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Halmer Recruit
Walton-On-Thames, Surrey
TELEPHONE AGENT - £21K - £24 K (plus bonus) Walton-on-Thames Our client is a professional client services company based in Walton on Thames. Due to growth they are now looking for a number of permanent Telephone Agents. This position would suit someone who has some phone based work experience or someone from retail management looking to get into
Job Source: Halmer RecruitHalmer Recruit
Walton-on-Thames
TELEPHONE AGENT - £21K - £24 K (plus bonus) Walton-on-Thames Our client is a professional client services company based in Walton on Thames. Due to growth they are now looking for a number of permanent Telephone Agents. This position would suit someone who has some phone based work experience or someone from retail management looking to get into
Job Source: Halmer RecruitRico Property Finance Ltd (T/A D&R Recruitment)
Watford, Hertfordshire
Telephone BDM (Mortgages) Watford Full-time Office Based + Private Health Care + Pension Contribution + Many more £30-35k + Commission Key Responsibilities: - Proactively generate leads and identify potential clients through various channels - Qualify leads by assessing their financial needs and eligibility for mortgage products - Engage wit
Job Source: Rico Property Finance Ltd (T/A D&R Recruitment)Prospect Us
London
Prospectus is proud to be partnering with a great organisation, that for over 25 years have been helping charities and non-profits redefine their fundraising & campaigns. With a dedicated team of UK and International experts that bring together the latest thinking, innovation, and best practices in generating support for important causes. At an ex
Job Source: Prospect UsRico Property Finance Ltd (T/A D&R Recruitment)
Watford
Telephone BDM (Mortgages) Watford Full-time Office Based + Private Health Care + Pension Contribution + Many more £30-35k + Commission Key Responsibilities: - Proactively generate leads and identify potential clients through various channels - Qualify leads by assessing their financial needs and eligibility for mortgage products - Engage wit
Job Source: Rico Property Finance Ltd (T/A D&R Recruitment)Gordon Yates Limited
London
Telephone interviewers We are currently recruiting for 3-4 Telephone interviewers to work Week of the 3rd June and 10th June The role is located in Westminster,working on a full-time basis and is paying £13.15 per hour. WHO WILL YOU BE WORKING FOR? Our client is an established non-profit organisation. An Education based client; located in the w
Job Source: Gordon Yates LimitedLanguageLine Solutions UK
London
Work-at-Home Language Telephone Interpreter (PLEASE MENTION LANGUAGES YOU INTERPRET IN YOUR CV) Are you interested in Interpreting? Do you want to join the world's market leading Interpreting agency? Do you want flexible hours with competitive rates? LanguageLine are currently seeking Freelance Language Telephone Interpreters to work with us across
Job Source: LanguageLine Solutions UKKelly Services (UK) Ltd
London
Tamil Telephone Interpreter / Freelance / Work from Home Are you a UK based interpreter, fluent in Tamil and English? And looking to work from home? In this freelance role, you'll work with the world's leading language agency, to provide interpretation across a range of industries, including the NHS and the Public Sector. What's on Offer? * Compe
Job Source: Kelly Services (UK) LtdWalton-on-Thames
TELEPHONE AGENT - £21K - £24 K (plus bonus) Walton-on-Thames
Our client is a professional client services company based in Walton on Thames. Due to growth they are now looking for a number of permanent Telephone Agents.
This position would suit someone who has some phone based work experience or someone from retail management looking to get into an office environment.
Purpose of the role:
In this role you will be speaking to people to help organise a repayment plan thats suits both parties whilst displaying empathy and excellent customer service. (Full Training is provided)
Perks:
Casual dress
Company pension
Wellness programme
Monthly food allowance through JustEat
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days, rewarded based on performance).
Employee Assistance programme
Attractive bonus
Incentives and performance rewards
Company Events
Welcoming working environment
Role and Responsibilities:
Making inbound and outbound calls though a dialler system to discuss repayments
Speaking to customers on live chat
Taking payments
Negotiating payment arrangements if a customer cannot pay in full
Completing basic affordability checks and income and expenditures forms
Sign-post customers with financial difficulties to not-for profit debt agencies
Update accounts status and ensure all notes are correct on our systems
Deal with customer queries and handle disputes
Identify vulnerable customers
To be considered for this this role you will need to be:
Hard-working
Reliable
Honest
Outgoing with a good telephone manner
Great customer service experience
Previous telephone experience would be an advantage
Full Training is otherwise provided
If you are successful you will be working in a team of very experienced, highly skilled credit professionals from diverse backgrounds who are totally committed to providing clients with sustained levels of exceptional service and performance in all aspects of their business but in particular Collections, Client Services, MIS Reporting and Compliance.
Hours: 2 shifts - 8:30am to 5:00pm & 10:00am to 6:30pm Mon - Fri. Sat (one per calendar month) 9:00am - 1:00pm
Please note this role is totally office based.
Email Alert for Telephone Agent jobs in Walton-on-Thames
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