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HYERED LIMITED
Daventry
30 - 32k + bonus 5 days onsite A global tech giant have an exciting newly created role for a Customer Services Executive to join their team. Offering an immediate start, excellent benefits and bonus package this is a role not to be missed. This international business are market leaders and require an ambitious customer services professional to be
Job Source: HYERED LIMITEDWarwickshire CC Contract
Nuneaton
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are looking for dedicated Customer Service Executive's to join the team in Nuneaton and become the friendly face and voice of their centres. Job Title: Customer Service Executive Duration: Temporary
Job Source: Warwickshire CC ContractBrellis Recruitment
Coventry
Customer Service Executive. £27,000 - £30,000 per annum, depending on skills experience. 33 days holiday, plus bonus. Working 08:30 to 17:00, Monday to Friday. About the Customer Service Executive Role: As a Customer Service Executive, you will play a pivotal role in managing business-to-business (B2B) key accounts and end-to-end (A to Z) custom
Job Source: Brellis RecruitmentWarwickshire CC Contract
Nuneaton
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are looking for dedicated Customer Service Executive's to join the team in Nuneaton and become the friendly face and voice of their centres. Job Title: Customer Service Executive Duration: Temporary o
Job Source: Warwickshire CC ContractBRELLIS RECRUITMENT LIMITED
Coventry
Customer Service Executive . £27,000 - £30,000 per annum, depending on skills experience. 33 days holiday, plus bonus. Working 08:30 to 17:00, Monday to Friday. About the Customer Service Executive Role: As a Customer Service Executive, you will play a pivotal role in managing business-to-business (B2B) key accounts and end-to-end (A to Z) customer
Job Source: BRELLIS RECRUITMENT LIMITEDGlue Resourcing
Coventry
Job Description The Role: Customer Service Executive Location: Coventry Salary: £30,000 per annum Status: Permanent Hours: Monday to Friday 0800-1700 Your Mission: The Customer Service Executive will be responsible for handling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and ex
Job Source: Glue ResourcingROSE & YOUNG RECRUITMENT LTD
Rugby
Bi-Lingual Customer Services Co-ordinator - Rugby Fluent in French & English £25,000 - £26,000 Some hybrid working after completion of probationary period - but majority office based. Hours: 8.00am - 4.30pm - Mon-Fri This role is working within a fast-paced environment, liaising with Customers with regards stock availability and supply. Liaising wi
Job Source: ROSE & YOUNG RECRUITMENT LTDHolland and Barrett International Limited
Nuneaton
Job Type: Permanent Location: Nuneaton/Hybrid - 2 days a week in the office Hours: 37.5 Salary: £Industry Competitive + Company benefits It's an exciting time to be at Holland & Barrett. We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives. Our mission is to be the leading
Job Source: Holland and Barrett International Limitedcoventry, england, United Kingdom
The Role: Customer Service Executive
Location: Coventry
Salary: £30,000 per annum
Status: Permanent
Hours: Monday to Friday 0800-1700
Your Mission: The Customer Service Executive will be responsible for handling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and experience. Maximising revenue through follow-up of sales enquiries, recognising enquiry potential and maximising output through inbound and outbound telephone calls.
The Client: Established in 1976, our prestigious client is a family-owned business which manufactures outdoor living space. A company with a great culture and values which recognises and rewards their employees. An outstanding place to work with aa supportive leadership team in superb new open-plan offices in Coventry.
The Position:
Taking inbound calls, maximising, and recognising the potential of each call whilst servicing the customer's needs.
Achieve set sales and service KPIs.
Follow up on sample requests and other sales opportunities by telephone.
Setting appointments, referring to installers, progressing project and commercial opportunities where appropriate.
First-line processing and resolution of customer complaints/disputes, where these occur.
Send out quotations promptly.
To respond to customer's emails promptly.
Ideal Candidate Profile:
You must be able to demonstrate a high level of telephone skills and have a passion for servicing customer’s needs and contributing to sales targets.
You will be required to take incoming calls, maximise potential, driving the call towards achieving set KPIs and business goals.
The successful candidate will also demonstrate excellent sales skills when following up on client quotations and making outbound calls to follow up on sales opportunities for the business. The candidate may also be responsible for reviewing post-purchase queries and any first-line resolute of customer disputes/complaints.
Previous experience within a sales office setting
Excellent telephone skills
Excellent listening skills
Highly articulate with a high standard of literacy
A passion for offering a first-class service.
Ability to work accurately at a fast pace.
Warm and friendly attitude
Resilience when dealing with difficult discussions.
Previous experience in complaint handling and/or dispute resolution
To be able to work within a team, in a busy environment.
Highly Organised
Ability to communicate to various levels both internally and externally.
Customer Service Executive jobs in coventry, england, United Kingdom
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