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Sterling Personnel Ltd
Southampton
Job Description Sterling Personnel is currently recruiting for a Network Service Co-ordinator on behalf of our client based in Southampton . Summary of Position : Due to continued growth and expansion, we are looking for a Network Service Co-ordinator to join our client's successful team. With offices in Hampshire, Hertfordshire, and Camb
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Job Source: WightlinkQvis Lighting & Security Ltd
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Job Source: Workshop RecruitmentPSR Solutions
Southampton, Hampshire
Up to £35,000 per annum | 37.5 Hours | Leading Care Group Company A leading care provider in the Southampton area is looking to recruit a Billing Co-Ordinator to join their rapidly expanding team, on a full-time permanent basis. About the Billing Co-Ordinator role and what the client is offering: A competitive annual salary of up to £35,000 A pe
Job Source: PSR SolutionsSouthampton, England, United Kingdom
Sterling Personnel is currently recruiting for a Network Service Co-ordinator on behalf of our client based in Southampton .
Summary of Position :
Due to continued growth and expansion, we are looking for a Network Service Co-ordinator to join our client's successful team. With offices in Hampshire, Hertfordshire, and Cambridgeshire, the client designs, installs and maintains business telecommunication solutions, document solutions and IT support for customers throughout the UK.
Duties :
The main objective of the role is to manage the supply of network services to the client and maintain good relationships and process with suppliers and colleagues to ensure a smooth transition.
This includes,
Place and manage Fixed Line, Broadband, SIP, and mobile product orders using a variety of internal and external systems
Informing customers of new and ongoing orders via telephone and email
Updating customers with fault progress and timescales regularly
Ensure all internal systems are updated with the provision changes
Competencies Required :
Time Management Skills
Excellent customer service skills
Be able to work within a team as well as on own initiative
Be able to adapt to change
Excellent telephone technique and manner
Experience & Training:
An understanding of PSTN, ISDN, Broadband, SIP
An understanding of Ethernet Technologies desirable
An understanding of PBX / Hosted telephone systems (Cloud)
Experience using WLR ordering portal
Benefits:
Competitive salary
23 days holiday (moving to 26 with service)
Pension
Death In Service Insurance
Health Insurance
Employee Assistance Programme
Free treats and refreshments
Modern Offices
Free Parking
Fun Team Events
Perkbox
Development and training support
Ideal Candidate:
You are confident on the phone.
You enjoy multi-tasking and troubleshooting.
You are organised and self-motivated.
You have a can-do attitude and a pro-active & practical approach to your work.
You treat client experience with the upmost importance.
You enjoy working in a team and are happy to help & learn about other teams in the business.
Salary: £25,000 - £35,000 per annum depending on experience.
Job Types: Full-time, Permanent
The client will be looking to start the interview process as soon as possible.
If interested, please apply online, call 01332 215670 or text ‘NetworkServ’ to 07859 87353
Network Service Co-Ordinator jobs in Southampton, England, United Kingdom
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