Bristol £17,250 (rising to £20,000 upon completion of probationary period) Plus Bonus (after probation), Contributory Pension Scheme (matched 3% contribution),... of energy providers with a fresh outlook and a unique way of doing business. We are now looking for a number of Customer Service Advisors to join our team. If you have customer service experience ... which could increase your earning potential to up to £30,000. As a Customer Service Advisor, you will be tasked with providing detailed and in-depth support to our customer base. On a day-to-day ... pressure and aware of time constraints and how they affect others around you. Additionally, to be considered, you will also need experience gained within a customer service environment. As...

  19. Customer Service Advisor - Start ASAP

    Bristol | £7.69 - 8.71 per hour | From Interaction - York

    We are now hiring for The   RAC , one of the country's most progressive motoring organisations based in  Bradley Stoke, Bristol . They provide services for both private and commercial motorists... and making sure that every customer gets the very best service. No two members are the same and you’ll be able to treat every customer individually, delivering exceptional sales and service at all times ... and available to start asap... ...then apply now ! Full training is provided however customer service/sales skills are essential. Hours: You must be available to work between the below hours: 7am ... please APPLY NOW! Thank you for your consideration and good luck with your application. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor---Start...

  20. Customer Service Officer

    Bath | £15015.00 - £16300.00 pa | From Co-op

    Customer Service Officer Develop your career as a Customer Service Officer with an organisation that puts the needs of its customers and its people at the heart of every decision it makes.... We're going through a big transformation at The Co-operative Bank - join us and enjoy the support and opportunity to grow and reach your full potential. Your focus is on customer service, customer service, customer service. We want every interaction you have with our customers to be a positive one. For you to operate as our branch host, happy to provide advice, guidance and exceptional customer service to every customer who approaches your counter. You'll extend the same courtesy to every customer you speak to over the phone or by email too. As a key point of customer contact...