Do you bother spending the time to reply to unsucessful candidates?

Yesterday evening a friend of ours was complaining about the job market. As the frustration began to vocalise itself I expected it to be about the volume of jobs available and choice. But to my surprise job availability was not the complaint! The fact that there are currently not as many roles ... [More]

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Posted on October 23, 2009 20:09 by dave
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Categories: Recruitment | customer service
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Please, please, look after your customers

Why customer service is so important and examples of good and bad on a global scale.. [More]

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Posted on January 17, 2008 10:55 by dave
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Categories: customer service
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