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Ibstock PLC
Ibstock
WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutio
Job Source: Ibstock PLCMichael Page Technology
Nottingham
This is a superb opportunity to join a large-scale business as they implement a range of exciting technology projects, and introduce cutting-edge IT for their growing userbase. You will join as a Desktop Support Engineer at their Nottingham head office, providing expert IT Support on both a remote and hands-on basis to end users. Client Details Mi
Job Source: Michael Page TechnologyMichael Page
Nottingham, NOTTINGHAMSHIRE
This is a superb opportunity to join a large-scale business as they implement a range of exciting technology projects, and introduce cutting-edge IT for their growing userbase. You will join as a Desktop Support Engineer at their Nottingham head office, providing expert IT Support on both a remote and hands-on basis to end users. Client Details M
Job Source: Michael PageRise Multi Academy Trust
Leicester
Rise Multi Academy Trust are delighted to be growing the central IT Team. We are looking for a Senior Desktop Support Engineer to join our growing and ambitious IT Team and provide technical assistance across the schools within the Trust. This is a truly exciting opportunity for a dynamic, hard-working, and experienced IT professional to be the poi
Job Source: Rise Multi Academy TrustTHE CHANNEL RECRUITER LTD
Nottingham
JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technolog
Job Source: THE CHANNEL RECRUITER LTDTalk Staff
Nottingham
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you’ll require the following essentials: Background of working in a 1st Line/ Helpdesk role Good understandi
Job Source: Talk StaffDigital Waffle
Ashby-De-La-Zouch
Job Title: 2nd Line Support Engineer Salary: £30k-£37.5k (DOE) Location: Ashby de la Zouch, UK (Hybrid) Position Overview: We are seeking a talented and dedicated 2nd Line Support Engineer to join the team on a contract basis. As a crucial member of the support team, you will play a key role in providing technical assistance and resolving complex
Job Source: Digital WaffleSER (Staffing) Ltd
United Kingdom
We are a fast-growing technology company providing high quality business solutions tailored to individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a 1st Line Support engineer who specialises in Unified Comms and Telephony. 1st Line Support E
Job Source: SER (Staffing) LtdLoughborough
Are you passionate about providing exceptional technical support and resolving complex IT issues?
We are seeking a talented individual to join our client’s dynamic team as a First Line Support
Key Responsibilities:
Provide first/second line technical support to clients via phone, email, or in person.
Diagnose and troubleshoot complex hardware and software issues.
Escalate unresolved issues to the appropriate teams and follow up until resolution.
Support users with Office 365 applications and services.
Document support processes and maintain accurate records of incidents and resolutions.
Collaborate with other support teams to ensure timely resolution of issues.
Proactively identify recurring problems and suggest long-term solutions.
Requirements:
Proficiency in diagnosing and troubleshooting hardware and software issues.
Strong knowledge of operating systems, networking protocols, and IT infrastructure.
Experience with Windows.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Customer-focused attitude with a passion for delivering exceptional service.
If you are a motivated individual with a passion for problem-solving and a dedication to customer satisfaction, we want to hear from you!
Email Alert for Desktop Support - First Line Support jobs in Loughborough
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