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Pontoon
Edinburgh
Contact/ Call centre Advisor Edinburgh 6 months £12.22 per hour PAYE My high-profile banking client are recruiting for multiple Contact/ Call centre advisor. The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5. The role will be for a 12-month contracting
Job Source: PontoonOyster Consultants
Edinburgh
Position: German Speaking Customer Service Advisor Working hours: Monday - Friday 08:00am - 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages.
Job Source: Oyster ConsultantsThe Recruitment Co
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Customer Service Advisor based in Edinburgh Offering £21,500-£23,000 per annum depending on experience Full time, permanent contract Working between Monday to Friday hours between 8am and 6pm We are currently working on behalf of our client who specialises in the provision of business process services for the Life and Pensions Industry. They are
Job Source: The Recruitment CoSearch
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Are you looking for a customer service role that is more than just answering the phone?Hybrid working? A genuine path for career progression?Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisor
Job Source: SearchOyster Consultants
Edinburgh
Position: German Speaking Customer Service Advisor Working hours: Monday – Friday 08:00am – 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different langu
Job Source: Oyster ConsultantsMorePeople
Livingston
Garden Centre Manager | Garden Centre | Livingston From £31,000- £33,000 Experienced Garden Retailer? Looking for a company that offers great pay rates and invests into their staff? Want the chance to work for a family led business where you have a say in the day to day running of the operation? What's the job? In this role as Garden Centre Manager
Job Source: MorePeopleMorePeople
Livingston
Garden Centre Manager | Garden Centre | Livingston From £31,000- £33,000 Experienced Garden Retailer? Looking for a company that offers great pay rates and invests into their staff? Want the chance to work for a family led business where you have a say in the day to day running of the operation? What's the job? In this role as Garden Centre Manager
Job Source: MorePeopleNewFlex
Edinburgh
Location: Edinburgh Gyleview Hours: 40 hours per week, Monday toFriday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independen
Job Source: NewFlexEdinburgh
Contact/ Call centre Advisor
Edinburgh
6 months
£12.22 per hour PAYE
My high-profile banking client are recruiting for multiple Contact/ Call centre advisor. The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5. The role will be for a 12-month contracting position.
Responds to all shareholder queries received by phone, email, letter or webchat. 80% of the role is phone based and the other 20% is investigating cases.
Places telephone trades in accordance with instructions received.
Responds to straightforward questions about shareholder accounts and provides more advanced technical assistance.
Responses are fast, efficient, and accurate.
Investigates errors in shareholder accounts and statements.
Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures and responds to shareholder once issue resolved.
Reviews daily open items to ensure proper follow-up and closure.
Responsible for the quality and completion of own work.
High school/secondary school or the equivalent combination of education and experience is required.
Experience in contact centre or client service preferred.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive
Contact/Call Centre Advisor jobs in Edinburgh
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