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Focus Resourcing
Middlesbrough
Middlesbrough centre (no parking) Hours (phone number removed)pm Mon-Fri Fully office based 12 Months Fixed Term Contract Our client is holding assessment centre on the 13th of May You need to have been a resident in the UK for 3+ years for a criminal records and credit reference checks Our client is an award winning and leading independent pension
Job Source: Focus ResourcingReed
Middlesbrough
Reed Middlesbrough are currently representing a financial services organisation who are looking to recruit a number of Customer Service Advisors to join their established team on a 12 month fixed term contract. This is to look after and manage a brilliant new contract that my client has just won with 2x assessment slots to be held on-site on Monda
Job Source: ReedReed
Middlesbrough
Reed Middlesbrough are currently representing a financial services organisation who are looking to recruit a number of Customer Service Advisors to join their established team on a 12 month fixed term contract. This is to look after and manage a brilliant new contract that my client has just won with 2x assessment slots to be held on-site on Monda
Job Source: ReedOval Recruit
Middlesbrough
Customer Service Advisor - Inbound Calls / Financial Services Middlesbrough - £excellent basic & package Monday - Friday (8.45am - 5pm) occasional requirements outside of this. A leading UK Financial Services Group who have won numerous industry awards for excellence and Investment in People are looking to recruit experienced Inbound Contact Centre
Job Source: Oval RecruitReed
Middlesbrough
Reed Middlesbrough are currently representing a financial services organisation who are looking to recruit a number of Customer Service Advisors to join their established team on a 12 month fixed term contract. This is to look after and manage a brilliant new contract that my client has just won with 2x assessment slots to be held on-site on Monda
Job Source: ReedPractice Plus Group
Stockton-on-Tees
Job Description Are you ready join a cutting-edge 111 call centre, shaping its success right from the start? Practice Plus Group are excited to start recruiting at our brand new 111 call centre in Stockton-on-Tees. This is an excellent opportunity to build on your Nursing or Paramedic experience and to continue to deliver outstanding patien
Job Source: Practice Plus GroupReed
Middlesbrough
Reed Middlesbrough are currently representing a financial services organisation who are looking to recruit a number of Customer Service Advisors to join their established team on a 12 month fixed term contract. This is to look after and manage a brilliant new contract that my client has just won with 2x assessment slots to be held on-site on Monda
Job Source: ReedMTrec Recruitment
Middlesbrough
The Rewards and Benefits on offer: A highly competitive basic salary Immediate starts available. Full time hours, Monday to Friday! The opportunity to work for the region’s leading employer. Ongoing development and training opportunities Mtrec’s new client opportunities: Mtrec are representing our award-winning, public-sector client in their search
Job Source: MTrec RecruitmentMiddlesbrough
Middlesbrough centre (no parking)
Hours 9-15-5.30pm Mon-Fri
Fully office based
12 Months Fixed Term Contract
Our client is holding assessment centre on Tuesday 9th April 2024 between 9:30am-12pm
You need to have been a resident in the UK for 3+ years for a criminal records and credit reference checks
?Our client is an award winning and leading independent pensions consultancy, and they are now looking for Customer Service staff for their busy contact centre team.
We are ideally looking for candidates who have previous experience in a contact centre role where you were handling large volume calls.
The Role
Handle a high volume of inbound calls in a professional and timely manner, ensuring customer satisfaction.
Understand customer's needs and provide appropriate solutions or alternatives to meet their requirements.
Accurately record and maintain customer information and interactions in a centralised database.
Deliver first-class customer service at all times, maintaining a positive and friendly demeanour.
The person:
Previous experience in contact centre
Must have the right to work in the UK and have no CCJ's
Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.
Strong interpersonal skills, enabling you to build rapport with customers and handle diverse customer interactions.
Demonstrated organisational and planning skills, allowing you to manage multiple tasks and prioritise effectively.
?In return our client offers:
Competitive salary
Participation in a Discretionary Bonus Scheme
25 days holiday
A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year
A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.
Call Centre Advisor jobs in Middlesbrough
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