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Office Angels
Leicester, Leicestershire
We are recruiting for a Customer Service Adviser this is not a call centre, we are looking for someone with a empathetic helpful nature who can genuinely talk to customers offering a resolution as these customers will need you to put together a plan after carefully assessing there financial well-being. This role is based in LE1 in the City Centre w
Job Source: Office Angelsi-Jobs
Coalville, Leicestershire
HR Adviser - Local Authority Location: LE67 4JP, Hybrid working Start Date: ASAP Contract Duration: 3+ months Working Hours: Mon - Fri, 08:45 - 17:00, 36.25 hours per week Pay Rate: £20.22 per hour (PAYE) Are you a proactive and dedicated HR professional looking to make a real impact within a local authority? We are seeking an enthusiastic HR Adv
Job Source: i-JobsRecruit UK
Leicester
Job Title: Financial Adviser Ref: 9048 Location: UK Wide (Home Based) Salary: £60,000 with first-year OTE of £120,000 Recruit UK is working with a successful Wealth Management company which is growing its UK Financial Planning team. They have opportunities across the UK for experienced Financial Adviser who thrive off new client engagement and
Job Source: Recruit UKSF Recruitment
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Accounts Assistant Leicester, LE1 Full Time , Office Based FIXED TERM CONTRACT - 3-6 MONTHS MINIMUM MUST BE IMMEDIATELY AVAILABLE - SHORT NOTICE PERIOD £22,000 - £25,000 SF Recruitment are working with an excellent Manufacturing business in Leicester who are looking for an experienced Accounts Assistant to join their business working Full Time, on
Job Source: SF RecruitmentExcel Resourcing
LE1, Leicester, City of Leicester
CENTRE MANAGER (MOTOR TRADE) – LEICESTER POSITION: CENTRE MANAGER LOCATION: LEICESTER (LE1) BASIC SALARY: £35,000 OTE: £41,000 + Are you currently looking for a new challenge within the motor trade? Do you have experience running a workshop? If so, look no further than this fantastic opportunity to join a well-established centre based in the L
Job Source: Excel ResourcingSF Recruitment
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Accounts Assistant Leicester, LE1 Full Time , Office Based FIXED TERM CONTRACT - 3-6 MONTHS MINIMUM MUST BE IMMEDIATELY AVAILABLE - SHORT NOTICE PERIOD £22,000 - £25,000 SF Recruitment are working with an excellent Manufacturing business in Leicester who are looking for an experienced Accounts Assistant to join their business working Ful
Job Source: SF RecruitmentCORE Recruiter
Leicester
CPCS/NPORS ADT/Rear Tip Dumper Driver – Few Weeks – LE1 Start Date; Monday 20th May 2024 Core Recruiter are looking for CPCS/NPORS ADT/Rear Tip Dumper Driver in Leicester Requirements/Qualifications CPCS or NPORS Card Full PPE (High Viz, Hard Hat, Steel Toe Capped Boots) Previous onsite experience Two working references Job Duties Operating of th
Job Source: CORE RecruiterCORE Recruiter
Leicester
CPCS/NPORS ADT/Rear Tip Dumper Driver – Few Weeks – LE1 Start Date; Monday 20th May 2024 Core Recruiter are looking for CPCS/NPORS ADT/Rear Tip Dumper Driver in Leicester Requirements/Qualifications CPCS or NPORS Card Full PPE (High Viz, Hard Hat, Steel Toe Capped Boots) Previous onsite experience Two working references Job Duties Operating of
Job Source: CORE RecruiterLeicester
We are recruiting for a Customer Service Adviser this is not a call centre, we are looking for someone with a empathetic helpful nature who can genuinely talk to customers offering a resolution as these customers will need you to put together a plan after carefully assessing there financial well-being. This role is based in LE1 in the City Centre working a 35 hour week
As the Customer Service Adviser you will work as part of a small team in an open plan relaxed office, you will receive support from the team and training from your Line Manager
As the Customer Service Adviser your day will look like this
Assisting Members with Payment Issues: Help members who have fallen behind on payments to restart their regular agreed payments or establish manageable payment plans. This includes following up on late payments, from early nonpayment through to late-stage arrears.
Proactive Account Management: Take a proactive approach to manage problem accounts, aiming to prevent members from entering late payment stages.
Detailed Documentation: Maintain clear and concise records of all actions taken and letters sent. Thorough documentation is essential for ensuring legal compliance and tracking the collections process.
Multichannel Communication: Contact members via phone, email, letters, and online accounts. Ensure timely communication and adherence to current regulations when sending documents and information.
Empathetic Support: Show sensitivity and understanding of members' financial situations to help them effectively manage their payments.
Account Investigation: Gather essential information about members who have fallen into arrears, including their financial status, contact information, and reasons for nonpayment. Utilise our in-house systems to trace and locate members who may have relocated.
Dispute Resolution: In the event of disputes, collaborate with different areas of the business to resolve issues amicably.
For this role as Customer Service Adviser we aren't looking for experience but someone who really wants to help
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Adviser - LE1 jobs in Leicester
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