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Circle Recruitment
Rushden
2nd Line IT Support Engineer - Rushden - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role w
Job Source: Circle RecruitmentFocus Group Recruitment
Leighton Buzzard
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a prof
Job Source: Focus Group RecruitmentConnexa
Northampton
2nd Line Support Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity for an individual with a passion for technology and a proven track record in providing excellent IT support.
Job Source: ConnexaProfectus Recruitment
Northampton
1st/2nd Line Support Engineer Profectus have partnered with a growing tech company who are looking for talented IT support engineers to join their innovative and close-knit team. This company values passion and innovation, creating an environment where employees thrive and achieve great things..... Why Join? Cutting-edge Projects: Work with the l
Job Source: Profectus RecruitmentIn Technology Group Limited
Milton Keynes
2nd Line Engineer Location: Fully remote Salary: £35,000-38,000 (DOE) + excellent benefits + fully remote My client, a leading Managed Service Provider is looking for an experienced 2nd Line Engineer to join their team on a fully remote basis. Providing support to their end clients and customer mainly in the education sector. Responsibilities: Prov
Job Source: In Technology Group LimitedIntec Select Ltd
Loughton, Milton Keynes
2nd Line Support Analyst – Milton Keynes - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Analyst to work with several of their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or esca
Job Source: Intec Select LtdCrimson
Milton Keynes
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, re
Job Source: CrimsonIntec Select Ltd
Linslade
2nd Line Support Analyst – Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Analyst to work with several of their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or e
Job Source: Intec Select LtdMilton Keynes
2nd Line Support Engineer
The Company :
Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within the MSP sector.
The Role
Due to planned growth and business requirements, we are now seeking a strong 2nd line Support Engineer to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability.
**Must have a strong MSP background to be considered for this position**
Duties required for this role include:
Able to communicate verbally and in writing to both technical and non-technical audiences
Creative, analytical problem solver with the ability to apply original and innovative thinking
Methodical approach suitable to resolution of client requirements
Able to manage changing workload and priorities
Able to work both within a team and using own initiative
Configure, troubleshoot issues using all MS windows server platforms
PC/Server Hardware - diagnose and upgrade, both hardware and firmware on PC’s
AD - configure new users, new OU’s, configure sites and services, resolve issues
DNS - running through the Active Directory-based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools
IP networks, TCP/IP, DHCP etc, routers, switches, broadband, firewalls
Understanding of Backup technologies, understanding of Cloud Repositories are advantageous
Ability to troubleshoot failed backups and copy jobs
Group Policies - Understanding and Basic troubleshoot issues.
The Candidate :
The ideal candidate will have 2 / 3 Commercial years of experience as an 2nd Line IT Support Engineer with strong MS Technology background. This is a great opportunity for a 2nd Line IT Support Engineer to join a dynamic and forward-thinking team.
You will have solid knowledge of the following:
2 - 3 years’ experience as a ServiceDesk engineer supporting SME’s
Experience of working in a customer facing role
Familiar with working to SLA’s to meet both customer and contract requirements
Working as part of a wider service delivery function
Experience with Microsoft Dynamic operating systems and online services including installation and maintenance
Exchange Technologies
Active Directory
Firewalls, Router & VPN technologies
Microsoft Office and 365 services
The Location :
The role is based in the HQ in Milton Keynes, Buckinghamshire and commutable from surrounding areas.
Salary : £30,000 - £35,000 + great benefits including, contributed pension scheme, 25 days + 8 days bank holidays
Email Alert for 2nd Line Support Engineer jobs in Milton Keynes
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