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2Nd Line Customer Service jobs in Bristol

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  1. 2nd Line Engineer

    Bath | £27000 - £30000 per annum | From RECRUITMENT GENIUS

    One of the leading IT Managed services providers in the South West with a national client base seeks to appoint an enthusiastic and progressive 2nd line engineer. This is an ideal role for... someone with a proven passion for IT, computers and customer service, who is looking to kick start their career. Here you will be encouraged to build on your existing skills, build on your knowledge and develop your potential with the support from your fellow peers. You will be working as a part of a busy and friendly team, providing IT support to a variety of different business (public ... you develop within the company. The 2nd line engineer will contribute to the smooth running and availability of servers and systems, by means of best practice and proactive monitoring. The potential...

  2. 2nd Line Support

    Bristol | £22k - £28k pa + pension, bonus, BUPA | From Outsource UK Limited

    Outsource UK Ltd are actively seeking to recruit a 2nd Line Support Engineer / Application Support Engineer for a permanent role on behalf of a client. The Client: My client are market leaders in... their sector, growing rapidly and urgently looking for a 2nd Line Support Engineers / Application Support Engineers due to expansion. The Job: - The primary role of the 2nd Line Support Engineer / Application Support Engineer is to provide high quality technical support for my client's product range under SLA agreements with their customer base. The Role: - Incident management - responsible for the receipt, diagnosis and subsequent fixing of faults as supplied by either the Service Manager or directly from users in accordance with ITIL service management and ISO20000 best...

  3. 2nd Line Engineer

    Bath | £27k - £30k pa | From Recruitment Genius Ltd

    One of the leading IT Managed services providers in the South West with a national client base seeks to appoint an enthusiastic and progressive 2nd line engineer. This is an ideal role for... someone with a proven passion for IT, computers and customer service, who is looking to kick start their career. Here you will be encouraged to build on your existing skills, build on your knowledge and develop your potential with the support from your fellow peers. You will be working as a part of a busy and friendly team, providing IT support to a variety of different business (public ... you develop within the company. The 2nd line engineer will contribute to the smooth running and availability of servers and systems, by means of best practice and proactive monitoring...

  4. IT Service Desk – 2nd Line Analyst

    Bristol, Somerset | £25000 - £28000/annum | From CV-Library

    Our Client, an international profesiionl services company, are looking for talented people, distinguished by technical excellence, willingness to embrace team working and ‘think firm,’... the firm. The role The IT Service Desk is a technical Service Desk. The 1st line analysts are encouraged to resolve as much as possible, 2nd line analysts are encouraged to help the development of the 1st line to improve first contact resolution. To be a successful 2nd line Service Desk Analyst we are looking for a good technical skillset, enthusiasm for helping develop our service offering and a passion for excellent customer service. Provide 2nd line software and hardware support in relation to incident escalations from the IT Service Desk first line analysts, identifying resolutions...

  5. 2nd Line Support

    Bristol | - £22k | From CV-Library

    Outsource UK Ltd are actively seeking to recruit a 2nd Line Support Engineer / Application Support Engineer for a permanent role on behalf of a client. The Client: My client are market leaders... in their sector, growing rapidly and urgently looking for a 2nd Line Support Engineers / Application Support Engineers due to expansion. The Job: * The primary role of the 2nd Line Support Engineer / Application Support Engineer is to provide high quality technical support for my client's product range under SLA agreements with their customer base. The Role: * Incident management - responsible for the receipt, diagnosis and subsequent fixing of faults as supplied by either the Service Manager or directly from users in accordance with ITIL service management and ISO20000 best...

  6. 2nd Line Engineer

    Bath | £27000 - £30000 per annum | From Recruitment Genius Ltd

    One of the leading IT Managed services providers in the South West with a national client base seeks to appoint an enthusiastic and progressive 2nd line engineer. This is an ideal role for... someone with a proven passion for IT, computers and customer service, who is looking to kick start their career. Here you will be encouraged to build on your existing skills, build on your knowledge and develop your potential with the support from your fellow peers. You will be working as a part of a busy and friendly team, providing IT support to a variety of different business (public ... you develop within the company. The 2nd line engineer will contribute to the smooth running and availability of servers and systems, by means of best practice and proactive monitoring. The potential...

  7. Graduate Support Analyst - 1st & 2nd line, Oracle/ SQL/ JAVA

    Bristol | £20k - £25k pa + Benefits | From Sanderson Recruitment

    Graduate/Junior Application Support Analyst Responsibilities - Provide 1st & 2nd level customer support, by interpreting customer queries and problems, gathering information to investigate via... a Frontrange ITSM incident management system, and ensure that all issues are fully managed, including regular customer updates. Analyst must ensure that all issues assigned are fully managed without exception. - Required to fully document to support standards, and investigate through to successful resolution a high level of support calls, and ensure customer satisfaction is achieved and maintained at all times. - May be required to attend customer sites occasionally, as and when required. - Provide material and input into the global Support Intranet site, and the Customer Zone on the company...

  8. 1st/ 2nd Line Support Engineer - Windows Server - Exchange - AD

    Bath | £20k pa + £3k annual bonus | From Senitor Associates Limited

    1st/2nd Line Support Engineer - Windows Server - Exchange - VMware Bath - £20,000 + £3,000 annual bonus. Windows Server - Exchange - VMware - Hyper V - Active Directory - TCP/IP, DNS/DHCP -... Office 365 - Mac My client, a growing and successful Managed Services Company is on the lookout for a 1st/2nd Line Support engineer to join the helpdesk team and support a growing client base. The role requires you to have experience working in a service provider environment or alternatively a fast paces support role. To be eligible for this role you must have working experience with Windows Server, Microsoft Exchange and it would be beneficial to have experience with VMware. You are also required to have exposure/knowledge with TCP/IP, DNS/DHCP. In this role you will have the opportunity...

  9. IT Analyst - 1st and 2nd Line

    Bristol | £20000 - £23000/annum Benefits | From CV-Library

    New role** IT Analyst 1st and 2nd Line - Commutable from Bristol, Bath, Chippenham, Thornbury - £18,000 - £20,000 I am currently seeking an IT Analyst to work for a well-established... team for a market leading client who are based on the outskirts of Bristol. The successful candidate will provide 1st and 2nd Line support to a network of internal customers. You will ensure that all problems are either solved or escalated to the 3rd Line Engineers. You will be required to be aware of and stick to the Service Level Agreement, and ensure that you do all in your power to meet ... recognised qualifications. It is an ideal opportunity for a recent graduate, or someone with some experience in a 1st/2nd Line support role elsewhere. Key words: 1st line, 2nd line, support, projects...

  10. Customer Service Assistant

    Barrs Court | £16,600 per annum | From LOK'nSTORE

    We have an exciting opportunity for a Customer Service Assistant to join our team based in Bristol. The role will be a full time, permanent position working 37.5 hours per week including some... of the biggest self storage companies in the UK, with 25 stores across the South East of England. We have a Customer Service Assistant position available in a large self-storage facility in Bristol. This position would suit a driven and enthusiastic individual with previous retail or sales experience. Role & Responsibilities As a Customer Service Assistant you will be expected to perform a number of tasks; some of the key tasks are shown below: - To welcome customers & prospective customers, ensuring that all enquiries and quotations are completed in a professional and friendly manner, in line...

  11. Customer Service Advisor

    Bath | Neg | From Recruitment Genius Ltd

    Customer Service Advisor required in Bath offering a competitive salary. Branch opening hours are Monday to Friday 9.00am to 5.00pm and Saturday 9.00am to 1.00pm. This building society... money for people in the City to buy their own homes. The Role This is an exciting opportunity for an enthusiastic and motivated customer service advisor to join a renowned company to work in their branch network across Bath. This role is required to provide a first class customer service provision to all their customers across their branch network. You will be responsible for offering a professional, dedicated and proactive level of customer service, developing loyalty by interacting with their customers to anticipate and meet their needs. Duties include dealing with customers...

  12. Customer Service Advisers

    Bristol | Up to £26,000 (DOE) + bonus + benefits | From NFU Mutual

    Customer Service Advisers Up to £26,000 (DOE) + bonus + benefits Bristol About the role How can we underwrite a piece of business? How do we settle our customers' claims? How can we... do the right thing for the customer? That's how we think here at NFU Mutual, and it's how we like all our Customer Service Advisers to think too. It's less no, more yes. And that ... insurance before, great, but it's not essential. We would like you to have some customer service experience though. But that doesn't have to mean call centre experience. You could be in retail right now, or hospitality -whatever you're doing, wherever you've worked, you know what great customer service looks like, sounds like and feels like. That's really, really important to...

  13. Customer Service Advisor

    Bath | £0.00 - £0.00 Per Year | From RECRUITMENT GENIUS

    Customer Service Advisor required in Bath offering a competitive salary. Branch opening hours are Monday to Friday 9.00am to 5.00pm and Saturday 9.00am to 1.00pm. This building society... money for people in the City to buy their own homes. The Role This is an exciting opportunity for an enthusiastic and motivated customer service advisor to join a renowned company to work in their branch network across Bath. This role is required to provide a first class customer service provision to all their customers across their branch network. You will be responsible for offering a professional, dedicated and proactive level of customer service, developing loyalty by interacting with their customers to anticipate and meet their needs. Duties include dealing with customers wishing...

  14. Inbound Customer Service Advisor

    Bristol | 7.20/hr | From TALENT SPA

    Inbound Customer Service Advisor - Part Time and Full Time positions available!! 7.20/hr Bristol A fantastic opportunity has arisen at the UK's leading 24/365 outsourcing contact center for... call centre advisors to join their stimulating and vibrant organization. They have a number of full time and part time vacancies for their inbound customer service advisor roles in their Bristol office. Although they are open 24/7, this particular position will involve working between 12 and 35 hours week from the hours of 7am- 10pm and will include weekend work. The role involves ... They are looking for individuals who can begin training with them ASAP. Our client prides itself on its ability to deliver outstanding customer experience. If this role sounds ideal to you, don't...

  15. Inbound Customer Service Advisor

    Bristol | 7.20/hr | From TalentSpa

    Inbound Customer Service Advisor - Part Time and Full Time positions available!! £7.20/hr Bristol A fantastic opportunity has arisen at the UK's leading 24/365 outsourcing contact... center for call centre advisors to join their stimulating and vibrant organization. They have a number of full time and part time vacancies for their inbound customer service advisor roles in their Bristol office. Although they are open 24/7, this particular position will involve working between 12 and 35 hours week from the hours of 7am- 10pm and will include weekend work (max 2 weekends ... and pool table * On-going training They are looking for individuals who can begin training with them ASAP. Our client prides itself on its ability to deliver outstanding customer experience. If...

  16. Customer Service Advisor - Full Time

    Temple Meads | £17,250 + Bonus Plus Benefits | From Ovo Energy

    Customer Service Advisor - Full Time Bristol £17,250 + Bonus (rising to £20,000 upon completion of probationary period) Plus Pension Scheme, Free Breakfast Every Morning, Free Refreshments, 25... and most importantly, unlimited support. As a Customer Service Advisor, you will be responsible for delivering a fantastic level of service to our customers. Working on the front line, you will ... now looking for a number of Customer Service Advisors to join our team. You can expect to receive full training and the support needed to build a career within Customer Service at OVO by following ... previous experience gained within a customer service environment. Strong communication and time-keeping skills are also key. Enthusiastic and personable, as a Customer Service Advisor, you must have...

  17. Accounting or ERP Software Support Consultant 1st & 2nd Line

    Bristol | £25000 - £32000/annum pension & vouchers | From CV-Library

    New role for an Applications Support Consultant with ERP or accounting software experience to look after 1st & 2nd Line Support of 2 accounting and ERP software solutions. The role is based in the... software implementation, support and project management services, and have an honest and open relationship with their customers. Their software can be hosted in the Cloud, or installed on premise ... clients' systems and provide training (remote and onsite). For this role as a 1st & 2nd Line Support Consultant you need a track record in application support, coupled with accounting or ERP software such as SAP Business One, Epicor, Kerridge, KashFlow, Pegasus Opera, Sage 200, Pinewood, Iris Exchequer, Unit4, Access Accounts, Infor SunSystems, Dynamics NAV, Dynamics GP, QuickBooks, Sage Line 500...

  18. Inbound Customer Service Advisor

    Bristol | £17,310 - 18,510 per year | From eSift Limited

    Inbound Customer Service Advisor * Permanent position based in Bristol * £17,310 pa, OTE £18,510 * Extensive training offered * Excellent holiday entitlement and flexible benefits... package Our client one of the largest market leading, award winning, insurance companies has an opportunity to join them as a Customer Service Advisor, inbound only. This is an exciting ... the client base. Although no direct experience for this role is necessary as extensive in-house training and support is given a passion for delivering excellent customer service is vital to being ... and open to shift working - Customer service focus - Good PC skills - Team player with a can-do attitude This role offers the right candidate excellent initial as well as ongoing training...

  19. Part time Customer Service Advisor

    Bristol | £11000 - £12000 per annum | From Jobs@Pertemps (Bristol Commercial)

    Permanent Part time Customer Service Advisors Are you a top class customer service expert seeking an opportunity to work for a very well established, successful and very friendly small customer... service centre? If so, my client has a brilliant opportunity for someone who genuinely enjoys providing high levels of customer service, speaking to customers on the telephone and helping them with their queries. I am looking for two permanent part time Customer Service Advisors to join their well established, dedicated team. This is a prime opportunity to work as part of a small ... collate detailed information from customers and assess their requirements, liaising with a duty scheduler to provide an out of hours emergency service where required. You will also forward schedule less...

  20. Weekend Customer Service Advisor x2

    Bristol | £8.00 per hour | From Jobs@Pertemps (Bristol Commercial)

    Weekend Temporary Inbound Customer Service Advisor X2 Advisors required 4 weeks duration £8.00p/h Saturday/ Sunday and alternate Friday evenings We have a great customer service role... available in Central Bristol with Parking. We are looking for 2 part time customer service advisors. Candidates must be flexible and available to work evening and weekend shifts. Hours are Saturday between the hours 08.30 - 9pm, Sunday 08.30 - 4pm and alternate Friday 5 - 9pm. The role will entail taking inbound calls, processing orders and taking details from the caller. You must have fantastic telephone skills, be reliable and efficient at inputting data. There is onsite parking for this role. £8.00 per hour. If interested please email your CV to Email address removed or...