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BeTechnology Group Limited
Cambridge
2nd Line Technician- Cambridge - GBP £30,000 Our client is a renowned IT Company and they are seeking an experienced 2nd Line Technician to join their technical team to provide External Support. If you enjoy getting hands-on, assisting with IT Projects and delivering a high level on Support, this role might be perfect for you! You'll be part of a
Job Source: BeTechnology Group LimitedOLIVER MARKS CONSULTING LTD
Saffron Walden
Oliver Marks Consulting are supporting a major ISP client to secure a network engineer on a permanent basis. In this role, you will provide top-tier technical assistance and support to their customers, troubleshoot and resolve network issues, and ensure the smooth operation of their wireless network systems. Key Responsibilities: Provide technical
Job Source: OLIVER MARKS CONSULTING LTDDeerfoot IT Resources Ltd
Cambridge
Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their search for a Service Desk Analyst. A successful candidate will provide the fi
Job Source: Deerfoot IT Resources LtdGlobal Technology Solutions Ltd.
Cambridge, England, United Kingdom
Location – Cambridge, there will be a requirement to travel to sites all over the UK Salary - £30,000- 40,000p/a DOE Hours – shifts patterns of 08:00 to 16:00, 09:00 to 17:00 and 10:00 to 18:00 There's also an overnight on-call shift which the 08:00 to 16:00 shift covers. Phone support only Position Overview We are seeking an enthusiastic Network
Job Source: Global Technology Solutions Ltd.SGS
Cambridge, England, United Kingdom
SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards. At SGS, we believe in rewarding our employees for t
Job Source: SGSSGS
Cambridge
Job Description SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards. At SGS, we believe in rewarding
Job Source: SGSGlobal Technology Solutions Ltd.
Cambridge
Job Description Location – Cambridge, there will be a requirement to travel to sites all over the UK Salary - £30,000- 40,000p/a DOE Hours – shifts patterns of 08:00 to 16:00, 09:00 to 17:00 and 10:00 to 18:00 There's also an overnight on-call shift which the 08:00 to 16:00 shift covers. Phone support only Position Overview We are seeking an en
Job Source: Global Technology Solutions Ltd.IT Career Switch
Cambridge
Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the re
Job Source: IT Career SwitchCambridge
Are you experienced in 1st line support? Do you have a professional approach to customer service and enjoy helping people?
Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust. Using an established helpdesk system to triage and manage support queries, you will take ownership of tasks to ensure they are followed up, completed and communication maintained with the end user throughout.
A wide variety of IT disciplines are covered by the team, from local and remote user issues, networking, telephony, access control and cloud services. This is an investigative and customer-facing role, which requires good communication skills, problem solving techniques and a proactive attitude to and interest in the work.
This role is based in Cambridge and the surrounding areas, so own transport is a must.
In return you will receive:
25 days holiday + Bank Holidays.
Career Average Revalued Earnings Pension Scheme (CARE)
Free sports centre membership
20% Discount on Adult Education Classes run by the Trust.
Employee Assistance Programme via Health Assured
Cycle To Work Salary Sacrifice Scheme
Discounted Eye Care Vouchers
Free Annual Flu Jab Vouchers
Duties & Responsibilities of the IT Technician:
To provide first line support to users, diagnosing and resolving problems, escalating where necessary.
To monitor the Trust’s Helpdesk system and prioritise tickets, ensuring high quality advice is provided to end users in a timely manner.
To assist in the maintenance of the client-side infrastructure, such as laptops, tablets, desktops, interactive whiteboards, and projectors, including any 1:1 scheme, where such an approach is pursued.
To assist in the setup of ad hoc audio/visual equipment, as needed, such as for interviews, presentations, or theatrical productions.
To provide in-class support to students and staff, as well as the use of IT during exams, as needed.
To contribute to hardware and software installations and upgrades, including the imaging of laptops and desktops.
To assist with the maintenance of the central systems, which include but are not limited to file, domain, print, email, threat protection, classroom A/V, backup, wireless, intranet, CCTV, MDM, access control, service monitoring, signage, database, student monitoring, remote desktop, cashless catering, patch management and application deployment.
To contribute to the maintenance of school websites and SharePoint intranets, as required.
To assist in the maintenance of the central ICT Asset Register and contribute to its general upkeep.
To be aware of licensing, copyright, security, and data protection regulations and supporting policies accordingly.
To conduct one-to-one training with staff and students in aspects of ICT usage, as needed.
To ensure that the requisite Health and Safety regulations, Cyber Security best practices and other Trust policies are complied with.
To always remain mindful of systems security and raise any concerns through line management.
To participate as a full member of the Technical Services Team, mutually supporting colleagues across the Trust, which may involve occasional travel to other sites and being proactive in discussing developments that could enhance the service offering.
To undertake any other duties consistent with the post as directed by the Director of IT.
What you will need to succeed as IT Technician:
A level 3 qualification in a related subject and CompTIA A+ Certification is desirable.
Proficiency in the use of Microsoft Windows 10
Working knowledge of Microsoft Office applications.
Knowledge of ICT hardware and software.
Previous experience of working in a technical support role desirable.
A working knowledge of networking
Strong organisational skills
Excellent attention to detail
Problem solving skills.
If you are interested in finding out more about this position, please contact Kyran for a chat or apply now.
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
IT Technician jobs in Cambridge
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